10.0

really awful
Crashes / Fires:
1 / 1
Injuries / Deaths:
2 / 0
Average Mileage:
42,058 miles

About These NHTSA Complaints:

The NHTSA is the US gov't agency tasked with vehicle safety. Complaints can be spread across multiple & redundant categories, & are not organized by problem. See the Back button — blue bar at the very top of the page — to explore more.

Get notified about new defects, investigations, recalls & lawsuits for the 2013 Ford Edge:

Unsubscribe any time. We don't sell/share your email.

« Read the previous 20 complaints

problem #255

Jan 022016

Edge

  • 39,100 miles
My driver side door ajar warning will not go off. The door is completely closed. This is causing the interior lights to stay on, the alarm chimes everytime I stop and the doors will not lock. If the car is parked it is causing the battery to drain. This issue began a couple of weeks ago intermittently but is now constantry happening.

- Bennett, CO, USA

problem #254

Jan 202016

Edge

  • 115,000 miles
While driving at speed, vehicle started to sputter and lost power, lost all function and had to pull over on the side of the road. Engine sputtered badly, with the wrench light on. Turned the vehicle off and back on and ran smoothly again. It has happened a few times.

- Youngsville, LA, USA

problem #253

Jan 022016

Edge

  • 50,000 miles
The door sensors are not working correctly and the door ajar indicator stays on and the inside dome lights stay on making it difficult to see when it is dark outside.

- Riverview, FL, USA

problem #252

Jul 152015

Edge

  • 49,000 miles
The contact owns a 2013 Ford Edge. The contact stated that even when the vehicle's doors were closed, the door ajar warning indicator illuminated. In addition, the interior lighting remained illuminated for approximately 10 to 15 minutes. The vehicle was taken to the dealer where it was diagnosed that the vehicle needed to be reprogrammed. The vehicle was repaired, but the failure recurred. The vehicle was taken back to the dealer where it was diagnosed that the vehicle needed a new door latch. The vehicle was not repaired. The manufacturer was not notified of the failure. The failure mileage was approximately 49,000.

- Ashland, KY, USA

problem #251

Jan 072016

Edge

  • 30,000 miles
The drivers side door indicator continually says door is ajar when the car is in motion and parked. I have to slam the door several times to get the vehicle to recognize the door is in fact closed. I had this issue about a year ago, took it to dealer who took the door apart and cleaned it. This seemed to resolve the issue for a while, but it's back again and increasing in frequency. I see many similar complaints, this is obviously a popular issue. Would like Ford to recognize and issue a recall on this sensor.

- Fort Collins, CO, USA

problem #250

Dec 152015

Edge

  • miles
Drivers door ajar sensor does not work properly. It indicates the door is open when it is not. Doors will not lock when this happens.

- Simi Valley, CA, USA

problem #249

Dec 012015

Edge

  • 50,000 miles
Door ajar sensor will not turn off. Lights keep going on while driving.

- Wethersfield, CT, USA

problem #248

Dec 192015

Edge

  • 23,967 miles
The contact owns a 2013 Ford Edge. While driving approximately 35 mph, the vehicle stalled without warning. The vehicle was restarted. The vehicle was not diagnosed or repaired. The manufacturer was not notified of the failure. The failure mileage was 23,967.

- Wellington, OH, USA

problem #247

Dec 162015

Edge

  • 55,000 miles
The contact owns a 2013 Ford Edge. The contact stated that an unknown front door latching mechanism failed to properly register that the vehicle door was closed. As a result, an internal warning message informing the contact to put the vehicle in park and close the door displayed. In addition, the contact stated that the warning message chimed until the vehicle was placed into the park position. The contact further stated that when the vehicle was stopped and turned off, the interior light failed to function properly and shut off causing the battery to be drained. The vehicle was taken to be diagnosed where the contact was informed that the door lock mechanism needed to be replaced. It was unknown if the vehicle was repaired. The manufacturer was not made aware of the issue. The failure mileage was 55,000.

- Chandler, AZ, USA

problem #246

Dec 122015

Edge

  • 42,000 miles
Door ajar light stays on, we have to open and close it several times to get the lights to go out when the car is turned off, when the car is on it causes the warning chime to constantly sound.

- Cecilia, KY, USA

problem #245

Dec 012015

Edge

  • 50,000 miles
Driver door ajar warning stays on when door is closed, in park and in drive, and will not recognize the door is closed. Safety issue is lights stay on making it difficult to see when driving at night. It also does not shut off the overhead lights after exiting the vehicle, which has drained and ruined the battery(which I have replaced because I was left stranded several times) this vehicle has 54,000 miles on it. This complaint needs to be reviewed and a recall issued to repair this.

- Forney, TX, USA

problem #244

Dec 162013

Edge

  • 86,000 miles
Door adjar signal turns on while driving. Interior some light turns on as well. Inability to lock doors while in car or exiting vehicle. Faulty door switch.

- Hudsonville, MI, USA

problem #243

Oct 152015

Edge

  • 39,800 miles
The contact owns a 2013 Ford Edge. The contact stated that while parked, the passenger door ajar warning light illuminated when the door was closed. In addition, the interior lights illuminated for a longer period after exiting the vehicle. The failure recurred intermittently. The vehicle was not diagnosed or repaired. The manufacturer was not made aware of the failure. The approximate failure mileage was 39,800.

- Toledo, OH, USA

problem #242

Nov 012015

Edge

  • miles
Door ajar warning continues to come on every day. I have had the car in already still does it I have to slam door to go off. Stationary and in motion.

- West Palm Beach, FL, USA

problem #241

Dec 112015

Edge

  • 60,000 miles
The contact owns a 2013 Ford Edge. The contact stated that after starting the vehicle, the driver side door ajar warning indicator illuminated and the alarm activated. The failure occurred on numerous occasions. The vehicle was not diagnosed or repaired. The manufacturer was notified of the failure. The approximate failure mileage was 60,000.

- Broken Arrow, OK, USA

problem #240

Jul 012015

Edge

  • miles
While vehicle still under warranty on July 1, 2015 took vehicle to dealer for door ajar light not going off. On 12/7/2015 took it in again but had to pay a deductible since the 36 month warranty/mileage had expired. First the dealer kept the vehicle over night to fix but the second time they stated that I had to pay the deductible for a door latch. I asked the rep several times what was done before and why that I had to pay for something that the workmanship did not last and she stated I'll have to see but never gave any information when I picked the vehicle up. Ford should recall for door ajar problems and I should get my deductible back.

- Forestville, MD, USA

problem #239

Nov 282015

Edge

  • 68,000 miles
Driver's door switch malfunctioning causing vehicle to think left front door is ajar, even when it's securely latched. This causes the car to emit a constant warning chime while the key is in the ignition under any operating conditions: Vehicle off, accessory, key on, not running, and in run. The chime also sounds each time the brake pedal is released after each stop, with the chime overriding the turn signal sound. Interior lights do not shut off at low speeds, obscuring vision at night. Also, all door lock function is overridden (automatic and manual), allowing any door to be opened at any time - whether vehicle is in motion or not. In my specific case, the door ajar warning could occasionally be cured by aggressively slamming the drivers door shut several times. Our vehicle has the extremely expensive and inherently fragile acoustic glass installed, which shattered when the door was slammed with the window in the down position. I am replacing the faulty latch and door glass myself at my own expense, but I intend to seek reimbursement from Ford either through a recall or potentially through a small claims lawsuit.

- Indianapolis, IN, USA

problem #238

Dec 072015

Edge

  • 48,000 miles
Drivers side door ajar indicator continuously going off when door is shut. Continues to stay on after several attempts to shut door to make alarm go off. Makes it a driving distraction.. has been an ongoing issue and we just took it to the dealership to have repaired. Our extended warranty will not cover the problem and the dealership wanted over $500 to repair. We cannot afford the repair right now so we have to deal with it until we can. Again, a major driving distraction

- Rio Vista, CA, USA

problem #237

Nov 252015

Edge

  • 44,000 miles
The door ajar like stays on while door is closed. The door is closed. I have to open and close the door several times to get it to shut off. The inside light also stays on until the door ajar light goes off. The other doors do not lock while this is happening. This is a real safety hazard and should be fixed by Ford under a recall

- Pomfret Center, CT, USA

problem #236

Dec 042015

Edge

  • 67,008 miles
Faulty door ajar sensor. Related to the tsb-14-0011.

- Spokane Valley, WA, USA

Read the next 20 complaints »