The contact owns a 2013 Ford Edge. The contact stated that after starting the vehicle, the driver side door ajar warning indicator illuminated and the alarm activated. The failure occurred on numerous occasions. The vehicle was not diagnosed or repaired. The manufacturer was notified of the failure. The approximate failure mileage was 60,000.

- Broken Arrow, OK, USA

While vehicle still under warranty on July 1, 2015 took vehicle to dealer for door ajar light not going off. On 12/7/2015 took it in again but had to pay a deductible since the 36 month warranty/mileage had expired. First the dealer kept the vehicle over night to fix but the second time they stated that I had to pay the deductible for a door latch. I asked the rep several times what was done before and why that I had to pay for something that the workmanship did not last and she stated I'll have to see but never gave any information when I picked the vehicle up. Ford should recall for door ajar problems and I should get my deductible back.

- Forestville, MD, USA

Driver's door switch malfunctioning causing vehicle to think left front door is ajar, even when it's securely latched. This causes the car to emit a constant warning chime while the key is in the ignition under any operating conditions: Vehicle off, accessory, key on, not running, and in run. The chime also sounds each time the brake pedal is released after each stop, with the chime overriding the turn signal sound. Interior lights do not shut off at low speeds, obscuring vision at night. Also, all door lock function is overridden (automatic and manual), allowing any door to be opened at any time - whether vehicle is in motion or not. In my specific case, the door ajar warning could occasionally be cured by aggressively slamming the drivers door shut several times. Our vehicle has the extremely expensive and inherently fragile acoustic glass installed, which shattered when the door was slammed with the window in the down position. I am replacing the faulty latch and door glass myself at my own expense, but I intend to seek reimbursement from Ford either through a recall or potentially through a small claims lawsuit.

- Indianapolis, IN, USA

Drivers side door ajar indicator continuously going off when door is shut. Continues to stay on after several attempts to shut door to make alarm go off. Makes it a driving distraction.. has been an ongoing issue and we just took it to the dealership to have repaired. Our extended warranty will not cover the problem and the dealership wanted over $500 to repair. We cannot afford the repair right now so we have to deal with it until we can. Again, a major driving distraction

- Rio Vista, CA, USA

The door ajar like stays on while door is closed. The door is closed. I have to open and close the door several times to get it to shut off. The inside light also stays on until the door ajar light goes off. The other doors do not lock while this is happening. This is a real safety hazard and should be fixed by Ford under a recall

- Pomfret Center, CT, USA

Faulty door ajar sensor. Related to the tsb-14-0011.

- Spokane Valley, WA, USA

Door ajar sensor constantly turns on and won't shut off - at times I have to slam the door 10+ times to get it to shut off. All interior lights stay on and doors don't lock. Very unsafe conditions. It has gone on for 6 months and I have finally had enough. Cost to get it fixed it $300. Once this recall goes thru I will be requesting my money back. I see they recalled several years worth of vehicles of Ford, just not the newer ones. Rip off.

- Eagle, MI, USA

Driver door alarm beeps when door is closed. Interior lights stay on. This occurred earlier this year and Ford 'cleaned off' the sensor. Started to happen again several weeks ago. Ford is replacing the sensor, but we have to pay for this because the issue has not qualified for a recall. Please submit a complaint if this is happening to your 2013 Ford Edge.

- Bismarck, ND, USA

It started sporadically and now it is an every turn the key occurrence. The driver door is closed. The car will 'sense' it is not closed. During this time, it will not lock, the interior lights, sensing the door is open will remain on. Takes several attempts of slamming the door for it to register that the door is closed. Occasionally, during driving, it will all of the sudden show and beep the driver door is open and will unlock all 4 doors. Today, while entering the vehicle to go to work, it happened as usual however, this time, regardless of how many times I closed the door (slammed, gently pushed it) it would not register closed. I had to turn the vehicle off, restart the vehicle, close the door 4 times for it to register that the door was closed. This vehicle has 38K miles.

- Daphne, AL, USA

The contact owns a 2013 Ford Edge. The contact stated that after the front driver side door was closed, the door ajar warning light illuminated. In addition, the contact stated that all doors failed to lock. The vehicle was taken to an independent mechanic where it was diagnosed that the latch and the door ajar switch needed to be replaced. The vehicle was repaired. The contact also mentioned that the exterior light failed to illuminate intermittently. The vehicle was not diagnosed or repaired. The manufacturer was notified of the failure. The approximate failure mileage was 45,000.

- Grafton, OH, USA

Interior lights stay lit and drivers side door alert stays on, saying door is ajar.

- Satellite Beach, FL, USA

Get driver door ajar alarm when driver door is closed, which keeps dome light on, won't allow doors to lock when driving, and when driving and go from stop to drive get alarm shift to park because it senses door is ajar. This has been repaired and repair lasted about 6 mo. Have to shut door several times before it senses door is closed and then on some occassions alarm will not go off at all.

- Arvada, CO, USA

Falutly drivers side door latch sensor. My door ajar light comes on and the interior lights won't go off. When driving the console screen beeps every minute to tell me my door is ajar. Rearview camera don't work

- Hayward, CA, USA

The contact owns a 2013 Ford Edge. The contact stated that while driving at various speeds, the door ajar warning indicator illuminated when the door was secured. The contact stated that the failure would occur intermittently. The contact also stated that when turning the vehicle off, the interior lights would remain illuminated. The vehicle was not diagnosed or repaired. The manufacturer was not made aware of the failure. The failure mileage was 70,000.

- Castle Rock, CO, USA

Door ajar warning and door chiming. If door does not close properly lights stay on draining battery leaving owner stranded with dead battery. While driving door chiming constantly going off distracting owner while driving. Problem happens while driving and while parked

- Little Elm, TX, USA

The contact owns a 2013 Ford Edge. The contact stated that the vehicle door ajar alarm functioned independently and remained illuminated. As a result, the interior lighting remained illuminated and the vehicle door did not lock. The vehicle was not diagnosed or repaired. The manufacturer was not made aware of the issue. The VIN was invalid. The failure mileage was approximately 22,400.

- Gillette, WY, USA

The contact owns a 2013 Ford Edge. The contact stated that the vehicle stalled when a right turn was made at 10 mph. The maintenance warning indicator illuminated. The vehicle was able to be restarted. The vehicle was taken to the dealer where the failure could not be diagnosed. The vehicle was not repaired and the failure recurred. The manufacturer was not notified of the failure. The VIN was excluded from NHTSA campaign number: 14V495000(electrical system). The failure mileage was approximately 37,045.

- Spring, TX, USA

Ca. passenger door says ajar after shutting door. Can open and shut over and over and sometimes it will go off, other times will not. Causes lights to stay on when vehicle is running and not running. Safety concern: The doors will not lock, leaving the back doors unlocked with small children able to open the door. Everytime the vehicle stops the annoying alert sensor signal keeps going off. There should be a recall on this, I see it is very common for this vehicle.

- Fontana, CA, USA

Door ajar drivers side will not go off, lights remain on, unable to get them off. Inability to lock doors, dome light remains on causing night driving hazard, false door ajar prevents driver from knowing real door ajar situation

- Fairview Park, OH, USA

Door ajar warning indicator lights. Lights stay on and if you lock the door with key and walk away you have a dead batter they next day. Repeated shuting of door will some times will reset door ajar but it eventually fails completely and repeated slamming of door does nothing. Pulled fuse to interior lights to keep battery from dying.

- Gales Ferry, CT, USA