10.0

really awful
Crashes / Fires:
1 / 1
Injuries / Deaths:
2 / 0
Average Mileage:
42,058 miles

About These NHTSA Complaints:

The NHTSA is the US gov't agency tasked with vehicle safety. Complaints can be spread across multiple & redundant categories, & are not organized by problem. See the Back button — blue bar at the very top of the page — to explore more.

Get notified about new defects, investigations, recalls & lawsuits for the 2013 Ford Edge:

Unsubscribe any time. We don't sell/share your email.

« Read the previous 20 complaints

problem #175

Jul 202015

Edge 6-cyl

  • 39,338 miles
7/20/15-while traveling in uptown charlotte, nc, my car completely shut off causing me to engage my hazard lights and coast in neutral (in a very high traffic area) to a no parking zone. No diagnostic code appeared but the wrench icon appeared. I ran an onboard system diagnostics and it was clear. Car restarted when put in neutral and I then drove it the rest of the day. 7/21/15- approximately 110+ miles since the prior days problem, the car ran fine until the evening when I was driving 45 mph and climbing a grade around a curve and the car jerked and shut off showing the wrench icon again. There was no shoulder to coast onto and turned on the hazard lights, and prayed no one was behind me causing a collision. After 3 attempts the car restarted in the park position just as a van swerved to miss me in the no passing zone where the car failed. It was after hours for the dealership service department and the car is a certified pre owned vehicle with additional warranty. I filled out the description of the problem and left the car with them until 7/28/15 and authorized allowing a mechanic to drive it home if needed as no diagnostic code was generated. No repairs were made and the car was then drove less than 40 miles when it stopped running again 7/29/15 without warning the third time. Ford corporate has refused to make repairs without a code and the dealership did as well, however, since having a frustrating conversation 7/29/15 with Ford, the dealership told my husband that they will replace the throttle body as I requested last week as this has resolved the issue for other consumers.. this is a problem that is noted many times by other consumers. Please have Ford stand behind the safety of their vehicle before people lose their lives. This gives no warning and can happen anywhere at anytime and Ford's stance is dangerous. Thank you! updated 9/21/15...updated 10/01/15 updated 12/13/2017

- Concord, NC, USA

problem #174

Jul 132015

Edge

  • 71,000 miles
At first I noticed that even though the door behind the driver was properly shut the door ajar light was still on it was for a few days until now the interiors lights now won't go off when I leave the car and activate the alar.

- San Diego, CA, USA

problem #173

Jul 212015

Edge

  • 31,000 miles
While coming off an on ramp from one highway to another doing approximately 60 mph my 2013 Ford Edge jerked, a wrench popped up on my dash, and it lost power. The accelerator did not work but the car was still idling. Luckily I was in the far left lane and there was an emergency lane on the left so I was able to coast to a stop. When I put my car in park, turned it off and turned it back on it was like nothing was wrong. The accelerator worked and the wrench was gone. However, this have since happened to be two more times and lower speeds. Both times luckily no one was behind me and when I turned the car back on everything worked. I have seen many other drivers who have had this same issue. It appears to be an issue with the throttle body. There should be a recall. This is extremely dangerous!

- Huntington Beach, CA, USA

problem #172

Jul 012015

Edge

  • 24,000 miles
Drivers side door jam does not work. Light on dashboard remains lit after door is closed

- Farmingdale, NY, USA

problem #171

Mar 202014

Edge

  • 37,000 miles
Driver side "door ajar" sensor malfunctioning - resulting in doors not locking automatically, warning alarm sounding, interior lights staying on. Had repair made at local Ford dealer. Same problem/symptoms again in may, 2015. Local dealer states that there is no recall from manufacturer thus freeing said dealer of liability. Complaint filed with Ford Motor Company. Online searches yield numerous complaints of the same issue with the Ford Edge.

- Johnson City, TN, USA

problem #170

Jul 032015

Edge

  • 47,448 miles
Door ajar symbol is on and door is closed. Doors will not power lock map light will not go off

- Lewisville, NC, USA

problem #169

Apr 162015

Edge

  • 59,000 miles
Driver's side door sensor indicates door ajar, preventing other functions of the vehicle from operating normally, such as dome light turning off while driving and after locking doors, doors will not remain locked while driving and other related functions. Issues causes a drain on the battery until it eventually loses charge, leaving driver stranded. Door ajar indicator remains on the entire time during operation of the vehicle.

- Orem, UT, USA

problem #168

Jul 032015

Edge

  • 30,000 miles
Drivers side door ajar light stays on all the time along with the shift to park and engine on messages. Automatic locks dont work anymore. The radio sometimes blanks completelt out. Taking it to the garge for the third time. Other people have posted online with the same problems and Ford will not issue a recall or fix the problem properly. Something needs to be done now to make Ford accountable for there vehicles

- Collinsville, OK, USA

problem #167

Jul 032015

Edge

  • 30,000 miles
The car always says the drivers side door is ajar and the shift to park message shows up on the dash along with the engine on message. None of these messages go away. Its always dinging because it thinks the door is open and the automatic locks dont work. This will be the third time I take this to the garage for the same thing. I understand alot of people have the same problem with this car and Ford will not issue a recall or fix the problem properly.

- Collinsville, OK, USA

problem #166

May 202015

Edge

  • 36,000 miles
Driver door ajar notification, dome lights and mirror lights stay on. Comes on when driving. Dont always know if the door is closed properly or not. Took it to dealer they temporily stopped it, then it started again.

- Stroudsburg, PA, USA

problem #165

Jul 102014

Edge

  • miles
The drivers door ajar light stays on 90% of the time while driving down the road. When you shut the vehicle off and even if you remove the keys the lights all remain on as if you had the doors open and run the battery dead, only shows drivers door, all other door sensors are fine! I am an avid Ford owner but I see so many others having the same issue, I hope to see a recall to fix this problem or our next vehicle might not be a Ford!

- Griggsville, IL, USA

problem #164

Jul 062015

Edge

  • 43,000 miles
The contact owns a 2013 Ford Edge. While driving at 45 mph, the vehicle stalled and the electronic control module indicator illuminated on the instrument panel. The vehicle was able to restart after several attempts. The vehicle was taken to the dealer, where the failure could not be duplicated. The vehicle was not repaired. The manufacturer was made aware of the failure. The failure mileage was 43,000.

- Dickinson, TX, USA

problem #163

Jul 072015

Edge

  • 59,000 miles
2013 Ford Edge.door is securely shut and engine is running. However, driver display shows message, "driver door ajar" and chime is audible. Chime is audible at low speeds which can distract driver when stopping. Interior dome lights stay on while starting to drive, but will eventually turn off. While driving, driver display shows message, "shift to park". interior dome lights and side mirror lights stay on when engine is stopped and doors are locked. While the vehicle was parked, the front driver side door warning light illuminated when the driver's door was securely closed. The failure recurred constantly.

- Mansfield, TX, USA

problem #162

Jun 262015

Edge

  • 46,500 miles
One day while driving the door ajar alert came on the dashboard. When I could do so, I opened and closed the door. The alert remained on. Took it to the Ford dealership to have it looked at and they said it's the door ajar latch assembly has failed and that it's a common problem. It could be fixed for $500. I said no thank you. It would take me 5+ time of slamming the door closed to get the alert to go off. Once I would get the alert off, I would access my car via the passenger side. Eventually that has stopping working and the door ajar alert is on constantly. While driving, this brings up a "shift to park" alert every time I can to a stop. In addition to that, now while driving and I lock the doors from inside the car, they lock and then immediately unlock. All 4 doors. Furious with all the problems and Ford has done nothing about it.

- Denver, CO, USA

problem #161

Jul 052015

Edge

  • 38,960 miles
Door is securely shut and engine is running. However, driver display shows message, "driver door ajar" and chime is audible. Interior dome lights stay on while starting to drive, but will eventually turn off. While driving, driver display shows message, "shift to park". interior dome lights and side mirror lights stay on when engine is stopped and doors are locked.

- Tempe, AZ, USA

problem #160

Jun 252015

Edge

  • 36,100 miles
Drivers door ajar light remains on even after door is shut, causing dome light to continue to stay lite. Info states shift to park whenever come to stop.

- Benton City, WA, USA

problem #159

Jun 062015

Edge

  • 56,000 miles
The contact owns a 2013 Ford Edge. While the vehicle was parked, the front driver side door warning light illuminated when the driver's door was securely closed. The failure recurred constantly. The vehicle was not diagnosed or repaired. The manufacturer was not notified of the failure. The failure mileage was 56,000.

- Lakeview, NY, USA

problem #158

Apr 012015

Edge

  • 82,000 miles
The contact owns a 2013 Ford Edge. While driving 50 mph, the driver and front passenger side door warning lights illuminated. The contact attempted to close the doors until the warning lights stopped illuminating, but the failure recurred intermittently. The vehicle was not diagnosed or repaired. The manufacturer was notified of the failure. The failure mileage was 82,000.

- Getzill, NY, USA

problem #157

Jun 032015

Edge

  • 63,456 miles
The door ajar switch will not shut off even when the door is closed. The dome light stays on and it is very dangerous when driving at night.

- Miles City, MT, USA

problem #156

Jul 012015

Edge

  • 45,300 miles
Driver side door will shut, but inside will show "ajar" with all dome lights on. After numerous times (20+) of opening and closing the door, it will sometimes finally close to stop showing ajar and lights will turn off. In my opinion, this is a safety hazard if driving at night as I've experienced already once with my door not willing to close properly at night, and having to drive with all dome lights on (huge issue). Went to a Ford dealer that says they will run a diagnostics test to see what's wrong, but there are hundreds if not thousands of complaints already on-line of people having the same issue and this still hasn't been addressed by Ford for a recall. Many are saying the costs are from $250-$500 for repairs to get it fixed. For a 2 year old car, this should not be happening!

- Wood Dale, IL, USA

Read the next 20 complaints »