10.0
really awful- Crashes / Fires:
- 1 / 1
- Injuries / Deaths:
- 2 / 0
- Average Mileage:
- 41,757 miles
About These NHTSA Complaints:
The NHTSA is the US gov't agency tasked with vehicle safety. Complaints can be spread across multiple & redundant categories, & are not organized by problem. See the Back button — blue bar at the very top of the page — to explore more.
« Read the previous 20 complaints
Drivers door ajar light remains on even after door is shut, causing dome light to continue to stay lite. Info states shift to park whenever come to stop.
- Benton City, WA, USA
The contact owns a 2013 Ford Edge. While the vehicle was parked, the front driver side door warning light illuminated when the driver's door was securely closed. The failure recurred constantly. The vehicle was not diagnosed or repaired. The manufacturer was not notified of the failure. The failure mileage was 56,000.
- Lakeview, NY, USA
The contact owns a 2013 Ford Edge. While driving 50 mph, the driver and front passenger side door warning lights illuminated. The contact attempted to close the doors until the warning lights stopped illuminating, but the failure recurred intermittently. The vehicle was not diagnosed or repaired. The manufacturer was notified of the failure. The failure mileage was 82,000.
- Getzill, NY, USA
The door ajar switch will not shut off even when the door is closed. The dome light stays on and it is very dangerous when driving at night.
- Miles City, MT, USA
Driver side door will shut, but inside will show "ajar" with all dome lights on. After numerous times (20+) of opening and closing the door, it will sometimes finally close to stop showing ajar and lights will turn off. In my opinion, this is a safety hazard if driving at night as I've experienced already once with my door not willing to close properly at night, and having to drive with all dome lights on (huge issue). Went to a Ford dealer that says they will run a diagnostics test to see what's wrong, but there are hundreds if not thousands of complaints already on-line of people having the same issue and this still hasn't been addressed by Ford for a recall. Many are saying the costs are from $250-$500 for repairs to get it fixed. For a 2 year old car, this should not be happening!
- Wood Dale, IL, USA
The front door lock sensor doesn't work. When the door is shut the sensor doesn't sense that the door is shut, causing the notice to direct user to shift car in park to shut door, when it's already shut.
- Huntersville, NC, USA
Driver door sensor does not sense the door is closed. This prevents the over head dome light from shutting off, which at night making it hard to see out the front windshield. The door locks also will not stay locked even if you manually push down the indicator. This allows my children to open the rear doors as we drive down the street. I was told twice now that this is not a safety issue and nothing is broken, so it isnt covered under warranty or a recall.
- La Verne, CA, USA
We were on our way to Texas from Missouri. As we were traveling South on I35 a warning light came on the dash stating that the driver's door was ajar when it appeared to be shut. It then told us to shift to park and shut the door. We pulled over on I35 thinking it was something that we needed to do for safety reasons. My wife got out of the vehicle and was almost hit by a car at highway speeds. After shutting the door several times the warning light would not go off as well as the dome light. Because of the issue the doors would not lock and the alarm would not arm itself. I have been a local police officer for kcpd for 14 years and have seen far too many accidents because of people pulling over on a highway. This issue needs to be addressed and fixed on all Ford vehicles. After our trip I reserched this issue online and apparently its happening on several different Ford models. I saw complaint after complaint by people who were Ford owners.
- Kc, MO, USA
Door ajar warning comes on when the door is shut due to faulty sensor in drivers side front door. Interior lights stay on causing a hazard to driver at night.
- Chandler, AZ, USA
Driver door ajar warning light stays on when door is shut. Door locks will not lock upon movement of vehicle when light is on. When trying to lock the vehicle after turning off, interior and puddle lights stay on, draining battery. This has gotten progressively worse over the past six months.
- Bend, OR, USA
The driver's door ajar light on the dash instrument cluster and the interior lights stay illuminated even when the door is completely shut. The door needs to be slammed several times before the light extinguishes, but sometimes will not go out at all. This leaves driver with an insecure feeling the car door is not securely closed while driving. This problem seems to be widespread on this model vehicle from what I read on the internet.
- Gardnerville, NV, USA
The contact owns a 2013 Ford Edge. While driving on the highway at an unknown speed, the parking light illuminated on the instrument panel. The electrical power failed. The contact was unable to place the vehicle into park and activate the hazard lights. The vehicle stalled in the middle of the road. The vehicle was towed to the dealer where it was diagnosed that the shifter needed to be replaced. The vehicle was repaired. The manufacturer was notified of the failure. The failure mileage was 47,724.
- Madison, WI, USA
The contact owns a 2013 Ford Edge. The contact stated that the driver side door did not lock and the door ajar warning light remained illuminated. The failure recurred daily. The contact had to open and close the door numerous times before it finally locked. The vehicle was taken to a dealer where it was diagnosed that the door lock needed to be replaced. The manufacturer was not notified of the issue. The VIN was unavailable. The failure mileage was unknown.
- Rincon, GA, USA
Shut off engine, pulled out the key, while leaving the vehicle the ignition alarm was sounding like the key was still in ignition. Had to reinsert key pull it out and the ignition alarm shut off. The second time the car would not start untill the ignition was jiggled with key in same.
- Hudson, FL, USA
The contact owns a 2013 Ford Edge. Upon starting the vehicle, the doors would not lock and the door ajar warning light illuminated on the instrument panel. The driver side door was not locked. The failure occurred every time the contact entered the vehicle. The vehicle was taken to a dealer, but was not diagnosed or repaired. The manufacturer was made aware of the failure. The failure mileage was 47,000.
- Lexington, NC, USA
The sensor on the driver's door latch failed to detect that the door was closed in order to lock the doors. Need to slam door several times to attempt to activate sensor. Sometimes works, sometimes doesn't work. Interior lights remain on while door is parked (draining battery) or while driving, which is a safety distraction at night. Doors do not lock and when trying to manually lock, the vehicle automatically unlocks all doors - very unsafe with children or elderly in vehicle. Ford warranty expires at the low mileage of 36,000 miles, so they will not fix without spending $450. The Ford warranty is very poor compared to all other vehicles. Updated 09/03/15
- Munhall, PA, USA
The contact owns a 2013 Ford Edge. While attempting to close the front driver side door, the door ajar and engine warning message appeared. In addition, the dome light remained illuminated. The contact had to close the front driver side door multiple times to get the message to stop displaying. The vehicle was taken to a dealer where it was diagnosed that the front driver side door sensor needed to be cleaned. The vehicle was repaired however, the failure recurred. The vehicle was taken back to the dealer where it was diagnosed that the driver side door sensor needed to be replaced. The vehicle was not repaired. The manufacturer was not notified of the failure. The failure mileage was 33,000.
- Chesterfield , MI, USA
My car always show that has the driver door open when its close
- Tulsa, OK, USA
Door ajar switch is malfunctioning. The car will randomly say the drivers door is ajar. This typically happened when getting in and out of the car. Today it said the door was ajar randomly while driving.
- Menifee, CA, USA
- Tempe, AZ, USA