10.0
really awful- Crashes / Fires:
- 1 / 1
- Injuries / Deaths:
- 2 / 0
- Average Mileage:
- 41,757 miles
About These NHTSA Complaints:
The NHTSA is the US gov't agency tasked with vehicle safety. Complaints can be spread across multiple & redundant categories, & are not organized by problem. See the Back button — blue bar at the very top of the page — to explore more.
« Read the previous 20 complaints
The driver's side door ajar sensor does not go off when the door is closed. The dome lights stay on, not safe at night, and you are unable to lock your doors while inside the vehicle. Not to mention the constant annoyance of the chime going off.
- Newport News, VA, USA
Door ajar warning light/signal on the drivers side does not go off despite door being closed.
- Yukon, OK, USA
Driver side door ajar sensor not working..wont allow doors to lock while driving bell continues to ring while driving and door ajar light stays on while driving. These factors causes hazardous conditions while driving. Being unable to lock doors is very dangerous especially when you have children in the car. Someone can open your door and harm you. There is so many complaints regarding this issue it needs to be addressed immediately. Recall a must.
- Ellenwood, GA, USA
The door latch on the 2013 Ford Edge is faulty, and continually has to be replaced. This is the second time in 6 months we have had to have this replaced, and this time, we are 3000 miles over our warranty, and are having to go out of pocket for this - an expense of over $300. Additionally, because the door latch doesn't work correctly, it continually causes the interior lights of the cart to stay on, which has caused the battery to deplete, and we are now facing the charge for a new battery as well in order to get our vehicle in working order. Lastly, Ford informed us today that the factory battery that they installed is "too small" for this size vehicle, and a larger capacity battery should be put in its place. We purchased this car new, and issues like this make us feel as if we've purchased a lemon. Ford is now charging us for a part that is clearly poorly manufactured, and as a consequence, causing us to buy additional parts like batteries to support their mistakes.
- Pflugerville, TX, USA
Driver side door indicator stays on even though door is shut. Dome light won't go off and doors won't lock. Battery went dead. I have to slam door hard several times to get indicator and light to turn off and doors to lock.
- Sparks, NV, USA
Door ajar light remains on repeatedly when door is correctly shut. This is a recurring problem that typically happens daily. Due to the false door ajar warning, the vehicle may be driven with the door ajar warning on. If the door were actually ajar, this could cause a safety risk. Vehicle doors cannot be locked when door ajar warning is present. This could present a safety risk if doors need to be locked.
- Punxsutawney, PA, USA
The driver's door sensor is defective causing the doors to not lock and the interior lights to stay on. The lights on is a safety hazard especially at night. The false door ajar warning could cause the driver to disregard a true door ajar warning.
- Caruthersville, MO, USA
Driver side door indicator stays on even though door is shut. Dome light won't go off and doors won't lock. Battery went dead. I have to slam door hard several times to get indicator and light to turn off and doors to lock.
- Yukon, OK, USA
Driving door ajar warning light comes on when the door is not ajar. When this happens you can't lock the doors and the overhead lights stay on making it dangerous to drive at night and is a safety hazard to occupants.
- Mentone, CA, USA
My 2013 Edge is new within the past 2 years and it is currently under lease. The door ajar notification is being triggered constantly which in turn affects other mechanisms or electrical systems in the car. The inability for the driver side door to close triggers cab lights, the door ajar lights, and the locking of doors. These issues can occur while stationary/parking and at various speeds while driving...at night and during the day. The cab light being on at night is the most dangerous from a driving standpoint, because it affects visibility to a point of wanting to try and open and shut it at high speeds. I don't know if having the cab light on while it is parked is enough to drain the battery or even how long the cab light even stays on, but unfortunately I'm going to probably learn this the hard way and be stranded. Also, there is definitely a risk of having items stolen from my car.
- Cincinnati , OH, USA
Door ajar light continually come on, which results in a warning light, doors won't lock, can set the alarm when parked. The door (driver side door) is clearly closed. This is the second Ford Edge (previous was a 2011 model) that has had the exact same problem. Clearly a trend and a design flaw. Previous switch went bad at just under 40,000 miles.
- Plymouth, MN, USA
Door adjar switch doesn't work. Interior lights stay on draining the battery, cannot lock doors anything! this is a major problem with all of these vehicles.
- Mazeppa, MN, USA
Driver's door open remains on when door is closed. Warning sound comes on while driving.
- Johnson City, TX, USA
Driver's door open light comes on when door is closed. This happens very often and causes interior light to stay on. Warning light "shift to park" and warning sound comes on while driving.
- Norwalk, CT, USA
The driver's door sensor indicates that the door is ajar when it is closed and will not turn off until the door is repeatedly slammed. The interior dome light will not turn off and the electronic chime will continue to sound until the sensor is acknowledged or the door is slammed until the sensor turns off.
- Westerville, OH, USA
The contact owns a 2013 Ford Edge. The contact stated that the driver door ajar warning light illuminated when the door was closed. The vehicle was not diagnosed or repaired. The manufacturer was not made aware of the failure. The failure mileage was 67,000.
- Wilson, NC, USA
The drivers door ajar switch gives false ajar indications. This causes the dome lights to stay on which is a night time driving safety hazard. The false reading prevents the driver for seeing any valid ajar situations. With the dome lights on, creates an unsafe environments when sitting in the car at night in a public area. The doors will not lock when sitting in the car.
- Las Cruces, NM, USA
Sensor in drivers door latch sends message to dash panel "door ajar". this results in a warning bell every time car starts from complete stop. We are concerned there might be something else wrong & we wouldn't notice the warning as it happens so often as we drive.
- San Diego, CA, USA
Drivers door latch faulty. Causes "door ajar" and "shift to park" warning lights even though door completely shut. Ignoring the warning light is dangerous. Under warranty Ford's procedure is still to only clean the contacts and not replace the unit. This fault occurred again after they cleaned.
- Lafayette, CO, USA
- Gilberts, IL, USA