The door ajar light is on indicating that the driver's side back door is opened even though the door is closed. As a result you cannot lock the doors and the light stays on inside the car. I called Ford and they are not willing to repair the problem even though there was a recall for the same issue on the driver's side front door. This occurs while the car is in park or in drive and while in motion at low or higher speeds.

- Joppa, MD, USA

Illuminated dome lights and door ajar messages have occurred on numerous occasions. The issue occurs both while the vehicle is stationary and while it is in motion, whether on a city street or a highway, while turning and while in a straight line, I have written to Ford Motor Co. Requesting assistance under the customer satisfaction program 19N09 and received a letter dated 2/17/20 (subject cas-25609702-R5T1D5) from Ford denying my request. I believe this to be a safety issue and the door latches needs to be replaced by Ford.

- Chesapeake, VA, USA

Driver door sensor stays light saying door is ajar.

- Cottage Grove, MN, USA

Vehicle exhibits illuminated dome lights and door ajar messages when doors are closed and fully latched. Right rear door. Vehicle was stationary and dome light remained on for a short time, but "door ajar" message stayed on while car was in motion.

- Dexter, MI, USA

I have been having problems for over a year with a defective door switch on the driver's side rear door causing the "door ajar" warning light to display and the interior lights to stay on when the door is shut tight. The warning light will stay on the entire time the car is running, whether stationary or moving. Recently I received the attached customer satisfaction program letter 19N09. As you can see it clearly states that Ford's offer to replace the defective switch free of charge is for the drivers side front door only. I chatted with a Ford customer service representative on January 29, 2020 and was told that at this time their offer does not extended to other doors. I was also told to contact the NHTSA and file a complaint. In recent months I have checked on several Ford owner websites and have found that defective door switch problem is happening on any doors of the affected Ford owners' vehicles. To me this makes Ford's offer pointless to the majority of the vehicles with defective door switches! on behalf of myself and all other Ford owners with this problem I would like to see Ford extend this free repair to any vehicle doors with the defective switches! please help us!!

- Harris, MN, USA

I reported about 3 -4 years ago about door ajar problem. My car was in warranty then. Received letter to-day Jan 2020 about fixing problem now my car according to them is out of warranty and now they will not cover this defect. There should be no time frame on this issue. It is a factory defect they just want consumer to pay once again for there defect not a happy camper.I will not recommend a Ford to any one as they do not stand by there products

- Elk River, MN, USA

My car tells me my door is at ajar but it's not

- Tulsa, OK, USA

Rear door ajar warning light goes on when driving or stationary

- Blaine, WA, USA

I placed car in park on flat ground, took foot off brake, and car started rolling. This happened a few times within a week but hasn't happened since then. I had to use emergency brake when it did happen to prevent car from moving while parked.

- Ringgold, GA, USA

Door ajar warning comes on which makes thee interior lights stay on, when this warning happens the doors will not lock. Tonight, it was especially dangerous when this warning happened after dark and the interior lights stayed on while driving home which is a 20 minute commute. It makes it difficult to see what's happening outside the car, especially when you live in the country trying to Dodge deer becomes 100% harder with interior lights on.

- Fredericksbrg, TX, USA

Drivers side rear door will randomly set the cars alarm off saying the door is opened when in fact the door is closed. This has drained my battery once, needing a new replacement. I replaced the door switch because Ford dealership told me it was bad ($400) and it still randomly goes off. This issue has left me stranded several times due to the battery being drained.

- Erie, PA, USA

The door sensor to let the car know the door was closed, failed, resulting in a constant "door ajar" message. This occurred on the driver side door and started shortly after I purchased the car (used) in 2017 and was no longer covered under warranty. For the better part of the past 2 years I was able to repeatedly open/close the door until the sensor recognized that the door was actually closed, but that no longer became an option as of 9/9/2019. No matter how many attempts were made to open/close the door, I could no longer manipulate the sensor. Two impacts occurred as a result of this: 1. the car doors would not lock. Since the car believed the door was ajar, every time you would go to lock the doors, the car would automatically unlock them. This poses a safety issue. 2. the interior dome light remained lit, resulting in a dead battery. I had no choice but to spend approximately $350 dollars to have the sensor replaced. I have seen many, many complaints online from Edge owners with the same issue, yet Ford is not being held liable for faulty equipment. This is an unfair expense to pass on to the consumer. If the issue is not identified as a "recall", the least that could be done is for the issue to be fixed at no charge by Ford, if/when the issue arises for the owner.

- Gastonia, NC, USA

Door ajar symbol keeps coming on even when door is closed. Light stays on when driving and signals to shift to park and close door. Very distracting when driving and can cause an accident

- Medford, OR, USA

The "door ajar" sensor is faulty and has come on after closing my door and while driving even though all doors are shut properly. I went somewhere and parked my car and left for several hours. When I closed my door, the "door ajar" sensor was faulty and remained on which subsequently kept the cabin lights on and eventually drained my battery and left me stuck. I have also witness the sensor go off while driving and I have had to open and close the door while the car is moving to try to stop the chiming of the sensor. As a safety concern, this can result in you being distracted while driving or stranded with a dead battery. This is unacceptable.

- Plano, TX, USA

Passenger door ajar light comes on when door is shut. The doors will not stay locked because of this. Unsafe to stop at light or parking as anyone can open the passenger door and get in. Driver side door ajar fixed under extended warranty yrs ago- same issue now again. Driver power seat rocks backwards when getting in or if solid stops- very unsafe as you are not in control of car when it's rocking- fearful that it will brake loose. Quote from dealer was $1600! I paid extra when buying car for leather and power seats- they should not break and should be covered by Ford

- Grandview, TX, USA

Transmission jerking, shuddering, stalling, in motion. Seat belt get stock, camera sometimes works, and sometimes dont work.

- Whittier, CA, USA

July 21, 2019 driving along on a 35 mph road and car just stopped accelerating when pushing gas pedal. Wrench indicator appeared and had to put car in neutral to safely pull over. Car did restart after shutting off. Same incident happened an hour later going the same speed. We researched and found the numerous other Ford Edge same complaints that the throttle body was in need of replacement. Had it replaced and car is running smooth with no problems. This was a very scary and concerning issue. I can't imagine being on the expressway like others have experienced. Ford make this right and put out a recall.

- Holly Springs, NC, USA

2013 Ford Edge current issue: Without any warning brakes started hissing and screeching. In the same day the brakes were hard to press and did not stop the car and then they were loose to the floor, but they did not stop the car. I googled and found out that some vehicles with the same year 2013 have a recall, but my VIN was not included. The symptoms lead to a failing break booster. My cars information system check does not show any warnings, brakes say ok, but I am not able to drive my car. The brakes are not grinding. Twice I had to swerve onto the shoulder of the highway to avoid rear ending the car in front of me. This is frightening to occur to anyone without a system warning.

- Plainfield, IL, USA

The door ajar light is staying on, as well as the map lights. Runs the battery down. The map lights come on at will including during the night. Wife has gotten in the Edge and the door ajar light will come on and it starts beeping. Ford has been aware of this door switch since 2007 and refuses to recall all the cars and trucks that have this switch. I have gone on line and there are millions of complaints. We are if fear of this casing a fire or worse yet for some reason not allowing the air bag to deploy in a crash. My wife is scared to drive this SUV and Ford refuses to acknowledge there is a problem and a recall is needed.

- Dover, TN, USA

Driver side door window switch stop working 'no power '. defected harness connection

- Ivanhoe, CA, USA