10.0
really awful- Crashes / Fires:
- 1 / 1
- Injuries / Deaths:
- 2 / 0
- Average Mileage:
- 42,058 miles
About These NHTSA Complaints:
The NHTSA is the US gov't agency tasked with vehicle safety. Complaints can be spread across multiple & redundant categories, & are not organized by problem. See the Back button — blue bar at the very top of the page — to explore more.
« Read the previous 20 complaints
Door sensor shows door jam and actually it is shut and doom light will not go off and doors will not look auto while drive I have been told this is a problem with door sensor and many complaints have been made.
- Deer Park, TX, USA
Instrument panel shows driver door ajar when door is not ajar. Door has to be opened and closed repeatedly until instrument panel no longer shows driver door ajar. This prevents the car from being properly locked. The door ajar light will randomly come on while driving, causing cabin lights to illuminate, which is especially hazardous when it is dark out. This is a serious issue with multiple Ford vehicles and must be addressed.
- Deer Park, TX, USA
Instrument panel shows driver door ajar when door is not ajar. Door has to be opened and closed repeatedly until instrument panel no longer shows driver door ajar. This prevents the car from being properly locked. The door ajar light will randomly come on while driving, causing cabin lights to illuminate, which is especially hazardous when it is dark out. This is a serious issue with multiple Ford vehicles and must be addressed.
- Etna, OH, USA
Closed the drivers side door, door ajar light came on and stayed on. Beeper kept sounding. Doors would not lock. When ignition was turned off, lights (interior, parking, mirror lights stayed on. Radio turned off when ignition switch was turned off. Auto opener did not work on drivers side and could not lock doors.
- Atchison, KS, USA
Get in, close door, start Ford Edge, ...drivers door ajar lights, warns, chimes and flashes put in park, drivers door open!! instantly unlocks _A_L_L_ doors and lights all interior up thus removing all safety of locked doors from unlawful and unsafe intrusion of others!!!! will not cancel or turn off. Furthermore entire time using Edge for reliable transportation is rendered useless----- while doors stay unlocked, can be open anytime! Ford Motor Company should do something quick before a horrible incident happens starting a flood of lawsuits for endangering the owners of Ford Edges!!
- Owensboro, KY, USA
Sensor keeps saying drivers side door is open and the door is closed. You can slam the door harder and it stills beeps & shows door is open!!!
- Rushville, IN, USA
The central computer indicates that the driver's seat door is open when it is in fact fully closed. It stays that way, no matter how many times you close the door.
- Mountain View, CA, USA
The mytouch feature panel occassionally locks up/freezes when trying to access any of the features. Ambient lighting color changes randomly. Lastly, the volume/road volume adjustment does not work and did prior to sync update.
- Highlands, TX, USA
After closing the door then starting the vehicle the "door ajar" will not go off which notifies the driver to put the vehicle in park. I think this is a safety issue as the vehicle may not protect the driver and passengers in the event an accident occurs. I also noticed that when turning the vehicle off to get gas or etcetera, it keeps notifying you to put the vehicle in park. I think this is directly related to the door latch being faulty. Ford wants $400 to repair this item which I think is a safety issue and should be recalled as many Edge owners are experiencing the same faults.
- Manhattan, KS, USA
This is the issue of door ajar light staying 'on' for the driver side front door. The door ajar light stays 'on' even though the door is properly shut. It was started as an intermittent issue but now the warning stays 'on' all the time and the instrument cluster shows the front driver side door stays open all the time. Every time I stop, the warning for door ajar comes on. I am not sure if this is a safety issue or not but initially every time the warning sounds, I used to look at instrument panel for what the warning is about but now I have started to ignore it. I hope I don't ignore any other important warnings that are related to safety.
- Washington, IL, USA
The driver door says its ajar but actually is not, so if driving at night the dome lights are on witch is dangerous and the door locks will not lock if the vehicle system thinks it ajar. I think this should be recalled cause it is a safety issue #1 doors won't lock. #2 interior light won't go out if driving at night.
- Resaca, GA, USA
My door ajar light continues to come on. I shut the door multiple times and sometimes it turns off and some times it doesn't. I think the lock or latch on the door is faulty.
- Shawnee, OK, USA
Door ajar sensor indicates door is ajar when it clearly is not. This makes locking the doors impossible and causes the interior dome lights to illuminate. Car is less than 2 years old. Apparently, this is a problem with the switch assembly across numerous Ford vehicles.
- Katy, TX, USA
When door closed it displays message drivers door ajar.
- Mocksville, NC, USA
The " driver door ajar" warning light remains on constantly. Being a senior citizen, I'm concerned about being car jacked when stopped because the door locks will not automatically activate when the warning light is on. Also, the interior lights remain on for a period of time which can alert a car jacker. The Ford dealer estimate to repair the latch sensor is $470.
- Las Vegas, NV, USA
The driver side door becomes ajar even when shut and you have to open and shut the door numerous times to have the alert go away. The dome lights stay on and at night this not safe. Also, every time you start to accelerate the car beeps and tells you to put the car in park, which is a distraction. Also this prevents the doors from locking while the vehicle is in motion and causes the interior lights to remain on in the vehicle when parked. If continue to drive while door ajar lamp is illuminated the alert will also chime every time I start from a complete stop which very distracting.
- Yabucoa, PR, USA
I have been having issues with the driver's "door ajar" being on constantly. The door is clearly shut; however, there is a constant beeping warning that the door is open. Due to this warning, the car will not allow for the doors to be locked when the car is in motion. This is a major concern having two young children. In addition to the safety issue mentioned above, the dome light is now delayed from turning off upon exiting the vehicle. Took this into the dealership and they wanted $500 to fix. This past weekend, I am now receiving a warning that my liftgate is open as well. I had no success after attempting to close the liftgate multiple times. This lock mechanism seems to have a clear issue which Ford is hesitant to address. I really hope they get this fixed asap or I will not be purchasing Ford products again.
- Las Vegas, NV, USA
The driver's door sensors intermittently have a "door ajar" warning, though each door is completely shut. The sensor is inside the latch, and has a very high failure rate, based on cursory internet research. The warning can occur while driving, and/or applying brakes. It alerts the driver to put the car in park. The doors will not lock (while driving) when the "door ajar" sensor light it on. This is a safety issue.
- Hamilton, MI, USA
Upon closing the drivers door, the cabin lights remained on and the 'door ajar' indicator lamp was illuminated on the dash. After repeated opening and closing of the door, the problem went away. This problem keeps happening once or twice a week. One time the problem occurred while driving at night, the cabin lights came on and startled me. This could have caused an accident due to sudden reduced visibility. I did some research and it is a common problem that Ford knows about because they have a technical service bulletin on it, tsb# 14-0083. The repair consisted of removing the inner door panel and cleaning the actuator switch. The warranty on this car has expired, so the repair cost me $164. I think Ford should have paid for this in full. Why is this not on a recall?
- Ellington, CT, USA
- Pensacola, FL, USA