10.0
really awful- Crashes / Fires:
- 1 / 1
- Injuries / Deaths:
- 2 / 0
- Average Mileage:
- 41,511 miles
About These NHTSA Complaints:
The NHTSA is the US gov't agency tasked with vehicle safety. Complaints can be spread across multiple & redundant categories, & are not organized by problem. See the Back button — blue bar at the very top of the page — to explore more.
« Read the previous 20 complaints
Drivers door is closed but the door ajar light and the interior lights stay on. Some time turns on while driving.
- Ponce, PR, USA
"door ajar" light will not go off and interior lights and panel light lights will not go off after door is shut and locked. Have to reopen door and start engine, open and close driver door several items to get interior lights, panel lights and "door ajar" light to go off. Only happens with driver door.
- Independence, MO, USA
The contact owns a 2013 Ford Edge. The contact stated that the door ajar warning light remained illuminated when the doors were closed. The contact mentioned that the failure caused the interior lights to remain illuminated when driving and the doors to be unable to lock. The vehicle was taken to a dealer, who reset the computer but the failure recurred. The manufacturer was notified of the failure. The VIN was not available. The approximate failure mileage was 40,000.
- Amherst, OH, USA
The contact owns a 2013 Ford Edge. The contact stated that the sensor on the door latch failed to detect that the door was closed in order to lock the doors. The contact mentioned that the front drivers side door needed to be opened and closed multiple times for the sensor to detect the doors. The failure occurred on several occasions. The vehicle was taken to the dealer, who diagnosed that the latch assembly needed to be replaced. The vehicle was not repaired. The manufacturer was not made aware of the failure. The approximate failure mileage was 30,000. Updated 2/3/15 the consumer stated Ford paid for the entire repair. Updated 02/18/15
- Bloomingdale, IL, USA
The door ajar light comes on I N driver door almost everytime you shut the door no matter how hard you slam it. It takes several times for B the signal to go off. This a huge safety hazard. While driving the door ajar light will come on randomly and all the interior lights will come on making it hard to see at night. Also the doors will not lock if the door ajar signal is turned on. This is ridiculous and I am not happy. This is a newer vehicle and this should be recalled. The dealership wants 500 to fix this. When this is a manufacturer issue!
- Zephyrhills Fl , FL, USA
The door ajar light will come on along with interior light at random times. It happens when first entering the vehicle in the morning and also when driving at all times through the day. The only fix we've found is slamming the door shut a few times.
- Norman, OK, USA
Door ajar drivers side. Took it into Ford and they said it just needed to be cleaned, charged me 100. Now it is happening again 9 months later... annoyed.
- Santa Barbara , CA, USA
The driver door ajar light continues to come on. This results in continues alerts and beeps while driving and causes the interior lights to stay on when away from vehicle. No matter how hard I slam the door I continue to get a message that the door is ajar. This is a common problem among Ford Edge vehicles as described in many user forums online and should be recalled.
- Austin, TX, USA
Submission from constituent re 2013 Ford Edge engine stall. The consumer stated the steering wheel locked, the vehicle shook, and the check engine light illuminated, all within seconds of the vehicle stalling. The dealer was unable to find a problem.
- Halesite, NY, USA
Driver door ajar light stays on even though the door is closed.
- Thousand Oaks, CA, USA
Driver door ajar sensor does not recognize that door is closed. This prevents all doors from being in the locked position while operating the vehicle. Manually locking the doors is overridden by the system and automatically unlocked. Annoying alarm always going off while driving or idle. Not known if sensor malfunction or door not actually closed properly. Should be recalled for repair.
- Fresno, CA, USA
While driving - even though the driver door is completely shut, the driver door ajar warning sign appears on the dashboard screen accompanied by the sound of a chime. Sometimes when you open and shut the driver door whether while still driving or if and when you find a side of the road space, the warning sign disappears. But oftentimes, it takes 3 or four tries to make it disappear. Sometimes the driver door ajar warning comes with an instruction to shift to P (park).... which is helpful if you can find a side of the road spot otherwise the instruction will just confuse a novice driver and could potentially create an accident. I search the internet and found this problem is very common with Ford Edge. I feel that this problem could potentially create an accident and warrants a recall.
- Hayward, CA, USA
Driver door ajar sensor does not recognize that door is closed. This prevents all doors from being in the locked position while operating the vehicle. Manually locking the doors is overridden by the system and automatically unlocked. There is no way to operated the vehicle with the doors in the locked position.
- Clinton , IA, USA
The contact owns a 2013 Ford Edge. The contact stated that the front driver side door ajar warning indicator illuminated. The vehicle was taken to a dealer. The technician diagnosed that the sensor failed and needed to be replaced. The vehicle was not repaired. The manufacturer was not notified of the failure. The approximate failure mileage was unknown.
- Lynchburg, VA, USA
No matter how hard you close the door on the drivers side of our Ford Edge. The door light keeps coming on and demanding you put the car park to shut the door. However the door takes for ever to register that it is closed and sometimes doesn't register.
- Webb City, MO, USA
The contact owns a 2013 Ford Edge. While driving 10 mph, the driver side door ajar light illuminated and prevented the doors from locking while the vehicle was in motion. The vehicle was taken to the dealer. The technician diagnosed that the front driver side door sensor malfunctioned and needed to be replaced. The manufacturer was not made aware of the failure. The failure mileage was 42,000. The VIN was not available.
- Longview, TX, USA
The driver side door says that it is ajar when it isnt. So annoying. The dealership said it will be 250 dollars to fix. Wtf? I have only had the car for 2 days.
- Hayward, CA, USA
Instrument panel shows driver ajar when door is not ajar. Door has to be opened and closed repeatedly until instrument panel no longer shows driver door ajar. The door ajar light will randomly come on while driving, causing cabin lights to come on, which is especially hazardous when it is dark out. This is a serious issue with multiple Ford vehicles and must be addressed.
- Cleveland, TX, USA
Driver side door shows up on display as being open along with engine on message. I have to close the door anywhere from 2-5 times to get the door message gone. Also when I enter the vehicle after it's been parked the interior lights stay on and I have to start the car and shut it off to get them to go out.
- Chesterfield, MI, USA
- Garwin, IA, USA