The vehicle started to make a low rattling noise that grew louder each time the vehicle was idling. We now believe the flexplate is cracked. Ford has sent out a letter stating they are aware the flexplate may crack but they are not willing to cover repairs on the vehicle after a certain time period, which has already passed. They state in the letter to not bring vehicles in unless they are making a rattling noise.

- Calhoun, GA, USA

The contact owns a 2016 Ford Edge. The contact stated while the vehicle was idling, he heard an abnormal sound coming from the engine. The contact stated no warning light was illuminated. The contact called the local dealer and made them aware of the failure. The vehicle was not diagnosed or repaired. The manufacturer had been informed of the failure. The failure mileage was approximately 129,000.

- Calhoun, GA, USA

In 2016, I purchased a new Ford Edge. In June 2023, I'm informed by Ford Certified Personnel that the engine has a "Coolant Inclusion" issue requiring replacement with a new engine. This problem caused by a design flaw in the engine that Ford was aware of in 2009 and continued to install without repair or recall. Research information shows it can cause overheating and possible vehicle fire. My service records can be verified with Brinson Ford, Athens TX. [XXX], Service Advisor. INFORMATION Redacted PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).

- Larue, TX, USA

Car has a little over 100,000 miles 2017 Ford edge. Engine light came on, took to a Ford dealership where we were informed that coolant was leaking into the cylinders and would need to replace the whole engine. From researching this issue I have discovered that this seems to be a big problem with not just my car but others as well and ones with less miles and yet Ford will not pay for replacement or issue a recall on this issue. The car is sitting at the dealership now as we think about what should be done next.

- Yulee, FL, USA

The contact owns a 2016 Ford Edge. The contact stated that while driving at an undisclosed speed, the check engine warning light illuminated. The contact stated that while accelerating while making a left or right turn, the brake pedal was depressed, and the contact heard liquid rotating coming from the hood of the vehicle. Additionally, the contact stated that while shifted into reverse(R), the vehicle started to shudder. The vehicle was taken to the dealer where it was diagnosed that coolant had leaked into cylinder #2. The contact was informed that the engine needed to be replaced. The vehicle was not repaired. The manufacturer was notified of the failure and the contact was provided information for TSB Number: 22-2133 to repair the vehicle. The contact was referred to the NHTSA Hotline. The failure mileage was approximately 67,000.

- Cincinnati, OH, USA

Rough idling on start up and engine light came on. After taking car to a local repair shop, mechanic noticed that vehicle was consuming coolant and the engine was cracked. They advised taking it to dealer. Ford dealer confirmed diagnosis. Vehicle had 93304 miles on it and Ford has a Technical service bulletin out on it. Was originally quoted $6,000 to replace engine. After a lot of negotiating with Ford Customer Satisfaction Program, we paid $1,685 to replace engine. Ford has known about this issue for quite a while and in my opinion, should have issued a recall. There have been reports from others that the engine has caught fire.

- Hughesville, MD, USA

Coolant leak to inside the piston engine

- Norfolk, VA, USA

Coolant is leaking into the engine cylinders and now the engine does not run.

- Kamuela, HI, USA

My 2016 Ford Edge with a 2.0L engine has a crack in the upper compartment of #1 cylinder. This is allowing coolant intrusion in to the cylinder causing a misfire. Ford has issued a service bulletin for the issue 22-2229. My vehicle has 89615 miles on it, and has been properly maintained over the years. This seems like from a quick google search is a wide spread problem with these vehicles. Will there be a recall or some type of relief from the cost of this repair?

- Alexandria, VA, USA

My car has 66,000 miles on it. It was bought on 9-10-2016 brand new. On 5/21/23 my car would not start. I had it towed to my mechanic who diagnosed coolant intrusion in cylinder 2. I had it towed to the dealer after Ford confirmed it would be covered under TSB 19-2346 on 5-26-23. This Tsb-19-2346 affects thousands of cars, with the early ecoboost engines. The cars are suddenly catching on fire or seizing while being driven!!!! I had it towed to Ford who told me the Transmission was bad and it would be covered under Ford's #22N12 bulletin on 5-30-23. I was shocked the transmission was also bad! I than asked the dealer what about the motor" It's seized as I told you 4 days earlier due to coolant intrusion" The mechanic will check that also, I will call Ford again, re the motor. 2 days later, after I called the dealer, he verified the cylinder intrusion in #2. He informed me that it would not be covered! Now their giving me the run around re tsb 19-2346 bulletin. Which never was sent to any of the owners, of these dangerous cars! The Dealer is putting together a parts list, the cost is around 7,000! My car has been serviced at the recommended schedule. Ford's quality has gone from safe, to dangerous, unreliable and defective! I found both Tsb on the engine and transmission online. Along with hundreds of thousands of other affected consumers! This is unacceptable & unexcusable! Safety 1st is apparently now LAST With FORD!!! I will never buy another FORD! Ford knows about the ecoboost engines suddenly, starting on fire or seizing while being driven and is doing nothing about, these DANGEROUS CARS!!!

- Orange, CA, USA

When you start the car it acts as if it wants to bogg down and stall out going down road. Took car to ford and they said, "oh, we have a service bulletin on this car for coolant getting into the engine causing engine to over heat or misfire, it is a defect in the 2.0 ecoboost engines, and we have to replace your engine for 7,600." This is in multiple vehicles, class action law suits, engines over heating, some catch fire. Ford needs to be investigated for defective motors in these vehicles.

- Albany, GA, USA

The contact owns a 2016 Ford Edge. The contact stated that while driving at an undisclosed speed, she heard a rattling sound under the hood of the vehicle. The check engine warning light was illuminated. The vehicle was then taken to Auto Zone where it was placed on a diagnostic machine and the contact was informed that the vapor canister was faulty. The vehicle was then taken to the dealer where it was diagnosed that the engine long block had cracked and needed to be replaced. The vehicle was not repaired. Additionally, the contact stated that prior to the failure, she had notified the dealer that she had lightly tapped the accelerator pedal however, the vehicle quickly accelerated without warning. The contact applied extra pressure on the brake pedal to stop the vehicle however, the contact lightly struck the bumper of another vehicle. No warning lights were illuminated. The vehicle was not diagnosed or repaired. The manufacturer was notified of the failure and the contact was informed that the VIN was previously included in The Customer Satisfaction Program for 22N12 and NHTSA Campaign Number: 22V413000 (Power Train). The contact stated that on another occasion after refueling the vehicle, she noticed that the fuel gauge reading failed to display correctly. The manufacturer was notified of the failures and the contact was informed that the vehicle was not covered under warranty, and no further assistance was provided. The failure mileage was approximately 70,000.

- Washington, DC, USA

2-28-2023 Engine Failed on Ford Edge 2016. Car failed on freeway I-91 South in Hartford, Connecticut--engine seized. Informed Car was Diagnosed with Engine Failure Due to Coolant Intrusion Was provided by Balise Ford a replacement/repair cost of engine of approx. $6,750 3-6-2023 Learned Ford Aware of Issues with design defect in engine causing coolant intrusion into the cylinders and causing engine block failure Ford Motor Inc., issued Service Bulletin 2222-29 to the Ford Service Stations Globally, which warned of the issue. Service Bulletin outlined the defect was causing engine failure and in some cases, igniting the engine (causing vehicle fires) As a consumer, I have a right to know if the part replaced was a newly designed part, or of one with the same design flaw. The defective part, as outlines in Ford-??s Service Bulletin 2222-29 issued Globally to Ford service stations, this part has cause failure and seize of engine while operating cars, as well as ignited fires in autos. Ford Motor Corp. not providing, nor Ford Dealership Service Station providing the following: An official document, in writing, Warranty Information in Official Document As promised by Ford Corporate, Two-Year (2) Full Coverage, Full Replacement Cost of Engine, regardless of miles In writing, details of the engine component replaced in our Ford Edge Was the same engine that failed, and outlined in Ford-??s Service Bulletin 2222-29 placed in my car" Or, was a newly designed engine component placed in my car, not the same component/design that caused the engine failure"

- South Hadley, MA, USA

The radiator fluid was disappearing. Could not find a leak. Took it to the dealer and they indicated that the fluid was leaking into #2 cylinder from a crack in the engine long block. Therefore, if the vehicle was continued to be driven it could cause a potential fire. Ford has a TSB on this vehicle( TSB # 22-2229 and 22-2133. It is now undriveable and Ford has not done a recall. Cost to repair is $8,600!!!!!! Ford dealer says it is a manufacturer defect.

- Jefferson City, TN, USA

Coolant leaking in cylinders, white exhaust smoke, rough idle, coolant smell, diagnostic trouble code P0303 due to misfire. Safety hazard due to risk of engine failure or engine fire.

- Billings, MT, USA

The contact owns a 2016 Ford Edge. The contact stated that vehicle had failed to accelerate upon a cold start as the check engine light appeared on the instrument panel. The vehicle was initially taken to an independent mechanic where they diagnosed a crack in cylinder #1 which caused coolant to leak into the engine. The vehicle was then taken to the dealer and the diagnostic result was confirmed. The manufacturer was notified of the failure, and the manufacturer agreed to cover a portion of the repair. The vehicle was repaired. The failure mileage was approximately 115,000.

- Lincoln, NE, USA

Check engine light came on. Ford dealership diagnosed as coolant leaking into cylinder, compromising the integrity of the engine. Fix: replace engine. This is a common and known problem with the EcoBoost engine. This could have caused an engine fire or catastrophic engine failure while driving.

- Quincy, IL, USA

My 2016 Ford Edge Titanium had a blown brake line so I took it in for repairs which is where I discovered that there was a head gasket leak and that the coolant reservoir was empty, and the axil was leaking. There were no puddles or other obvious indicators that there was anything wrong with the head gasket. No engine lights/codes were showing up. The mechanic at the Ford Dealership quoted me $5k to fix the head gasket and $10k for all of the repairs to include the brake line and 4 new tires. I have owned this car for 4 years and have had it serviced regularly.

- Center Point , IA, USA

The contact owns a 2016 Ford Edge. The contact stated that the check engine warning light was illuminated. The vehicle was taken to the dealer and the dealer stated the engine was misfiring. The contact stated cylinder #3 coil and spark plug was replaced; however, the failure recurred. The vehicle was taken to the dealer, and the dealer stated that coolant was leaking into the engine, and that the engine needed to be replaced. The vehicle was not replaced. The manufacturer was contacted, and the manufacturer stated that they are aware of the failure and that there was no recall associated with the failure. The failure mileage was 79,274. The contact stated that the engine was replaced and Ford covered a portion of the repair costs.

- Hauppauge, NY, USA

This vehicle only has 71,000 miles on it. Car began running rough, then Engine light came on. I took it to a local repair shop and was discovered to have Cylinder Mis-fire P0304 code. There was also white smoke coming from the tailpipe. They looked into the cylinder and saw that coolant had breached the cylinder. They found a Technical Service Bulletin for this exact problem, https://static.nhtsa.gov/odi/tsbs/2019/MC-10162071-0001.pdf. The fix is to replace the engine, which rough estimates indicate upwards of $8,000. This issue should be an official recall. I-??ve noticed many complaints on this site referencing the same issue.

- Chandler, AZ, USA