10.0

really awful
Crashes / Fires:
1 / 1
Injuries / Deaths:
0 / 0
Average Mileage:
22,145 miles

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« Read the previous 20 complaints

problem #310

Apr 272025

Edge

  • miles
Check engine light displayed despite the fact that the car seemed to be running fine. I took the car to a repair shop and then to Ford Service who documented the diagnostic code P0302 Misfire4 on Cylinder #2. They did a pressure test. and found coolantintrusion on cylinder #2. The recommended repair was to replace the engine at a cost of $8700. My Ford EDGE has only 61,000 miles on it. I have found the following information on this car's engine indicating this was a known problem. I purchased this car < 2 yrs ago. Prior owner was not aware of any notification from Ford. The 2018 Ford Edge, particularly those with the 2.0 EcoBoost engine, are known for a design flaw that can cause coolant intrusion into the engine cylinders. This issue can lead to significant engine damage and potentially require a full engine replacement. Ford has addressed this with a recall and customer satisfaction program. Here's a more detailed explanation: Design Flaw: A design flaw in the 2.0 EcoBoost engine can cause coolant to leak into the engine's cylinders. Consequences: This coolant intrusion can lead to overheating, engine damage, and potentially requires a full engine replacement. Ford's Response: Ford has issued a recall (21N12 customer satisfaction program) and a TSB (Technical Service Bulletin) to address this issue, offering a one-time free fix. Symptoms: Signs of coolant intrusion can include low coolant levels, overheating, rough idle, white exhaust, and possibly a "milkshake" appearance on the underside of the oil cap. Diagnosis: Ford has a specific diagnostic procedure for identifying coolant intrusion, involving pressure testing and inspecting the cylinders. Repair: The primary fix is a long block replacement, which includes replacing the engine.

- Chapel Hill, NC, USA

problem #309

Apr 292025

Edge

  • 79,000 miles
The contact owns a 2018 Ford Edge. The contact stated while driving at an undisclosed speed, the vehicle unexpectedly jerked with the check engine warning light illuminated. The vehicle was taken to the dealer, where it was diagnosed that there were metal shavings inside the torque converter, which caused the transmission to fail. The contact was informed that the transmission needed to be replaced. The vehicle was not repaired. The manufacturer was made aware of the failure and referred the contact to the NHTSA Hotline for assistance. The failure mileage was approximately 79,000.

- Topeka, KS, USA

problem #308

Feb 032025

Edge

  • miles
My vehicle has 47K miles on it as the vehicle sat in the garage for 2 years ( 2019/2020) during COVID, it was never used. Recently as of Jan, Feb 2025, Slowly the car started to vibrate when starting the engine and the check engine came on. Every start in the morning or between trips, the engine would vibrate significantly, having the passengers inside (including kids) get worried about what is going on!. Also, an odd smell of burning in the exhaust, as though something other than fuel was being burnt. Took it to the dealership and they confirmed, an coolant intrusion. I checked online, to my surprise, I found everywhere that a lot of customers are having this coolant intrusion into the engine on the Ecoboost Engine and there has also been several class action lawsuit against this coolant intrusion into the engine. The Ford dealership mentioned, it would cost 10K to replace an engine and that is the only solution. With the powertrain warranty being within 60K miles, I am not qualified for the warranty as it is more than 5 years old as per Ford dealership. I am worried, that it could be very dangerous, as the engine could catch fire, if left untreated and I hope Ford acknowledge this known issue and not have their customers drive this faulty engine to end up into any disastrous issue with engine fires!!.

- Novi, MI, USA

problem #307

Apr 102025

Edge

  • 70,000 miles
The contact owns a 2018 Ford Edge. The contact stated while driving 55 MPH, the vehicle failed to respond as needed. The check engine warning light was illuminated. The contact stated that coolant was leaking into the cylinder and head gasket. The contact was informed that the engine needed to be replaced. The vehicle was then taken to a dealer and was diagnosed with engine failure. The vehicle was then taken to an independent mechanic to be diagnosed, and the contact was informed that the engine needed to be replaced. The vehicle was only able to be driven for short distances. The vehicle was driven to the dealer and the independent mechanic who were nearby. The vehicle was repaired. The manufacturer was made aware of the failure and referred the contact to the NHTSA Hotline. The failure mileage was approximately 70,000.

- Lee, IL, USA

problem #306

Apr 052025

Edge

  • miles
The car felt hard idling after putting gas in it or it hesitates to start. The engine light came on after.

- Williamsburg, VA, USA

problem #305

Mar 282025

Edge

  • miles
There is a coolant intrusion in cylinders 1 and 2.

- Minden City, MI, USA

problem #304

Mar 172025

Edge

  • 81,000 miles
The contact owns a 2018 Ford Edge. The contact stated that while driving approximately 65 MPH, the blinking check engine warning light activated along with the message "Engine Coolant Temperature High". The contact stated that after parking the vehicle, the vehicle was towed to the local mechanic and was later towed to the local dealer, who diagnosed the vehicle and determined that the coolant had mixed with the engine oil, causing severe damages to the engine. The contact was advised that the engine needed to be replaced. The vehicle was not yet repaired. The manufacturer was notified of the failure and informed that the vehicle was not covered under the Extended Warranty coverage for the failure. The failure mileage was 81,000.

- Mooresville, MO, USA

problem #303

Mar 202025

Edge

  • 87,000 miles
The contact owns a 2018 Ford Edge. The contact stated that while driving at approximately 35 MPH, the check engine warning light illuminated. The vehicle was taken back to the residence. The vehicle was not diagnosed or repaired. The contact contacted an independent mechanic and was informed that, based on the symptoms, the vehicle might have a blown head gasket. The manufacturer was notified of the failure and referred the contact to the NHTSA Hotline to report the failure. The failure mileage was approximately 87,000.

- Ramona, CA, USA

problem #302

Jan 152025

Edge

  • 125,000 miles
The contact owns a 2018 Ford Edge. The contact stated that while driving on several occasions at various speeds, the check engine warning light intermittently illuminated. The contact stated that on one occasion the warning light illuminated and remained illuminated. Additionally, the contact stated that on several occasions, the temperature gauge warning light illuminated. The vehicle was taken to a dealer where it was diagnosed that there was a crack in the engine block and the engine needed to be replaced. The vehicle was not repaired. The manufacturer was notified of the failure. The failure mileage was 125,000.

- Deep Run, NC, USA

problem #301

Feb 102025

Edge

  • miles
Check engine light came on. Took to the Ford dealer workshop, they checked and found nothing wrong with the engine. Check engine light came on again and this time the car jerks when it tries to accelerate. Could not go more 40mh due to the jerky motion. Took it back to the shop, they said coolant intrusion. They said it is going to need new engine because there is water/coolant intrusion. New engine estimate approximately $9000. Same dealership that we have been going to for maintenance, not sure why they did not see this from previous visits. I have seen complaints for same issue on this 2018 Edge, Ford needs to acknowledge that this is an issue.

- Gardner, KS, USA

problem #300

Nov 202023

Edge

  • miles
At approximately 80K miles started to smell the odor of burning antifreeze. Was told new engine was needed due to water intrusion into engine. $5,000 later and a new engine, Ford would not acknowledge that this is a known ongoing problem with the Ecoboost engine.

- Port Charlotte, FL, USA

problem #299

Aug 132024

Edge

  • miles
Warning lamp went on. Took immediately to Ford, with only 28K miles on my 6-year-old vehicle. They diagnosed a coolant intrusion. Was told this is a "known problem" with the Ford Edge 2.0L Ecoboost engine, due to a "manufacturing defect". Had to do a "Long Block" replacement, costing me thousands of dollars.

- Spanish Fork, UT, USA

problem #298

Jan 202025

Edge

  • miles
Driving to work & the vehicle started to behave like it was running out of gas, kind of a jerky motion. I was able to get an appointment @ the local dealership, they diagnosed it as having a cracked block by cylinder #3 causing coolant to enter the cylinder. This vehicle just turned 80k miles and was service for the same thing 6 months prior, same cylinder. There was no mention of a common problem with Ecoboost design flaws until the Service Advisor shared the info with me. A new engine had to be replaced @ a cost of almost $8000. A 2018 vehicle with a perfect maintenance record and only 80k miles should be needing a total engine replacement. Ford should back their products. I essentially bought a used Edge according to Blue Book and in reality bought my car twice.

- Gilbert, AZ, USA

problem #297

Feb 182025

Edge

  • 105,000 miles
The contact owns a 2018 Ford Edge. The contact stated that while the vehicle was parked, the vehicle was started, and the check engine warning light was illuminated. The vehicle was taken to an independent mechanic where it was diagnosed with coolant intrusion and engine failure. The contact was informed that the engine needed to be replaced. The vehicle was not repaired. The manufacturer was made aware of the failure but provided no assistance. The failure mileage was approximately 105,000.

- Marion, VA, USA

problem #296

Feb 102025

Edge

  • miles
Coolant intrusion into cylinder 1 due to failure noted in TSB 19-2346

- Jacksonville, FL, USA

problem #295

Sep 122024

Edge

  • miles
Coolant entering the cylinder Wouldn't allow us to drive car home Convinced us to purchase a new vehicle.

- Green Bay, WI, USA

problem #294

Nov 202024

Edge

  • miles
The issue is Coolant intrusion in the #2 cylinder. Rough idle when starting and white smoke. Ford bulletin 22-2229 The issue was confirmed by the dealer Capital Ford of Wilmington Dec of 2024. Yes, the problem stated prior to engine light coming on. It starting getting worse.

- Carolina Beach, NC, USA

problem #293

Dec 072024

Edge

  • miles
Car went into limp mode and over temp light came on. Coolant reservoir empty. Research led to TSB 19-2346. Prior to this CEL was coming on and off and throwing code P0301 errors. Replaced plugs and coil packs at the suggestion of the dealer but made no difference. Started out with rough idle but smoothed out after about 30 seconds. Dealer diagnosed issue and quoted $6,900 plus tax to install new long block. Ford finally agreed to cover part of the repair costs but still left me with a $3,000 bill. Car is now repaired but I'm hoping to recoup some of my expenses now.

- Portales, NM, USA

problem #292

Jan 172025

Edge

  • miles
A manufacturing defect has caused coolant to leak into the engine which can lead to an engine fire. Many other people with he same engine have reported the same issue.

- Springfield, TN, USA

problem #291

Jan 132025

Edge

  • miles
Vehicle began to rough idle, and then while driving the vehicle MIL came on, as well as a "Engine overheat throttle limited" error. Pulled over and vehicle would not move. Tried to power cycle the vehicle and would not start back up. Had it towed to dealer and was told this was the long block coolant intrusion problem that leader to my engine completely failing. I was made aware of Ford TSB 19-2346, and told the repairs would be $9200. After googling around, this is a common problem on these 2018 ford ecoboost engines and Ford obviously knows there is a problem that could cause accidents or engine fires. Luckily my kids were not in the car, otherwise this could have been catastrophic due to the loss of power while driving. I called Ford support and they told me that Ford has no programs to help affected customers. There should be a Recall and Ford should be forced to replace or repair affected engines as this will get someone killed if they lose power or have an engine fire while driving.

- Johns Island, SC, USA

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