10.0

really awful
Crashes / Fires:
1 / 1
Injuries / Deaths:
0 / 0
Average Mileage:
22,659 miles

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« Read the previous 20 complaints

problem #252

Jan 012024

Edge

  • miles
My 2018 Ford Edge is equiped with Ecoboost engine and as a result all these problems are occurring: Ford failed to disclose that these vehicles have a defect that causes coolant to leak into the engine-??s cylinders, which can cause corrosion, oil dilution and contamination, and engine failure; and failed to disclose these defects create a safety risk, because the lack of coolant created by the leaks causes overheating and can result in the cylinder head cracking, total engine failure, and/or engine fires. Ford dealers have stated that I need a new engine.

- Newtown, CT, USA

problem #251

Aug 132024

Edge

  • 74,000 miles
The contact owns a 2018 Ford Edge. The contact stated that when the vehicle was started, the check engine warning light illuminated with an engine misfire. The vehicle was taken to the dealer where it was diagnosed with coolant intrusion into cylinder #2 and engine failure. The contact was informed that the engine needed to be replaced. The vehicle was not repaired. The manufacturer was made of the failure. The contact was advised to contact the NHTSA Hotline to report the failure. The failure mileage was approximately 74,000.

- Odessa, MO, USA

problem #250

Jul 112024

Edge

  • miles
Check engine light on 7/11- Code diagnosed as engine cylinder misfire. Warning indicator 9/9- High coolant temperature. Inspection- low coolant level- added coolant. Possibility of engine overheating and catching fire. Few hours later 9/9- low coolant level again with no visible leaks and white smoke emitting from exhaust- brought vehicle to service station- diagnosed with faulty head gasket leaking coolant into cylinder. Ford service bulletin shows known problem with engine block design and recommendation to replace. Brought vehicle to Ford dealer for their diagnostics.

- Golden, CO, USA

problem #249

Jul 302024

Edge

  • miles
2018 Ford Edge leaking coolant into cylinders 2 and 3. we have been told the engine has to be replaced, Ford has known about this problem for a long time and will not fix even though its proven their design was faulty, very frustrating

- Tallahassee, FL, USA

problem #248

Sep 062024

Edge

  • miles
I had a engine failure on the highway causing me to holt to a stop! Lucky it was not super busy and was able to get pulled over safely without getting hit or hitting someone.Turns out I have coolant leaking into my cylinder 3 causing it to fail. Ford tech said it wasn't anything I did wrong most of these motors are going out! If this is that big of a problem why is ford not taking it apon themselves to recall this. From what I am hearing this problem is happening to alot of people. They are making me pay out of pocket for the repairs which just seems crazy because it was nothing I did wrong.

- Scribner , NE, USA

problem #247

Sep 052024

Edge

  • miles
We had a po301 and a p316 changed plugs and coils and then the codes came back. The ford dealer said we need to replace the engine due to coolant in the #1 cylinder. After research there is a known problem with the engine design.

- Hudson, IN, USA

problem #246

Jul 182024

Edge

  • miles
2018 Ford Escape Titanium with Ecoboost. Zero problems until 66,000 miles when the coolant started leaking into the spark plugs and cylinder 2 started misfiring. I was told I would need to replace the engine at $8,000 cost. Steve's Car Care had an email about this issue. Apparently, Ford knows about it. This is an issue that should definitely be a recall fix by Ford.

- Batavia, OH, USA

problem #245

Aug 272024

Edge

  • miles
I have approximately 53000 miles on my vehicle. The Engine light turned on end of Aug. So I took it to a service center. They said the message code was P306 & P0316. They inspected and said the cylinder is misfiring, coolant has gotten into the cylinder, and the gasket is mush. The engine is rough running and told me to take it to Ford, I will need a new engine. In searching this problem I found a TSB 22-2229 & an NHSTA 19-2208, 19-2172. Ford can't get me in until end of September to verify. I've found several references to this problem causing an engine fire, I also found a class action suit recently filed in California for this problem. Ford has not issued a recall for this problem and I don't understand. They redesigned the engine in 2021 as they knew it was a faulty design. I didn't know that. I don't have another vehicle to drive, meanwhile I'm making car payments on it. Ford won't provide a car for me to use. I don't want to drive my car with [XXX] knowing this problem could cause harm to me, them and others. Please advise. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

- Maryville, TN, USA

problem #244

Jun 202023

Edge

  • miles
I first noticed the sound of water running in the dash each time I started the car. At that time I don-??t recall an engine light on. It would sound like bubbles and water running for 10 seconds or so and then it would go away. That lasted a while before I was driving home from work and on two consecutive mornings my car lost acceleration power. This is dangerous in that I have to cross traffic on a busy road and had I tried to go quickly between cars I definitely couldn-??t have moved to get out of the way. Each time this happened I pulled over and restarted the car and was able to get home. While waiting for my appointment with ford my car overheated and I got an engine overheat prompt. This was in the middle of summer and I had my two kids in the car. I drove to an auto zone and my dad met me to help add more coolant. At first glance it looked low, but once he opened the cap it bubbled up to appropriate levels. So overall we didn-??t add too much coolant. I took it into ford and they told me I had an engine coolant leak into the main block and I had to replace my entire engine out of pocket. My car was at ford for 30 days waiting for replacement and the installation.

- Clovis, CA, USA

problem #243

Jan 302024

Edge

  • miles
Earlier this year, I had a crack form in my engine block that resulted in coolant intrusion in the engine. This was a safety risk as it resulted in a complete failure of my engine, loss of all coolant and was a fire risk. Ford has had significant issues with this in multiple models and years, yet the 2018 Ford Edge continues to be excluded from these recalls. This issue did result in a recall in Canada and is pending a class action lawsuit on the 2018 Ford Edge. The lawsuit, entitled [XXX], et al. v. Ford Motor Company, is currently pending in the United States District Court for the Eastern District of California, Case No. [XXX]. I required 2 repairs to remedy this known safety issue that the NHTSA has yet to acknowledge or require Ford to address. All of this with 38,000 miles on the vehicle. I have seen this exact issue addressed in model years before and after 2018, but have yet to see progress on remediation for the 2018 year. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

- Wake Forest, NC, USA

problem #242

Aug 302024

Edge

  • 69,000 miles
The contact owns a 2018 Ford Edge. The contact stated while driving at an undisclosed speed, the engine had a misfire. There was no warning light illuminated. The vehicle was able to restart. The vehicle was taken to the dealer where it was diagnosed and determined that the engine had failed and needed to be replaced. The vehicle was not repaired. The manufacturer was made aware of the failure and referred the contact to the NHSTA Hotline for assistance. The failure mileage was approximately 69,000.

- Monroe, IN, USA

problem #241

Aug 122024

Edge

  • miles
My 2018 Ford Edge SEL AWD 2.0L Ecoboost just had a Long Block replacement due to a -??Coolant Intrusion-?? into the engine. Got the vehicle back from the Ford dealership today. I had this car factory-built for myself in 2018, and I only have 28,000 miles on it! And GET THIS... the super-duper six-year extended Warranty I paid over $5,000 for when I bought the Edge expired just 5 WEEKS BEFORE THIS PROBLEM WAS DIAGNOSED. Talk about unfortunate timing! I have been reading on the internet about many, many people who are having the same problem with Ecoboost engines, due to a manufacturing defect that Ford has admitted to for certain makes/models/years with Ecoboost engines-?? and that the vehicles have caught on fire in some instances. Mind you, I have only taken my Edge to Ford dealerships. Like clockwork, I am VERY proactive about my car check-ups... and then some. I took it to the Ford dealership the day my "check engine" light came on (no other indications before that). I had my 1996 Ford Mustang convertible for 22 years before changing to this Edge, and that car still looked like new. I baby my cars. The day they told me what the problem was and that the Estimate was a $7,800 Long Block repair due to "Coolant Intrusion into the Engine", I looked it up on the internet and saw my same problem EVERYWHERE! This should have been a Recall. Is Ford waiting for people to die before they would do a Recall?

- Spanish Fork, UT, USA

problem #240

Aug 262024

Edge

  • 95,000 miles
The contact owns a?2018 Ford Edge. The contact stated that while driving at an undisclosed speed, the check engine warning light illuminated and the engine overheated. The contact pulled over and restarted the vehicle but the failure persisted. Upon inspection, the contact discovered that the coolant level was low. The contact stated that he replaced the spark plugs and and ignition coil; however, the failure recurred. The vehicle was taken to an independent mechanic, who diagnosed that there was coolant intrusion into cylinder #3, and it was determined that the engine needed to be replaced. The vehicle was not repaired. The manufacturer was made aware of the failure and?advised the contact to file a complaint with the NHTSA Hotline. The failure mileage was approximately?95,000.

- Oil City, PA, USA

problem #239

Jul 192024

Edge

  • miles
Defective Engine: Liquid leaking on to engine block causing engine to misfire. This is a known issue with ford for the 2018 ford edge.

- Renton, WA, USA

problem #238

Aug 232023

Edge

  • miles
2018 Ford Edge Titanium--Engine Light (CEL)light up, took to mechanic--Ignition coil Cylind 01 replaced and spark plug--Continue to come on--Firestone complete Auto Care 08/11/2023, they keep resetting. Now 2024 Again same issue, taking car to Ford dealer 08/30/2024--This is a know issue with the Ecoboost 2.0 engine. I almost was killed when car was almost stalling out and engine jumping and vehicle was thrashing in traffic on 08/23/2024. I have a Fidelity Warranty -Medallion Care Protection purchased when bought this car, it's good for another year. My car needs a new engine from Ford, Vin number not on recall list, but this a know problem with Ford Edges from 2015-2019, then Ford changed design. Need help getting a new engine...

- Cape Coral, FL, USA

problem #237

Aug 072024

Edge

  • miles
Unknown. Seems like coolant is making it's way into the cylinders and disrupting combustion. A lot of sweet-smelling white smoke from exhaust when first starting. Engine code pointing to cylinder 1 misfire even though plugs and coils have been replaced. Shakes a bit when starting and overall lower performance.

- Phoenix, AZ, USA

problem #236

Aug 162024

Edge

  • miles
My vehicle experienced what many of the Ford vehicles have had occur in this year range regarding the EcoBoost engine. My 2018 Ford Edge, maintained by the dealership since purchase, equipped with the EcoBoost 2.0 engine had coolant leak into the number one cylinder. Once this happens, there is no repair besides to replace the engine. Ford knows there an issue, even the service person told me this happens a lot with this model, but there is no recall at this time. They want $7,800 to change the engine block. Ford changed the design by scoring channels between the cylinders in an ill conceived attempt to increase cooling. This bad design allows coolant to degrade head gasket leading to coolant intrusion into cylinders. Inevitably, this leads to engine failure. Apparently, Ford redesigned the Ecoboost 2.0 engine around 2020 to eliminate this issue. Ford has not recalled these engines and apparently refuses to fix the issue if the vehicle is out of warranty. The Ecoboost 2.0 engines with this bad design WILL EVENTUALLY FAIL. This issue is the direct result of Ford-??s bad design making these engines unmerchantable. I know this has been reported many times to the NFTSA and should be a major recall for this engine.

- Bakersfield, CA, USA

problem #235

Aug 012024

Edge

  • 31,000 miles
The contact owns a 2018 Ford Escape. The contact stated while driving on several occasions at various speeds, the check engine warning light illuminated and was running rough. The contact stated that the infotainment system was inoperable. The vehicle was taken to an independent mechanic where it was diagnosed and determined that the engine needed to be replaced due to a coolant leak. The vehicle was not repaired. The manufacturer was notified of the failure. The failure mileage was approximately 31,000.

- Auburn, WA, USA

problem #234

Aug 222024

Edge

  • miles
NHTSA needs to recall the engines on these vehicle check engine light came on had checked was told spark plug #4 misfire vehicle is overheating and taking all coolant, white smoke coming out the exhuast, when I brake my emergency brakes are being applied"?" I see that there are other people who are having same issues NHTSA and FORD need to RECALL THE ENGINES!! Vehicle has 90,0000 miles on it and failed wont turn over replace the engines on these vehicles you guys are so wrong for not considering this a recall after reading other peoples concerns my 2018 ford edge is doing the same thing and still owe on this piece of crap!!!!

- Conroe, TX, USA

problem #233

Aug 162024

Edge

  • miles
My check engine light came on, by the time they could get the car into the shop it would overheat and stall. It was found that the engine is leaking coolant into the wrong parts causing a misfire, the car is now non operable. It is well documented in TSB 19-2346, confirmed by dealership the engine needs to be replaced. My safety has been in great risk as it could have stalled at any time in any location while I was traveling with my kids. Ford is negligent in fixing a KNOWN issue

- Petaluma, CA, USA

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