10.0

really awful
Crashes / Fires:
10 / 6
Injuries / Deaths:
12 / 0
Average Mileage:
66,582 miles

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« Read the previous 20 complaints

problem #195

Nov 082019

Escape

  • 87,400 miles
The torque converter on my 2013 Ford Escape started to thump when shifted into drive after initial start-ups. The problem began somewhere around 86000+ miles. There would be no subsequent problems when taking the vehicle out of drive (I.e., after backing up or being placed into park) once the vehicle was running a while (heated up). Vehicle now has 87000+ miles and on 11/07/19 I received a message "transmission fault. Service now." I put the car in drive and the message disappeared. On 11/08/19 I started the vehicle and shifted into drive. This time the transmission did not engage and was unable to move the vehicle forward. Later in the evening I tried starting and shifting the Escape into drive. The vehicle shifted into drive with the usual thump and I was able to move the SUV forward. The torque converted appears to be on its way out. I plan to take it to a dealer for diagnosis. I want to report this as I understand that other who own similar vehicles (Ford Escapes) are also experiencing problems with their torque converts and transmissions.

- Bellevernon, PA, USA

problem #194

Oct 082019

Escape

  • 210,000 miles
The contact owns a 2013 Ford Escape. The contact purchased the vehicle a month ago. While driving, the vehicle surged and then went into limp mode. The contact coasted the vehicle to the side of the road and powered off the engine. The vehicle was restarted and was able to drive normally. The contact also stated that the check engine warning indicator illuminated intermittently. The vehicle was taken to gordie boucher Ford of kenosha (8301 75th St, kenosha, wi 53142, (262) 697-0700) where it was diagnosed that the wastegate actuator failed and needed to be replaced. The technician also stated that the boost control solenoid needed to be replaced. The vehicle was not repaired due to the repair fees and remained at the dealer. The manufacturer was made aware of the failure and referred the contact to NHTSA. The failure mileage was approximately 210,000.

- Salem, WI, USA

problem #193

Oct 282019

Escape

  • 119,000 miles
Vehicle stalls in gear and/or idle. Stalls in drive, reverse, sport mode. Vehicle died in driveway on street and in motion. New battery previously installed.

- Mt Juliet, TN, USA

problem #192

Oct 262019

Escape

  • 111,112 miles
Purchased the vehicle with around 74K miles, 3 months later, during winter, the car began to stall regularly while accelerating, basically going into "limp mode" as Ford describes it, claiming the vehicle is overheating....while at normal operating temperature. After turning the car off and on, the issue goes away but check engine remains for 3 days until it clears itself. 3 trips to Ford service center, over $2500 in repairs, and no resolution. Now a field engineer from Ford instructed the dealer how to diagnose with possible resolution, but still no certainty, and request vehicle for 3-4 days of diagnoses and no loaner vehicles, only out of pocket rentals offered @ $30 a day. 1st and last time I drive, rent, lease or purchase a Ford vehicle. Service was done at fair price, friendly service staff, but very inconvenient. Last 3 incidents occured on the highway at 70mph and once of those incidents almost resulted in a collision, but Ford doesn't seem too concerned. Should this happen again, going from 70mph down to 55-45mph within 5 seconds is very dangerous and life threatening. I would not purchase this model vehicle unless life isn't a priority. Being former military, it's sad my life is more in danger here than during my service. Unacceptable, especially if it's a known issue but their own service center can't even repair it or at least offer a loaner during their attempts to do so. Issue is very intermittent and random, no real pattern or trigger. Last incident was yesterday, which would be the 7th time this month.

- Ferndale, MI, USA

problem #191

Oct 242019

Escape

  • miles
Car overheated while driving four times between 2016-2018 (after each instance, it was towed to and serviced at a Ford dealer). Car also experienced three instances of exhaust leaks between 2016-2018 (each instance was identified by a strong smell of gas and serviced at a Ford dealer). In October 2019, the transmission failed while attempting to merge on the highway, requiring a tow to the Ford dealer, who recommended a complete transmission replacement at 105,000 miles.

- Hatfield, PA, USA

problem #190

Oct 012019

Escape

  • 97,000 miles
I just bought this vehicle used in April and I'm already hearing loud noises when I start the car and grinding noises when I accelerate. I took the vehicle to a mechanic who confirmed that the way this vehicle was manufactured, caused a leak that was dripping fluid and causing softening of the gears? he said is would eventually lead to overheating. I am now experiencing unexpected accelerations while driving and difficult breaking.

- Las Vegas, NV, USA

problem #189

Aug 272019

Escape

  • 106,000 miles
I was driving home from work and without no warning signs when I went to go at a green light it just didn't want to go and was making a whining noise. Had to have it towed. Have gotten 3 different technicians from 3 different places and said that the transmission needs replaced. I have been doing a lot of research and have found that Ford has had transmission problems from around 2010-2016. Why has there not been a recall, especially since the repair cost is $4000-$6000.

- Galloway, OH, USA

problem #188

Aug 152019

Escape

  • 84,000 miles
The contact owns a 2013 Ford Escape. The contact stated that the shifter lever cable bushing detached from the vehicle, preventing the vehicle from being placed into park. There were no warning indicators illuminated. The contact associated the failure with NHTSA campaign number: 18V471000 (power train). The contact called groove Ford (10039 E arapahoe rd, centennial, co 80112, 720-523-9154) and was informed that an entirely new shifter lever cable was needed. The contact also spoke with larry H. miller Ford lakewood (11595 6th ave, lakewood, co 80215, 720-643-1545) and was informed to call the manufacturer to dispute the recall. The manufacturer was notified of the matter and referred the contact to NHTSA. The vehicle had not been repaired. The failure mileage was approximately 84,000.

- Aurora, CO, USA

problem #187

Sep 282019

Escape

  • 69,000 miles
The vehicle stutters and dies upon restart; after being heat soaked from a long drive (highway for a hour). Vehicle throws random codes related to PCM does not do so consistently. Appears to be a problem with wires related to PCM

- Pasadena, MD, USA

problem #186

Sep 272019

Escape

  • 122,000 miles
The contact owns a 2013 Ford Escape. When the contact attempted to park the vehicle, the gear shifter failed and remained in neutral. The contact was unable to release the shifter out of neutral. The vehicle was towed to an independent mechanic who diagnosed that the gear shifter cable failed. The shifter cable was replaced. The contact also advised that the battery had to be replaced because the navigation screen remained on due to the gear failure. The vehicle was not taken to a dealer. The manufacturer was contacted. The vehicle was repaired. The approximate failure mileage was 122,000.

- Farmington, MN, USA

problem #185

Sep 202019

Escape

  • 99,355 miles
The contact owns a 2013 Ford Escape. When the vehicle was placed in park, it rolled backwards. The instrument panel displayed that the gear was in reverse. The vehicle was taken to matthews Ford (918-251-3673, located at 1101 w southwest expressway dr, broken arrow, ok 74012) where it was stated that the VIN was not included in a recall. The manufacturer was made aware of the failure and stated that there was no recall. The contact was referred to NHTSA. The vehicle was not diagnosed or repaired. The failure mileage was approximately 99,355.

- Broken Arrow, OK, USA

problem #184

Sep 242019

Escape

  • 68,000 miles
This has been an issue over the past three months. The latest was yesterday (24 September 2019). The issue occurs once the vehicle has been started, the engine/transmission seems to stutter and will shut down. Shutting the engine off, will re-start and it has the same issue. Sometimes, it occurs after I have driven 100 feet (or less) and I have to pull over, shut the car down, or it shuts down, and then restart. This might happen 2-3 times before the vehicle seems to drive okay. This condition seems to be getting worse. Sometimes, I have to turn the ac off prior to restarting the car.

- Greenville, NC, USA

problem #183

Sep 212019

Escape

  • 80,000 miles
The contact owns a 2013 Ford Escape. While driving 40 mph, the vehicle stalled and the check oil and check engine now warning indicators illuminated. The contact mentioned that the accelerator pedal was depressed, but the vehicle would not increase in speed. The vehicle was pulled over to the side of the road and was not able to start. The contact mentioned that the battery was replaced a year ago. The contact also mentioned that oil was found inside the vehicle when inspected. The vehicle was towed to an independent mechanic where the failure could not be determined. The vehicle was not repaired. The vehicle was not taken to a dealer for diagnostic testing or repairs. The manufacturer was not made aware of the failure. The failure mileage was approximately 80,000.

- Highlands Lakes, NJ, USA

problem #182

Sep 012019

Escape

  • 148,729 miles
The bushing on my 2013 Ford Escape has gone out. I am unable to shift my vehicle into park or reverse. It will only go into drive and neutral. I am not able to go anywhere that I may need to reverse. When I start my car and park it the car has to be in neutral and I have to use the emergency brake. Their are other 2013 Ford Escapes with this issue but they are saying my VIN is not one of them. Obviously mine also is having an issue with the same problem. It happened when I was coming down a hill getting ready to pull into a friends driveway and park. It would not leave D and when it did it would only go into D or N.

- Sanford, NC, USA

problem #181

Jul 042019

Escape

  • 102,000 miles
We was on a city street turning at a stoplight and got stuck and vehicle wouldn't move. Had to accelerate to 5,000 rpms to get it to move and it slammed into 2nd gear. Almost caused 2 car accidents with 2 different directions of traffic. There was no warning at all. Bad transmission needs recalled

- Kokomo, IN, USA

problem #180

Aug 082019

Escape

  • 71,000 miles
Issue 1: transmission problems at 70,000 miles. Driving on the highway at 70mph and the transmission died causing me the loose power in the middle of the highway. Too the car to the dealer and they mentioned it's a known problem. Issue 2: lug nut stainless steal caps get hot and molds itself to the lug nut under it. There is not tool remove the caps and they have to be stripped off to get to the lug nuts to remove the tire. The caps cannot be stripped of completely and to get a net set of lug nuts cost $250.

- Randolph, MA, USA

problem #179

Jul 052019

Escape

  • 116,256 miles
I was driving my family from houston, tx to san antonio, tx on July 5th 2019 for the holiday weekend in my 2013 Ford Escape sel with the 6F35 transmission. We were about 1 hour & 30 minutes into our trip, 108 miles, from our home near the city of flatonia, tx when our transmission horrifically failed. While I was driving I noticed the transmission had a made a hard shift into 6th gear. It had jumped a couple of times until I accelerated and then it finally shifted into 6th gear. The next sign of trouble was when the dash screen told us the lane change sensor was failing. Next we started noticing a faint burning smell coming into the cabin, we weren't sure what it was. A minute later all the warning lights turned on in the dash screen. I immediately put on my turn signal so I could get to an exit and when trying to accelerate out of the way of traffic, I realized my Ford Escape was not responding to the acceleration pedal. It would not accelerate at all. So now I couldn't shift and my gas pedal was not functioning. I finally reached the nearest exit turned on my hazard lights and proceeded to coast into the nearest gas station since my gas pedal was not functioning. As soon as I stopped & turned off my SUV, white smoke was coming from the engine bay. I quickly got my wife and 1 yr old daughter out of the SUV and ran away from the vehicle. Thankfully the smoke stopped and I opened the hood and saw transmission oil all over the top of the transmission. It was so hot it was boiling in the crevices where it had settled. This transmission is supposed to have "a special blend of transmission fluid maintenance free for the life of the gearbox." A couple days prior the transmission would jump erratically when shifting from 2-3 gear and from 5-6 gear even though it was an automatic transmission.but I had taken it to a Ford dealer and they didn't help at all.

- Hockley, TX, USA

problem #178

Aug 022019

Escape

  • 200,000 miles
The contact owns a 2013 Ford Escape. When the contact shifted into drive and released the brake pedal, the vehicle drove in reverse. The contact depressed the brake pedal and applied the emergency brake to stop the vehicle. In addition, the gear shift indicator showed that the vehicle was in reverse; however, the gear shift was in drive. The contact noticed that the cable connected to the transmission lever to the gears was not connected. The contact mentioned that the transmission lever was moved manually in order to place the vehicle in the correct gear and operate it correctly. The contact called winner Ford (591 S dupont hwy, dover, de 19901, (302) 877-2489) and was informed that there were no recalls. The vehicle was not diagnosed or repaired. The manufacturer was notified of the failure and informed the contact that the VIN was not included in NHTSA campaign number: 18V471000 (power train). The approximate failure mileage was 200,000.

- Magnolia, DE, USA

problem #177

Jun 102019

Escape

  • 15 miles
My car coolant is leaking, hoses are bad, engine gasket is leaking oil and my center console is faulty. And batteries are draining even brand new ones. I see there is a recall for fire risk coolant leak and my car qualifies but when I put my VIN it dies not show. Please help. Also I got bushing gear shift problem earlier dealer said my manufacture date is different than recall date and charged me for it.

- Arlington, VA, USA

problem #176

Jul 202019

Escape

  • 3 miles
In motion car stopping then starting again in higher gear.move very slow.call dealer drove it over there.left it there.when checkout call said was transmission.car 69002 miles.thought it was under warranty.thought 100.000 miles they said no 5yrs or 100.000miles.car should not want.first second third gear want.had it fit by own mechanic Ford quoted $7000 dollars did not have that about of money.call my mechanic he toe it to his garage fix it for $3300 dollars.wrote a letter sending it to Ford corporate office.what happened on the transmission.was a default on first, second, and gear. Other information can be obtain by holman Ford in turnersville,

- Blackwood, NJ, USA

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