10.0

really awful
Crashes / Fires:
10 / 6
Injuries / Deaths:
12 / 0
Average Mileage:
66,774 miles

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« Read the previous 20 complaints

problem #199

Nov 052019

Escape

  • miles
I don't have heat and I'm loosing coolant. I am filling my coolant every other day.

- Battle Creek, MI, USA

problem #198

Jul 042019

Escape

  • 85,000 miles
My car constantly stalls. It stalled periodically but I thought well maybe it's was because of how hot it was outside. But that it's the case. I can be at a light stopped, driving down the street/expressway and it'll start to lose stutter and stall out with only the battery light and oil lamp light coming on. Sometimes itll start right back up others it has it sit and cool down. Even tho my engine isn't reading hot or anything along those lines. Everything reads fine. I've taken to multiple shops and finally just 5 days ago to a Ford dealer who had my car for almost 3 days and all he could say is it looks like I could possibly have a cracked water pump! they need to do something for us with the 1.6 it seems to be the same exact thing going on with the 2.0. today when my car stalled my oil dipstick was smoking

- Temperance, MI, USA

problem #197

Oct 012018

Escape

  • 55,000 miles
The contact owns a 2013 Ford Escape. After depressing the accelerator pedal while the vehicle was idling, the vehicle stalled and shut off without warning. The contact took the vehicle to walnut creek Ford (1800 N main St, walnut creek, ca 94596, (925) 932-2900) where it was diagnosed, but no failure was located. The contact associated the failure with NHTSA campaign number: 15V813000 (electrical system). The manufacturer was notified of the failure. The vehicle was not repaired. The failure mileage was 55,000.

- Concord, CA, USA

problem #196

Nov 152019

Escape

  • 100,000 miles
While driving down highway 82, a fire started in the engine compartment, there was no notice of a fire within the cab. No smell and no visible smoke. After being flagged down about it, we managed to get out of the car and save just a few things out of the car, before the front half of the vehicle became engulfed in flames.

- Fort Worth, TX, USA

problem #195

Nov 082019

Escape

  • 87,400 miles
The torque converter on my 2013 Ford Escape started to thump when shifted into drive after initial start-ups. The problem began somewhere around 86000+ miles. There would be no subsequent problems when taking the vehicle out of drive (I.e., after backing up or being placed into park) once the vehicle was running a while (heated up). Vehicle now has 87000+ miles and on 11/07/19 I received a message "transmission fault. Service now." I put the car in drive and the message disappeared. On 11/08/19 I started the vehicle and shifted into drive. This time the transmission did not engage and was unable to move the vehicle forward. Later in the evening I tried starting and shifting the Escape into drive. The vehicle shifted into drive with the usual thump and I was able to move the SUV forward. The torque converted appears to be on its way out. I plan to take it to a dealer for diagnosis. I want to report this as I understand that other who own similar vehicles (Ford Escapes) are also experiencing problems with their torque converts and transmissions.

- Bellevernon, PA, USA

problem #194

Oct 082019

Escape

  • 210,000 miles
The contact owns a 2013 Ford Escape. The contact purchased the vehicle a month ago. While driving, the vehicle surged and then went into limp mode. The contact coasted the vehicle to the side of the road and powered off the engine. The vehicle was restarted and was able to drive normally. The contact also stated that the check engine warning indicator illuminated intermittently. The vehicle was taken to gordie boucher Ford of kenosha (8301 75th St, kenosha, wi 53142, (262) 697-0700) where it was diagnosed that the wastegate actuator failed and needed to be replaced. The technician also stated that the boost control solenoid needed to be replaced. The vehicle was not repaired due to the repair fees and remained at the dealer. The manufacturer was made aware of the failure and referred the contact to NHTSA. The failure mileage was approximately 210,000.

- Salem, WI, USA

problem #193

Oct 282019

Escape

  • 119,000 miles
Vehicle stalls in gear and/or idle. Stalls in drive, reverse, sport mode. Vehicle died in driveway on street and in motion. New battery previously installed.

- Mt Juliet, TN, USA

problem #192

Oct 262019

Escape

  • 111,112 miles
Purchased the vehicle with around 74K miles, 3 months later, during winter, the car began to stall regularly while accelerating, basically going into "limp mode" as Ford describes it, claiming the vehicle is overheating....while at normal operating temperature. After turning the car off and on, the issue goes away but check engine remains for 3 days until it clears itself. 3 trips to Ford service center, over $2500 in repairs, and no resolution. Now a field engineer from Ford instructed the dealer how to diagnose with possible resolution, but still no certainty, and request vehicle for 3-4 days of diagnoses and no loaner vehicles, only out of pocket rentals offered @ $30 a day. 1st and last time I drive, rent, lease or purchase a Ford vehicle. Service was done at fair price, friendly service staff, but very inconvenient. Last 3 incidents occured on the highway at 70mph and once of those incidents almost resulted in a collision, but Ford doesn't seem too concerned. Should this happen again, going from 70mph down to 55-45mph within 5 seconds is very dangerous and life threatening. I would not purchase this model vehicle unless life isn't a priority. Being former military, it's sad my life is more in danger here than during my service. Unacceptable, especially if it's a known issue but their own service center can't even repair it or at least offer a loaner during their attempts to do so. Issue is very intermittent and random, no real pattern or trigger. Last incident was yesterday, which would be the 7th time this month.

- Ferndale, MI, USA

problem #191

Oct 242019

Escape

  • miles
Car overheated while driving four times between 2016-2018 (after each instance, it was towed to and serviced at a Ford dealer). Car also experienced three instances of exhaust leaks between 2016-2018 (each instance was identified by a strong smell of gas and serviced at a Ford dealer). In October 2019, the transmission failed while attempting to merge on the highway, requiring a tow to the Ford dealer, who recommended a complete transmission replacement at 105,000 miles.

- Hatfield, PA, USA

problem #190

Oct 012019

Escape

  • 97,000 miles
I just bought this vehicle used in April and I'm already hearing loud noises when I start the car and grinding noises when I accelerate. I took the vehicle to a mechanic who confirmed that the way this vehicle was manufactured, caused a leak that was dripping fluid and causing softening of the gears? he said is would eventually lead to overheating. I am now experiencing unexpected accelerations while driving and difficult breaking.

- Las Vegas, NV, USA

problem #189

Aug 272019

Escape

  • 106,000 miles
I was driving home from work and without no warning signs when I went to go at a green light it just didn't want to go and was making a whining noise. Had to have it towed. Have gotten 3 different technicians from 3 different places and said that the transmission needs replaced. I have been doing a lot of research and have found that Ford has had transmission problems from around 2010-2016. Why has there not been a recall, especially since the repair cost is $4000-$6000.

- Galloway, OH, USA

problem #188

Aug 152019

Escape

  • 84,000 miles
The contact owns a 2013 Ford Escape. The contact stated that the shifter lever cable bushing detached from the vehicle, preventing the vehicle from being placed into park. There were no warning indicators illuminated. The contact associated the failure with NHTSA campaign number: 18V471000 (power train). The contact called groove Ford (10039 E arapahoe rd, centennial, co 80112, 720-523-9154) and was informed that an entirely new shifter lever cable was needed. The contact also spoke with larry H. miller Ford lakewood (11595 6th ave, lakewood, co 80215, 720-643-1545) and was informed to call the manufacturer to dispute the recall. The manufacturer was notified of the matter and referred the contact to NHTSA. The vehicle had not been repaired. The failure mileage was approximately 84,000.

- Aurora, CO, USA

problem #187

Sep 282019

Escape

  • 69,000 miles
The vehicle stutters and dies upon restart; after being heat soaked from a long drive (highway for a hour). Vehicle throws random codes related to PCM does not do so consistently. Appears to be a problem with wires related to PCM

- Pasadena, MD, USA

problem #186

Sep 272019

Escape

  • 122,000 miles
The contact owns a 2013 Ford Escape. When the contact attempted to park the vehicle, the gear shifter failed and remained in neutral. The contact was unable to release the shifter out of neutral. The vehicle was towed to an independent mechanic who diagnosed that the gear shifter cable failed. The shifter cable was replaced. The contact also advised that the battery had to be replaced because the navigation screen remained on due to the gear failure. The vehicle was not taken to a dealer. The manufacturer was contacted. The vehicle was repaired. The approximate failure mileage was 122,000.

- Farmington, MN, USA

problem #185

Sep 202019

Escape

  • 99,355 miles
The contact owns a 2013 Ford Escape. When the vehicle was placed in park, it rolled backwards. The instrument panel displayed that the gear was in reverse. The vehicle was taken to matthews Ford (918-251-3673, located at 1101 w southwest expressway dr, broken arrow, ok 74012) where it was stated that the VIN was not included in a recall. The manufacturer was made aware of the failure and stated that there was no recall. The contact was referred to NHTSA. The vehicle was not diagnosed or repaired. The failure mileage was approximately 99,355.

- Broken Arrow, OK, USA

problem #184

Sep 242019

Escape

  • 68,000 miles
This has been an issue over the past three months. The latest was yesterday (24 September 2019). The issue occurs once the vehicle has been started, the engine/transmission seems to stutter and will shut down. Shutting the engine off, will re-start and it has the same issue. Sometimes, it occurs after I have driven 100 feet (or less) and I have to pull over, shut the car down, or it shuts down, and then restart. This might happen 2-3 times before the vehicle seems to drive okay. This condition seems to be getting worse. Sometimes, I have to turn the ac off prior to restarting the car.

- Greenville, NC, USA

problem #183

Sep 212019

Escape

  • 80,000 miles
The contact owns a 2013 Ford Escape. While driving 40 mph, the vehicle stalled and the check oil and check engine now warning indicators illuminated. The contact mentioned that the accelerator pedal was depressed, but the vehicle would not increase in speed. The vehicle was pulled over to the side of the road and was not able to start. The contact mentioned that the battery was replaced a year ago. The contact also mentioned that oil was found inside the vehicle when inspected. The vehicle was towed to an independent mechanic where the failure could not be determined. The vehicle was not repaired. The vehicle was not taken to a dealer for diagnostic testing or repairs. The manufacturer was not made aware of the failure. The failure mileage was approximately 80,000.

- Highlands Lakes, NJ, USA

problem #182

Sep 012019

Escape

  • 148,729 miles
The bushing on my 2013 Ford Escape has gone out. I am unable to shift my vehicle into park or reverse. It will only go into drive and neutral. I am not able to go anywhere that I may need to reverse. When I start my car and park it the car has to be in neutral and I have to use the emergency brake. Their are other 2013 Ford Escapes with this issue but they are saying my VIN is not one of them. Obviously mine also is having an issue with the same problem. It happened when I was coming down a hill getting ready to pull into a friends driveway and park. It would not leave D and when it did it would only go into D or N.

- Sanford, NC, USA

problem #181

Jul 042019

Escape

  • 102,000 miles
We was on a city street turning at a stoplight and got stuck and vehicle wouldn't move. Had to accelerate to 5,000 rpms to get it to move and it slammed into 2nd gear. Almost caused 2 car accidents with 2 different directions of traffic. There was no warning at all. Bad transmission needs recalled

- Kokomo, IN, USA

problem #180

Aug 082019

Escape

  • 71,000 miles
Issue 1: transmission problems at 70,000 miles. Driving on the highway at 70mph and the transmission died causing me the loose power in the middle of the highway. Too the car to the dealer and they mentioned it's a known problem. Issue 2: lug nut stainless steal caps get hot and molds itself to the lug nut under it. There is not tool remove the caps and they have to be stripped off to get to the lug nuts to remove the tire. The caps cannot be stripped of completely and to get a net set of lug nuts cost $250.

- Randolph, MA, USA

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