Engine shutoff in the middle of a busy road after having vehicle for 3 days.

- Foster, KY, USA

The contact owns a 2014 Ford Escape. The contact stated while driving 60 MPH, the RPM fluctuated before the vehicle lost motive power and stalled. There was no warning light illuminated. The contact was able to pull to the side of the roadway and had the vehicle towed to the dealer. The vehicle was not diagnosed or repaired. The manufacturer was notified of the failure. The approximate failure mileage was 93,000

- Euclid, OH, USA

Owner was driving vehicle approximately 40-45 mph when a yellow light appeared on the dash and message 'powering down' came on. Owner pulled over opened the hood to find smoke and then flames which caused damage to their vehicle. Claim 31V4FM458

- Springfield, MO, USA

I own a 2014 Ford Escape with 60,000 miles on it. Upon turning on the vehicle, the check engine light came on. Several days later, also also upon turning on the vehicle, the dash showed a "low coolant" warning. Ford's mechanics inspected the vehicle and found that coolant was leaking into the Escape's engine. Their determination is that it needs a new engine. Ford had previously installed a coolant level sensor in the vehicle as part of a 2018 recall. The recall states that, "[i]f the vehicle is started and driven with an insufficient level of coolant within the engine cooling system, the engine cylinder head may overheat, crack and leak oil. If the cylinder head cracks and leaks oil, the oil may contact a hot engine or exhaust component, increasing the risk of a fire." The sensor is unhelpful; it notifies you once the coolant is low - after coolant has leaked into your engine and you're already in the unsafe situation described in the recall. There was not any other indication (coolant under the vehicle, for example) of an issue before the check engine light came on. Ford performed an oil change on the vehicle 3,400 miles ago and noted no issues with the cooling system or the engine.

- Encinitas, CA, USA

Head gasket was damaged but little to no signs that it was malfunctioning. Only warning code was spark plugs. Replaced spark plugs but light kept turning on. If the mechanic had not looked deeper at the issue my safety would have been compromised due to lack of notifications when car was being diagnosed

- Siloam Springs, AR, USA

The contact owns a 2014 Ford Escape. The contact stated while starting the vehicle, the low coolant warning light illuminated. The vehicle would also stall with a burning odor was present coming from the antifreeze. The contact added coolant and the warning light was no longer displayed. The failure was persistent. The vehicle was towed to a dealer where it was diagnosed that the heater hose failed. The hose was replaced; however, the failure continued. The vehicle was returned to the dealer due to the coolant not circulating in the engine. The vehicle was not repaired. The contact linked the failure to NHTSA Campaign Number: 12V431000 (Engine and Engine Cooling) and 17V209000 (Engine and Engine Cooling) however, the VIN was not included in the recall. The approximate failure mileage was 115,189. Claim number is [XXX]. INFORMATION Redacted PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).-??

- Southfield, MI, USA

The contact owns a?2014 Ford Escape. The contact stated while driving at an undisclosed speed, the check engine warning light illuminated. The vehicle was taken to an independent mechanic where it was diagnosed that the spark plug in cylinder number four was welded into the head of the engine, causing an engine failure. The independent mechanic informed the contact that the engine needed to be replaced. The vehicle was not repaired. The manufacturer was made aware of the failure and advised the contact to file a complaint with NHTSA. The failure mileage was approximately 88,000.

- Weeki Wachee, FL, USA

Owner scheduled appointment with Lakeview Ford due to no heat in vehicle, stalling when fuel was full, an active indicator for airbags. They completed the repairs for total around $1500. Shop went to test drive and vehicle caught fire.

- Battle Creek, MI, USA

The car loses coolant but know leaks. The dash says coolant low so I add coolant to the reservoir and then it is fine till around a month and does it again so I do the same thing. Started doing it when got cold and use heater all the time. My daughter has a 2014 escape to and it is also doing it.

- Castleton, IL, USA

I have a coolant intrusion issue. This issue is causing a major problem to the engine and long block cylinders. This problem has occurred randomly causing the car to buffer, shut off on its own, and have white smoke come out of the exhaust and run terribly. I have taken this vehicle to multiple Ford Service centers in the last two years for its usual maintenance repairs and nobody has pointed out there has been an issue. My car is now in the shop with an $8,000 repair cost. Ford has decided to NOT fix the recall issue on my vehicle. This problem is a known issue for the 2014 Ford Escapes. I purchased this vehicle at Carmax and have paperwork saying there are 2 recalls associated with this vin. Manufacturer Number: 17S09 NHTSA Recall Number: 17V209 Recall Status: Recall incomplete The cycling head crack may cause an oil leak that may result in a fire in the engine compartment. This is an extremely dangerous issue for myself & others.

- Van Nuys, CA, USA

lost power, didn't seem to get into dive on freeway could't get power on to freeway when at a stop take time to get power up to a good speed Car at AAMCO for inspection needed to re build leaking bad brushing No did not get any warning warning light came on as i went to AAMCO of low coolant only

- Sacramento, CA, USA

The contact owns a 2014 Ford Escape. The contact stated that while driving at an undisclosed speed, the vehicle overheated and shut off. The vehicle was towed to the local dealer where it was diagnosed that there was an air bubble in the coolant. The fluid was drained and refilled. The vehicle was repaired however, the failure recurred. The vehicle was taken to the same local dealer where it was diagnosed that the cooling fan was inoperable. The vehicle was towed to the same dealer to be diagnosed. The contact was informed that there was oil mixing with the coolant. The contact stated the failure was related to NHTSA Campaign Number: 17V209000 (Engine and Engine Cooling). The vehicle was not repaired. The manufacturer was notified of the failure and referred the contact to NHTSA for assistance. The approximate failure mileage was 51,479.

- Kingman, AZ, USA

Coolant level sensor failed after repair for recall number 17S09. Mechanic reports that senior failed in same way as documented in the recall. However Ford refuses to conduct the repair a second time.

- Nampa, ID, USA

Lights come on for engine and gas pump while in motion throws vehicle to right at 55 mph when gas light comes one says empty all the time does at stops too slams into next gear shaking car badly with a bang it does often enough at 1/2 tank only or below but does not read more than 1/8 tank from full when filling up at pump all the time

- Seward, PA, USA

In brief, It is my contention that safety recall# 17S09 service was not performed in its entirely on my vehicle and likely several others by the dealerships. The dealerships only replaced the engine coolant sensors & the motor mounts per their understanding of the recall instructions but did not replace the coolant system hoses as instructed in the Dec 13th correspondence to the dealers. After having several problems with coolant leakages in my vehicle which caused the check engine light to come on it was discovered that I had multiple hoses leaking. I spoke with a service manager at the dealership that performed my recall service in April/2018 about the hoses not being replaced which was my current problem? I was informed this was not what the dealerships were instructed to do by Ford Motors in their recall notices to them. Two different dealerships I visited were oblivious to this recall mandate. In the meantime I have incurred nearly $1500 in repair expenses because the recall that was investigated and mandated by NHTSA in 2017 was not performed in its entirety although Ford Motors assured this would be addressed in the recall. Investigation needed/warranted.

- Richton Park, IL, USA

It is an ongoing issue with the 2014 escape. They had a recall out for the coolant system. A healthy engine does not use coolant. I kept having it checked it had no visible leaks but was losing coolant No visible leaks. I got an engine light I took the car to Ford dealer here in Scarborough Toronto he told me the car coolant has been leaking into engine blocks. The dealer is claiming it has nothing to do with the recall. Ford won't fix it and is saying it's not part of the recall. They are saying I have to replace my whole engine. It is a 2014 Ford escape with 110000Km on it.

- Catonsville , MD, USA

2014 Ford Escape presents with major engine cooling system issues for several years despite regular repair and maintenance to these systems. Heat blows cold unless driving 55 mph or more and coolant needs to be replaced every two weeks during the fall and winter. Engine coolant leaks onto engine block despite regular repair for several years. Serious safety hazard possible due to this.

- Mastic Beach , NY, USA

The car continues to have a leak of coolant even after the dealership claims it has been repaired. There is no visible sign of a coolant leak. The engine continues to run hot on a daily basis. The car does not even give a signal warning until it has already reached high temperatures and then states to shut the engine down immediately. The service center refuses to inspect my car as they state the recall has already been repaired. It appears to be an on going problem with 2014 1.6L Escape engines.

- Marrero, LA, USA

Coolant is leaking into the engine, Ford is aware of this issue and has owners install an engine coolant sensor to avoid a potential fire risk. This was done with this vehicle however it obviously does not fix the underlying problem.

- Crestline, CA, USA

The contact owns a 2014 Ford Escape. The contact stated that while driving at slow speeds, the vehicle overheated. There was an abnormal odor and detection of heat inside the vehicle. A message to pull over and check the engine was displayed. The vehicle was taken to the local dealer where it was diagnosed that there was anti-freeze in the engine and the engine needed to be replaced. The repair parts were not available. The vehicle was not repaired. The manufacturer was notified however, no further assistance was provided. The contact mentioned being extremely concerned about driving the vehicle and a possible fire. The failure mileage was 51,187.

- Holmen, WI, USA