10.0

really awful
Crashes / Fires:
1 / 63
Injuries / Deaths:
2 / 0
Average Mileage:
60,506 miles

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« Read the previous 20 complaints

problem #320

Oct 282019

Escape

  • 120,000 miles
Every time I get gas the car have trouble starting back up. The vehicle accelerate on it's own while driving, and randomly stops. Today 10/28/2019 I was on the eway going West of 465 indianapolis and the car slowed down nstopped before I can even pull over. I sat there for 5 mins car off and it turned back on. I have to shut the car off N start back up. Engine light battery and trans light have all came on amd it shuts off and come back on like nothing ever happened yet auto shops can not find a diagnostic for the problem. This is an ongoing issue and I have only had this car for a month

- Indianapolis, IN, USA

problem #319

Oct 262019

Escape

  • 1 miles
While car is in motion our 2014 Ford Escape stalls. We turn the key off, turn it back in and it will sometimes run for a bit before stalling again and sometimes stall immediately. Currently this has happened on city streets and parking lots. Once while turning. Others going straight. Luckily we have not had this happen on the interstate yet.

- Omaha, NE, USA

problem #318

Oct 112019

Escape

  • 86,000 miles
Vehicle was stationary. Noticed fluid on a hose under the front passenger side while performing an oil change. Also observed the fluid pooling and discoloring underside of engine. Brought vehicle to louisburg Ford. Service team informed me that the turbo had failed and needed to be replaced. Coolant also appears low without explanation. Just bought vehicle used from louisburg with 74,000 miles in February 2019. Now 86,000 miles.

- Overland Park, KS, USA

problem #317

Oct 112019

Escape

  • 28,800 miles
While driving the car exhibits an engine high hear and enters safe mode and rapidly decelerating. This happened once and was diagnosed by the dealer as a bad part from a previous recall 17S09. It occurred again just recently and was supposedly repaired (coolant hose problems) and did it again immediately after leaving the dealer service department. In both cases the vehicle was traveling at 50 mph on a busy road and we were lucky to exit the road to a safe area. The original recall was related to engine fires but this is another safety hazard. It is also possible that the recall action by Ford is inadequate to correct the condition.

- Valencia, CA, USA

problem #316

Oct 102019

Escape

  • 43,375 miles
The contact owns a 2014 Ford Escape. The contact received notification of NHTSA campaign number: 17V209000 (engine and engine cooling). While driving 70 mph, there was an audible notification stating that the vehicle was overheating. The vehicle was coasted to a complete stop on the side of the road. The contact also detected oil leaking from the vehicle. Mac haik Ford of georgetown (7201 N interstate hwy 35, georgetown, tx 78626, (512) 930-3673) was contacted and stated that the next available appointment was in a month. The vehicle was not taken to a dealer or independent mechanic for diagnostic testing or repairs. The manufacturer was not made aware of the failure. The failure mileage was approximately 43,375.

- Georgetown, TX, USA

problem #315

Oct 092019

Escape

  • 68,023 miles
My 2014 Ford Escape with close to 69K miles on it started running rough, felt and sounded like it had to do with timing is the vehicle. Check engine light came on days later and around the same time noticed low coolant alerts. Topped off coolant but also noticed coolant would be returned to reservoir when removing the cap to refill. Car continues to run rough so I take it in to my local mechanic. Code comes back saying it's a coil package. Repairs are made, car runs great and check engine light is off. A day later the light comes back on and so does the low coolant warning. Top off coolant and decide to take it into a dealer. I do my research online and find this is is quite a common problem with these vehicles. Dealer tells me I have a coolant leak in cylinder 3 much like other reports I read. They claim it's a different issue from the coolant recall Ford issued. I have a hard time believing this is the case and am mindblown Ford doesn't have a remedy for this issue.

- Trabuco Canyon, CA, USA

problem #314

Sep 242019

Escape

  • 92,500 miles
I have already filed a complaint regarding the coolant light sensor that kept coming on when there was coolant in the car. Less than one week after paying to have the sensor replaced, my engine light came on for a cylinder 2 misfire. So now I am being told this is a cracked head gasket. I have owned this car for one month and it has less than 100,000 miles. This is the exact problem listed in the Ford recall 17S09 and this vehicle was made at the plant associated with the recall during the timeframe. The expense of this repair needs to be paid for by Ford. It is expensive and now my car is not safe to drive.

- Owasso, OK, USA

problem #313

Sep 252019

Escape

  • 156,000 miles
Transmission would not go into gear car would not go forwards.

- Monroe, GA, USA

problem #312

Jul 222019

Escape

  • 58,000 miles
In line at a fast food drive through, check engine light and temperature gauge came on. Shut vehicle down and then drove to the dealership, had a cylinder 3 misfire and low coolant. After numerous tests I am told that my engine is consuming coolant and that it will need to replaced.I was also told that this is a common and known issue among my vehicle/engine type yet no recall has been issued.

- Whitehall, OH, USA

problem #311

Sep 202019

Escape

  • 114 miles
The car keep giving me a message that is overheating, then the ac start blowing hot air but the car is not hot. Within 3 minutes the messaging away the ac start working like nothing happened. Also the transmission seems not to change at all when this is happening to the car.

- Chicago, IL, USA

problem #310

Sep 182019

Escape

  • 1 miles
I'll be driving, the it will stop and throw up the oil light, battery light and the airbag light. I took it to the Ford dealership on 122nd St in portland, they said they couldn't find anything wrong because it wasn't throwing any codes. Now I'm sitting on the side of the road and the error code says engine fault service now. I've had regular maintenance on the car so not sure why this is happening. Cars/SUVS shouldn't just stop working while you're driving them.

- Portland, OR, USA

problem #309

Sep 032019

Escape

  • 94,000 miles
The contact owns a 2014 Ford Escape. While driving approximately 35 mph, the low coolant warning indicator illuminated continuously. The vehicle was taken to an independent mechanic where it was diagnosed that there was coolant in the vehicle. The contact was able to drive the vehicle; however, the failure persisted. The vehicle displayed an overheating message, which caused the vehicle to stall. The vehicle was unable to restart. The vehicle was towed to an independent mechanic where it was diagnosed that there was air in the coolant line. The vehicle was repaired, but the failure persisted a week later. The vehicle was taken back to an independent mechanic where it was diagnosed that the coolant was low in the vehicle and was burning eternally; however, there was no leak. The contact was informed to take the vehicle to a Ford dealer. The vehicle was not repaired. The vehicle was taken to another independent mechanic who stated that the failure was due to a recall. The vehicle was not repaired. The manufacturer was notified of the failure and informed the contact that the VIN was not included in NHTSA campaign number: 17V209000 (engine and engine cooling). The dealer was not contacted. The approximate failure mileage was 94,000.

- Owasso, OK, USA

problem #308

Sep 092019

Escape

  • 125,000 miles
The vehicle was stationary and had not been driven for more than 3 hours. I pushed the remote start and the car started, but it shut off almost immediately. The shut down was due to overheating. The engine was cool and the coolant was tepid at best. This is not an overheating issue. The car will not run on more than 2 cylinders. This is the second time this has happened since the recall for the coolant sensor. The car had to be towed to the dealer where I was charged to diagnose the issue. This should be no charge since it was recalled for the overheating issue. This overheating has caused my transmission and torque converter to fail as well. The cost of the transmission should be reimbursed by Ford since they have know about the overheating issue for a long time now.

- Troy, OH, USA

problem #307

Sep 052019

Escape

  • 48,620 miles
The contact owns a 2014 Ford Escape. While the contact's wife was driving approximately 35 mph, an abnormal noise was heard from the front end of the vehicle. Also, the check engine warning indicator illuminated continuously while the vehicle was hot. The contact mentioned that the indicator did not illuminate while the vehicle was cool. There were also other multiple unknown indicators that illuminated. The vehicle was taken to an independent mechanic where it was diagnosed that the coolant valve needed to be replaced. The vehicle was not repaired. Sayville Ford (5686 sunrise hwy, sayville, NY 11782, (855) 561-1191) was contacted and stated that there were no recalls for the failure. The manufacturer was made aware of the failure. The approximate failure mileage was 48,620.

- Bayshore, NY, USA

problem #306

Aug 282019

Escape

  • 74,000 miles
Ford 1.6L eco-boost failure. Ford knows about this (not mine, but the ongoing problems). My car has only 74K miles and great maintenance. The vehicle overheated for a moment. 2 weeks later, coolant from exhaust, blown head gasket, warped head. This is a known problem with the Ford 1.6L eco-boost turbo. Ford dumped the engine. Other countries have forced recalls (uk). The NHTSA should do the same. The situation is dramatic and can cause major collisions.

- Houston, TX, USA

problem #305

Jul 222019

Escape

  • 107,012 miles
The car was stationary. Recall issue with the coolant reservoir. Broke twice and covered but third time no warning. Engine now is cracked due to the lack of coolant. I have a coolant intrusion in the motor and it needs to be replaced. Ford won't cover it because the recall warranty has expired per the dealer and their customer service number.

- Mansfield Center, CT, USA

problem #304

Aug 052019

Escape

  • 62,500 miles
On 1/17/18 mileage 47120 I brought the vehicle to our local Ford dealer and they repaired the vehicle under warranty due to recall 17S09. However, on 8/5/2019 mileage 62,500 the vehicle was running rough and the check engine light came on. Long story short, the vehicle was towed to another Ford dealer where they determined the vehicle had a cracked cylinder, the exact same condition that 17S09 was supposed to fix. While I did not suffer a safety incident in this case, my concern is that the vehicle was not repaired correctly under the original recall, and thus there may still be a safety issue that may affect others.

- Alburtis, PA, USA

problem #303

Aug 262019

Escape

  • 67,000 miles
I purchased 2014 Ford Escape SE with branded title from car auction. After receiving car from tow truck, I started car on my drive, few minutes later visible smoke start coming from the engine, and I also noticed overheat from engine. I stop the engine. Next day I started car, and experienced same problem. I contacted two rivers Ford - mt juliet, tn. Ford service department asked me to bring car in their service. They checked car, and communicated Ford motor and Ford legal service whether to full fill recall procedures for branded title car. After 20 days, they called me. Their decision is not to fulfill recall. They said Ford warranties not cover branded title cars. Car is not safe to drive. And my car problem seems primary related to recall issue. Engine obviously experienced overheat before since plastics over the engine was melted.

- Mount Juliet, TN, USA

problem #302

Jul 252019

Escape

  • 87,500 miles
Vehicle needs "new engine" as diagnosed by tapper Ford dealership, paw paw mi. Was told the "block" was bad after "coolant leaked into engine" from head gasket cracked. This vehicle has a recall stating "localized overheating of the engine cylinder head may cause the cylinder head to crack". this vehicle was at stand still in traffic jam on highway7/25/19 warning sounds and message appeared on dashboard of vehicle stating to pull over due to engine overheating. Vehicle was driven 1 more mile to highway exit, pulled into gas station at exit, hood opened to show no coolant present in tank. Vehicle allowed to cool for 30min, placed appropriate amount of orange coolant in tank as instructed to by manual and drove care another hour without issue. Next morning coolant tank checked and noted no coolant present, again placed appropriate amount in tank as manual states, drove vehicle another hour. Coolant level checked for next few days and had no issue. Coolant level check prior to driving vehicle home from northern Michigan, again none present in tank, again added appropriate amount of coolant, drove home approx. 350miles without issue. Next morning (Sunday, August 4th, 2019) started SUV, entire vehicle was shaking, large amount of white thick exhaust present, sweet smelling. Vehicle brought to local mechanic, stated head gasket needed replaced and stated a recall was out for an issue with a sensor that could malfunction and cause this damage. Vehicle was towed to tapper Ford dealership in paw, paw mi for further evaluation. This dealership told us that an entire new engine was needed and would not be covered by Ford. The problems with the engine of this vehicle is due to the recall stated above. How can Ford refuse to fix this problem at a cost to them? was given a phone quote of "$8,000" for the new engine. I do have a video of the white thick exhaust.

- Mattawan, MI, USA

problem #301

Aug 222019

Escape

  • 79,850 miles
Coolant constantly leaking and engine getting very hot, currently putting coolant in daily

- Northbrook, IL, USA

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