Coolant Leaked into engine cylinders causing engine to seize on road. My daughter driving the car. Now being told we need a new Engine. I contacted Ford Customer Service was advised there is a recall for this issue but it is VIN specific and I needed to contact NHTSA to get the VIN added...(VIN# [XXX]). Please advise...this is both a safety and poor customer support issue [XXX]([XXX] or [XXX] INFORMATION Redacted PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).

- Hartland, WI, USA

2014 Ford Escape. Consumer writes in regard to illuminated engine light.

- Laurium, MI, USA

The contact owns a 2014 Ford Escape. The contact stated while driving 45 MPH, the service engine soon warning light was illuminated. The contact took the vehicle to an independent mechanic, where it was diagnosed with needing the engine to be replaced due to piston #3 being fractured. The vehicle was not diagnosed or repaired. A dealer was not contacted. The manufacturer had been informed of the failure. The failure mileage was approximately 42,987. The consumer stated the vehicle was taken to Mike Castrucci Ford-Lincoln, but no repairs were made to the vehicle.

- Verona, KY, USA

while running car suddenly looses power and several engine lights come on, car does not accelerate becoming dangerous on the highway. Needed to pull over and turn the car off, wait a few minutes and turn it back on and then it works fine until the next episode. This is happening all the time and Ford Dealership can not find the problem. Ford Dealership mechanic drove the car and it happened to him while driving, replaced parts for about $1800 and the car is still doing the same thing! I have read blogs from many years ago and there are many Ford models with the same problem. I don't understand why there is no recall for this

- Huntsville, AL, USA

coolant leaked into the cylinder causing a misfire and resulted in me having to replace the entire engine

- Berryville, AR, USA

First, my car had not a drop of antifreeze after driving two hours. Secondly, a week later, I was driving home routinely and began to drive forward when my car-??s RPM-??s went up very high and the car would not move as I was on a busy highway. Strangely, the vehicle had just had the transmission recall repair for the transmission bushing shifting cable a few weeks earlier. So although we he car was in drive it was not shifting. I turned the car off and on. Then the car did the same thing again and a message stating -??transmission service-?? appeared on the dash board. I had to jump out of the car and run to the side of the road for safety as I broke down on a busy highway near my home. It was very scary.

- Delmar, NY, USA

Coolant intrusion into the engine. Coolant was low even after filling chamber causing overheating which is a safety risk. New engine need confirmed by local auto shop. No warning signal other than low coolant. AUL extended car warranty checked the vehicle and would not cover staring the engine had -?? sludge-?? in it.

- Lynchburg, VA, USA

Intrusion of the antifreeze into the cylinders causing misfires.

- Stamford, CT, USA

Car has idling issues and coolant is repeatedly leaking onto the engine, which is causing smoking and could cause a fire. Car stalls often. It was diagnosed by a non certified Ford repair shop in one day and they suggested I take it to a Ford repair shop, because there are issues with the 2014 1.6 engine in the Ford Escapes. I took it to the shop and I was told a hose was leaking and it was not the engine. Car continued to smoke and stall. I took it back and after a week I was told it needed an engine because the coolant is leaking and it is not safe to drive. Ford said because the car has 113,000 miles on it it will cost $7-$8,000 to repair. The car is paid off and is not safe to drive. I was told by the dealer that they only fix 1.5 engines, but everything I am reading says the issue is with the 1.6 engines. I contacted Ford Customer Service and they told me to contact you because there is nothing they will do. The engine light has been coming on and we have been taking it in for repair for about 2 years. It should not have taken this long to diagnose

- Sheffield Village, OH, USA

The contact owns a 2014 Ford Escape. The contact stated that while driving at 25 MPH, the vehicle lost motive power. The vehicle was towed to the dealer where it was diagnosed that the long block, air filter, battery, and engine needed to be replaced. The vehicle was not repaired. The manufacturer was made aware of the failure. The contact related the failure to NHTSA Campaign Number: 17V209000 (Engine and Engine Cooling) however, the VIN was not included in the recall. The failure mileage was approximately 85,000.

- West Haven, UT, USA

Vehicle was taken to local Ford dealer for recalls and coolant issue as noted on service right up as follows; Customer states coolant issue, no visible leak and holding pressure, customer adds about 1 gallon of coolant per month. Per technician; Customer in need of engine. We have researched and we have called two major engine rebuild companies and there are no 2.4 Liter engines to be found. We called a local Ford dealer and spoke to parts department and they stated that they do not have any new 2.4 Liter engines available nor is there any projected build times. I have checked into using a 2.5 Liter and the engines are not interchangeable and basically I have a good car with no engine and cannot be traded or sold.

- Whitwell, TN, USA

The contact owns a 2014 Ford Escape. The contact stated that the vehicle previously had the transmission replaced due to a shift solenoid failure. The contact stated that while driving at an undisclosed speed, the vehicle overheated and a burning odor was detected with smoke coming from the engine compartment. The vehicle was not diagnosed nor repaired by an independent mechanic or dealer. The manufacturer was made aware of the failure and informed the contact that there was no recall associated with the VIN. The failure mileage was approximately 114,000.

- East Point, GA, USA

The contact owns a 2014 Ford Escape. The contact stated while shifting into drive, the vehicle failed to shift into the intended gear. The check engine warning light was illuminated. The contact received notification of NHTSA Campaign Number: 22V413000 (Power Train) however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The approximate failure mileage was 54,000. VIN tool confirms parts not available.

- Quitman, MS, USA

My 2014 Ford Escape failed to moved forward when I put on gas. I took to ford dealership They refused to do repair. I showed them safety recall notice 22s43/nhtsa recall 22v413. They said is not related. They asked for $4800 transmission and $500 for batteries.

- Chelmsford, MA, USA

Car detected low coolant and coolant was added two days in row. On second day the coolant was gone and car warned of high engine temperature, it stopped accelerating and warned to pull over safely while going 75mph on a freeway. Once checked, coolant was completely out and refilled again. Took to a Ford Dealership where had to pay for diagnostic because the Recall for the coolant issue was "Fixed" in 2019. Cause was determined that all the coolant flowed into Cylinder 3 leaving car with only 3 cylinders. Car won't go over 40 mph, and Ford wants thousands to fix an issue that they recalled for. They masked the problem until the car is literally unusable.

- Golden Valley, AZ, USA

The ECO boost engine has a design flaw that makes the coolant not correctly cycle through the machine. Instead, it sits in the hot engine and vaporizes, eroding the engine over time and it can catch fire. There is a current class action lawsuit against FORD, which does not recognize this as a fault. I've had overheating problems where I can't drive my car.

- Omaha , NE, USA

The contact owns a 2014 Ford Escape. The contact stated that the check engine warning light illuminated while refueling the vehicle. The contact stated that while driving, the check engine warning light was flashing off and on. The contact stated that the fuel cap was missing. The local dealer was not contacted. The vehicle was not diagnosed or repaired. The manufacturer was not contacted. The failure mileage was approximately 80,000.

- Barrington, RI, USA

2014 Titanium Escape EcoBoost AWD. NO WARNING LIGHTS RE LOW COOLANT. I have it serviced every three - four months change oil and check fluids. Last service 05/19/2022. 208,000 miles. Car stalled/idle rough in middle of four lane freeway during rush hour. This happened last year in heat wave also. Tonight Landmark Ford in Tigard OR called, said car is totaled, needs to be scrapped or replace engine $18,000 +. Also said torque is twisted and transmission is needed. Asked if this is a known problem. Ashley at Landmark Ford said yes, this particular engine is known to leak coolant into cylinders causing engine failure. I bought the car at Landmark and they assured me they repaired ALL recalls since vehicle was new. However the coolant recall says warning light is installed and THERE WAS NO WARNING LIGHT WITH LOW COOLANT. Can't afford to pay off loan and buy a another car at 63 years old. Currently searching for repair history to see if this recall repaired. Where is the recall notice on this when there is page after page of exactly the same complaint on nhsta site? Last time I had a known issue Ford dealer refused to repair said my only recourse was to report to nhsta. That doesn't seem to be working for anyone else. There are so many complaints re this here just this year WHY ISNT' THIS RECALLED AND FIXED BY FORD!!!!!

- Clackamas, OR, USA

per the coolant recall issued in 2017/2018, I had my car repaired at Ted Britt Ford where I bought my card. I have now had a coolant issue and my car now has been towed to a car repair shop that is stating I will need to buy a new engine due to a crack at cylinder 3 (Which I see repeated over and over for the exact cause on the message boards due to poor recall and that it needs to be recalled again) at a cost of approx $9,000 even though Ford has had these recalls but did not fix the problem as many upon many complaints on the message boards and many phone calls, emails to Ford with no resolutions. I am reaching out to NHTSA in hopes that not only my issue will be resolved whether through a recall. I look forward to a positive, speedy remedy as my car is now sitting in a repair shop parking lot. I have reached out to Ted Britt via email asking for help but once they found out it was due to this recall issue they have stopped responding. The Manager's name is [XXX]. **Update he did respond to me on 9-3-2022 with the 2018 Recall record (which I have uploaded here) and said I need to call Ford directly at 800.392.3673. I will call on Tuesday due to them being closed for the Labor day holiday. INFORMATION Redacted PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).

- Fredericksburg, VA, USA

The contact owns a 2014 Ford Escape. The contact stated that while driving at an undisclosed speed, the vehicle hesitated to accelerate and then lost motive power. The vehicle was able to restart. The vehicle was taken to the dealer where it was diagnosed with a coolant leak in cylinder # 3. The dealer informed the contact that the long block and engine needed to be replaced. The vehicle was not repaired. The manufacturer was made aware of the failure. The failure mileage was approximately 100,000.

- Stow, OH, USA