Engine keeps over heating but no coolant leak warning like keeps coming on saying engine temp to high pull over just got transmission replaced by Ford dealership vehicle was traveling around 60mph when engine temp warning light came on and went limp

- Jonesboro, GA, USA

This is in regards to recall 17V209000 for my 2014 Ford Escape. I had this fixed in 2019, but I was not happy with the dealership's service. First of all, my car had been overheating, and I had to add coolant constantly, which was a symptom of the recall issue. I took it to the dealership to take care of the recall, which they said they did, but they told me the overheating was not caused by the recall problem, but something else, so in addition to fixing the recall problem, they said they fixed another problem associated with the overheating and charged me $250. I don't believe this, and I'm not even sure if they fixed the recall problem, however, they reported that they did, but they never called me back to have it installed. I believe the recall issue caused a cracked cylinder because last month I had to have a new engine (at my expense) installed. This car is only 6 years old and I have kept current with periodic oil changes and check-ups. What are my options with filing a claim, or some kind of report or recourse for this?

- Natchez, MS, USA

2014 Ford Escape. Consumer writes in regards to loss of power while driving. The consumer stated while driving the engine warning light appeared on the dashboard, then the vehicle lost power. The next morning, the vehicle was taken to the dealer. No codes were found. The vehicle was not repaired.

- West Chester, PA, USA

My engine over heats. Coolant leaks. I had it serviced through Ford for this issue, immediately after the check engine light came on. The light for coolant was still popping up. My car flashes 'too hot turn off immediately' daily.

- Citrus Heights, CA, USA

The community I live is landlocked (juneau, Alaska) and the one Ford dealership closed its doors a year and half later; since this time there is still not Ford dealership or authorized Ford garage in the juneau area to correct these six recalled items - Ford tells my I have to take it to dealer myself, however the cost to Transport the 2014 Escape would cost in the thousands in transportation cost. I've called Ford several times over the years, and refused to send to send a technician or offer a local repair shop to fix these recalled items; some of recalled items are pretty serious (possible engine fire, and transmission slipping in or out gear). Please help as I try to get Ford to fix, but they offer nothing more expensive cost to me for defective product. Thank you, [xxx] information redacted pursuant to the Freedom Of Information Act (FOIA), 5 U.S.C. 552(B)(6).

- Juneau, AK, USA

The contact owns a 2014 Ford Escape. The contact stated that while driving at an undisclosed speed, the check engine warning light illuminated with an engine fault message displayed on the instrument panel. On several occasions, the vehicle lunged forward independently. The vehicle was taken to the local dealer rochester Ford located at 8 crain rd, rochester, nh 03867, who diagnosed that the manifold absolute pressure (map) sensor was defective. The map sensor was replaced and the wiring harness was spliced to remedy the failure. The manufacturer was notified of the failure and the contact was informed that the vehicle was not included in NHTSA campaign number: 15V813000 (electrical system). The contact indicated that the vehicle experienced the same failure listed in the recall. The failure mileage was 98,000.

- Rochester, NH, USA

The contact owns a 2014 Ford Escape. The contact stated while driving 65 mph, the vehicle stalled without warning. The vehicle was not drivable. The vehicle was towed to local dealer gwinnett place Ford located at 3230 satellite blvd, duluth, ga 30096, (404) 418-6877, where it was diagnosed with needing transmission to be replaced. The vehicle was repaired however, the failure recurred. Upon investigation, the contact associated the failure with NHTSA campaign number: 17V209000 (engine and engine cooling) however, the VIN was not included. The contact stated she attempted to contact manufacturer but was unable to speak to a representative. The failure mileage was approximately 120,000.

- Decatur, GA, USA

My 2014 Ford Escape is stuck in park car was parked in a parking lot

- Phoenix, AZ, USA

Coolant system problem for many years. Engine overheating warning comes on when car is started. Cylinder head temperature sensor changed twice. Loses coolant over time. This issue has been prevalent in Ford Escapes for years and some vehicles were recalled. This vehicle has the recall described issues but was not listed for recall. Need system fixed.

- Lehi, UT, USA

The contact owns a 2014 Ford Escape. The contact stated that while driving at an undisclosed speed, the check engine warning light illuminated. The vehicle was taken to an independent mechanic who stated that the head gasket blew and the head gasket needed to be replaced. The contact referenced NHTSA campaign number: 17V209000 (engine and engine cooling) however, the VIN was not included. The contact called the glockner South point Ford dealer located at 155 co rd 406, South point, oh 45680, and was informed that the vehicle was not included in the recall. The manufacturer was not made aware fo the failure. The vehicle was not repaired. The failure mileage was approximately 166,000.

- Huntington, WV, USA

Smoke was coming out of the tail pipe. Turbo was replaced. A few months later car would not accelerate past 20mph. Transmission was replaced.

- Campbell, CA, USA

Took Escape to dealer on 08/26/20, all checked out. Someone had marked coolant resevoir on the paper work done at dealer, was written in and then it was crossed off. Fast foward 3 weeks and dash read "turn off engine too hot" took to dealer no other mechanic has touched car and they stated the resevoir had leaked and that the engine mount was corroded. They take no responsibility for not taking action on a broken resevoir that corroded engine mount. This happened on while driving 20 minuets on the freeway.

- Petaluma, CA, USA

I took my car to a Ford dealship to for a recall. The recall was 17S09, a coolant level sensor installation. When I picked my vehicle up and drove it home, the next day my check engine light came on, so I brought it back. They then replaced a leaking coolant line to degas bottle. A few days later I turned on my vehicle to go somewhere and before even leaving my block, my check engine light came on again and instantly started over heating. I was luckily down the street from my home so I managed to get it back to my house, but I was afraid to drive it so I had it towed to the dealership for a third time. They didn't make any notes on that visit so I'm not sure what happened but when I picked it up they stated I needed to pay for services because they noticed a leak in my heater hose and the service was going to cost over $3000! my car was perfectly fine before taking it in for a recall. I wish I would have never brought it in because when I tried to make a complaint about how my car was serviced and what they did to it, I had no luck getting any help or assistance but I know the recall put my car in a worser condition. My vehicle had never over heated before and a few days after getting this recall it over heated as soon as I turned it on.

- Tempe, AZ, USA

While coasting on the freeway at approximately 70mph my Ford Escape stopped accelerating. No warning lights illuminated, simply the accelerator stopped functioning. All fluid were okay and no overheating condition was present. I was able to pull over to the shoulder, shut off the engine and after a few minutes turned the engine back on. I pressed on the accelerator and the car jerked forward. The Ford seemed to go in and out of gear. I ended up towing the vehicle home. I had the transmission serviced (new transmission fluid). Few weeks later, same thing happened again (replaced throttle body) with not check engine light or fault code ever coming on. The second time this occurred, I was almost involved in a collision due to not being able to accelerate. Car drove again on and off. Took it to a transmission shop and was advised the transmission would need to be rebuilt. Transmission was rebuilt and the Ford seems to be driving much better, shifting is still not smooth.

- Atwater, CA, USA

Our 2014 Ford Escape had a recall on 02-15-18 for the coolant sensor system. Repair was done but did not fix the problem. Engine has coolant leak causing smoke in the exhaust system and leak under the hood. We are afraid of fire in the engine compartment and in the car.anytime we start this vehicle or drive it this happens.

- Whittier, NC, USA

My 2014 Ford Escape has overheated sometime in the fall of 2019, due to a leak in the coolant tank, unexpectedly shutting off while driving on a small town road at 40 mi/hr with children in the back seat. I paid Ford $600 to replace the tank. In September of 2020, the engine overheated again, suddenly shutting off while driving 55 mi/hr on a busy road. I had children in the car, when the error occurred again.the temperature gauge showed no sign of overheating in either occurrence. The only message I received from the dash was "power reduced to cool engine" about 3 seconds before the car came to a complete stop. Smoke appeared from under the hood in both instances. The second time around, I attempted to refill the coolant, which leaked out onto the ground. However, this time the leak didn't appear to come from the coolant tank, but rather the engine itself. I researched the issue and it turns out, many of the same year and model cars have been catching on fire and/or producing the same issue. There is a recall for it, but Ford told me that based on my VIN, my car didn't qualify for the recall. They asked me pay $3,000 replace a blown gasket that was caused by the system over heating. Obviously, these expensive parts continue to break due to a faulty engine. Yet, instead of fixing the root cause, Ford milks its customers for hundreds, even thousands of dollars worth of repairs, knowing the car will continue to shut off and cause financial, eventually physical harm to people. My question's are: -how much more money do I have to spend on a faulty engine that will continue to shut off and put my and my family's life in danger" -how can Ford refuse to fix a recall based on VIN numbers, if the issue is life-threatening and exactly the same as the recall issue"

- Cumming, GA, USA

NHTSA campaign id: 17V209000 report date: Mar 26, 2017 vehicles affected: 208584 the dealership did not complete a recall repair on my vehicle. The cylinder head cracked and coolant has entered the motor. Leaks oil, the oil may contact a hot engine or exhaust component, increasing the risk of a fire. My engine light is on, the engine fault icon has illuminated. The dealership wants to charge me $7,000 to repl;ace the engine. This vehicle is only 6 years new.

- Malden, MA, USA

In 2014, I bought a new Ford Escape from rhinebeck Ford in rhinebeck NY. It remained in pristine condition until its untimely 'death' on August 10, 2020. Prior to August 10, it was back at the dealership approximately 15 times to address safety recalls. On August 10 my wife, son and niece broke down in the middle of the road. We brought the car to rhinebeck Ford. After examining the car, we were told that the engine and cylinders have coolant in them, and the transmission is full of metal filings. Both of these issues combined mean that the car is diseased; however rhinebeck Ford is still in the process of creating a comprehensive list of the cause of death. Fortunately these dangerous defects did not result in injury to my family but they certainly do represent a serious safety risk. On August 10, the car had approximately 108,000 miles on it. I was sold a defective and unsafe vehicle and Ford Motor Company is not willing to make this right. I made numerous phone calls to Ford corporate offices and was told that since the warranty was expired and there are no active recalls pertaining to defective transmissions or engines that they would not stand by their product.

- Rhinebeck, NY, USA

Coolant is low and needs to be replaced on instrument panel came on along with check engine light. Then white smoke started coming out of exhaust from the back and car started to stall. Diagnostic reader said that there was a misfire in coil number 2.

- Vine Grove, KY, USA

The contact owned a 2014 Ford Escape. The contact stated that antifreeze had been leaking out of his engine as his service engine light had illuminated on the instrument panel. The contact had taken his vehicle twice to an independent mechanic and was given various reports on the vehicle. The contact then took the vehicle to conway heaton Inc. (810 N 3rd St, bardstown, ky 40004) where he was unable to pay for a diagnosis and stated that he had linked his failure to NHTSA campaign number: 17V209000 (engine and engine cooling) which included VIN. The dealer informed him that the recall had already been performed prior to him owning the vehicle, the vehicle was then returned to the contact and the recall was not performed. While driving the vehicle at 60 mph, he noticed that the temperature gauge had been rising indicating that his vehicle was overheating. As the contact attempted to pull he vehicle over, the engine fault service engine now warning light had appeared on the instrument panel. As the contact exited his vehicle, he opened his hood and saw a flame arise in his engine. The contact immediately called the authorities and after 15 minutes of waiting for the fire department, the entire vehicle became engulfed in flames. Once the fire department arrived, the fire was extinguished. The vehicle was destroyed, no injuries were reported. The vehicle was towed to a local police station were in remained in their possession. The manufacturer had been notified of the failure and they explained to him that they would not be able to rebuild the vehicle, they offered no further assistance. The vehicle was destroyed. The failure mileage was approximately 108,000. VIN tool confirmed parts distribution disconnect.

- Bardstown, KY, USA