10.0

really awful
Crashes / Fires:
1 / 68
Injuries / Deaths:
2 / 0
Average Mileage:
52,697 miles

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« Read the previous 20 complaints

problem #385

Dec 152019

Escape

  • 75,000 miles
My car is sporadically spewing anti-freeze from the overflow tank. I have taken it to 3 local mechanics and 1 Ford dealership and no one has been able to find a reason for this. I have noticed this occurs if I am driving around for a long time with the A/C off. The leaking is coming from my coolant overflow tank's air ventilation. Anti-freeze does not leak out whilst driving the vehicle, but only when I park and shut it off. The mechanics have done several pressure tests which all came back normal. December 2019 my coolant light came on for the first time since owning the car for 2 years and I was needing to put a small amount of anti-freeze in every month. Since July 2020 it has been overflowing and leaking every week it seems. I would average I go through 2-3 cups of anti-freeze every 1-2 weeks. When parking and turning off the car the overflow tank has anti-freeze filled to the top, but not quite coming out of the cap. I am attaching some images of my overflow tank.

- Reading, PA, USA

problem #384

Feb 012020

Escape

  • 100,000 miles
I have a 2014 Ford Escape 1.6L ecoboost.that is not running&Ford will not fix nor admit that there are other vehicle like mine.before the cooling recall came about my vehicle over heated 2X.I called Ford&they told me there would be a charge to find& fix the problem.few months later I was notified of the recall.I took my vehicle into hall Ford in elizabeth city nc.first they said they did not know what needed to be fixed. Then the next day they said the problem had fixed after 24 hours of having the vehicle. A year later they recalled the vehicle again for the same thing&said they did not fix the right thing. Now after 100,000 miles the vehicle shifts out of gear. For said there is no recall (but without actually looking at the vehicle) they know it is the transmission. That it will cost $5,000 for a reman transmission or $7,000 for a new one. Remind you they have not looked over the vehicle and that does not include labor. The vehicle pops out of gear after not even driving it for 5 minutes. It is the 1.6ll 6 speed automatic transmission. I asked if there were other vehicles doing the same thing and they replied no I was the first they heard of. I said well how do you know it is the trans.they replied because we know our vehicles. I asked if it could be from the car overheating 2X before they fixed the cooling issue.they said no because they know there vehicles.I have got 3 different price quotes over the past 6 months. The first quote $2500 reman plus labor then 2500 for just tran to 4-5K for reman trans not including labor.they then asked if I would like to trade in my vehicle for something that was reliable. I answered no because my car was paid for. I said no one can drive it like this. They said thats why you should buy a new car.I started doing research and found that multiple people (hundreds of thousands)have had the same problem with there vehicle as me.

- Jarvisburg, NC, USA

problem #383

Jun 132020

Escape

  • 90,000 miles
Had the coolant reservoir crack twice, vehicle was stopped immediately and then the part was replaced right away. After the second time I asked if this was a common issue with these vehicles I was told it was and that they are constantly reordering these parts. Not even 2 months later I took it is because it had a check engine light and they claimed it was 2 bad sensors, I took it in to get repaired and then they told me my motor was shot.

- Cheektowaga, NY, USA

problem #382

Aug 132020

Escape

  • 109,000 miles
I bought my car in November of 2018, almost immediately my low coolant light was coming on often, I took it to a mechanic and they found no leaks so I just continued to add coolant when it came on about every 2 months. I was driving from Colorado to Oklahoma on May 26th 2020 and my check engine light came on I immediately took it to a certified Ford mechanic and was told I needed a new turbo charger $2800. Driving from Oklahoma to Colorado on June 5th 2020.my car overheated, once again I took it to a Ford certified mechanic and was told it needed a new thermostat and 2 other sensors, $1300. On August 13th my car started making a loud grinding sound as I was driving on the highway I drove 2hrs to the closes Ford dealership and was told I need a new engine to the tune of $8000. This vehicle is worthless and I am so frustrated with this whole situation. Only 109000 miles

- Crested Butte, CO, USA

problem #381

Jul 072020

Escape

  • 91,585 miles
It has been a problem with 2014 Ford Escapes that the transmission fails and engine cylinder defects from the louisville assembly plant in louisville, Kentucky. My car was manufactured at this plant during the dates of the defects in 2013. The defects effected the 2014 Escapes. The recall is on cars from Feb 2013 through Sept 2013. My vechile was manufactured June 2103 which is in the "recall dates". I had to replace the transmission on a car with less than 100,000 miles at the cost of $3,800 because the Ford dealership said that "it's not under warranty or recall". the car now has a P304 code which is cylinder 4 defect that is a know defect of the cylinder head. I contacted Ford and they "may look at it" and if there are enough complaints they "may do a recall" on my VIN number. Ford "may reimburse me for the transmission that I put in" these are know defects from this manufacturing plant with other vins getting repairs. The car was driving rough prior to the transmission being replaced which was the head gear starting to go. I appreciate your time.

- Beverly, MA, USA

problem #380

Jan 302020

Escape

  • 132,475 miles
Side wall of cylinder cracked due to an unchecked recall causing coolant to leak into cylinder. Damaging the engine warranting the whole engine be replaced at a cost of around $7000. The vehicle was also just out of mileage warranty causing the owner to pay the whole bill.

- Monticello, IL, USA

problem #379

Aug 102020

Escape

  • 85,900 miles
Service engine light came on, I turned on car to take to mechanic and the car shook bad and choked itself out. This happened twice. I left sitting for a day, drive to mechanic next day, car started no problems driving. Mechanic diagnosis follows: - found misfire dtc, removed spark plugs and found coolant intrusion in cylinder 3 item description this is the entire process needed to either rebuild or replace the vehicle's engine. This is a process needed when the vehicle's engine is in need of serious repair. Reason without replacing or rebuilding a damaged engine, the car will not be able to function and will be left useles

- Tulsa, OK, USA

problem #378

Aug 082020

Escape

  • 89,800 miles
The contact owns a 2014 Ford Escape. The contact stated that while driving approximately 10 mph, the vehicle began to jerk and vibrate while the speed reduced independently. After turning off and restarting the vehicle, the vehicle operated as designed however, the check engine warning light remained illuminated. The vehicle was taken to the local dealer plantation Ford located at 707 N. state rd 7, plantation, fl 33317, who diagnosed that the throttle body was defective and needed to be replaced. The vehicle was not repaired. The manufacturer was notified of the failure but no assistance was offered. The failure mileage was 89,800.

- Lauderdale Lakes, FL, USA

problem #377

Jun 282020

Escape

  • 72,663 miles
As I was traveling on a city street at 30mph everything seemed fine. I stopped at a red light. While stopped I suddenly heard a knocking sound near the front of the vehicle. When the light turned green I started to go. The vehicle suddenly stalled. Prior, there had been no check engine or warning lights on. The vehicle was up to date on all required maintenance services. It would not restart. Vehicles behind me sounded their horns immediately. I put my 4way emergency flashers on. Called a tow truck. Tow arrived 30 minutes later. My vehicle and me were in a very dangerous situation for 30 minutes, as cars and trucks had to negotiate around us at a very busy city intersection. I was nearly struck by angry motorists who were burdened by my breakdown. I was told by two repair shops that there was a catastophic internal engine failure. The easiest and most cost effective plan would be to replace the engine. I had the engine replaced at a cost of $ 4164. There was 72649 miles on the failed engine.

- Hallstead, PA, USA

problem #376

Feb 122020

Escape

  • 96,000 miles
We had the coolanr recall done hoping it would fix the leaking collant issue but things just got worse I have not been able to drive my car for months dealer says needs new engine

- Mckees Rocks, PA, USA

problem #375

Jan 202020

Escape

  • 150,435 miles
Antifreeze coolant continue to be low, car center replaced a hose on 1/20/20 for $200, then a week later low coolant again the center assume air pockets was the reason with no coolant leaks 2/12/20. I kept replenishing coolant, June 3rd 2020 while driving on highway, the transmission failed, and it was replace 6/10/20 for $4000. Not even one week after picking the car up the low coolant with engine light with error codes P0012 camshaft position timing over-retarded bank 1 and P0303 cylinder 3 misfire detected. Who is going to take on fixing this car? I have been replacing parts and replenishing fluids with no resolution.

- Milwaukee, WI, USA

problem #374

Jul 302020

Escape

  • 14,563 miles
I purchased a 2014 Ford Escape SE 2L ecoboost. The car started to overheat while driving and is losing coolant. The vehicle was pressure tested and there are no leaks. I took the car to a Ford dealership in 2020 with less than 15,000 miles on the engine and was told that the engine needs to be replaced with a rebuilt engine for more than $9,000. An entire engine should not need to be replaced on a vehicle with less than 15,000 miles. This is clearly a faulty/defective engine.

- Denver, CO, USA

problem #373

Jul 242020

Escape

  • miles
While driving I noticed the car felt like it was losing power, almost like running out of gas, then a sensor went off saying 'engine fault service now', then I could really feel the car dragging. I pulled over and could hear the coolant bubbling, so I waited til it cooled down and say there wasn't much there, I noticed a leak under the coolant area. I took the car in to a local mechanic and was told I needed an engine flush, I got the flush but soon after the same issue was reoccurring. Randomly now it will just lose power and sensor will read the same thing, it's scary with your family I'm the car and your losing power. So here I am again being told I need an engine flush again within the same year. I have since replaced the reservoir being that it wasn't holding coolant. When I pour coolant in it seems like the engine is pulling it right out, I'm not sure where it's going because it's not leaking out but it's going somewhere. I called Ford and was told this was not a recall on my VIN, however I have read many complaints on this site with the same issue. I'm hoping to clear this up some I can get my vehicle in safe conditions for my family, and so no one gets hurt.

- Houston, TX, USA

problem #372

Jul 102020

Escape 4-cyl

  • 85,000 miles
2014 Ford Escape with 85,000 miles began to issue coolant low warning despite having just recently being filled recently. It shortly after began to overheat and misfire on the freeway on ramp. I had it towed to an independent mechanic who registered about 500 ppm of exhaust going into the coolant. He diagnosed it as a broken head gasket and that I possible needed an entire engine replacement. He also noted there was no leak in our coolant.

- Menifee, CA, USA

problem #371

Jun 192020

Escape 4-cyl

  • Automatic transmission
  • 83,333 miles
The contact owns a 2014 Ford Escape. The contact stated that while reversing out of her driveway, the instrument panel showed the engine temperature was high and the vehicle started to jerk. The contact pulled over and restarted the vehicle after a few minutes and the warning light disappeared. The vehicle was taken to an independent mechanic to be diagnosed. The contact was informed that the engine temperature sensor provided an incorrect engine temperature reading. The mechanic referred the contact to fairway Ford (2761 E stone dr, kingsport, tn 37660, 423-578-3600). The contact was informed that the vehicle was previously repaired under NHTSA campaign number: 17V209000 (engine and engine cooling). The vehicle was repaired at the contact's expense. The manufacturer was made aware of the failure. The failure mileage was 83,333. The consumer stated there was transmission failure as well.

- Gate City, VA, USA

problem #370

May 012020

Escape 4-cyl

  • 75,000 miles
In 2017 I took my car in to get several recall items fixed and I was told there was a coolant issue but it's okay to drive and just monitor the coolant. Earlier this year the engine light started turning on and I would get a "low coolant" message. Due to covid I did not take the car in immediately. I ended up having to fill the coolant three times in one month eventually leading to white fumes coming out the exhaust. When my car finally stalled in the middle of an intersection due to "low coolant" (which we had refilled 5 days prior) I finally took the car into Ford and they immediately knew what the issue was as I pulled up saying they could "smell it." Said I was not allowed to drive it home and it was most likely needing to result in a new engine. It was a coolant leak that could result in the engine overheating and breaking down, which was too dangerous for me to drive. The service guy said this was about the 20th vehicle he had to deal with this issue on but said they weren't going to cover it. Said there was a recall on this issue but only for 2014 Escapes manufactured at two locations. I asked why those two when this issue seems to be happening with several vehicles and he had no answers. Luckily I had a warranty that covered the new $8000 engine but we were responsible for the deductible and a majority of the rental car. It took 8 weeks for them to replace the engine so the rental was not cheap.

- Seattle, WA, USA

problem #369

May 282020

Escape 4-cyl

  • 54,000 miles
Bought this vehicle in 2019 35000 miles drove to 54000, then the daughter took to Nevada where the low coolant came on then the vehicle to stop and strand her in the middle of nowhere, had it towed to gallagher Ford where they informed me the #3 cylinder had anti freeze in and I needed a new engine Ford would not stand by their motor even though after installing used motor and getting the bill right on the statement from Ford this is a known problem where it states these engines have problems leaking anti freeze into the engine per the photo of statement.

- Seymour, WI, USA

problem #368

May 172020

Escape

  • 60,900 miles
The contact owns a 2014 Ford Escape. The contact stated that while driving at various speeds, the low coolant level message displayed on the instrument panel. The vehicle was taken to several independent mechanic S however, the mechanic was unable to provide a cause for the failure. The vehicle was taken to jordan Ford (609 E. jefferson blvd, mishawaka, in 46545) and the contact was informed that engine needed to be repaired due to a failure of cylinder #3. the vehicle was not repaired. The manufacturer was notified of the failure. The failure mileage was 60,900.

- South Bend, IN, USA

problem #367

Jun 112020

Escape 4-cyl

  • 112,000 miles
Engine coolant leaked into the 4th engine cylinder causing the spark plug to seize and break inside the cylinder. Leak also ruined the engine and now engine needs to be replaced.

- Pennsville, NJ, USA

problem #366

May 012020

Escape 4-cyl

  • 90,000 miles
Due to faulty cracking coolant reserviors that I have replaced twice now, part of the motor has cracked and not only leaks oil, but leaks coolant into my engine, where the engine burns the coolant. So now my motor is junk. I have had no recalls on this vehicle but multiple issues that fall under recalls for other vehicles. Reassessments need to be made.

- Cheektowaga, NY, USA

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