10.0

really awful
Crashes / Fires:
1 / 63
Injuries / Deaths:
2 / 0
Average Mileage:
60,506 miles

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« Read the previous 20 complaints

problem #220

Jan 022019

Escape

  • 98,000 miles
My car kept shutting off on me and I took it to my dealer and they said the coolant was leaking into my cylinder head and I needed a new engine. I see on here that there are multiple recalls for this model dealing with the coolant leaking. However, the dealer called Ford and was told it was not covered. My car is only 4 years old and I need a complete new engine for $9,000 dollars. I'm not sure who to complain to or how to get this handled but I don't have $9K laying around. I work two jobs as it is and I can't afford it.

- Canal Winchester, OH, USA

problem #219

Dec 122018

Escape

  • 67,000 miles
My Ford Escape is overheating. While driving the display panel read: Speed reduced to lower engine temperature. After researching I realized that this problem was part of an earlier recall. I contacted Ford and was told that my VIN was not included in that recall.

- Dallas, TX, USA

problem #218

Dec 072018

Escape

  • 68,000 miles
Formula Ford preformed several recalls on my 2014 Ford Escape on October 31 2018. One recall in particular was on the coolant system in my car, it took them a couple days to preform needed recalls. A week or two after my car having the recalls done to it a coolant low service soon warning light came on my dash. I called formula Ford service and was told to try an put coolant in it and see if that remedied the problem. I did and the light went out but in another week or so the light came back on I called formula Ford service again to have my car looked at and they were not able to schedule me until 12/13/18 on 12/7/18 my car became inoperable. I had it towed into formula Ford under my road side assistance through my insurance, after their inspection of the car I was told on Monday 12/10 that it had a blown head gasket due to over heating but it had nothing to do with the recall they preformed on my coolant system, even though my car ran fine prior to bringing it to this shop.

- Graniteville, VT, USA

problem #217

Dec 072018

Escape

  • 60,000 miles
The vehicle stalled while driving down a rural highway. A sudden jerk was felt and then 'engine failure' appeared on the display. The car began to smoke and within seconds the engine compartment was fully engulfed. It was later learned that this vehicle had a recall related to a defect that has caused several similar cases. This recall notice was never received by us, therefore went unfixed. This vehicle has been worked on by a certified Ford dealership since the recall and the recall went unnoticed there as well.

- Quincy, IL, USA

problem #216

Nov 092018

Escape

  • 145,000 miles
I have a blown head gasket which resulted from a leak from the radiator into the manifold. There was no low fluid light that warned of the leak which would have prevented this defective flaw.this problem exactly fits the recall 17V209000 (see attached) for exactly the make, model, year, engine, etc. Of my vehicle, but for some reason my vehicle was not included. I brought the vehicle to 2 mechanics and they believe 100% that it should include my vehicle and are not sure why its included. Please review and please try to add my vehicle to the recall list

- Omaha, NE, USA

problem #215

Nov 052018

Escape

  • 71,000 miles
Keep loosing coolant and resulted to damaging cylinder head and Ford does not want to fix the problem despite the recall. They say recall they made is to prevent the preventive.

- Tulare, CA, USA

problem #214

Dec 032018

Escape

  • 60,050 miles
Vehicle stalls in the middle of the drive and engine oil symbol and battery signs pop up on the dashboard. Turn off the car and on again to resolve the issue. This is a safety issue with oncoming traffic. This starts occurring on my cars once the car has 60,000 miles. Cannot reproduce this issue. Battery and alternator are verified and they are good condition.

- Canton, MI, USA

problem #213

Dec 042018

Escape

  • 48,064 miles
The contact owns a 2014 Ford Escape. While the vehicle was at a complete stop, the engine temperature and engine cooling warning indicators illuminated. The vehicle was taken to gwinnett place Ford (3230 satellite blvd, duluth, ga 30096, 404-418-6877), but was not diagnosed or repaired. The manufacturer was not notified of the failure. The failure mileage was approximately 48,064.

- Norcross, GA, USA

problem #212

Dec 032018

Escape

  • 84,500 miles
Coolant leak. No sensor warning light. No recall notice. Message stated car was overheating while idling in a drive-thru. Added coolant. Several months later, same situation, different drive-thru. Coolant added.

- Jasper, AL, USA

problem #211

Nov 202018

Escape

  • 850,000 miles
Engine stalled during highway cruise(70 mph), lost all throttle response. Lighting, brake, steering worked fine. Coolant leakage was observed under the hood after parking. After the vehicle was towed to a Ford dealer, service people reported engine wirings were burned out due to fire.

- Troy, MI, USA

problem #210

Nov 282018

Escape

  • miles
The contact owns a 2014 Ford Escape. The contact received notification of NHTSA campaign number: 17V209000 (engine and engine cooling). The dealer (galligher Ford, 650 30th St, elko, nv 8980, 775-738-3147) was contacted and confirmed that the parts were not available for the recall remedy. The manufacturer was not notified. The contact had not experienced a failure. Parts distribution disconnect.

- Elko, NV, USA

problem #209

Sep 012018

Escape

  • 78,000 miles
Transmission does not shift properly. Engine is making rattling noise when running.

- Bainbridge, OH, USA

problem #208

Nov 232018

Escape

  • 58,000 miles
I have had 3 related issues so far with the engine coolant in my car - resulting now with a leak that is allowing coolant fluid onto other parts of the engine. My vehicle was running with no issues when one day it started but immediately beeped warning that the engine temp. Was too hot & to safely stop the car immediately. The engine temp. Gauge was in the max position, but it was a mild day & there is no way the engine would naturally have started that hot. In addition, the car wouldn't go. I could shift into drive & it would roll forward but there was no going other than rolling. I tried letting it sit & re-starting, but the same error came up, the engine shuttered/vibrated a little, & stayed in that safety mode. I had a repair shop tow it & they thought it was a bad sensor sending incorrect signals that the engine was overheating so they ordered the part & replaced it. Soon after, the low coolant warning lit up, but the shop had just checked the coolant when they replaced the sensor. A few month's later now on a 22 degree morning after my car was parked all night I remote started and let it idle for a few min then got in & hit full-start, it gave me the same error message (engine was overheated) & wouldn't drive. I had to tow it to Ford dealership after I googled the problem & noticed that not only there are similar complaints but also the 2013 Ford Escape 1.6L gtdi from tn plant was recalled for coolant leaks causing fires! I have same just 1 year newer plus other articles actually said the 2014 model was included with the recall. But, dealer told me there was no recall for mine so I have to pay to fix the problem... they're now saying engine coolant liquid was found outside the chamber on the sensors & they want to charge me $560 + $119 diagnostic fee. This is a defect that I shouldn't have to pay for (again), & is also a safety hazard. Please help investigate!

- Forest Hill, MD, USA

problem #207

Nov 222018

Escape

  • 105,450 miles
While having to replace the coolant at least twice a week and after having 2 recall repairs completed on the coolant system, then after 10000 miles after the recall repairs were completed, ie replace overflow bottle, sensors, etc. The car still is losing coolant and now the "engine has reached high temp please stop car safely". warning is showing on panel and the car will go into drive but will not move. The car had not been driven when this "warning" occurred in my driveway, there was no way engine could have overheated as it had not been driven. This would appear to be a defect in the recall repairs that were done or that there is another problem.. I have the car currently at the dealership and am told that it could take up to 3 weeks for repairs.

- Taylor, MI, USA

problem #206

Oct 202018

Escape

  • 80,000 miles
Failure at 80,000 miles, however the engine was replaced with a new engine at 76,000 due to problems from the coolant recall; this time the vehicle would stall when coming to a stop or while driving. Computer screen would show "system shutting down"; vehicle would go into "limp" mode, reduce speed and car would shut off without notice. Vehicle was towed in after issue occuring 4X in a 2 mile drive. Vehicle was towed in. Advised by the dealership that they could not duplicate the problem. After 30 days they returned the car with 75 miles test driven and showed that the tech reset the computer module prior to duplicating the issue. The service manager had me "reset" the vehicle by driving it. While driving 55mph the issue reoccurred at 100 miles after the system reset. The vehicle would not restart and was towed into the dealership. After a week they were able to duplicate "some" but not all of the issues. After speaking with the general manager of the dealership they decided to purchase the vehicle back by paying off the existing loan in exchange for purchasing a 2018 Ford Escape.

- Fletcher, NC, USA

problem #205

Nov 212018

Escape

  • 150,000 miles
The contact owns a 2014 Ford Escape. While driving 65 mph, the vehicle stalled without warning. The contact was able to restart the vehicle after several attempts. The vehicle was taken to rush truck center orlando (located at 2350 diversified way, orlando, fl 32804, (407) 581-8000) where it was diagnosed that the purge valve needed to be replaced. The vehicle was not repaired. The manufacturer was notified. The approximate failure mileage was 150,000.

- Vernon, CT, USA

problem #204

Nov 152018

Escape

  • 89,000 miles
This is now the 4th time my car has stalled on the road without warning. They've all revolved around some type of electrical failure that either caused the vehicle not to start, overheat or lose power all together and come to a complete stop. Three times this happened while on the highway and once on surface streets. In this most recent one. Some of the repairs were covered under a recall but there's something about this model that is just wrong. I had a Ford Explorer for over 10 years and 200,000 miles and it never broke down on me the way this one has. I do not feel safe with this car.

- Diamond Bar,, CA, USA

problem #203

Nov 092018

Escape

  • 61,500 miles
High engine temp, pull over safely message flashes on display and engine light comes on. Car started running rough. Fortunately was just pulling out of my driveway and didn't get over 5 mph. I backed up into garage, turned off car. Started it again and when I got to same spot (approximately 1/8 mile) the same warnings popped up. Towed to dealer upon their advise. Now they are telling me, after having the car for 6 days, that it's either the head gasket or block cracked due to coolant being low. They tested coolant and confirmed it is leaking internally. Note - I did have the recall related to the issue performed in February 2018. Now, with only 1 month left on original warranty but at 61,500 miles (so over by a smidge), Ford will not repair car. If the recall was performed but the car exhibited the problem anyways, no matter how far it was driven since then, that tells me that the recall solution did not work.

- Hempstead, TX, USA

problem #202

Oct 282018

Escape

  • 110,310 miles
On 10/28/2018 around 10:30am I was driving to church with my family. While stopping at an intersection of North route 88 and 837 in monongahela, pa, I noticed that there was smoke coming out of the heating vents. Then as I tried to accelerate, the car shut down. So, I was able to push the car to a nearby parking lot to investigate the problem. After I evacuated my family from the car, I opened the hood and the smoke progressed to a fire, which I called 911 and the fire department arrived and extinguished it. Then a tow truck was called and towed my vehicle to lenzi service station in monongahela, pa. After reporting this to the insurance company, the insurance investigator determined that it was an exhaust fire occurred due to an unseen oil leak. I reported the incident to Ford on 10/29/2018, but have yet to hear from them. The insurance company, which is usaa, has agreed to buy out the rest of my payment and told me that I can go and buy a new car.

- Charleroi, PA, USA

problem #201

Nov 092018

Escape

  • 67,000 miles
The contact owns a 2014 Ford Escape. The contact stated that the instrument panel indicators illuminated and smoke appeared under the hood. The vehicle was pulled over and the contact discovered that coolant was leaking. The contact let the vehicle cool off and added more coolant. The vehicle was towed to coconut point Ford (22400 S tamiami trail, estero, fl 33928, (888) 859-1976) where it was diagnosed that coolant leaked out from a defective unknown part that was not covered under the extended warranty. The manufacturer stated that there was no recall on the vehicle and would open a case to see if they could provide assistance towards the repair costs since the warranty had just expired. The failure mileage was 67,000.

- Naples, FL, USA

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