Engine and engine cooling: The vehicle started and driven with an insufficient level of coolant within the engine cooling system, the engine overheats and will not drive. I filled the coolant 50/50 reservoir at least 2X a week, I just bought my car from a dealership on 04/15/2020.

- Lynchburg, VA, USA

Transmission is failing. I'm literally waiting for it to drop dead. When driving, the vehicle has multiple hard shifts into different gears. This occurs no matter what gear it goes too. The power acts like it wants to give up and rocks the car back and forth while accelerating and shifting gears. Sometimes the shift doesn't even occur. Move the prndl lever too fast from any setting, the car makes a loud jerking noise. Also when parking on any hill with the E-brake on, the car makes a very loud noise sounding like the brakes are going to giveaway and the car moves. Its barely noticeable, but I sat in the car to test it, and while sitting in the car you could totally tell it moved. It does this 3 times minimum when parked.

- San Diego, CA, USA

For the past 6 months (approximately) my car has been experiencing antifreeze leaks. My vehicle has roughly 71,850 miles and it is a 2014 Ford Escape. About once a month my info lights comes on signaling my engine coolant is low. I have taken it to a couple locations and no one can find a leak. In February the mechanic suggested I replace the cap in case it is evaporating. I replaced the cap end of April and once again in may the light can back on. I fill the coolant to the max line, but after a month it is at the min line or sometimes lower. I saw there are no recalls on my vehicle, but this seems to be a serious issue as my car can fail while I am driving around with my infant child in the car. No mechanic can seem to help me.

- Reading, PA, USA

The contact owns a 2014 Ford Escape. The contact stated that while accelerating from a stop, the vehicle hesitated and sputtered before driving as designed. During the failure, the message engine fault displayed on the instrument panel. The cause of the failure was not determined. The local dealer phil long Ford located at 7887 w tufts ave, littleton, co 80123 and manufacturer were notified of the failure but no assistance was offered. The failure mileage was 65,000.

- Littleton, CO, USA

Purchased 3/28/20, mileage 78,277; 4/8/20 vehicle stalled pulling out of driveway after warning light indicated "coolant low, " "stop safely" - vehicle stopped itself and would not restart; 4/9/20 left vehicle at Ford dealer service dept.; 4/13/20 diagnosed with blown head gasket due to coolant leakage, engine replacement required; 4/23/20 informed that engine was on back order; 5/18/20 5 pm, (over 1 month later) repairs completed, picked up from dealership; drove approx 3 mi., stopped for 10 hrs; 5/19/20 3:30 am, drove approx 10 miles, stopped for 1/2 hr; drove off from 2nd stop, vehicle stalled within 3 miles after warning light indicated "coolant low, " "stop safely, " and temp gauge maxed out on hot, vehicle died and would not restart, leaving me stranded on the side of a rural highway at 4 in the morning. Opened hood just in time to see remaining coolant draining from reservoir. Although I have a new, unopened jug of coolant, location of the reservoir requires a funnel to add coolant !!! - (car does not come equipped with funnel and owner's manual fails to mention this!) caught a ride with sheriff's unit that just happened to be passing by. 5/19/20 vehicle being towed back to service dept.; current mileage 79,079.

- Holden, LA, USA

The contact owns a 2014 Ford Escape. The contact stated that while her son was driving at 40 mph, several unknown warning lights illuminated. The contact was informed via an app on his cellphone to pull over and stop the vehicle. The vehicle was taken to an independent mechanic who diagnosed that the vehicle overheated and caused the engine to crack. The technician also stated that the transmission need to be repaired. The vehicle was taken to gene messer Ford (6000 West 19th, lubbock, tx 79407, (806) 788-2222) where the technician confirmed that the engine block was cracked and needed to be replaced. The manufacturer was made aware of the failure. The vehicle was not repaired however, the same dealer repurchased the vehicle. The failure mileage was approximately 80,000.

- Tupper Lake, NY, USA

My 2014 Ford is leaking engine coolant into my engine as well as oil. Which is causing my car to decrease in acceleration and has caused my car to stall on city street. I took my car to a Ford dealership and they made it worst by not recognizing that this was a problem concerning a recall on Ford and refuses to fix my car.

- Denver, CO, USA

1st issue is the car stalls randomly and warning states, 'service engine soon, ' with no codes thrown. It has happened while moving and at a stop light. It will start back up after sitting for 5 minutes. Happens every couple months. The other issue is the transmission shutters between first and second gear and also between 2nd and 3rd gear. Dealership cannot find any issues for either issue.

- Port Richey, FL, USA

My 2014 Ford Escape had a recall performed recently 17S09 coolant level sensor system, before this recall was performed on my vehicle, my vehicle was perfectly fine, I've only had issues with the rear door latch, that was broken ( also a recall) and for this reason is why my vehicle was taken to the Ford service department. It was then, when the service tech recommended to have the coolant level sensor system replaced per the recall. Since then, my vehicle has not been the same, the vehicle has been back to the service department with the same ongoing complaint, the engine light recently came up alerting that my vehicle was overheating, thou the vehicle was sitting in my work parking lot for 10 hrs. The vehicle was taken back to the service department, and after 2 days, I was informed that the tech found coolant in my engine, therefore, my vehicle would need a new engine. My vehicle was perfectly fine before the service department began performing the recall upgrades. This is the fault of the service department for lacking knowledge on how to properly install the recall components, failed to mitigate future damage to my engine. In my research, I found that Ford is aware of this issue and has failed to properly compensate the consumer or protect the consumer from this loss.

- Winter Haven, FL, USA

My 2014 Ford Escape overheated as a result of a crack in the coolant degas bottle. There was no indication of low coolant level prior to the incident. Ford replaced the degas bottle to correct the problem and I paid the warranty deductible. Upon investigation, I discovered recall 17S09 which is pertinent to a low coolant warning system issue. According to the document, my 2014 Ford Escape, built in louisville in may of 2014 is one of the affected vehicles. (please see attachment) I have two concerns. First and foremost, my vehicle has experienced overheating with almost no warning of a low coolant condition. I believe there should have been warning of a low coolant situation prior to the event, indicating the corrections to the system per 17S09 may be necessary to prevent damage to my vehicle's engine. Second, I paid for a repair under my extended warranty that should have been included within the scope of 17S09. The Ford dealership told me they cannot complete this recall unless notified by Ford Motor Company. Can you please investigate this concern? my extended warranty will expire in June.

- Calimesa, CA, USA

Cac tubing, band clamp around turbo burned with indications of oil leaks at exhaust. Need turbo replacement.

- Albuquerque, NM, USA

Coolant light comes on than car shuts down. Not able to go or steer

- Virginia Beach, VA, USA

The contact owns a 2014 Ford Escape. The contact stated that while driving at 60 mph, the coolant gauge indicated that vehicle was running hot. A warning light also illuminated on the dashboard informing the contact to pull over. The contact pulled over and had the vehicle towed to sill-terhar motors service located at (150 alter St, broomfield, co 80020) where the vehicle was diagnosed with a defective coolant block. The vehicle was not repaired. The manufacturer was notified of the failure but offered no assistance. The failure mileage was 144,000.

- Firestone, CO, USA

Vehicle caught fire somewhere in the engine due to a recall issue (overheating of the engine cylinder head, etc.). Ford metro motors at #405 estate annas retreat, St. Thomas, vi 00802 did not and won't fix the vehicle without payment from me as the vehicle owner. The vehicle has been at that establishment since June 2019. I've been sent multiple estimates and service reports that are not factual and the establishment does not want to take responsibility for this vehicle fire.

- St. Thomas, VI, USA

The contact owns a 2014 Ford Escape. The contact stated that while driving at 70 mph, the low coolant level warning light and the check engine warning light illuminated and the vehicle lost motive power. The contact was able to restart the vehicle however, the failure persisted. Chris auffenberg Lincoln located at 5840 mo-100, Washington, mo 63090, was contacted and made aware of the failure. The vehicle was towed to an independent mechanic to be diagnosed. The contact was informed that the transmission needed to be replaced. The vehicle was then towed to a different independent mechanic and repaired. The contact stated that the failure recurred after the vehicle was repaired. The contact was then informed that the transmission control module software needed to be updated. The contact stated that after the software update was performed, the coolant warning light illuminated. The contact also became aware of a coolant leak. The vehicle was taken back to the same dealer where the mechanic replaced the transmission cooler assembly however, the failure persisted. The manufacturer was contacted and informed of the failure. The failure mileage was 93,000.

- Marthasville, MO, USA

While driving, my vehicle suddenly shows a low coolant than engine overheat message. It immediately begins to shut down, speed rapidly decreases and power steering is lost. I must stop the car, place it in park, shut it off, wait a few minutes than restart it. Service engine light remains on. The vehicle was traveling between 55 and 65 mph on the major freeway where the posted speed limit is up to 70 mph, 3 lanes of traffic. Since the loss of power is immediate and I have no control over it, I have very little time to get out of the way of other vehicles before I am in crawl mode. The vehicle was just into the dealership for repairs and I was told it was fixed. Coolant is not low, engine had not overheated and there is no warning that there is an issue until 30 seconds before it starts shutting down. Has happened twice now and it was supposedly fixed after the first time. My vehicle has no open recalls and it has been into the dealership twice in the past 2 weeks with regards to the overheat issue.

- Minnetonka, MN, USA

The contact owns a 2014 Ford Escape. The contact stated while she was driving at approximately 35 mph, she heard an abnormal noise coming from the engine. The contact stated she managed to safely pull over the vehicle and when she lifted the hood she saw white smoke coming from the coolant. The vehicle was towed to a local mechanic. The mechanic stated the vehicle did not have any coolant and that caused the engine to over heat. However a few days later, the vehicle was towed to a local dealer (sutton Ford 21315 central ave, matteson, il 60443) for a diagnosis. The diagnosis was determined that the engine was "locked up and the recall was not associated with the failure. The contact also stated that the dealer informed her if a full diagnostic exam was performed she would be responsible. The vehicle previously had a replaced engine 13 months prior. The manufacturer confirmed the information the dealer stated but offered no assistance. The approximate failure mileage was 155,000.

- Park Forest, IL, USA

Don't running

- Nantucket, MA, USA

Car stalls after starting and driving a short distance. Will restart and perform ok. Usually happens after car has been driven then parked for a short amount of time (like running into a store) then stalls after driven short distance.

- Fort Collins, CO, USA

Driving down road. Car said engine failure pulled over poped the hood and engine caught on fire and car burned total loss

- Dolgville, NY, USA