The contact owns a 2014 Ford Escape. The contact stated that while driving at 70 mph, the low coolant level warning light and the check engine warning light illuminated and the vehicle lost motive power. The contact was able to restart the vehicle however, the failure persisted. Chris auffenberg Lincoln located at 5840 mo-100, Washington, mo 63090, was contacted and made aware of the failure. The vehicle was towed to an independent mechanic to be diagnosed. The contact was informed that the transmission needed to be replaced. The vehicle was then towed to a different independent mechanic and repaired. The contact stated that the failure recurred after the vehicle was repaired. The contact was then informed that the transmission control module software needed to be updated. The contact stated that after the software update was performed, the coolant warning light illuminated. The contact also became aware of a coolant leak. The vehicle was taken back to the same dealer where the mechanic replaced the transmission cooler assembly however, the failure persisted. The manufacturer was contacted and informed of the failure. The failure mileage was 93,000.

- Marthasville, MO, USA

While driving, my vehicle suddenly shows a low coolant than engine overheat message. It immediately begins to shut down, speed rapidly decreases and power steering is lost. I must stop the car, place it in park, shut it off, wait a few minutes than restart it. Service engine light remains on. The vehicle was traveling between 55 and 65 mph on the major freeway where the posted speed limit is up to 70 mph, 3 lanes of traffic. Since the loss of power is immediate and I have no control over it, I have very little time to get out of the way of other vehicles before I am in crawl mode. The vehicle was just into the dealership for repairs and I was told it was fixed. Coolant is not low, engine had not overheated and there is no warning that there is an issue until 30 seconds before it starts shutting down. Has happened twice now and it was supposedly fixed after the first time. My vehicle has no open recalls and it has been into the dealership twice in the past 2 weeks with regards to the overheat issue.

- Minnetonka, MN, USA

The contact owns a 2014 Ford Escape. The contact stated while she was driving at approximately 35 mph, she heard an abnormal noise coming from the engine. The contact stated she managed to safely pull over the vehicle and when she lifted the hood she saw white smoke coming from the coolant. The vehicle was towed to a local mechanic. The mechanic stated the vehicle did not have any coolant and that caused the engine to over heat. However a few days later, the vehicle was towed to a local dealer (sutton Ford 21315 central ave, matteson, il 60443) for a diagnosis. The diagnosis was determined that the engine was "locked up and the recall was not associated with the failure. The contact also stated that the dealer informed her if a full diagnostic exam was performed she would be responsible. The vehicle previously had a replaced engine 13 months prior. The manufacturer confirmed the information the dealer stated but offered no assistance. The approximate failure mileage was 155,000.

- Park Forest, IL, USA

Don't running

- Nantucket, MA, USA

Car stalls after starting and driving a short distance. Will restart and perform ok. Usually happens after car has been driven then parked for a short amount of time (like running into a store) then stalls after driven short distance.

- Fort Collins, CO, USA

Driving down road. Car said engine failure pulled over poped the hood and engine caught on fire and car burned total loss

- Dolgville, NY, USA

A lack of coolant circulation caused the engine to overheat, resulting in a cracked cylinder head. Vehicle was in motion in a city. Vehicle is in the shop and I just bought it 1 year ago. I still owe and do not have the money to repair. I have 2 small children and our life is in turmoil because of this.

- Wellington, OH, USA

The contact owns a 2014 Ford Escape. The contact stated the vehicle the contact stated that while driving at 40 mph in 2017, the vehicle lost leaked coolant and lost power. The check engine light illuminated. The vehicle was pulled over and the contact noticed fire from the engine. The contact went to look for fire extinguisher and when he came back, the fire extinguished by itself. The vehicle was towed the trophy Ford dealer, located at 288 harold G clarke pkwy, forsyth, ga 31029 where it was diagnosed that the vehicle was out of coolant. The manufacturer was made aware of the failure and sent investigators to evaluate the vehicle. The engine was replaced. The contact later received notification of NHTSA campaign number: 17V209000 (engine and engine cooling) the vehicle was taken to the five star Ford Lincoln of warner robins dealer, located at 900 russell pwky, warner robins, ga 31088 where the recall was repaired. The contact stated that when the vehicle was started, the vehicle shook and was taken back the dealer who performed the recall. The technician diagnosed 'a catastrophic engine failure' and topped the coolant. The vehicle was not repaired. The manufacturer was made aware of the issue and the contact was not called back. The failure mileage was approximately 58,000.

- Warner Robins, GA, USA

The auto continues to stall in low idle

- East Meadow, NY, USA

Engine coolant keeps evaporating/leaking out

- Brooklyn, NY, USA

Vehicle engine started to reach high temperature levels while driving and a notification to stop the vehicle due to high temperatures. Can only drive for 10-15 mins before this happens. A professional mechanic performed a diagnostic test and a recall came back for 2014 Ford Escape - coolant level sensor system installation.in the affected vehicles, a lack of coolant circulation could cause an engine to overheat, resulting in a crack in the cylinder head. A cracked cylinder head can result in a pressurized oil leak. Oil that comes into contact with a hot engine surface increases the risk of a fire in the engine compartment.

- Charlotte, NC, USA

The vehicle was being driven and had only been started and moving for less than 5 minutes. Noticed that windshield wipers would not shut off or change speeds, then noticed a slight odor in car that increasingly strengthened. Phoned my husband while at a stop light, odor of something burning became much stronger, then noticed smoke coming between the the drivers side hood seam and between the hood and the windshield, this was immediately followed by noticable flame. I put the vehicle in park, turned on hazard lights and exited the vehicle. Local police and fire department responded, began with small fire extinguishers, without success and fire department opened hood and applied water to extinguish. This was on a city street in O'fallon, mo. Uncertain of cause, but am now aware that Ford issued a recall on this model (recall 17S09) and believe this could be a possibility.

- Dardenne Prairie, MO, USA

My car had a check engine light come on when I turned it on one day. It was on the weekend so I had to wait until Monday to get diagnostics at my local dealer. The car started to run really rough and was slipping. I took it to my local Ford dealer and they told me that my head gasket was blown and leaking antifreeze everywhere. I am currently awaiting to see if the head is cracked to which I'm told is common with this issue and this car. There was a recall for this in the same year my car was made, however, my car was not included into this recall in is now my responsibility financially to fix this.

- Toledo, OH, USA

Coolant disappearing

- Glenwood, AR, USA

My battery died. It was jumped and working, but the car was not drivable because the 'hot engine' message was on. It was towed to Firestone. They put a new battery in, but the 'hot engine ' light was still on. I found a recall about the coolant system on the internet. 17S09. The car was towed to huntersville Ford dealership. They have had it for 24 hours and have not called or returned my calls.

- Charlotte Nc, NC, USA

Driving our Escape, with 58,800 miles, on a road trip had check engine light come on. We drove it to a close repair shop and found out coolant leaked into head gasket #3 causing over heating damage and replacement of cylinder head would be required. Ford dealer would not help repair or replace or even diagnose. Recall fix 17S09 (NHTSA 17V-209) did not fix the potential danger or damage. The coolant leak still happened causing engine failure and a worthless car at 58,800 miles.

- Santa Cruz, CA, USA

The contact owns a 2014 Ford Escape. While driving approximately 30 mph, the vehicle unexpectedly decelerated. The contact observed smoke coming from the vehicle and pulled off the road. The vehicle was towed to team Ford Lincoln, Inc. (1813 4th ave S, denison, ia 51442) where it was diagnosed that the cylinder head had a crack. The vehicle was not repaired. The manufacturer was not notified. The contact referenced NHTSA campaign number: 17V209000 (engine). The failure mileage was 104,000.

- Dow City, IA, USA

The engine suddenly down dies while driving several times in the past few months.

- Indianapolis, IN, USA

The contact owns a 2014 Ford Escape. While driving and pulling into a parking spot, the vehicle shut off and was towed to the contact's home. The following day, the contact attempted to drive the vehicle, but it shut off again. The vehicle was taken to crossroads Ford of prince george (4500 whitehill blvd, prince george, va 23875, (877) 331-9405). The contact was advised to use rolling stops to avoid the vehicle shutting off. The vehicle shut off in the dealer's parking lot. The dealer replaced the oxygen sensors after performing a small test drive. It was diagnosed that the transmission needed to be replaced. The vehicle remained at the dealer for almost two weeks. The total cost for the repairs was over $4,200. The vehicle was currently at the dealer awaiting repairs. The failure mileage was 79,000. The VIN was invalid.

- Hopewell, VA, USA

The contact owns a 2014 Ford Escape. The contact intermittently smelled a burning odor coming from the vents inside the vehicle. While the vehicle was undergoing an inspection, the contact was informed that the check engine warning indicator was illuminated and the turbo engine was not reading the correct code, which caused the vehicle to fail inspection. The contact called herb chambers Ford of braintree (located at 75 granite street rte 37, braintree, MA 021847, 781-848-1350) and was informed that the vehicle was not included in a recall and they were not sure if it was included in a warranty. The vehicle had not been diagnosed or repaired by the dealer. The manufacturer was not notified. The approximate failure mileage was 80,000.

- Abbington, MA, USA