10.0

really awful
Crashes / Fires:
1 / 68
Injuries / Deaths:
2 / 0
Average Mileage:
52,697 miles

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« Read the previous 20 complaints

problem #325

Nov 092019

Escape

  • miles
Car stalls at idle especially after parking the vehicle, and restarting it after a few minutes. Check engine light comes on. I put the car in park and restart and it stalls again. After a few attempts the car starts and drives normally. This happens mostly when in motion at slow speeds on the city street.

- Sacramento, CA, USA

problem #324

Nov 012019

Escape

  • 59,600 miles
While driving the vehicle and traveling on a busy highway the vehicle would not shift into gear to move with traffic. Vehicle lost power. A few days later on another busy highway driving approximately 60 miles an hour, the computer read transmission failed. My mileage was 59,647 which was under the 60,000 warranty but out of date. I purchased the car with 49,443 miles on 8/1/18. I immediately brought the car to sunny side motors a authorized Ford dealership and had the transmission failed message diagnosis done at the cost of $159.95 to find out the repair would cost me $2712.19 which would not be cover under the 60,000 mile warranty. The test retrieve code P1744 for torque converter clutch performed, pressure dropping out of spec when warm checked fluid condition and found torque converter clutch damaged causing internal contamination and needs internal repairs. Being a single women at 72 years of age, and being a survivor of a near fatal accident in January of 2018, which took me 8 months to get back behind a wheel of a car I once again find myself feeling unsafe driving a car that just randomly loses power. After reading many complaints with the same existing problems as I am experiencing I am very concerned why this problem has not been a factory recall. Very unsafe when driving and you lose power. Hopefully a recall will be issued based on the many complaints that have been placed. The 1st dealership I visited in westborough MA had a wait time of 3 weeks to diagnose the problem.

- Shrewsbury, MA, USA

problem #323

Sep 102019

Escape

  • 34,897 miles
After starting ignition and car idols/driven heavy gas/emissions smell fills cabin when using heat/A/C or defrost systems. Engine light sometimes goes on. Car has 35,100 mi. Took car to queens NY Ford service center 4 hours later $400 later, changed cabin filter and sprayed fragrance on it. Told must use cabin recycle air function. Ford owners manual doesnt say must use and in no other car have had to must use this function. I have a case# cas24667125 and appt for 11/6/19. Ford built this car tech's should know how to fix this!

- Jamaica, NY, USA

problem #322

Oct 282019

Escape

  • 123,148 miles
The contact owns a 2014 Ford Escape. While driving 50 mph, the contact noticed a message on the instrument panel, indicating "reducing power due to overheating" and another unknown message appeared. The contact stated that the temperature gauge did not show that the vehicle was overheating. The contact was able to park on the side of the road and noticed smoke under the hood. The vehicle was towed to an independent mechanic and the contact was informed that the vehicle did not have any oil due to a leak. The contact associated the failure with NHTSA campaign number: 17V209000 (engine and engine cooling). The vehicle was not diagnosed or repaired. A dealer was not contacted. The manufacturer was notified of the failure. The failure mileage was 123,148.

- Portland, TX, USA

problem #321

Aug 282019

Escape

  • 126,000 miles
The contact owns a 2014 Ford Escape. While driving, the vehicle stalled without warning. The contact was able to coast the vehicle to the side of the road and power off the engine. The vehicle was restarted, but failed to drive. The vehicle was towed to an independent mechanic where it was diagnosed that the torque convertor pump seal was leaking dark brown oil with metal fluid inside the engine. The technician informed the contact that the vehicle's sensors would cause the engine to overheat and catch fire. The contact stated that the technician repaired the leak, but the computer sensor was not repaired. The contact called antelope valley Ford (1155 auto mall dr, lancaster, ca 93534, (888) 415-0959) and was informed that the vehicle was not included in a recall. The manufacturer was not made aware of the failure. The failure mileage was approximately 126,000.

- Palmdale, CA, USA

problem #320

Oct 282019

Escape

  • 120,000 miles
Every time I get gas the car have trouble starting back up. The vehicle accelerate on it's own while driving, and randomly stops. Today 10/28/2019 I was on the eway going West of 465 indianapolis and the car slowed down nstopped before I can even pull over. I sat there for 5 mins car off and it turned back on. I have to shut the car off N start back up. Engine light battery and trans light have all came on amd it shuts off and come back on like nothing ever happened yet auto shops can not find a diagnostic for the problem. This is an ongoing issue and I have only had this car for a month

- Indianapolis, IN, USA

problem #319

Oct 262019

Escape

  • 1 miles
While car is in motion our 2014 Ford Escape stalls. We turn the key off, turn it back in and it will sometimes run for a bit before stalling again and sometimes stall immediately. Currently this has happened on city streets and parking lots. Once while turning. Others going straight. Luckily we have not had this happen on the interstate yet.

- Omaha, NE, USA

problem #318

Oct 112019

Escape

  • 86,000 miles
Vehicle was stationary. Noticed fluid on a hose under the front passenger side while performing an oil change. Also observed the fluid pooling and discoloring underside of engine. Brought vehicle to louisburg Ford. Service team informed me that the turbo had failed and needed to be replaced. Coolant also appears low without explanation. Just bought vehicle used from louisburg with 74,000 miles in February 2019. Now 86,000 miles.

- Overland Park, KS, USA

problem #317

Oct 112019

Escape

  • 28,800 miles
While driving the car exhibits an engine high hear and enters safe mode and rapidly decelerating. This happened once and was diagnosed by the dealer as a bad part from a previous recall 17S09. It occurred again just recently and was supposedly repaired (coolant hose problems) and did it again immediately after leaving the dealer service department. In both cases the vehicle was traveling at 50 mph on a busy road and we were lucky to exit the road to a safe area. The original recall was related to engine fires but this is another safety hazard. It is also possible that the recall action by Ford is inadequate to correct the condition.

- Valencia, CA, USA

problem #316

Oct 102019

Escape

  • 43,375 miles
The contact owns a 2014 Ford Escape. The contact received notification of NHTSA campaign number: 17V209000 (engine and engine cooling). While driving 70 mph, there was an audible notification stating that the vehicle was overheating. The vehicle was coasted to a complete stop on the side of the road. The contact also detected oil leaking from the vehicle. Mac haik Ford of georgetown (7201 N interstate hwy 35, georgetown, tx 78626, (512) 930-3673) was contacted and stated that the next available appointment was in a month. The vehicle was not taken to a dealer or independent mechanic for diagnostic testing or repairs. The manufacturer was not made aware of the failure. The failure mileage was approximately 43,375.

- Georgetown, TX, USA

problem #315

Oct 092019

Escape

  • 68,023 miles
My 2014 Ford Escape with close to 69K miles on it started running rough, felt and sounded like it had to do with timing is the vehicle. Check engine light came on days later and around the same time noticed low coolant alerts. Topped off coolant but also noticed coolant would be returned to reservoir when removing the cap to refill. Car continues to run rough so I take it in to my local mechanic. Code comes back saying it's a coil package. Repairs are made, car runs great and check engine light is off. A day later the light comes back on and so does the low coolant warning. Top off coolant and decide to take it into a dealer. I do my research online and find this is is quite a common problem with these vehicles. Dealer tells me I have a coolant leak in cylinder 3 much like other reports I read. They claim it's a different issue from the coolant recall Ford issued. I have a hard time believing this is the case and am mindblown Ford doesn't have a remedy for this issue.

- Trabuco Canyon, CA, USA

problem #314

Sep 242019

Escape

  • 92,500 miles
I have already filed a complaint regarding the coolant light sensor that kept coming on when there was coolant in the car. Less than one week after paying to have the sensor replaced, my engine light came on for a cylinder 2 misfire. So now I am being told this is a cracked head gasket. I have owned this car for one month and it has less than 100,000 miles. This is the exact problem listed in the Ford recall 17S09 and this vehicle was made at the plant associated with the recall during the timeframe. The expense of this repair needs to be paid for by Ford. It is expensive and now my car is not safe to drive.

- Owasso, OK, USA

problem #313

Sep 252019

Escape

  • 156,000 miles
Transmission would not go into gear car would not go forwards.

- Monroe, GA, USA

problem #312

Jul 222019

Escape

  • 58,000 miles
In line at a fast food drive through, check engine light and temperature gauge came on. Shut vehicle down and then drove to the dealership, had a cylinder 3 misfire and low coolant. After numerous tests I am told that my engine is consuming coolant and that it will need to replaced.I was also told that this is a common and known issue among my vehicle/engine type yet no recall has been issued.

- Whitehall, OH, USA

problem #311

Sep 202019

Escape

  • 114 miles
The car keep giving me a message that is overheating, then the ac start blowing hot air but the car is not hot. Within 3 minutes the messaging away the ac start working like nothing happened. Also the transmission seems not to change at all when this is happening to the car.

- Chicago, IL, USA

problem #310

Sep 182019

Escape

  • 1 miles
I'll be driving, the it will stop and throw up the oil light, battery light and the airbag light. I took it to the Ford dealership on 122nd St in portland, they said they couldn't find anything wrong because it wasn't throwing any codes. Now I'm sitting on the side of the road and the error code says engine fault service now. I've had regular maintenance on the car so not sure why this is happening. Cars/SUVS shouldn't just stop working while you're driving them.

- Portland, OR, USA

problem #309

Sep 032019

Escape

  • 94,000 miles
The contact owns a 2014 Ford Escape. While driving approximately 35 mph, the low coolant warning indicator illuminated continuously. The vehicle was taken to an independent mechanic where it was diagnosed that there was coolant in the vehicle. The contact was able to drive the vehicle; however, the failure persisted. The vehicle displayed an overheating message, which caused the vehicle to stall. The vehicle was unable to restart. The vehicle was towed to an independent mechanic where it was diagnosed that there was air in the coolant line. The vehicle was repaired, but the failure persisted a week later. The vehicle was taken back to an independent mechanic where it was diagnosed that the coolant was low in the vehicle and was burning eternally; however, there was no leak. The contact was informed to take the vehicle to a Ford dealer. The vehicle was not repaired. The vehicle was taken to another independent mechanic who stated that the failure was due to a recall. The vehicle was not repaired. The manufacturer was notified of the failure and informed the contact that the VIN was not included in NHTSA campaign number: 17V209000 (engine and engine cooling). The dealer was not contacted. The approximate failure mileage was 94,000.

- Owasso, OK, USA

problem #308

Sep 092019

Escape

  • 125,000 miles
The vehicle was stationary and had not been driven for more than 3 hours. I pushed the remote start and the car started, but it shut off almost immediately. The shut down was due to overheating. The engine was cool and the coolant was tepid at best. This is not an overheating issue. The car will not run on more than 2 cylinders. This is the second time this has happened since the recall for the coolant sensor. The car had to be towed to the dealer where I was charged to diagnose the issue. This should be no charge since it was recalled for the overheating issue. This overheating has caused my transmission and torque converter to fail as well. The cost of the transmission should be reimbursed by Ford since they have know about the overheating issue for a long time now.

- Troy, OH, USA

problem #307

Sep 052019

Escape

  • 48,620 miles
The contact owns a 2014 Ford Escape. While the contact's wife was driving approximately 35 mph, an abnormal noise was heard from the front end of the vehicle. Also, the check engine warning indicator illuminated continuously while the vehicle was hot. The contact mentioned that the indicator did not illuminate while the vehicle was cool. There were also other multiple unknown indicators that illuminated. The vehicle was taken to an independent mechanic where it was diagnosed that the coolant valve needed to be replaced. The vehicle was not repaired. Sayville Ford (5686 sunrise hwy, sayville, NY 11782, (855) 561-1191) was contacted and stated that there were no recalls for the failure. The manufacturer was made aware of the failure. The approximate failure mileage was 48,620.

- Bayshore, NY, USA

problem #306

Aug 282019

Escape

  • 74,000 miles
Ford 1.6L eco-boost failure. Ford knows about this (not mine, but the ongoing problems). My car has only 74K miles and great maintenance. The vehicle overheated for a moment. 2 weeks later, coolant from exhaust, blown head gasket, warped head. This is a known problem with the Ford 1.6L eco-boost turbo. Ford dumped the engine. Other countries have forced recalls (uk). The NHTSA should do the same. The situation is dramatic and can cause major collisions.

- Houston, TX, USA

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