10.0

really awful
Crashes / Fires:
1 / 68
Injuries / Deaths:
2 / 0
Average Mileage:
52,697 miles

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« Read the previous 20 complaints

problem #305

Jul 222019

Escape

  • 107,012 miles
The car was stationary. Recall issue with the coolant reservoir. Broke twice and covered but third time no warning. Engine now is cracked due to the lack of coolant. I have a coolant intrusion in the motor and it needs to be replaced. Ford won't cover it because the recall warranty has expired per the dealer and their customer service number.

- Mansfield Center, CT, USA

problem #304

Aug 052019

Escape

  • 62,500 miles
On 1/17/18 mileage 47120 I brought the vehicle to our local Ford dealer and they repaired the vehicle under warranty due to recall 17S09. However, on 8/5/2019 mileage 62,500 the vehicle was running rough and the check engine light came on. Long story short, the vehicle was towed to another Ford dealer where they determined the vehicle had a cracked cylinder, the exact same condition that 17S09 was supposed to fix. While I did not suffer a safety incident in this case, my concern is that the vehicle was not repaired correctly under the original recall, and thus there may still be a safety issue that may affect others.

- Alburtis, PA, USA

problem #303

Aug 262019

Escape

  • 67,000 miles
I purchased 2014 Ford Escape SE with branded title from car auction. After receiving car from tow truck, I started car on my drive, few minutes later visible smoke start coming from the engine, and I also noticed overheat from engine. I stop the engine. Next day I started car, and experienced same problem. I contacted two rivers Ford - mt juliet, tn. Ford service department asked me to bring car in their service. They checked car, and communicated Ford motor and Ford legal service whether to full fill recall procedures for branded title car. After 20 days, they called me. Their decision is not to fulfill recall. They said Ford warranties not cover branded title cars. Car is not safe to drive. And my car problem seems primary related to recall issue. Engine obviously experienced overheat before since plastics over the engine was melted.

- Mount Juliet, TN, USA

problem #302

Jul 252019

Escape

  • 87,500 miles
Vehicle needs "new engine" as diagnosed by tapper Ford dealership, paw paw mi. Was told the "block" was bad after "coolant leaked into engine" from head gasket cracked. This vehicle has a recall stating "localized overheating of the engine cylinder head may cause the cylinder head to crack". this vehicle was at stand still in traffic jam on highway7/25/19 warning sounds and message appeared on dashboard of vehicle stating to pull over due to engine overheating. Vehicle was driven 1 more mile to highway exit, pulled into gas station at exit, hood opened to show no coolant present in tank. Vehicle allowed to cool for 30min, placed appropriate amount of orange coolant in tank as instructed to by manual and drove care another hour without issue. Next morning coolant tank checked and noted no coolant present, again placed appropriate amount in tank as manual states, drove vehicle another hour. Coolant level checked for next few days and had no issue. Coolant level check prior to driving vehicle home from northern Michigan, again none present in tank, again added appropriate amount of coolant, drove home approx. 350miles without issue. Next morning (Sunday, August 4th, 2019) started SUV, entire vehicle was shaking, large amount of white thick exhaust present, sweet smelling. Vehicle brought to local mechanic, stated head gasket needed replaced and stated a recall was out for an issue with a sensor that could malfunction and cause this damage. Vehicle was towed to tapper Ford dealership in paw, paw mi for further evaluation. This dealership told us that an entire new engine was needed and would not be covered by Ford. The problems with the engine of this vehicle is due to the recall stated above. How can Ford refuse to fix this problem at a cost to them? was given a phone quote of "$8,000" for the new engine. I do have a video of the white thick exhaust.

- Mattawan, MI, USA

problem #301

Aug 222019

Escape

  • 79,850 miles
Coolant constantly leaking and engine getting very hot, currently putting coolant in daily

- Northbrook, IL, USA

problem #300

Aug 172019

Escape

  • 126,000 miles
The contact owns a 2014 Ford Escape. The contact stated that the vehicle tended to overheat. The coolant sensor was replaced by an independent mechanic, but the failure recurred. The dealer and manufacturer were not notified of the failure. The vehicle was not repaired. The failure mileage was 126,000.

- Dayton, TN, USA

problem #299

Jul 192019

Escape

  • 47,726 miles
The contact owns a 2014 Ford Escape. The contact stated that the check engine warning indicator illuminated. The vehicle was taken to elder Ford of tampa (9560 N Florida ave, tampa, fl 33612), but they did not have any appointments available for two weeks. The vehicle was taken to an independent mechanic where it was diagnosed that a new spark plug and coil were needed. The vehicle was repaired. Two weeks later, the check engine warning indicator illuminated again. The vehicle was taken back to the dealer where it was diagnosed that the head gasket failed and needed replacement. The vehicle was not repaired. The manufacturer was notified of the failures. The approximate failure mileage was 47,726.

- Tampa, FL, USA

problem #298

Feb 062018

Escape

  • 35,000 miles
Transmission has a hard shift from time to time making it feel like the engine is just going to fall out. It does not happen during a specific occurrence but it seems as if the transmission is delayed going gear to gear wether it be from park to reverse to drive, or from gears 1-5

- San Diego, CA, USA

problem #297

Aug 142019

Escape

  • 80,000 miles
My car coolant is always leaking have to fill out and fix most of the time. The transmission was suddenly failed even only 80000K mileage and service center for replacement cost is $6000.that's really ridiculous.

- Daly City, CA, USA

problem #296

Aug 142019

Escape

  • 72,999 miles
The contact owns a 2014 Ford Escape. After restarting the vehicle, "engine overheating' displayed on the instrument panel, although the engine had not warmed up and the vehicle speed would not exceed 5 mph. The vehicle was towed to long lewis Ford (2091 Alabama 14, pratville, al) to be diagnosed, but the cause of the failure was not determined. The manufacturer was notified of the failure. The contact indicated that the vehicle was previously serviced per NHTSA campaign number: 17V209000(engine); however, the failure recurred. The failure mileage was 72,999.

- Millbrook, AL, USA

problem #295

Jul 302019

Escape

  • 154,000 miles
My car was overheating so I took it into the shop and they said it was the thermostat so I replaced the thermostat and it's still kept overheating so I took it back in they ran a test in the heads were blown so they had to replace the heads well from what I understand that this is a common problem with my year of vehicle and the Ford Escapes because there was another Ford Escape with the same issue and they had to replace the heads on it I feel like it should be recalled because it is a common problem and I think Ford is aware of it I don't have the money to replace a head on my vehicle it's a 2014 it shouldn't even need the heads replaced it look like it belongs

- Indianapolis, IN, USA

problem #294

Jun 072019

Escape

  • 68,000 miles
This vehicle should have been included in a 2017 safety recall related to overheating and coolant leaks, but it was not. In February 2019, it overheated with little warning on the freeway, blowing a hole in the motor (at 62K miles). Ford rejected request for assistance, so repair was done by independent mechanic (motor replaced). Three months later, during freeway drive, message appeared several times stating power was being cut to keep engine from overheating (no indication engine actually was overheating). Ultimately, message appeared warning to pull off the road immediately. Overheated engine completely melted a bracket. Mechanic identified a burnt-out sensor but could not say why it happened. I secured two dealership diagnostics. First conducted comprehensive diagnostic and concluded a waste gate was stuck open; no mention of damaged sensor. Second said the degas bottle was cracked and declined to perform pressure test; no mention of damaged sensor or waste gate issue. I cannot afford all these random repairs and in any case, do not feel this car can be put into a safe condition for driving.

- Davis, CA, USA

problem #293

Aug 082019

Escape

  • 112,000 miles
The contact owns a 2014 Ford Escape. The contact stated while driving 50 mph, when he noticed the temperature gauge increase. The contact stated no warning lights were illuminated. The contact stated he heard an abnormal noise from the engine and saw smoke exiting from the hood. The contact pulled the vehicle on the side of the road and let the engine cool for 15 minutes before continuing driving, but after 20 minutes the failure occurred again. The vehicle was taken to local dealer bozeman Ford Lincoln located at 2900 N 19th ave, bozeman, mt 59718, (406) 587-1221, where he was made aware of the failure. The contact stated the dealer set up an appointment for NHTSA campaign number: 17V209000 (engine and engine cooling) repairs with in a week. The vehicle was not diagnosed or repaired as of yet. The manufacturer had not been informed of failure. The failure mileage was 112,000.

- Bozeman, MT, USA

problem #292

Aug 152018

Escape

  • 78,000 miles
The contact owns a 2014 Ford Escape. While driving 45 mph, the vehicle decelerated and white smoke appeared from the exhaust. The contact pulled the vehicle over until the smoke subsided. When the contact turned off the vehicle, it could not be restarted. The vehicle was taken to bill kay Ford (14633 S ciceros, midlothian, il 60445, (708) 388-3000) where it was diagnosed that a new engine was needed. The dealer stated that the warranty was expired; therefore, they did not assist. The vehicle was not repaired. The manufacturer was not made aware of the failure. The failure mileage was 78,000. The VIN was unknown.

- Bolton, IL, USA

problem #291

May 152019

Escape

  • 104,000 miles
Had recall done at dealership to prevent vehicle fire due to warped heads on engine because no sensor to tell you low on coolant. Car has over 100,000 on it never had a problem. Now after recall work is done car is shutting down in traffic saying engine overheating. Brought to Ford dealership and was told there is alot of these coming in. Was told dealership is a month behind on engine work. Dealership had for 7 days kept saying they were going to look at it tomorrow to diagnose. They would call back and say another day. When to pick up and they said not under warranty would be alot of money to fix. This is my daughters car and it is shutting down on freeways and side roads. Not good. Dangerous. Sounds like defective engine

- White Lake, MI, USA

problem #290

Jul 192019

Escape

  • 47,746 miles
My Ford gave off exhaust smell from time to time and occasionally the engine light may come on. But dealership did not find any problems recently, the engine light came on and I drove my card to the nearest Ford dealership but, needed to schedule an appointment. Advised could drive home if no unusual sounds. Engine light went off before appointment, so I canceled. 2-3 weeks later engine light, came back on with smell of fumes. I scheduled an appointment. The day of the appointment, I started the car and coolant light also came on at start with the smell of fumes. Feeling uneasy driving the car, I had 2014 Ford Escape towed to the dealership that I frequent and describe engine light and coolant light came on during start, with a loud humming noise. Since I had already scheduled to get the works synthetic oil change and vehicle maintenance on the same day, I also requested diagnostic testing. The car was kept overnight. There is only 47746 miles on the vehicle and too many issues. I was advised the car had misfired codes and overheat codes. Pressured tested coolant pulled the spark plug, found coolant in a cylinder. The car needs a head gasket. Car smoked during cold start and exhaust smells like coolant. My car was previously recalled for a door hatch and overheating.. I have taken the car to the dealership several times before for engine light, but, vehicle check-up always seems to resolve the issue. On one occasion, requested oil change and vehicle inspection, when almost a quarter of a mile from home all of the dashboard lights came on. Had the car towed back to the dealership, the issue seemed to be resolved.

- Tampa Fl, FL, USA

problem #289

Mar 012018

Escape

  • 104,000 miles
The contact owns a 2014 Ford Escape. While driving 65 mph, the temperature gauge increased to high in a short amount of time. The contact stated that an unknown message appeared on the instrument panel when the failure occurred. The contact associated the failure with NHTSA campaign number: 17V209000 (engine and engine cooling). The vehicle was taken to an independent mechanic who diagnosed that the coolant temperate sensor failed. The contact stated that the vehicle was repaired, but the failure continued. The contact called lithia Ford Lincoln of roseburg (located at 1650 ne stephens St, roseburg, or 97470, (541) 537-4643) to notify them of the failure. The vehicle was not repaired. The manufacturer was not notified. The failure mileage was 104,000.

- Roseburg, OR, USA

problem #288

Jul 212019

Escape

  • 118,000 miles
The contact owns a 2014 Ford Escape. After starting the vehicle, the contact noticed that the engine was idling roughly, the check engine indicator illuminated, and white smoke was coming from the exhaust. The vehicle was taken to key Ford (422 us-1, york, Maine) where it was diagnosed that the head gasket was faulty and damaged the engine. The engine needed to be replaced. The vehicle was not repaired. The contact indicated that the vehicle was previously serviced per NHTSA campaign number: 17V209000 (engine and engine cooling). The manufacturer was notified, but no assistance was offered. The failure mileage was 118,000.

- Sanford, ME, USA

problem #287

Jul 192019

Escape

  • 61,342 miles
Upon beginning. To move forward (pulling into traffic) the engine will sometimes stall(cut off). Other times it will begin to run very rough sometimes causing ithe engine to stall. Although this vehicle does not seem to be part of recall # 14S30 or #14S20 the conditions are very similar to these reports.

- Cartersville, GA, USA

problem #286

Jul 182019

Escape

  • 77,000 miles
I purchased my 2014 Ford Escape ecoboost brand new, sole owner. I have been having issues with losing coolant for approx 2 years and taking it back and forth to the Ford dealer. The dealer ran multiple tests on multiple occasions and found nothing, even calling it "one of those Ford mysteries". today, 7/18/19 on the way to work, my SUV lost the ability to accelerate. I was stopped at a traffic light and when the light changed and I hit the gas, my SUV barely moved. After approx 10 secs, my SUV jerked and accelerated to an almost normal speed. That lasted only for a few seconds, when it started to barely move again. I was able to drive slowly to the side of the road, out of traffic. There I waited for a tow truck, who took the SUV to the Ford dealer. I have gotten all my maintenance and oil changes done at the Ford dealer since I purchased the car, so of course I'm shocked to hear that after only 77,000 miles, I have a transmission failure. I'm even more shocked to find endless complaints online about the same issues and Ford has done nothing. I owned my previous car for 13 years, with no major issues. It was still running when I purchased my Ford escspe. I can't afford to pay thousands of dollars to fix a major issue that shouldn't have failed within 5 years. This is sad and Ford should be ashamed that they are stealing, by putting out such a poor product to the working class people and refusing to take accountability.

- Bowie, MD, USA

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