10.0

really awful
Crashes / Fires:
1 / 68
Injuries / Deaths:
2 / 0
Average Mileage:
52,495 miles

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« Read the previous 20 complaints

problem #311

Sep 202019

Escape

  • 114 miles
The car keep giving me a message that is overheating, then the ac start blowing hot air but the car is not hot. Within 3 minutes the messaging away the ac start working like nothing happened. Also the transmission seems not to change at all when this is happening to the car.

- Chicago, IL, USA

problem #310

Sep 182019

Escape

  • 1 miles
I'll be driving, the it will stop and throw up the oil light, battery light and the airbag light. I took it to the Ford dealership on 122nd St in portland, they said they couldn't find anything wrong because it wasn't throwing any codes. Now I'm sitting on the side of the road and the error code says engine fault service now. I've had regular maintenance on the car so not sure why this is happening. Cars/SUVS shouldn't just stop working while you're driving them.

- Portland, OR, USA

problem #309

Sep 032019

Escape

  • 94,000 miles
The contact owns a 2014 Ford Escape. While driving approximately 35 mph, the low coolant warning indicator illuminated continuously. The vehicle was taken to an independent mechanic where it was diagnosed that there was coolant in the vehicle. The contact was able to drive the vehicle; however, the failure persisted. The vehicle displayed an overheating message, which caused the vehicle to stall. The vehicle was unable to restart. The vehicle was towed to an independent mechanic where it was diagnosed that there was air in the coolant line. The vehicle was repaired, but the failure persisted a week later. The vehicle was taken back to an independent mechanic where it was diagnosed that the coolant was low in the vehicle and was burning eternally; however, there was no leak. The contact was informed to take the vehicle to a Ford dealer. The vehicle was not repaired. The vehicle was taken to another independent mechanic who stated that the failure was due to a recall. The vehicle was not repaired. The manufacturer was notified of the failure and informed the contact that the VIN was not included in NHTSA campaign number: 17V209000 (engine and engine cooling). The dealer was not contacted. The approximate failure mileage was 94,000.

- Owasso, OK, USA

problem #308

Sep 092019

Escape

  • 125,000 miles
The vehicle was stationary and had not been driven for more than 3 hours. I pushed the remote start and the car started, but it shut off almost immediately. The shut down was due to overheating. The engine was cool and the coolant was tepid at best. This is not an overheating issue. The car will not run on more than 2 cylinders. This is the second time this has happened since the recall for the coolant sensor. The car had to be towed to the dealer where I was charged to diagnose the issue. This should be no charge since it was recalled for the overheating issue. This overheating has caused my transmission and torque converter to fail as well. The cost of the transmission should be reimbursed by Ford since they have know about the overheating issue for a long time now.

- Troy, OH, USA

problem #307

Sep 052019

Escape

  • 48,620 miles
The contact owns a 2014 Ford Escape. While the contact's wife was driving approximately 35 mph, an abnormal noise was heard from the front end of the vehicle. Also, the check engine warning indicator illuminated continuously while the vehicle was hot. The contact mentioned that the indicator did not illuminate while the vehicle was cool. There were also other multiple unknown indicators that illuminated. The vehicle was taken to an independent mechanic where it was diagnosed that the coolant valve needed to be replaced. The vehicle was not repaired. Sayville Ford (5686 sunrise hwy, sayville, NY 11782, (855) 561-1191) was contacted and stated that there were no recalls for the failure. The manufacturer was made aware of the failure. The approximate failure mileage was 48,620.

- Bayshore, NY, USA

problem #306

Aug 282019

Escape

  • 74,000 miles
Ford 1.6L eco-boost failure. Ford knows about this (not mine, but the ongoing problems). My car has only 74K miles and great maintenance. The vehicle overheated for a moment. 2 weeks later, coolant from exhaust, blown head gasket, warped head. This is a known problem with the Ford 1.6L eco-boost turbo. Ford dumped the engine. Other countries have forced recalls (uk). The NHTSA should do the same. The situation is dramatic and can cause major collisions.

- Houston, TX, USA

problem #305

Jul 222019

Escape

  • 107,012 miles
The car was stationary. Recall issue with the coolant reservoir. Broke twice and covered but third time no warning. Engine now is cracked due to the lack of coolant. I have a coolant intrusion in the motor and it needs to be replaced. Ford won't cover it because the recall warranty has expired per the dealer and their customer service number.

- Mansfield Center, CT, USA

problem #304

Aug 052019

Escape

  • 62,500 miles
On 1/17/18 mileage 47120 I brought the vehicle to our local Ford dealer and they repaired the vehicle under warranty due to recall 17S09. However, on 8/5/2019 mileage 62,500 the vehicle was running rough and the check engine light came on. Long story short, the vehicle was towed to another Ford dealer where they determined the vehicle had a cracked cylinder, the exact same condition that 17S09 was supposed to fix. While I did not suffer a safety incident in this case, my concern is that the vehicle was not repaired correctly under the original recall, and thus there may still be a safety issue that may affect others.

- Alburtis, PA, USA

problem #303

Aug 262019

Escape

  • 67,000 miles
I purchased 2014 Ford Escape SE with branded title from car auction. After receiving car from tow truck, I started car on my drive, few minutes later visible smoke start coming from the engine, and I also noticed overheat from engine. I stop the engine. Next day I started car, and experienced same problem. I contacted two rivers Ford - mt juliet, tn. Ford service department asked me to bring car in their service. They checked car, and communicated Ford motor and Ford legal service whether to full fill recall procedures for branded title car. After 20 days, they called me. Their decision is not to fulfill recall. They said Ford warranties not cover branded title cars. Car is not safe to drive. And my car problem seems primary related to recall issue. Engine obviously experienced overheat before since plastics over the engine was melted.

- Mount Juliet, TN, USA

problem #302

Jul 252019

Escape

  • 87,500 miles
Vehicle needs "new engine" as diagnosed by tapper Ford dealership, paw paw mi. Was told the "block" was bad after "coolant leaked into engine" from head gasket cracked. This vehicle has a recall stating "localized overheating of the engine cylinder head may cause the cylinder head to crack". this vehicle was at stand still in traffic jam on highway7/25/19 warning sounds and message appeared on dashboard of vehicle stating to pull over due to engine overheating. Vehicle was driven 1 more mile to highway exit, pulled into gas station at exit, hood opened to show no coolant present in tank. Vehicle allowed to cool for 30min, placed appropriate amount of orange coolant in tank as instructed to by manual and drove care another hour without issue. Next morning coolant tank checked and noted no coolant present, again placed appropriate amount in tank as manual states, drove vehicle another hour. Coolant level checked for next few days and had no issue. Coolant level check prior to driving vehicle home from northern Michigan, again none present in tank, again added appropriate amount of coolant, drove home approx. 350miles without issue. Next morning (Sunday, August 4th, 2019) started SUV, entire vehicle was shaking, large amount of white thick exhaust present, sweet smelling. Vehicle brought to local mechanic, stated head gasket needed replaced and stated a recall was out for an issue with a sensor that could malfunction and cause this damage. Vehicle was towed to tapper Ford dealership in paw, paw mi for further evaluation. This dealership told us that an entire new engine was needed and would not be covered by Ford. The problems with the engine of this vehicle is due to the recall stated above. How can Ford refuse to fix this problem at a cost to them? was given a phone quote of "$8,000" for the new engine. I do have a video of the white thick exhaust.

- Mattawan, MI, USA

problem #301

Aug 222019

Escape

  • 79,850 miles
Coolant constantly leaking and engine getting very hot, currently putting coolant in daily

- Northbrook, IL, USA

problem #300

Aug 172019

Escape

  • 126,000 miles
The contact owns a 2014 Ford Escape. The contact stated that the vehicle tended to overheat. The coolant sensor was replaced by an independent mechanic, but the failure recurred. The dealer and manufacturer were not notified of the failure. The vehicle was not repaired. The failure mileage was 126,000.

- Dayton, TN, USA

problem #299

Jul 192019

Escape

  • 47,726 miles
The contact owns a 2014 Ford Escape. The contact stated that the check engine warning indicator illuminated. The vehicle was taken to elder Ford of tampa (9560 N Florida ave, tampa, fl 33612), but they did not have any appointments available for two weeks. The vehicle was taken to an independent mechanic where it was diagnosed that a new spark plug and coil were needed. The vehicle was repaired. Two weeks later, the check engine warning indicator illuminated again. The vehicle was taken back to the dealer where it was diagnosed that the head gasket failed and needed replacement. The vehicle was not repaired. The manufacturer was notified of the failures. The approximate failure mileage was 47,726.

- Tampa, FL, USA

problem #298

Feb 062018

Escape

  • 35,000 miles
Transmission has a hard shift from time to time making it feel like the engine is just going to fall out. It does not happen during a specific occurrence but it seems as if the transmission is delayed going gear to gear wether it be from park to reverse to drive, or from gears 1-5

- San Diego, CA, USA

problem #297

Aug 142019

Escape

  • 80,000 miles
My car coolant is always leaking have to fill out and fix most of the time. The transmission was suddenly failed even only 80000K mileage and service center for replacement cost is $6000.that's really ridiculous.

- Daly City, CA, USA

problem #296

Aug 142019

Escape

  • 72,999 miles
The contact owns a 2014 Ford Escape. After restarting the vehicle, "engine overheating' displayed on the instrument panel, although the engine had not warmed up and the vehicle speed would not exceed 5 mph. The vehicle was towed to long lewis Ford (2091 Alabama 14, pratville, al) to be diagnosed, but the cause of the failure was not determined. The manufacturer was notified of the failure. The contact indicated that the vehicle was previously serviced per NHTSA campaign number: 17V209000(engine); however, the failure recurred. The failure mileage was 72,999.

- Millbrook, AL, USA

problem #295

Jul 302019

Escape

  • 154,000 miles
My car was overheating so I took it into the shop and they said it was the thermostat so I replaced the thermostat and it's still kept overheating so I took it back in they ran a test in the heads were blown so they had to replace the heads well from what I understand that this is a common problem with my year of vehicle and the Ford Escapes because there was another Ford Escape with the same issue and they had to replace the heads on it I feel like it should be recalled because it is a common problem and I think Ford is aware of it I don't have the money to replace a head on my vehicle it's a 2014 it shouldn't even need the heads replaced it look like it belongs

- Indianapolis, IN, USA

problem #294

Jun 072019

Escape

  • 68,000 miles
This vehicle should have been included in a 2017 safety recall related to overheating and coolant leaks, but it was not. In February 2019, it overheated with little warning on the freeway, blowing a hole in the motor (at 62K miles). Ford rejected request for assistance, so repair was done by independent mechanic (motor replaced). Three months later, during freeway drive, message appeared several times stating power was being cut to keep engine from overheating (no indication engine actually was overheating). Ultimately, message appeared warning to pull off the road immediately. Overheated engine completely melted a bracket. Mechanic identified a burnt-out sensor but could not say why it happened. I secured two dealership diagnostics. First conducted comprehensive diagnostic and concluded a waste gate was stuck open; no mention of damaged sensor. Second said the degas bottle was cracked and declined to perform pressure test; no mention of damaged sensor or waste gate issue. I cannot afford all these random repairs and in any case, do not feel this car can be put into a safe condition for driving.

- Davis, CA, USA

problem #293

Aug 082019

Escape

  • 112,000 miles
The contact owns a 2014 Ford Escape. The contact stated while driving 50 mph, when he noticed the temperature gauge increase. The contact stated no warning lights were illuminated. The contact stated he heard an abnormal noise from the engine and saw smoke exiting from the hood. The contact pulled the vehicle on the side of the road and let the engine cool for 15 minutes before continuing driving, but after 20 minutes the failure occurred again. The vehicle was taken to local dealer bozeman Ford Lincoln located at 2900 N 19th ave, bozeman, mt 59718, (406) 587-1221, where he was made aware of the failure. The contact stated the dealer set up an appointment for NHTSA campaign number: 17V209000 (engine and engine cooling) repairs with in a week. The vehicle was not diagnosed or repaired as of yet. The manufacturer had not been informed of failure. The failure mileage was 112,000.

- Bozeman, MT, USA

problem #292

Aug 152018

Escape

  • 78,000 miles
The contact owns a 2014 Ford Escape. While driving 45 mph, the vehicle decelerated and white smoke appeared from the exhaust. The contact pulled the vehicle over until the smoke subsided. When the contact turned off the vehicle, it could not be restarted. The vehicle was taken to bill kay Ford (14633 S ciceros, midlothian, il 60445, (708) 388-3000) where it was diagnosed that a new engine was needed. The dealer stated that the warranty was expired; therefore, they did not assist. The vehicle was not repaired. The manufacturer was not made aware of the failure. The failure mileage was 78,000. The VIN was unknown.

- Bolton, IL, USA

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