10.0

really awful
Crashes / Fires:
1 / 68
Injuries / Deaths:
2 / 0
Average Mileage:
52,495 miles

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« Read the previous 20 complaints

problem #291

May 152019

Escape

  • 104,000 miles
Had recall done at dealership to prevent vehicle fire due to warped heads on engine because no sensor to tell you low on coolant. Car has over 100,000 on it never had a problem. Now after recall work is done car is shutting down in traffic saying engine overheating. Brought to Ford dealership and was told there is alot of these coming in. Was told dealership is a month behind on engine work. Dealership had for 7 days kept saying they were going to look at it tomorrow to diagnose. They would call back and say another day. When to pick up and they said not under warranty would be alot of money to fix. This is my daughters car and it is shutting down on freeways and side roads. Not good. Dangerous. Sounds like defective engine

- White Lake, MI, USA

problem #290

Jul 192019

Escape

  • 47,746 miles
My Ford gave off exhaust smell from time to time and occasionally the engine light may come on. But dealership did not find any problems recently, the engine light came on and I drove my card to the nearest Ford dealership but, needed to schedule an appointment. Advised could drive home if no unusual sounds. Engine light went off before appointment, so I canceled. 2-3 weeks later engine light, came back on with smell of fumes. I scheduled an appointment. The day of the appointment, I started the car and coolant light also came on at start with the smell of fumes. Feeling uneasy driving the car, I had 2014 Ford Escape towed to the dealership that I frequent and describe engine light and coolant light came on during start, with a loud humming noise. Since I had already scheduled to get the works synthetic oil change and vehicle maintenance on the same day, I also requested diagnostic testing. The car was kept overnight. There is only 47746 miles on the vehicle and too many issues. I was advised the car had misfired codes and overheat codes. Pressured tested coolant pulled the spark plug, found coolant in a cylinder. The car needs a head gasket. Car smoked during cold start and exhaust smells like coolant. My car was previously recalled for a door hatch and overheating.. I have taken the car to the dealership several times before for engine light, but, vehicle check-up always seems to resolve the issue. On one occasion, requested oil change and vehicle inspection, when almost a quarter of a mile from home all of the dashboard lights came on. Had the car towed back to the dealership, the issue seemed to be resolved.

- Tampa Fl, FL, USA

problem #289

Mar 012018

Escape

  • 104,000 miles
The contact owns a 2014 Ford Escape. While driving 65 mph, the temperature gauge increased to high in a short amount of time. The contact stated that an unknown message appeared on the instrument panel when the failure occurred. The contact associated the failure with NHTSA campaign number: 17V209000 (engine and engine cooling). The vehicle was taken to an independent mechanic who diagnosed that the coolant temperate sensor failed. The contact stated that the vehicle was repaired, but the failure continued. The contact called lithia Ford Lincoln of roseburg (located at 1650 ne stephens St, roseburg, or 97470, (541) 537-4643) to notify them of the failure. The vehicle was not repaired. The manufacturer was not notified. The failure mileage was 104,000.

- Roseburg, OR, USA

problem #288

Jul 212019

Escape

  • 118,000 miles
The contact owns a 2014 Ford Escape. After starting the vehicle, the contact noticed that the engine was idling roughly, the check engine indicator illuminated, and white smoke was coming from the exhaust. The vehicle was taken to key Ford (422 us-1, york, Maine) where it was diagnosed that the head gasket was faulty and damaged the engine. The engine needed to be replaced. The vehicle was not repaired. The contact indicated that the vehicle was previously serviced per NHTSA campaign number: 17V209000 (engine and engine cooling). The manufacturer was notified, but no assistance was offered. The failure mileage was 118,000.

- Sanford, ME, USA

problem #287

Jul 192019

Escape

  • 61,342 miles
Upon beginning. To move forward (pulling into traffic) the engine will sometimes stall(cut off). Other times it will begin to run very rough sometimes causing ithe engine to stall. Although this vehicle does not seem to be part of recall # 14S30 or #14S20 the conditions are very similar to these reports.

- Cartersville, GA, USA

problem #286

Jul 182019

Escape

  • 77,000 miles
I purchased my 2014 Ford Escape ecoboost brand new, sole owner. I have been having issues with losing coolant for approx 2 years and taking it back and forth to the Ford dealer. The dealer ran multiple tests on multiple occasions and found nothing, even calling it "one of those Ford mysteries". today, 7/18/19 on the way to work, my SUV lost the ability to accelerate. I was stopped at a traffic light and when the light changed and I hit the gas, my SUV barely moved. After approx 10 secs, my SUV jerked and accelerated to an almost normal speed. That lasted only for a few seconds, when it started to barely move again. I was able to drive slowly to the side of the road, out of traffic. There I waited for a tow truck, who took the SUV to the Ford dealer. I have gotten all my maintenance and oil changes done at the Ford dealer since I purchased the car, so of course I'm shocked to hear that after only 77,000 miles, I have a transmission failure. I'm even more shocked to find endless complaints online about the same issues and Ford has done nothing. I owned my previous car for 13 years, with no major issues. It was still running when I purchased my Ford escspe. I can't afford to pay thousands of dollars to fix a major issue that shouldn't have failed within 5 years. This is sad and Ford should be ashamed that they are stealing, by putting out such a poor product to the working class people and refusing to take accountability.

- Bowie, MD, USA

problem #285

Jul 162019

Escape

  • 85,000 miles
At 85,000 miles, I get a check engine light upon start up and it sputters. It goes on and off as I am driving. I bring it to the dealership, and they tell me it's the #3 coil and change that and give me a new set of spark plugs. Problem is, they said the warranty was only good for a total of 60,000 miles. I have no warranty. The cost is $350. Fine, I paid it, took it home and start looking for another Ford because I need one with a warranty. I look through my original paperwork and the fine print says the expiration is the total of 60,000 not an additional. My bad for trusting what the F&I person told me instead of reading the contract. We go on vacation, leave the Escape home and first day back at work the engine light comes on, plus a new light while I am driving telling me the engine coolant is low and to service it soon. I call my service adviser, he asked if the temperature is high and it was not. He said to drive it to them, and they will look at it. I get a call later that day saying that the engine block is cracked, and I need $5,300 to get a new block or $6,500 to get a new engine. He also explained that the 1.9L turbo Escapes are experiencing a lot of issues and he has 2 at the dealership right now with the same problem.

- Norwalk, IA, USA

problem #284

Jul 162019

Escape

  • 80,000 miles
The contact owns a 2014 Ford Escape. The contact stated that the motor block cracked. Dewey Ford (3055 SE Delaware ave, ankeny, ia 50021, (515) 963-9575) confirmed that the motor block was cracked and admitted that the 1.6 liter motors have had many issues with the blocks cracking. The manufacturer stated that there was no recall; therefore, they could not assist with the repairs. The manufacturer referred the contact to NHTSA. The failure mileage was 80,000. The VIN was unknown.

- Norwalk, IA, USA

problem #283

Jul 172019

Escape

  • miles
My car is throwing P0303 code cylinder 3 misfire and also loosing engine coolant. Car has gone into limp mode. There was a recall but it didn't fix the issue. There are several forums with many people having the same problem with mechanics telling them that its a head gasket issue and they need a new engine. My car has 109,000 miles. We replaced the spark plugs and switched the coils to see if the misfire would switch and it hasn't. we have drained and refilled the coolant and it is still loosing but no visible leaks. Car sometimes starts rough.

- Ardmore, OK, USA

problem #282

Jun 102019

Escape

  • 92,000 miles
Coolant issues similar to those included in the part 573 safety recall 17V-209, though my vehicle was manufactured a few weeks later and not included in that recall, as well as electrical issues that were similar to other recalls that didn't include my VIN. In June 2019, it started with the vehicle not turning on or shifting out of park intermittently.. work was performed and then a week later P0303 cylinder misfire.. again work was completed, the code came back, and now Ford is recommending replacing the engine but will not cover the costs due to being 5 years and in excess of 60K miles. Took for 2nd opinion and ran out of coolant and overheated less than 5 miles away from Ford dealership, even though they just replaced the coolant overflow tank and filled it.. continues need coolant every few miles. Seems crazy that a vehicle that stayed on top of routine maintenance and has not been involved in an accident or excessive conditions would need a new engine at less than 94K miles and is the consumer's responsibility to foot the bill. I've already spent almost $3K on this issue and Ford verbally told me just the engine would be around $7-8K without labor. They also had their sales department call me and offer to "take a couple hundred off a new vehicle" for my current one. Very disheartening to hear that when I've taken care of the vehicle as the sole owner, less a few recommended tire rotations.

- Groveland, MA, USA

problem #281

Jul 022019

Escape

  • 140,000 miles
While driving to work the car lost power suddenly. The car then suddenly accelerated on its own and lost power. The car became immobile after just a few minutes of the initial problem the car was stuck on the road until help could arrive to love it off the road where it came to a stop. The car was on a county road, in motion, with no pre indication of issue. The cars transmission is believed bad from this event and the car can not be driven or moved under its own power.

- Seaman, OH, USA

problem #280

Nov 192018

Escape

  • 96,375 miles
10/16/18 at 94201 miles: Vehicle had coolent system recall done. 11/19/18 at 96375 miles: Vehicle would not start. It completely shut down due to low coolent/ over heating codes. Had to be towed to dealership. 12/6/18 at 97874 miles: Vehicle had power reduced to approx 15 miles per hour. Taken to dealership again with low coolent codes. 06/04/19 at 107000 miles: Check engine light came on. Owner added coolent prior to taking back to dealership. Dealership did camera diagnosis of coolent in the pistons. Upon taking engine apart found a defective scratch line that crosses over the piston to the coolent pack. Ford claiming it is not covered by recall, therefore not covered at all..

- Evansville, WI, USA

problem #279

Jul 082019

Escape

  • 77,000 miles
When idling the vehicle shakes really bad. Going down the road everything is fine. As soon as you stop it starts shaking again. It doesn't matter if the ac is on or off. Occasionally there is hesitation when giving it gas and trying to move. Sometimes it won't go from reverse to drive smoothly.

- Cambridge, OH, USA

problem #278

Jul 032019

Escape

  • 66,500 miles
Transmission fault service now light has came on. The car no longer shifts gears while driving. Previously, the car would shift very hard, rocking the vehicle while driving, stalling, then going back to acceleration.

- Grand Saline, TX, USA

problem #277

May 252019

Escape

  • 93,000 miles
My 2014 Ford Escape was effected by a recall issue in November 2018, the engine overheats causing the coolant container to crack and leak. I paid $175 to replace the coolant container in June 2018. However in November 2018 my car completely turned off while driving on busy city street at stop light and smoke started coming in through the vents and the engine caught on fire. We never received notice of a recall until after this incident occured. After 30 days Ford finally accepted responsibility and paid $9500 to replace the damage. The vehicle probably should have been totalled. The day I got it back from the dealership I had noticed a change in the transmission. I made the dealership aware but they said they didn't notice a difference. My transmission completely died 4 months later while driving and I have been trying to get ahold of someone from Ford corporation since, it has been waiting at a different Ford dealership for a month and a half ago. Today we finally received a call from the Ford goodwill department offering $1200 off the total cost of over $5200. Unfortunately we cannot afford the $4000 and they will not pay anything of we decide to had a used transmission put in. They will not give us a phone number or email to Ford legal just a fax. Someone did tell us on Friday they were transferring our case to legal and would call the dealership and us on Monday but they did not and the person I talked to today says there is no record of us speaking to anyone Friday or anything being transferred to legal. It has been impossible to get any information from anyone and we are unsure what we should do. I have a warranty from the work done in November regarding the recall issue but Ford is saying this is unrelated and will not be covered, but also will not tear apart the transmission to determine the actual cause due to the labor cost unless we pay for that as well.

- Vienna, OH, USA

problem #276

Jul 012019

Escape

  • 100,000 miles
Vehicle will stop running while in motion without warning. Also gives off heavy exhaust smell. There is only 100K miles on it. It is due to a coolant leak into the cylinder 3 causing a gasket to blow (see attachment for invoice and details). We were told by the car shop that this has happened to at least 5 other Ford Escape owners (we aren't in a heavily populated area, so this is significant). Car is not safe to drive due to high risk of becoming stranded, which is not safe due to traffic, children on board, hot weather, and so on.

- Fargo, ND, USA

problem #275

Jun 242019

Escape

  • 79,000 miles
Vehicle is overheating. Coolant level stays low even after refilling. No visible leaks.

- Baton Rouge, LA, USA

problem #274

Jun 072019

Escape

  • 67,000 miles
On May 13, 2019 took my car to world Ford to fix door recall, as I was there was told I needed brake and transmission fluid replaced. After I got my car back I was sitting idle and my temp gauge when to high turn off engine safely. I checked the coolant level it was low added water. I didn't have to do this every day. On May 31st, check engine light came on, my husband checked the dip stick which had no oil on it. I had the car towed to world Ford, who stated I needed a new engine because I had metal shavings in my engine and oil all over my car from an oil leak. They told me it was the people who change my oil last, I spoke with that company and have had both the owners go to world Ford, who has yet to return either of their phone calls. I have pictures of oil underneath my car, which in turn has all stemmed from my coolant being low and overheating my engine that has caused an oil leak. I called Ford and was told they have no resources to fix my car and I can pay for it and if they do come up with a program I might be able to be reimbursed. World Ford called me on June 14th and said they fixed the coolant recall, but no one is fixing my engine so I can come get the car. This is absolutely ridiculous that because of their faulty engineering I have been without a car for 3 weeks.

- Milton, FL, USA

problem #273

Jun 112019

Escape

  • 100,000 miles
The car began to overheat one morning while it was being driven on a city street about 45-50 mph. The car had been parked overnight for 8-10 hours before being driven. There were no visible signs of leaking coolant where the car had been parked. When coolant was added after the car had cooled off it poured out the bottom of the car. It was taken to a mechanic and there was a leak/hole in the coolant tank.

- Milford, MI, USA

problem #272

May 092019

Escape

  • 40,550 miles
I began losing coolant after taking my car in for coolant level sensor recall. I added water a few times before I decided not to drive it anymore. Couldn't figure out what was happening to my 5 year old less than 50, ooo mile car. Couldn't see any leak on the ground, decided to check oil, dip stick came back with water in the oil. Had it towed to Ford and my engine is blown, water all in the ngine

- Conroe, TX, USA

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