Recall performed (17S09) coolant sensor upgrade. The new sensor but the vehicle in (limp mode) can not drive it even though the coolant level was in the normal operating level. The mechanic indicated that a leak in the top hose was the issue and that there was a redesign of a known issue.lucky the vehicle was parked and had to be towed back to the dealership.

- Grosse Ile, MI, USA

Over the course of 1 year, vehicle in the shop 9 times for 109 days. On 7-6-2017- car would not accelerate & low power light on. 8-23-2017- vehicle overheating, goes in to limp mode, high temperature gauge goes up. 12-26-2017-towed in as car would not start. Coolant leak, quick connector to heater core and bypass valve leaking. 2-27-2018- check engine light on, cylinder misfire, cylinder head high temperature, low engine coolant, coolant level sensor 3-16-18- coolant light comes on, found upper coolant hose leak, check engine light on 3-19-18- towed in- low coolant and temperature light on, no heat, vehicle shuts off. 4-4-18- coolant level low light on.water pump was leaking. 4-19-18- check engine light on. Technician verified ses light on, found misfirecodes &coolant code but coolant was full, was advised to stop back in 2 weeks to check coolant. Called Ford certified garage at the 2 week date & was told they were too busy to bring vehicle in for a check. 5-14-2018- check engine light on--engine misfiring, removed spark plugs and colis to boresope engine, found coolant in cylinder 1, removed cylinder head for further inspection, map sensor contaminated, found cylinder head porosity, likely due to overheating.my total in repairs and towing: $4000+ in one year. Feel all issues were related to recall 17V209000 regarding the engine and engine cooling, which stated if the vehicle is started and driven with an insufficient level of coolant within the system, the engine cylinder head may overheat and crack:

- Whitesboro, NY, USA

Engine light came on one day then went off the next day. A week later went to get routine oil change and was notified of oil in coolant and possible head gasket cracked as well. They recommended take it to mechanic next door. Apparently the engine cylinder head overheated and cracked. Oil leaked into other systems in engine contaminated valves, intakes, spark plugs etc. Could have combusted causing fire at any moment. Mechanic told us to have it towed to Ford not safe to drive 3 miles. Got car fixed at Ford dealership for $3551.09. The following week we received a recall notice for our other 2014 Ford Escape built in same louisville factory a few weeks earlier than the just repaired Escape. Got the recall addressed on that vehicle but Ford says the VIN for the one I just paid for has not been identified for the recall! really"?"

- Atlanta, GA, USA

Purge valve fail, fails to start properly after filling fuel tank.was stalling after starting and engine check light comes on. Bad smell from exhaust.

- New Iberia, LA, USA

While standing still or driving under 30 mph, exhaust fumes enter vehicle with fresh air indicated on switch, set to recirculate, air switch changes by itself and allows fumes into car.

- Windsor Mill, MD, USA

Engine stalls for no apparent reason. Vehicle was stationary at traffic light. Last time was Saturday 1/19/2019

- Windsor Mill, MD, USA

The contact owns a 2014 Ford Escape. While driving approximately 30 minutes at 30 mph, the vehicle stalled without warning. The contact took the vehicle to tasca Ford seekonk (200 fall river ave, seekonk, MA 02771, (800)-737-0435) where it was diagnosed that the fuel pump system failed and needed to be replaced. The vehicle was repaired, but the failure recurred. The manufacturer was made aware of the failure and stated that the VIN was not included in a recall. The failure mileage was 28,000.

- Seekonk,, MA, USA

A recall was initiated for my car for localized overheating in engine cylinder causing cylinder head to crack, and pressurized oil leaks that can result in a fire in the engine compartment. I initially brought my car in for my engine overheating where my car was giving me a warning sign to pull over and immediately turn off my car. They replaced the coolant hose. Two months later the same issue occurred and they then replaced the coolant tank. Fast forward one year and the issue began to happen once again. I took my car back in and the coolant tank was replaced for the second time in may of 2018. I had no issues until December of 2018 where once again the car gave me the same warning sign and once again needs the coolant hose replaced due to it leaking. They have told me I am responsible for replacing this on my own and paying for it. Each time I have been driving when this issue occurs and I have to immediately pull over and turn my car off to avoid further damage as well and I cannot drive my car for numerous days while I wait for them to repair it. I want to figure out a solution moving forward because clearly this car is not being fixed even when I take it in over and over again.

- San Francisco, CA, USA

January 9, 2019 at 10:39pm my 2014 Ford Escape caught on fire. Driving down interstate 81, going speed limit 70 mph, vehicle shut off and said "service engine now". steering and brakes did not lock up but the vehicle lost rpms and was not running as I pulled over to the right hand shoulder, I was in the left hand lane when my vehicle shut off. As I stopped, I put vehicle in park and turned key off, all while it said "service engine now". I turned my hazards on and got out my phone to call someone for help. As I looked up I seen flames coming from the windshield wiper area and smoke in front of my lights, I grabbed my work bag and jumped out of the vehicle, jumped across the guard rail, and immediately called 911 from a safe distance. In approximately 6-9 minutes the entire front end of my vehicle was engulfed in flames as I was on the phone with 911. Took responders about 15 to 20 minutes to arrive and to put out the fire. As soon as responders finally showed, I could hear both tires explode a few minutes apart from each other. Once fire was safely put out, the entire front end of my vehicle was melted and the inside as well was beyond recognizable. I was told my vehicle is totalled, obviously, and I got a tow to take vehicle to my house where the 2014 Ford Escape is sitting in my yard. I figured my insurance company might come look at it but they didn't because all I had was liability on it. I did not know until a couple days later there was in fact a recall on my vehicle, due to risk of engine fire.

- Buchanan, VA, USA

On 02/06/208 took vehicle to heritage Ford vt for coolant level sensor recall. Recall was performed. On 03/20/2018 vehicle was towed back to heritage Ford vt due to recall performed incorrectly repair was complete. 04/19/2018 vehicle towed back to heritage Ford vt recall done incorrectly resulting in remanufactured engine replace. Vehicle was towed back to heritage Ford 05/16/2018,06/19/2018,07/09/2018,09/07/2018 due to vehicle overheating causing possible coolant to leak into engine. On 10/30/2018 vehicle overheated heritage Ford vt supervisor and mechanic video recorded pouring coolant into vehicle and driving away possibly causing more damage to oil and engine.11/30/2018 vehicle returned to heritage Ford vt due to overheat coolant possibility causing a breakdown of oil and damage to engine. Heritage Ford vt replaced coolant sensor improperly. Heritage Ford vt is now claiming no responsibility for this action, stating, in order for this vehicle to be repaired I the customer will have to purchase a new engine due to heritage Ford vt negligence of replacing a coolant sensor correctly.I feel as the customer this vehicle is, was a safety issue due to the negligence of heritage Ford vt.

- South Burlington, VT, USA

While driving the car usually going up a hill the temperature gauge quickly goes up and shows the car is overheating and all kinds of warnings sounds and visual notices go off telling me to stop the car and park safely. This has happened 3 times. The last time this happened 2 days ago I could put the car into gear but it would not engage and go forward or backward and I had to coast to a stop and pull over to the side of the road and have it towed.

- Wailuku, HI, USA

My car kept shutting off on me and I took it to my dealer and they said the coolant was leaking into my cylinder head and I needed a new engine. I see on here that there are multiple recalls for this model dealing with the coolant leaking. However, the dealer called Ford and was told it was not covered. My car is only 4 years old and I need a complete new engine for $9,000 dollars. I'm not sure who to complain to or how to get this handled but I don't have $9K laying around. I work two jobs as it is and I can't afford it.

- Canal Winchester, OH, USA

My Ford Escape is overheating. While driving the display panel read: Speed reduced to lower engine temperature. After researching I realized that this problem was part of an earlier recall. I contacted Ford and was told that my VIN was not included in that recall.

- Dallas, TX, USA

Formula Ford preformed several recalls on my 2014 Ford Escape on October 31 2018. One recall in particular was on the coolant system in my car, it took them a couple days to preform needed recalls. A week or two after my car having the recalls done to it a coolant low service soon warning light came on my dash. I called formula Ford service and was told to try an put coolant in it and see if that remedied the problem. I did and the light went out but in another week or so the light came back on I called formula Ford service again to have my car looked at and they were not able to schedule me until 12/13/18 on 12/7/18 my car became inoperable. I had it towed into formula Ford under my road side assistance through my insurance, after their inspection of the car I was told on Monday 12/10 that it had a blown head gasket due to over heating but it had nothing to do with the recall they preformed on my coolant system, even though my car ran fine prior to bringing it to this shop.

- Graniteville, VT, USA

The vehicle stalled while driving down a rural highway. A sudden jerk was felt and then 'engine failure' appeared on the display. The car began to smoke and within seconds the engine compartment was fully engulfed. It was later learned that this vehicle had a recall related to a defect that has caused several similar cases. This recall notice was never received by us, therefore went unfixed. This vehicle has been worked on by a certified Ford dealership since the recall and the recall went unnoticed there as well.

- Quincy, IL, USA

I have a blown head gasket which resulted from a leak from the radiator into the manifold. There was no low fluid light that warned of the leak which would have prevented this defective flaw.this problem exactly fits the recall 17V209000 (see attached) for exactly the make, model, year, engine, etc. Of my vehicle, but for some reason my vehicle was not included. I brought the vehicle to 2 mechanics and they believe 100% that it should include my vehicle and are not sure why its included. Please review and please try to add my vehicle to the recall list

- Omaha, NE, USA

Keep loosing coolant and resulted to damaging cylinder head and Ford does not want to fix the problem despite the recall. They say recall they made is to prevent the preventive.

- Tulare, CA, USA

Vehicle stalls in the middle of the drive and engine oil symbol and battery signs pop up on the dashboard. Turn off the car and on again to resolve the issue. This is a safety issue with oncoming traffic. This starts occurring on my cars once the car has 60,000 miles. Cannot reproduce this issue. Battery and alternator are verified and they are good condition.

- Canton, MI, USA

The contact owns a 2014 Ford Escape. While the vehicle was at a complete stop, the engine temperature and engine cooling warning indicators illuminated. The vehicle was taken to gwinnett place Ford (3230 satellite blvd, duluth, ga 30096, 404-418-6877), but was not diagnosed or repaired. The manufacturer was not notified of the failure. The failure mileage was approximately 48,064.

- Norcross, GA, USA

Coolant leak. No sensor warning light. No recall notice. Message stated car was overheating while idling in a drive-thru. Added coolant. Several months later, same situation, different drive-thru. Coolant added.

- Jasper, AL, USA