The contact owns a 2014 Ford Escape. While driving 65 mph, the vehicle stalled without warning. The contact was able to restart the vehicle after several attempts. The vehicle was taken to rush truck center orlando (located at 2350 diversified way, orlando, fl 32804, (407) 581-8000) where it was diagnosed that the purge valve needed to be replaced. The vehicle was not repaired. The manufacturer was notified. The approximate failure mileage was 150,000.

- Vernon, CT, USA

This is now the 4th time my car has stalled on the road without warning. They've all revolved around some type of electrical failure that either caused the vehicle not to start, overheat or lose power all together and come to a complete stop. Three times this happened while on the highway and once on surface streets. In this most recent one. Some of the repairs were covered under a recall but there's something about this model that is just wrong. I had a Ford Explorer for over 10 years and 200,000 miles and it never broke down on me the way this one has. I do not feel safe with this car.

- Diamond Bar,, CA, USA

High engine temp, pull over safely message flashes on display and engine light comes on. Car started running rough. Fortunately was just pulling out of my driveway and didn't get over 5 mph. I backed up into garage, turned off car. Started it again and when I got to same spot (approximately 1/8 mile) the same warnings popped up. Towed to dealer upon their advise. Now they are telling me, after having the car for 6 days, that it's either the head gasket or block cracked due to coolant being low. They tested coolant and confirmed it is leaking internally. Note - I did have the recall related to the issue performed in February 2018. Now, with only 1 month left on original warranty but at 61,500 miles (so over by a smidge), Ford will not repair car. If the recall was performed but the car exhibited the problem anyways, no matter how far it was driven since then, that tells me that the recall solution did not work.

- Hempstead, TX, USA

On 10/28/2018 around 10:30am I was driving to church with my family. While stopping at an intersection of North route 88 and 837 in monongahela, pa, I noticed that there was smoke coming out of the heating vents. Then as I tried to accelerate, the car shut down. So, I was able to push the car to a nearby parking lot to investigate the problem. After I evacuated my family from the car, I opened the hood and the smoke progressed to a fire, which I called 911 and the fire department arrived and extinguished it. Then a tow truck was called and towed my vehicle to lenzi service station in monongahela, pa. After reporting this to the insurance company, the insurance investigator determined that it was an exhaust fire occurred due to an unseen oil leak. I reported the incident to Ford on 10/29/2018, but have yet to hear from them. The insurance company, which is usaa, has agreed to buy out the rest of my payment and told me that I can go and buy a new car.

- Charleroi, PA, USA

The contact owns a 2014 Ford Escape. The contact stated that the instrument panel indicators illuminated and smoke appeared under the hood. The vehicle was pulled over and the contact discovered that coolant was leaking. The contact let the vehicle cool off and added more coolant. The vehicle was towed to coconut point Ford (22400 S tamiami trail, estero, fl 33928, (888) 859-1976) where it was diagnosed that coolant leaked out from a defective unknown part that was not covered under the extended warranty. The manufacturer stated that there was no recall on the vehicle and would open a case to see if they could provide assistance towards the repair costs since the warranty had just expired. The failure mileage was 67,000.

- Naples, FL, USA

While on highway. RPM scdropped to 0. all lights on dash lit up. Smell burning. Car stopped working rolled to side of highway exit ramp. Towed to kuhlmanns's automotive on meridenrd wolcott ct 06716

- Wolcott, CT, USA

This is the second time this vehicle has experienced this issue. The car loses coolant fluid, then overheats. The manufacturer has installed a sensor that reports the fluid level condition, but has not addressed the cause of the fluid loss. As a result, the head requires replacing, or the vehicle needs a new engine. The car also has a chance for an under-hood fire. The manufacturer, Ford, is negligent.

- Kingwood, TX, USA

Ford fixed a recall on my car regarding the coolant sensor and my car hasn't been right ever since. Same day that I brought it home the coolant sensor said coolant level low even though they had just filled it up and there was plenty of coolant in the car. Yesterday on my way home from work my car over heated and, lights on the dash said for me to pull over safely as soon as possible. The car automatically slowed down to barely 5miles/hour on it own, it would not accelerate. Now the car is not drivable as it overheats within 30 seconds of starting the car up. Dealerships near me will not service my car for another 2 weeks and they don't have a loaner car that I can use in the meantime, and on top of that it's going to have to be towed to the dealership because it's non-drivable. According to the diagnostics ran on it the code that came up was - P1299.

- Poughkeepsie, NY, USA

The contact owned a 2014 Ford Escape. The contact stated that a recall noticed was received under campaign number: 17V209000 (engine and engine cooling), the vehicle was taken to colonial Ford dealer (120 federal rd # 126, danbury, ct 06811, (203) 748-3503) where the recall was completed. The contact stated that the coolant warning light illuminated, the vehicle was taken back to colonial Ford dealer, and it was diagnosed that a poor pin fit correction #48802 P2560 needed to be replaced. The vehicle was repaired. The contact stated that while the driver was driving at 20 mph, the coolant warning light illuminated, and the vehicle stalled but was able to coast to the side of the road. The driver noticed smoke was coming from under the hood then flames appeared. The vehicle caught on fire. The fire department extinguished the fire. A police report was filed. The vehicle was towed to a tow lot and destroyed. The manufacturer was not notified of the failure. The approximate failure mileage 52,000.

- Sandy Hook, CT, USA

Coolant level sensor system installation, NHTSA recall number: 17V209, daughter had went to grocery store with a friend, had turned off vehicle and exited it, was helping friend carry groceries to apartment, when went to got back to car it was on fire under the hood, called fire department, fire department came and extinguished the fire, vehicle was towed and is being investigated by fire marshal

- La Porte, TX, USA

1.6L ecoboost engine is burning coolant through the combustion chamber (heads). This causes car to lose coolant, misfire, and overheat. Recall 17S09 would seem to address this issue. My vehicle, that meets all of the parameters of the recall to include vehicle model, make, year, engine size, factory of assembly, date of assembly, etc., is not included in the recall. Ford is unwilling to rectify.

- Acworth, GA, USA

I previously filed a report due to the engine coolant low light coming on. Took car to the dealer where they ran test and discovered coolant had leaked into the engine and oil and that the engine would have to be replaced. Quoted a price of $6,400+/- when they pulled the engine they removed the turbo for re-use. Upon removal of the turbo, bearings and shrouds of metal feel out. I was told that there was catastrophic failure and that the bearings and metal had exploded into the aluminum engine block causing a crack and allowing coolant into the engine and oil. I'm still waiting on the repair to be completed, and know the cost appears to be around $7,500+/-. still haven't heard back from Ford. This could have been bad of the engine shut down while driving.

- Carmel, IN, USA

The contact owns a 2014 Ford Escape. While driving 55 mph, the engine warning indicator illuminated and the vehicle stalled. The vehicle was towed to blue springs Ford (3200 nw South outer rd, blue springs, mo 64015, 816-229-4400) where it was diagnosed that the engine block had fractured. The vehicle was not repaired. The manufacturer was notified of the failure and advised the contact to call NHTSA. The failure mileage was approximately 74,947.

- Lee Summit, MO, USA

Engine coolant low light came on. Checked reserve and it was low. Vehicle had just been serviced 2,000 miles earlier. I added coolant the next day. I discovered oil on the floor. Took car to Ford and they did pressure and dye tests. They would coolant in the oil. They said this was not part of the coolant/cracked block, potential fire recall. Out car is serviced every 5,000 miles. Due to the coolant contamination of the aluminum engine, Ford stated the the engine would require replacement at $6,200+. the dealer had me speak to Ford customer care which I did. I googled online and there appears to be a number of similar incidents. The vehicle has approximately 95,000 miles. A properly serviced engine shouldn't fail that soon. The scope of the Ford recall should be expanded to cover engine coolant loss and engine contamination. Further driving could have resulted in the engine seizing up while driving.

- Carmel, IN, USA

While driving uphill on I-80 on a cool day in October, speed limit 65mph, out of no where, my 2014 Escape illuminated the check engine light, immediately followed by an "engine temp high, please stop safely" on the screen. I had never seen either of these warnings before so I immediately pulled over to the side of the highway and turned off the engine as it began smoking from under the hood. At this time the oil warning light illuminated red - within approx. 60 seconds, the engine made a loud popping noise and exploded into flames. I quickly evacuated the vehicle and ran down the highway, within minutes the entire car was in flames and was later ruled a total loss. This vehicle had been serviced by the Hyundai dealership it was purchased from 6 days prior and was given a "clean bill of health" by the mechanics.

- Reno, NV, USA

I purchased a 2014 Ford Escape from best Ford in nashua, nh back in July of 2014. I started to hear about recalls on the Escape because of issues with coolant levels leading to cracked blocks & potential fires. I started keeping an eye on my coolant levels. I started to notice that it was running low & I found myself topping off the coolant on a regular basis. I called Ford & explained to them that I was having issues with coolant levels as stated in many recalls, I asked if my car would be added to the recall. They told me my car wouldn't fall under the recall because the recall pertained only to certain engines that came from a certain plant. That is incorrect. A couple of weeks ago my car started acting up. I took it to a local mechanic but he said I should go directly to Ford with my car. I took my vehicle to ipswich Ford. Once they started to dig into the issues with my car, they realized that the motor was junk but also that my vehicle was not under recall or warranty. They stopped working on the car because it would have cost me hundreds of dollars to find out what they already knew, that the engine was junk. By them stopping the work, they were able to put the motor back together so I could drive it temporarily. If they continued, I would have been taking the car out of the service center on a flat bed. The service manager at ipswich Ford also told me that the issue with these motors is not only from a certain plant but that all ecoboost motors have issues. He said that Ford was giving them an allowance yearly to help people with engine issues. He informed that Ford has now cut-off any allowances & that if the car isn't on a recall or has the extended warranty, the customer is left out in the cold. I need to know if there is anything that can be done for me in my situation. Can I be added to the recall, do I have any other avenues to get compensation from Ford

- Ipswich, MA, USA

While traveling at approximately 60mph, at approximately 52K miles, my 2014 Ford Escape suddenly overheated and presented a warning to pull over and stop the car. My coolant level had dropped below the minimum and my car overheated. I added water for the system and had my car taken to a local shop who replaced the thermostat as well as coolant overflow system. Additionally the check engine light illuminated after overheating. Once "fixed" and less than 5000 miles later (approximately 56K), my car overheated again. The coolant levels were low, with no warning of low coolant system ever displayed until I received the warning (again going approximately 60 mph) to pull over and shut down overheated engine. The check engine light was illuminated and I brought the car to shop again. Diagnostic of code read potentially faulty thermostat (which I had replaced less than 5000 miles before) or low coolant (again just filled). I decided not to action (except standard oil change due) and the check engine light went off on its own. Now at 56,800 my car had the check engine light re-illuminated and now is blinking that I have low oil pressure (less than 2000 miles since oil change). Taking to service this afternoon for diagnostic. Very similar to issues documented in other 2014 Escapes under recall 17S09- however, my particular VIN is not considered included, despite build at louiville, ky in April 2014. Therefore, no recall service of coolant sensor can be provided.

- Jacksonville, FL, USA

The contact owns a 2014 Ford Escape. While driving various speeds, the engine coolant and check engine indicators illuminated on several occasions. The contact stated that the engine coolant was replaced, but the indicators remained illuminated. An independent mechanic found a diagnostic trouble code for the cylinder 2 misfire and stated that the engine was faulty and needed to be replaced due to a blown headgasket. Miracle Ford (1394 nashville pike, gallatin, Tennessee 37066, (615) 452-5267) was made aware of the failure. The vehicle was not diagnosed or repaired by the dealer. The manufacturer was made aware of the failure and referred the contact to NHTSA. In addition, the manufacturer stated that there were no recalls or service warranty programs on the vehicle. The failure mileage was 118,571.

- Gallatin, TX, USA

The contact owns a 2014 Ford Escape. While driving approximately 55 mph, the transmission failed. The contact depressed the accelerator pedal and the rpms increased rapidly. The contact was unable to accelerate beyond 55 mph. The contact pulled the vehicle over to the side of the road and was able to restart the vehicle and drive away. Folsom lake Ford (12755 folsom blvd, folsom, California, (916) 353-2040) diagnosed that the coolant level sensor system was faulty. The dealer also stated that the transmission was faulty and needed to be replaced. The vehicle was not repaired. The manufacturer was not made aware of the failure. The contact referenced NHTSA campaign number: 17V209000 (engine and engine cooling). The failure mileage was 80,853.

- Washington, DC, USA

Coolant recovery cracked due to engine heat without thermostat indicating high engine temperature.

- Yucaipa, CA, USA