While driving uphill on I-80 on a cool day in October, speed limit 65mph, out of no where, my 2014 Escape illuminated the check engine light, immediately followed by an "engine temp high, please stop safely" on the screen. I had never seen either of these warnings before so I immediately pulled over to the side of the highway and turned off the engine as it began smoking from under the hood. At this time the oil warning light illuminated red - within approx. 60 seconds, the engine made a loud popping noise and exploded into flames. I quickly evacuated the vehicle and ran down the highway, within minutes the entire car was in flames and was later ruled a total loss. This vehicle had been serviced by the Hyundai dealership it was purchased from 6 days prior and was given a "clean bill of health" by the mechanics.

- Reno, NV, USA

I purchased a 2014 Ford Escape from best Ford in nashua, nh back in July of 2014. I started to hear about recalls on the Escape because of issues with coolant levels leading to cracked blocks & potential fires. I started keeping an eye on my coolant levels. I started to notice that it was running low & I found myself topping off the coolant on a regular basis. I called Ford & explained to them that I was having issues with coolant levels as stated in many recalls, I asked if my car would be added to the recall. They told me my car wouldn't fall under the recall because the recall pertained only to certain engines that came from a certain plant. That is incorrect. A couple of weeks ago my car started acting up. I took it to a local mechanic but he said I should go directly to Ford with my car. I took my vehicle to ipswich Ford. Once they started to dig into the issues with my car, they realized that the motor was junk but also that my vehicle was not under recall or warranty. They stopped working on the car because it would have cost me hundreds of dollars to find out what they already knew, that the engine was junk. By them stopping the work, they were able to put the motor back together so I could drive it temporarily. If they continued, I would have been taking the car out of the service center on a flat bed. The service manager at ipswich Ford also told me that the issue with these motors is not only from a certain plant but that all ecoboost motors have issues. He said that Ford was giving them an allowance yearly to help people with engine issues. He informed that Ford has now cut-off any allowances & that if the car isn't on a recall or has the extended warranty, the customer is left out in the cold. I need to know if there is anything that can be done for me in my situation. Can I be added to the recall, do I have any other avenues to get compensation from Ford

- Ipswich, MA, USA

While traveling at approximately 60mph, at approximately 52K miles, my 2014 Ford Escape suddenly overheated and presented a warning to pull over and stop the car. My coolant level had dropped below the minimum and my car overheated. I added water for the system and had my car taken to a local shop who replaced the thermostat as well as coolant overflow system. Additionally the check engine light illuminated after overheating. Once "fixed" and less than 5000 miles later (approximately 56K), my car overheated again. The coolant levels were low, with no warning of low coolant system ever displayed until I received the warning (again going approximately 60 mph) to pull over and shut down overheated engine. The check engine light was illuminated and I brought the car to shop again. Diagnostic of code read potentially faulty thermostat (which I had replaced less than 5000 miles before) or low coolant (again just filled). I decided not to action (except standard oil change due) and the check engine light went off on its own. Now at 56,800 my car had the check engine light re-illuminated and now is blinking that I have low oil pressure (less than 2000 miles since oil change). Taking to service this afternoon for diagnostic. Very similar to issues documented in other 2014 Escapes under recall 17S09- however, my particular VIN is not considered included, despite build at louiville, ky in April 2014. Therefore, no recall service of coolant sensor can be provided.

- Jacksonville, FL, USA

The contact owns a 2014 Ford Escape. While driving various speeds, the engine coolant and check engine indicators illuminated on several occasions. The contact stated that the engine coolant was replaced, but the indicators remained illuminated. An independent mechanic found a diagnostic trouble code for the cylinder 2 misfire and stated that the engine was faulty and needed to be replaced due to a blown headgasket. Miracle Ford (1394 nashville pike, gallatin, Tennessee 37066, (615) 452-5267) was made aware of the failure. The vehicle was not diagnosed or repaired by the dealer. The manufacturer was made aware of the failure and referred the contact to NHTSA. In addition, the manufacturer stated that there were no recalls or service warranty programs on the vehicle. The failure mileage was 118,571.

- Gallatin, TX, USA

The contact owns a 2014 Ford Escape. While driving approximately 55 mph, the transmission failed. The contact depressed the accelerator pedal and the rpms increased rapidly. The contact was unable to accelerate beyond 55 mph. The contact pulled the vehicle over to the side of the road and was able to restart the vehicle and drive away. Folsom lake Ford (12755 folsom blvd, folsom, California, (916) 353-2040) diagnosed that the coolant level sensor system was faulty. The dealer also stated that the transmission was faulty and needed to be replaced. The vehicle was not repaired. The manufacturer was not made aware of the failure. The contact referenced NHTSA campaign number: 17V209000 (engine and engine cooling). The failure mileage was 80,853.

- Washington, DC, USA

Coolant recovery cracked due to engine heat without thermostat indicating high engine temperature.

- Yucaipa, CA, USA

The contact owns a 2014 Ford Escape. While driving at an unknown speed, the engine made a loud popping noise and the check engine warning indicator illuminated. The vehicle was taken to wayne Ford (444 us-46, wayne, NJ 07470) where it was diagnosed that the engine needed to be replaced because it ingested coolant. The vehicle was not repaired. The manufacturer was notified of the failure. The contact stated that the vehicle was repaired per NHTSA campaign number: 17V209000 (engine and engine cooling). The approximate failure mileage was 75,000.

- Wayne, NJ, USA

Coolant overflow tank is leaking resulting in low levels of coolant. Coolant was noticed under the car at 3 separate occasions. Noticed a recall including 2014 Ford Escapes with 1.6 liter turbocharged 4 cylinder engine however my VIN was not included and I feel it should have been included. Recall states that low levels of coolant can cause the head to crack leading to an engine fire.

- Hummelstown, PA, USA

I was parked in a large parking lot of a grocery store. When leaving my vehicle was being put into drive, transmission went into reverse and shifter was in park. The key was able to be removed but unable to keep car secure w/O leaving parking brake on. There was no way to crank the car since it was not in park. Car was completely non working. My vehicle had to be left in the parking lot and towed to a dealership for repairs. In sitting in the parking lot, with a non-functioning car waiting for a tow truck, I searched online and found the exact description of what was going on under recall 18S20. Informed the dealership of this when the car was delivered to them. That was the only part that was fixed, since it was the only faulty part. Ford refused to pay for the repairs since, apparently, my car was manufactured at a different plant. Same make, model, etc. Same part, others are paid for, just not mine. Ford was not willing to compensate because the VIN was not in the system for this recall at the time of my repairs. This was a safety issue and lot of wasted time, services and money. If I had known and been informed of this I could have had it fixed prior to a breakdown and would not have had to have my children with me, in a hot car, in a busy parking lot very upset. Unnecessary stress for sure.

- Jefferson, GA, USA

Truck stalls while driving, and won't start back up. Ive had it towed twice already for the same problem also had it towed to a mechanic shop where they couldn't find anything wrong with it besides saying it seemed to be a gltch inside the computer. Check engine light illuminates reading code P0109. When it stalls it gives no warning and no indications that there's a problem which can lead to a dangerous situation.

- New Orleans, LA, USA

2014 Escape recalled to fix coolant leak. 6 months later the coolant is leaking and warped the head gasket. Had the vehicle towed to Ford, they are trying to deny responsibility, despite the service department directly stating on my invoice "engine coolant leak caused head gasket to warp." My car has been at the dealership for 15 days and they still have not worked on it because they are arguing who is responsible with my warranty company. It seems like a lot of people are experiencing the same poor workmanship. I am now contacting an attorney, with all these cases we may have a class action suit against Ford.

- Oakdale, PA, USA

I have had to replace my battery twice in this car already, it continuously shows corrosion on the battery terminals. I have been told that it appears that there is something that is constantly pulling energy but there is nothing left on and no added extras at anytime.

- Thomasville, GA, USA

After driving approx. 1/2 mile on a very busy city street at morning rush hour, going approx 35 mph, I started coasting downhill. Screen indicated high engine temperature, engine immediately started to stall making it hard to maneuver the vehicle. Message indicated to pull over & shut off engine. Temp gauge was all the way in the red. Had vehicle towed to dealership for diagnostic.

- Fredericksburg, VA, USA

17S09 cooling system recall perfromed in Feb 2018 vehicle has had numerous trips back to multiple Ford dealerships follwoing high temperature light coming on. The engine has been replaced a hose replaced, cooling fan relay replaced. Currently the car is at a dealer who is now saying the instrument panel cluster is the problem but is now attempting to charge me $750, this car had no issues prior to the recall. Ford does not seem to know how to fix these problems and now I am about to be on the hook for them. I should't have to pay to be their guinea pig. They have left my car unsafe and unreliable.

- Clearwater, FL, USA

I was driving my car southbound on I75 and my engine burst into flames, lucky my brother was behind me and could see the first under the car and called me to tell me to pull over and get out right away. I got out and the car burnt up on the side of the road.

- Ellenton, FL, USA

The vehicle completely stalled in the middle of driving after a leak recall was made. We took the car and had the necessary recall done. However the engine stalled the car and now we have to shell out $6,000 for a new engine due to a cracked block. Since we already took the car to get a leak recall issue fixed, we are afraid the new engine will get overheated again and the car will stall. Also, we would have to shell out more money for another engine.

- Mount Juliet, TN, USA

My car with only 34,000 miles overheated driving on the highway. I take my car for for oil changes and service regularly. There was no indication of a problem until this happened. My mechanic said I was low on coolant and after further testing said I had a leak. He then told me that there was a recall on 2014 Ford Escapes for this exact problem. Ford's number for this recall is 17S09. I called my Ford dealer and was told that even tough my car was having the same issue my particular car was not part of the recall and I would have to pay to have the car fixed. Thinking this was outrageous I called Ford directly. They as well told me the same thing. After further research I see that I am not the only 2014 Ford Escape owner that has been told that although they have this same safety issue our vehicle is not included in the recall. I believe further investigation needs to be done and more cars included in this recall.

- West Haven, CT, USA

While traveling on the highway, my engine suddenly overheated and I was given an alarm displaying that its overheating and stop safely. When opening my lid, I found the coolant level had dropped below minimum. I had no warning that my coolant level was suddenly low and the car had been operating fine the previous day and earlier in the morning. I added water to the system and after returning the car to a safe temp, drove it to a store. The check engine light came on instantly after the heating issue. Ford has a recall for this issue including 2014 Ford Escape, however my VIN does not register as being applicable to the recall (although seems like identical issue.) this is the second time between 50-56000 miles this same issue has occurred.

- Jacksonville, FL, USA

Engine coolant sensor faulty. Brought to the dealership 2 times.

- Englewood, NJ, USA

A dozen times now when we start it up it run real ruff and will lurch, the rpms go up but not mph being gained. I have to pull over and turn it off and restart and it runs fine. We get a message that reads "engine fault service now". when we take it to the dealer they can't fine any errors on when they hook it up to their computer. This has happened multiple times within the last week and over the almost 4 years I've owned the car. I was driving it on a city street and had just backed out of my drive way, other times it's happened has been on city streets shortly after pulling forward, and those times I had not backed up at all prior to it doing it. This morning when it happened I almost had someone rear-end me because my car would not get above 5mph. I had driven about a block from my home before the error message came on and was forced to pull over. Thankfully I wasn't on the highway yet.

- Vermillion, SD, USA