The contact owns a 2014 Ford Escape. While driving at an unknown speed, the engine made a loud popping noise and the check engine warning indicator illuminated. The vehicle was taken to wayne Ford (444 us-46, wayne, NJ 07470) where it was diagnosed that the engine needed to be replaced because it ingested coolant. The vehicle was not repaired. The manufacturer was notified of the failure. The contact stated that the vehicle was repaired per NHTSA campaign number: 17V209000 (engine and engine cooling). The approximate failure mileage was 75,000.

- Wayne, NJ, USA

Coolant overflow tank is leaking resulting in low levels of coolant. Coolant was noticed under the car at 3 separate occasions. Noticed a recall including 2014 Ford Escapes with 1.6 liter turbocharged 4 cylinder engine however my VIN was not included and I feel it should have been included. Recall states that low levels of coolant can cause the head to crack leading to an engine fire.

- Hummelstown, PA, USA

I was parked in a large parking lot of a grocery store. When leaving my vehicle was being put into drive, transmission went into reverse and shifter was in park. The key was able to be removed but unable to keep car secure w/O leaving parking brake on. There was no way to crank the car since it was not in park. Car was completely non working. My vehicle had to be left in the parking lot and towed to a dealership for repairs. In sitting in the parking lot, with a non-functioning car waiting for a tow truck, I searched online and found the exact description of what was going on under recall 18S20. Informed the dealership of this when the car was delivered to them. That was the only part that was fixed, since it was the only faulty part. Ford refused to pay for the repairs since, apparently, my car was manufactured at a different plant. Same make, model, etc. Same part, others are paid for, just not mine. Ford was not willing to compensate because the VIN was not in the system for this recall at the time of my repairs. This was a safety issue and lot of wasted time, services and money. If I had known and been informed of this I could have had it fixed prior to a breakdown and would not have had to have my children with me, in a hot car, in a busy parking lot very upset. Unnecessary stress for sure.

- Jefferson, GA, USA

Truck stalls while driving, and won't start back up. Ive had it towed twice already for the same problem also had it towed to a mechanic shop where they couldn't find anything wrong with it besides saying it seemed to be a gltch inside the computer. Check engine light illuminates reading code P0109. When it stalls it gives no warning and no indications that there's a problem which can lead to a dangerous situation.

- New Orleans, LA, USA

2014 Escape recalled to fix coolant leak. 6 months later the coolant is leaking and warped the head gasket. Had the vehicle towed to Ford, they are trying to deny responsibility, despite the service department directly stating on my invoice "engine coolant leak caused head gasket to warp." My car has been at the dealership for 15 days and they still have not worked on it because they are arguing who is responsible with my warranty company. It seems like a lot of people are experiencing the same poor workmanship. I am now contacting an attorney, with all these cases we may have a class action suit against Ford.

- Oakdale, PA, USA

I have had to replace my battery twice in this car already, it continuously shows corrosion on the battery terminals. I have been told that it appears that there is something that is constantly pulling energy but there is nothing left on and no added extras at anytime.

- Thomasville, GA, USA

After driving approx. 1/2 mile on a very busy city street at morning rush hour, going approx 35 mph, I started coasting downhill. Screen indicated high engine temperature, engine immediately started to stall making it hard to maneuver the vehicle. Message indicated to pull over & shut off engine. Temp gauge was all the way in the red. Had vehicle towed to dealership for diagnostic.

- Fredericksburg, VA, USA

17S09 cooling system recall perfromed in Feb 2018 vehicle has had numerous trips back to multiple Ford dealerships follwoing high temperature light coming on. The engine has been replaced a hose replaced, cooling fan relay replaced. Currently the car is at a dealer who is now saying the instrument panel cluster is the problem but is now attempting to charge me $750, this car had no issues prior to the recall. Ford does not seem to know how to fix these problems and now I am about to be on the hook for them. I should't have to pay to be their guinea pig. They have left my car unsafe and unreliable.

- Clearwater, FL, USA

I was driving my car southbound on I75 and my engine burst into flames, lucky my brother was behind me and could see the first under the car and called me to tell me to pull over and get out right away. I got out and the car burnt up on the side of the road.

- Ellenton, FL, USA

The vehicle completely stalled in the middle of driving after a leak recall was made. We took the car and had the necessary recall done. However the engine stalled the car and now we have to shell out $6,000 for a new engine due to a cracked block. Since we already took the car to get a leak recall issue fixed, we are afraid the new engine will get overheated again and the car will stall. Also, we would have to shell out more money for another engine.

- Mount Juliet, TN, USA

My car with only 34,000 miles overheated driving on the highway. I take my car for for oil changes and service regularly. There was no indication of a problem until this happened. My mechanic said I was low on coolant and after further testing said I had a leak. He then told me that there was a recall on 2014 Ford Escapes for this exact problem. Ford's number for this recall is 17S09. I called my Ford dealer and was told that even tough my car was having the same issue my particular car was not part of the recall and I would have to pay to have the car fixed. Thinking this was outrageous I called Ford directly. They as well told me the same thing. After further research I see that I am not the only 2014 Ford Escape owner that has been told that although they have this same safety issue our vehicle is not included in the recall. I believe further investigation needs to be done and more cars included in this recall.

- West Haven, CT, USA

While traveling on the highway, my engine suddenly overheated and I was given an alarm displaying that its overheating and stop safely. When opening my lid, I found the coolant level had dropped below minimum. I had no warning that my coolant level was suddenly low and the car had been operating fine the previous day and earlier in the morning. I added water to the system and after returning the car to a safe temp, drove it to a store. The check engine light came on instantly after the heating issue. Ford has a recall for this issue including 2014 Ford Escape, however my VIN does not register as being applicable to the recall (although seems like identical issue.) this is the second time between 50-56000 miles this same issue has occurred.

- Jacksonville, FL, USA

Engine coolant sensor faulty. Brought to the dealership 2 times.

- Englewood, NJ, USA

A dozen times now when we start it up it run real ruff and will lurch, the rpms go up but not mph being gained. I have to pull over and turn it off and restart and it runs fine. We get a message that reads "engine fault service now". when we take it to the dealer they can't fine any errors on when they hook it up to their computer. This has happened multiple times within the last week and over the almost 4 years I've owned the car. I was driving it on a city street and had just backed out of my drive way, other times it's happened has been on city streets shortly after pulling forward, and those times I had not backed up at all prior to it doing it. This morning when it happened I almost had someone rear-end me because my car would not get above 5mph. I had driven about a block from my home before the error message came on and was forced to pull over. Thankfully I wasn't on the highway yet.

- Vermillion, SD, USA

On 13 August 2018 my fiance was driving to our new home we're buying when smoke started coming out of the engine compartment. I told her to pull over and grab her purse and get away from the vehicle. By now flames were coming from the engine compartment. Luckily she had cracked open the door before stopping because before she stopped all the doors automatically locked and could not be opened. I had arrived at the scene and the cars front end had virtually melted within 5 minutes. If my fiance had not cracked opened the door she most assuredly would have burned to death. If I had been driving I would definitely have had a difficult time escaping as I am a disabled veteran with several mobility problems. Our car was less than 4 years old with only 64000 miles on it. We never expected we might possibly be injured or die from a newer vehicle. I really hope that Ford Motor Company wasn't aware of this issue as we never received any notice of any problems whatsoever with this vehicle.

- Hephzibah, GA, USA

Vehicle erratically displays overheating visual and audible alarm during motion or stationary. After vehicle is turned off for a few seconds, alarms go off and temperature gage returns to normal operating temperature. Check engine light on for a while, then off, then back on. Drove to Ford dealer for service (didn't notice any performance issues), and they state that the engine needs to be replaced, because of a crack in the coolant resevoir, and coolant is getting into cylinder #3. I don't know how these are related. I have never noticed a coolant leak or steam/smoke in the exhaust.

- Grafton, WI, USA

I took my car in to the dealer due to coolant being low. The coolant leaked into the engine and my gasket had to be replaced. There are several articles in which Ford admits there are engine problems up to and including fire. I was able to mitigate damage by getting the car in early. The dealer called Ford, I called the Ford cares line and my claim was declined. This is a known problem. I have written to Ford, no reply

- Hazelwood, MO, USA

2 active recalls-no timeframe of when it will be remedied. Additionally, vehicle dies when put into D from R. vehicle has 52K miles, well maintained, shell fuel is used. This happens when backing up and putting into drive. Vehicle was in motion.

- Pace, FL, USA

The contact owns a 2014 Ford Escape. While driving 45 mph, the vehicle emitted an abnormal anti-freeze odor and experienced a loss of engine power. The failure occurred without warning. The vehicle was towed to dave sinclair Lincoln St. Peters (4760 N service rd, St peters, mo 63376) where it was diagnosed that the cylinder head was cracked and needed to be replaced. The vehicle was not repaired. The contact stated that a similar failure occurred one year prior and the vehicle was repaired. The manufacturer was notified of the failure. The failure mileage was 94,000.

- O'fallen, MO, USA

The contact owns a 2014 Ford Escape. The contact stated that the vehicle was taken to felix sabates Ford Lincoln (7601 South blvd, charlotte, nc) to be repaired per NHTSA campaign number: 17V209000 (engine and engine cooling). The dealer's representative took the contact's keys and declared the vehicle to be a road hazard due to the engine. The vehicle was repaired, but the dealer refused to return the vehicle due to additional damages caused by oil leaking into the coolant. The contact requested documentation, but the contact refused due to the damages being attributed to the recall. The manufacturer was notified and provided the contact with an estimate of the damages and requested that the dealer provide documentation. The failure mileage was approximately 69,000.

- Huntersville, NC, USA