10.0

really awful
Crashes / Fires:
1 / 68
Injuries / Deaths:
2 / 0
Average Mileage:
52,697 miles

About These NHTSA Complaints:

The NHTSA is the US gov't agency tasked with vehicle safety. Complaints can be spread across multiple & redundant categories, & are not organized by problem. See the Back button — blue bar at the very top of the page — to explore more.

Get notified about new defects, investigations, recalls & lawsuits for the 2014 Ford Escape:

Unsubscribe any time. We don't sell/share your email.

« Read the previous 20 complaints

problem #165

Aug 152018

Escape

  • 64,000 miles
Coolant leak into cylinder #3 & 4 resulting in necessary engine replacement at 64K miles. Only service issue to date on vehicle was a defective water pump & coolant sensor at just under 60K miles. While driving 'low coolant' light suddenly came on, checked coolant which was very low, filled and took to dealer less than 2 miles away. Vehicle was not included on the last coolant leak recall although very similar issue and built during the same time period at louisville plant.

- Aliquippa, PA, USA

problem #164

Aug 162018

Escape

  • 182,000 miles
My VIN is having the exact same cooling issues as recall. Dealer staes my VIN is not affected although the it broke in the exact fashion as the Ford recall 17V209000. The vehicle overheated and is losing coolant slowly. Car overheated and had to pull over.

- Godfrey, IL, USA

problem #163

Aug 082018

Escape

  • miles
2014 Escape was taken to the dealership for a coolant leak. Dealer found that the coolant bypass solenoid was leaking as well as the engine coolant temperature sensor was faulty. Both items were replaced. Bill was $566. Ford had a recall on over 200000 Escapes in the 2013 and some 2014 Escapes. I called the Ford company and found out that my Escape was not covered under there all. Said to them that over 200000 Escapes were recalled for the same exact problem and they said to bad the VIN number is not on the recall list.

- Wynantskill, NY, USA

problem #162

Jul 172018

Escape

  • 82,000 miles
We advised the local Ford dealer that the engine was running rough during start up but then turned normal, slight smell of anti freeze but no over heating or change in temperature gauge, had previously take the can in for the heat sensor / low coolant recall, was told to drive car to dealer. After arrival and further inspection we were advised that the engine was warped, head warped and needed a new engine. Both dealer and Ford and after market warranty blamed us for driving 5 miles on local roads to dealer and therefore they would not cover the problem.

- Milford, PA, USA

problem #161

Jul 182018

Escape 4-cyl

  • 50,100 miles
Engine stalls. - 1.6 L. - I have taken this car to the bob tomes Ford dealership in mckinney, Texas for this problem at least twice since I bought it new and they told me both times that there was nothing wrong and that the engine was operating per specifications. It is still stalling and really scares me when it does. In my opinion it is unsafe. I noticed your article about the 2013 Ford Escapes in the dallas morning news.

- Fairview, TX, USA

problem #160

Jul 272018

Escape

  • 74,000 miles
Posting date: July-29, 2018 (Sunday) vehicle : 2014 Ford Escape titanium 4X4 (4-cylinder turbo engine, automatic transmission) vehicle loses transmission power. Three weeks ago I came out of a freeway and tried to make a right turn on a fast moving local road. I made the turn and pressed the accelerator but the car would not move. The engine revved up but there was no motion. I had to immediately turn on the hazard flash lights to warn approaching vehicles behind. Finally I pressed the accelerator "slowly" and the car did move and pick up speed. There were no further issues that day. I had sensed "bumpy gear shifts" and "jerky accelerations" even before the above incident. I instinctively "knew" that things were not right but did not know exactly what it was. Two days ago my wife called me at work and said that after backing out from the garage, the car was not picking up speed. The "check engine" light had also come up. She somehow limped slowly back into the garage. When I returned home, I tried it too. I found that only the "rear drive" was working. The "forward drive" hardly worked. Often while in "drive" mode, the car rolled backwards on our mildly sloped driveway! using "the lowest gear" I somehow put it back into the garage. Yesterday I got it towed to the nearest Ford dealership. Being a Saturday, they could not do anything more. They said they will look into it tomorrow (Monday). I consider this to be a major safety issue. I am lucky that I did not lose complete power on the freeway and nothing bad has happened so far to me or my wife. Reading about others' experiences on the internet on the same model year vehicle, it seems that they might have faced much more dangerous situations. Please investigate this problem seriously and notify the vehicle manufacturer.

- Ann Arbor, MI, USA

problem #159

Jul 222018

Escape

  • 55,000 miles
2014 Ford Escape 4X2 overflow coolant tank causing coolant to leak. 230,000 cars have been repaired by Ford but they will not repair mine without a $230+cost. For some unknown reason my serial number is not covered. Lack of coolant leads to overheating and cracked head gasket. The car did reduce power and sound a pull over immediately warning on 2 occasions. The car has 55,000 miles.

- Ashburn, VA, USA

problem #158

Jul 212018

Escape

  • 85,000 miles
The contact owns a 2014 Ford Escape. While driving approximately 40 mph, the vehicle suddenly shut off and could not be restarted. The vehicle was towed to the contact's residence. The cause of the failure was not determined. The local dealer (john bleakley Ford Inc, 870 hwy 6 thornton rd, lithia springs, ga) was notified of the failure. The manufacturer was not notified. The vehicle was not diagnosed or repaired. The failure mileage was 85,000.

- Lithia Springs, GA, USA

problem #157

Oct 312017

Escape

  • 64,000 miles
Summary: In October 2018 I took the vehicle in for recall 17S09/nhtsa17V-209 to have the sensors put on. Then March 2018 I took verhicle in for parts to repair the leak.. however after the parts were put on the vehicle had to go back because the coolant light came on about late May. The dealership was very nice at looking at and resolving the problem. Then in June the light came on again and the coolant was low. Dealer check. They discovered the coolant leaking back into the engine. This was not a problem until this recall was done. I attempted to escalate this through Ford cares and obviously they don't. the only response I have is - this is not related to the recall. Plus they continued to tell me I do not have any warranty left on this vehicle which I am well of aware of. The recall specifcally states the leak will cause a crack in the cylyinders. That is exactly what happened. We complied with everything Ford asked of us regarding this recall.

- Louisville, KY, USA

problem #156

Jun 282018

Escape

  • 60,000 miles
In Jan 2018 I took the vehicle in for recall 17S09/nhtsa17V-209 to have the sensors put on. Initially the dealer did not have the parts, the part were put on in Feb. However after the parts were put on the vehicle had to go back because he coolant light came on about late April. The dealership was very nice at looking at and resolving the problem. Then in June the light came on again and the coolant was low. No signs of leakage and I was hesitant to replace so I had the dealer check. They discovered the coolant leaking back into the engine. This was not a problem until this recall was done. I attempted to escalate this through Ford cares and obviously they don't. the only response I have is - this is not related to the recall. I am a single mom, in a rental and now repairs of over 4K.

- Hazelwood, MO, USA

problem #155

Jul 012018

Escape

  • 44,000 miles
My son's car, says engine overheating and completely disables the cars engine to where it will stop you mid driving. Smoke came from under the hood of the car. Took it in and had a diagnostic test and nothing showed up. Coolant level fine and oil level fine. Car mechanic couldn't fine anything wrong. This continues to happen. We don't know what to do" my son gets scared to drive the car to school and work, but what really scary is he drives in 55 mile per hour roads to get to school and work and the car engine will hesitate will he is driving and then stop on him. Cars behind him don't understand what is going on and hunk at him. He has no shoulder to pull over on the roads. What is going on with Ford, Escape 2014 engine over heating????????????????????????"

- Morrisville, NC, USA

problem #154

Jun 112018

Escape

  • 72,000 miles
The contact owns a 2014 Ford Escape. The contact started the vehicle remotely for approximately five minutes. When the contact attempted to drive, the message center displayed "engine overheated". the vehicle had to be towed to the dealer (mac haik Ford pasadena, 4242 East sam houston parkway S, pasadena, Texas 77505) where it was awaiting diagnostic testing and repairs. The manufacturer was not notified of the failure. The approximate failure mileage was 72,000. The VIN was not available.

- Dickenson, TX, USA

problem #153

Jun 122018

Escape 4-cyl

  • Automatic transmission
  • 100,000 miles
The contact owned a 2014 Ford Escape. While driving at low speeds, flames were seen under the hood of the vehicle. The origin of the fire was determined to be the engine compartment. The fire department was called and extinguished the fire. A police report was filed. There were no injuries sustained. The vehicle was towed to a tow lot and deemed destroyed. The dealer (cavenaugh Ford Lincoln, llc, 2000 E highland dr., jonesboro, ar 72401, (870) 972-8000) was notified, but the vehicle was not diagnosed or repaired. The manufacturer was notified of the failure. The failure mileage was 100,000. Coolant level sensor system recall#17509 updated 9/25/18

- Jonesboro, AR, USA

problem #152

Jun 072018

Escape

  • 63,900 miles
The contact owns a 2014 Ford Escape. The contact noticed steam emerging from the hood and an abnormal odor of anti-freeze. There were no warning indicators illuminated. The contact verified that the anti-freeze reserve tank was cracked. The local dealer was not contacted. The vehicle was not diagnosed or repaired. The manufacturer was not notified. The failure mileage was 63,900.

- Patterson, NJ, USA

problem #151

May 282018

Escape

  • 118,346 miles
The contact owns a 2014 Ford Escape. While operating the vehicle, the temperature gauge indicated that the engine was overheated and the message "hot temperature" was displayed. The vehicle was taken to an independent mechanic and it was diagnosed that the water pump leaked and the coolant reservoir was cracked. After repairing the vehicle, the engine immediately overheated and it was discovered that the engine cylinder head was also cracked. The vehicle was not repaired. The manufacturer was notified of the failure, but no assistance was offered. The contact was informed that the vehicle was not included in NHTSA campaign number: 17V209000 (engine and engine cooling), although the vehicle experienced the same failure as listed in the recall. The failure mileage was 118,346.

- Morristown, TN, USA

problem #150

Mar 172018

Escape

  • miles
After the recall with the air condition I still has some problem and now my car is making a very strange noice in front when I drive more the 40 sometimes I'm not getting cold hair

- Round Rock, TX, USA

problem #149

Apr 302018

Escape

  • 62,000 miles
The vehicle's gear shift cable "breaks" leaving the vehicle inoperable unable to go into gear, drive or reverse. The vehicle drive ok then parked. The vehicle was parked in a public garage when I noticed that the vehicle would not go into gear.

- Forestville, MD, USA

problem #148

Apr 202018

Escape

  • 53,000 miles
The contact owns a 2014 Ford Escape. While driving 35 mph, the contact noticed smoke under the hood of the vehicle. The contact was able to extinguish the fire. The fire department was contacted and a fire report was filed. There were no injuries sustained. The vehicle was towed to an independent mechanic where it was awaiting inspection. The dealer and manufacturer were not notified of the failure. The approximate failure mileage was 53,000.

- Clarksburg, WV, USA

problem #147

Mar 252018

Escape

  • 73,100 miles
While in motion on the interstate doing 75 mph my car started making a ticking sound. I wasn't sure what it was at the time but I knew it was good. While getting off the exit I noticed my breaks were going out. They were very hard to push down and it barely made my car stop. I took it to a new by place that was able to read some codes. My check engine light had come on and the codes came up as cam shaft position sensor. I replaced the sensor and it did not fix the problem. I then took my car to the Ford dealership where I live. At this point it had died twice on the interstate and still made a horrible ticking sound. The dealership told me that my vacuum pump had come loose and the bolt had gotten metal in my engine which destroyed my engine. There were no warning signs when this happened and it happened very fast. My car started fine that day and drive fine up until the incident. This is a big safety concern and I've read several of people who had this same issue. I am now having to replace the engine and the turbo of my car out of pocket.

- Tomah, WI, USA

problem #146

Mar 242018

Escape

  • 50,000 miles
I was driving my 2014 Ford Escape for about 10 min. On whitney mill rrd. In Ontario county New York. When I got an alert on my dash board. It said engine over heating pull over ( or something along those lines) I look down at the tempeture gage as I was pulling over. The needle was in perfect position between hot and cold. After I stooped ( about 30 seconds at T he most) I got out, open the hood and saw flames coming up in the back of the engine between the engine and firewall. I instructed my wife to get herself and the dog out of the vehicle. Then I began throwing snow onto the area where the fire was coming from. In my opinion keeping the fire contained. The fire department eventually show up ( guessing 15 min.) they took over from that point. Sprayed fire extinguisher on the engine and remove pieces of the engine compartment to get a better look at the fire and make sure it was out. Then a tow truck came and took it away.

- Honeoye, NY, USA

Read the next 20 complaints »