10.0
really awful- Crashes / Fires:
- 1 / 68
- Injuries / Deaths:
- 2 / 0
- Average Mileage:
- 52,495 miles
About These NHTSA Complaints:
The NHTSA is the US gov't agency tasked with vehicle safety. Complaints can be spread across multiple & redundant categories, & are not organized by problem. See the Back button — blue bar at the very top of the page — to explore more.
« Read the previous 20 complaints
Vehicle erratically displays overheating visual and audible alarm during motion or stationary. After vehicle is turned off for a few seconds, alarms go off and temperature gage returns to normal operating temperature. Check engine light on for a while, then off, then back on. Drove to Ford dealer for service (didn't notice any performance issues), and they state that the engine needs to be replaced, because of a crack in the coolant resevoir, and coolant is getting into cylinder #3. I don't know how these are related. I have never noticed a coolant leak or steam/smoke in the exhaust.
- Grafton, WI, USA
I took my car in to the dealer due to coolant being low. The coolant leaked into the engine and my gasket had to be replaced. There are several articles in which Ford admits there are engine problems up to and including fire. I was able to mitigate damage by getting the car in early. The dealer called Ford, I called the Ford cares line and my claim was declined. This is a known problem. I have written to Ford, no reply
- Hazelwood, MO, USA
2 active recalls-no timeframe of when it will be remedied. Additionally, vehicle dies when put into D from R. vehicle has 52K miles, well maintained, shell fuel is used. This happens when backing up and putting into drive. Vehicle was in motion.
- Pace, FL, USA
The contact owns a 2014 Ford Escape. While driving 45 mph, the vehicle emitted an abnormal anti-freeze odor and experienced a loss of engine power. The failure occurred without warning. The vehicle was towed to dave sinclair Lincoln St. Peters (4760 N service rd, St peters, mo 63376) where it was diagnosed that the cylinder head was cracked and needed to be replaced. The vehicle was not repaired. The contact stated that a similar failure occurred one year prior and the vehicle was repaired. The manufacturer was notified of the failure. The failure mileage was 94,000.
- O'fallen, MO, USA
The contact owns a 2014 Ford Escape. The contact stated that the vehicle was taken to felix sabates Ford Lincoln (7601 South blvd, charlotte, nc) to be repaired per NHTSA campaign number: 17V209000 (engine and engine cooling). The dealer's representative took the contact's keys and declared the vehicle to be a road hazard due to the engine. The vehicle was repaired, but the dealer refused to return the vehicle due to additional damages caused by oil leaking into the coolant. The contact requested documentation, but the contact refused due to the damages being attributed to the recall. The manufacturer was notified and provided the contact with an estimate of the damages and requested that the dealer provide documentation. The failure mileage was approximately 69,000.
- Huntersville, NC, USA
Coolant leak into cylinder #3 & 4 resulting in necessary engine replacement at 64K miles. Only service issue to date on vehicle was a defective water pump & coolant sensor at just under 60K miles. While driving 'low coolant' light suddenly came on, checked coolant which was very low, filled and took to dealer less than 2 miles away. Vehicle was not included on the last coolant leak recall although very similar issue and built during the same time period at louisville plant.
- Aliquippa, PA, USA
My VIN is having the exact same cooling issues as recall. Dealer staes my VIN is not affected although the it broke in the exact fashion as the Ford recall 17V209000. The vehicle overheated and is losing coolant slowly. Car overheated and had to pull over.
- Godfrey, IL, USA
2014 Escape was taken to the dealership for a coolant leak. Dealer found that the coolant bypass solenoid was leaking as well as the engine coolant temperature sensor was faulty. Both items were replaced. Bill was $566. Ford had a recall on over 200000 Escapes in the 2013 and some 2014 Escapes. I called the Ford company and found out that my Escape was not covered under there all. Said to them that over 200000 Escapes were recalled for the same exact problem and they said to bad the VIN number is not on the recall list.
- Wynantskill, NY, USA
We advised the local Ford dealer that the engine was running rough during start up but then turned normal, slight smell of anti freeze but no over heating or change in temperature gauge, had previously take the can in for the heat sensor / low coolant recall, was told to drive car to dealer. After arrival and further inspection we were advised that the engine was warped, head warped and needed a new engine. Both dealer and Ford and after market warranty blamed us for driving 5 miles on local roads to dealer and therefore they would not cover the problem.
- Milford, PA, USA
Engine stalls. - 1.6 L. - I have taken this car to the bob tomes Ford dealership in mckinney, Texas for this problem at least twice since I bought it new and they told me both times that there was nothing wrong and that the engine was operating per specifications. It is still stalling and really scares me when it does. In my opinion it is unsafe. I noticed your article about the 2013 Ford Escapes in the dallas morning news.
- Fairview, TX, USA
Posting date: July-29, 2018 (Sunday) vehicle : 2014 Ford Escape titanium 4X4 (4-cylinder turbo engine, automatic transmission) vehicle loses transmission power. Three weeks ago I came out of a freeway and tried to make a right turn on a fast moving local road. I made the turn and pressed the accelerator but the car would not move. The engine revved up but there was no motion. I had to immediately turn on the hazard flash lights to warn approaching vehicles behind. Finally I pressed the accelerator "slowly" and the car did move and pick up speed. There were no further issues that day. I had sensed "bumpy gear shifts" and "jerky accelerations" even before the above incident. I instinctively "knew" that things were not right but did not know exactly what it was. Two days ago my wife called me at work and said that after backing out from the garage, the car was not picking up speed. The "check engine" light had also come up. She somehow limped slowly back into the garage. When I returned home, I tried it too. I found that only the "rear drive" was working. The "forward drive" hardly worked. Often while in "drive" mode, the car rolled backwards on our mildly sloped driveway! using "the lowest gear" I somehow put it back into the garage. Yesterday I got it towed to the nearest Ford dealership. Being a Saturday, they could not do anything more. They said they will look into it tomorrow (Monday). I consider this to be a major safety issue. I am lucky that I did not lose complete power on the freeway and nothing bad has happened so far to me or my wife. Reading about others' experiences on the internet on the same model year vehicle, it seems that they might have faced much more dangerous situations. Please investigate this problem seriously and notify the vehicle manufacturer.
- Ann Arbor, MI, USA
2014 Ford Escape 4X2 overflow coolant tank causing coolant to leak. 230,000 cars have been repaired by Ford but they will not repair mine without a $230+cost. For some unknown reason my serial number is not covered. Lack of coolant leads to overheating and cracked head gasket. The car did reduce power and sound a pull over immediately warning on 2 occasions. The car has 55,000 miles.
- Ashburn, VA, USA
The contact owns a 2014 Ford Escape. While driving approximately 40 mph, the vehicle suddenly shut off and could not be restarted. The vehicle was towed to the contact's residence. The cause of the failure was not determined. The local dealer (john bleakley Ford Inc, 870 hwy 6 thornton rd, lithia springs, ga) was notified of the failure. The manufacturer was not notified. The vehicle was not diagnosed or repaired. The failure mileage was 85,000.
- Lithia Springs, GA, USA
Summary: In October 2018 I took the vehicle in for recall 17S09/nhtsa17V-209 to have the sensors put on. Then March 2018 I took verhicle in for parts to repair the leak.. however after the parts were put on the vehicle had to go back because the coolant light came on about late May. The dealership was very nice at looking at and resolving the problem. Then in June the light came on again and the coolant was low. Dealer check. They discovered the coolant leaking back into the engine. This was not a problem until this recall was done. I attempted to escalate this through Ford cares and obviously they don't. the only response I have is - this is not related to the recall. Plus they continued to tell me I do not have any warranty left on this vehicle which I am well of aware of. The recall specifcally states the leak will cause a crack in the cylyinders. That is exactly what happened. We complied with everything Ford asked of us regarding this recall.
- Louisville, KY, USA
In Jan 2018 I took the vehicle in for recall 17S09/nhtsa17V-209 to have the sensors put on. Initially the dealer did not have the parts, the part were put on in Feb. However after the parts were put on the vehicle had to go back because he coolant light came on about late April. The dealership was very nice at looking at and resolving the problem. Then in June the light came on again and the coolant was low. No signs of leakage and I was hesitant to replace so I had the dealer check. They discovered the coolant leaking back into the engine. This was not a problem until this recall was done. I attempted to escalate this through Ford cares and obviously they don't. the only response I have is - this is not related to the recall. I am a single mom, in a rental and now repairs of over 4K.
- Hazelwood, MO, USA
My son's car, says engine overheating and completely disables the cars engine to where it will stop you mid driving. Smoke came from under the hood of the car. Took it in and had a diagnostic test and nothing showed up. Coolant level fine and oil level fine. Car mechanic couldn't fine anything wrong. This continues to happen. We don't know what to do" my son gets scared to drive the car to school and work, but what really scary is he drives in 55 mile per hour roads to get to school and work and the car engine will hesitate will he is driving and then stop on him. Cars behind him don't understand what is going on and hunk at him. He has no shoulder to pull over on the roads. What is going on with Ford, Escape 2014 engine over heating????????????????????????"
- Morrisville, NC, USA
The contact owns a 2014 Ford Escape. The contact started the vehicle remotely for approximately five minutes. When the contact attempted to drive, the message center displayed "engine overheated". the vehicle had to be towed to the dealer (mac haik Ford pasadena, 4242 East sam houston parkway S, pasadena, Texas 77505) where it was awaiting diagnostic testing and repairs. The manufacturer was not notified of the failure. The approximate failure mileage was 72,000. The VIN was not available.
- Dickenson, TX, USA
The contact owned a 2014 Ford Escape. While driving at low speeds, flames were seen under the hood of the vehicle. The origin of the fire was determined to be the engine compartment. The fire department was called and extinguished the fire. A police report was filed. There were no injuries sustained. The vehicle was towed to a tow lot and deemed destroyed. The dealer (cavenaugh Ford Lincoln, llc, 2000 E highland dr., jonesboro, ar 72401, (870) 972-8000) was notified, but the vehicle was not diagnosed or repaired. The manufacturer was notified of the failure. The failure mileage was 100,000. Coolant level sensor system recall#17509 updated 9/25/18
- Jonesboro, AR, USA
The contact owns a 2014 Ford Escape. The contact noticed steam emerging from the hood and an abnormal odor of anti-freeze. There were no warning indicators illuminated. The contact verified that the anti-freeze reserve tank was cracked. The local dealer was not contacted. The vehicle was not diagnosed or repaired. The manufacturer was not notified. The failure mileage was 63,900.
- Patterson, NJ, USA
- Hephzibah, GA, USA