The contact owns a 2014 Ford Escape. While driving approximately 35 mph, the vehicle decelerated and the service engine warning indicator illuminated. The contact noticed gray smoke under the hood. The contact shut the vehicle off and attempted to restart it, but was unsuccessful. The contact exited the vehicle and it ignited in flames. The fire department extinguished the fire and could not determine how it started. A police report was filed and there were no injuries. The vehicle was towed to green Ford (3800 w wendover ave, greensboro, nc 27407) where it was determined that the vehicle was too burnt to determine the cause of the fire. The manufacturer was notified of the failure. The contact was unaware that the VIN was included in NHTSA campaign number: 17V209000 (engine and engine cooling). The approximate failure mileage was 55,300. * (recall related incident)

- Greensboro, NC, USA

My vehicle ran low on coolant on 2 instances in November 2017, with the engine temperature rising into the red zone while driving. Both times I pulled over, turned the ignition off and restated, and the vehicle ran fine. I filled the coolant reservoir took to a local garage, they could not find a cause for the low coolant (no sign of leak & it passed a pressure test). Their advice was to monitor the coolant level and it the problem occurred again to take the vehicle to a dealership. I experienced no further issues until the evening of Jan. 7, 2018, when my engine suddenly lost acceleration after driving for only 2 miles. The main dash display showed an "engine failure" message. I braked to a stop and light smoke began venting from under the hood. I turned the ignition off, took a peek in the engine compartment and discovered a working fire underneath the engine block and a smell of oil. The local fire department & sheriff patrol responded, the fire burned for approx. 1 & 1/2 minutes and self extinguished once the engine cooled down. The bottom of the engine compartment was sprayed in oil, oil dripping onto the road. The vehicle was not drivable, would not re-start and was towed to a local garage. Numerous error codes reported, the mechanic said I would need to take it to a dealership. Then on Jan. 11 2018 I received a recall notice from Ford for 17S09 - fire hazard for the make & model of vehicle. 2014 Ford Escape, I purchased it used in 2015 and currently have 75,000 miles on it. My vehicle is now at a Ford dealership and I am waiting for a report of what damage occurred and corrective action. Recall notice, fire report & police report are attached.

- Brant Lake, NY, USA

The contact owns a 2014 Ford Escape. The contact previously received notification of NHTSA campaign number: 17S090000 (engine). The parts to do the repair were unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. While driving at unknown speeds, the contact noticed an abnormal burning odor and smoke appeared under the hood. The vehicle caught fire. The four wheel drive and engine service indicators illuminated. The air bags did not deploy. There were no injuries due to the fire and a police report was not filed. The fire department was present during the incident. The vehicle was towed to an independent mechanic. The contact called apple Ford (8800 stanford blvd, columbia, md 21045) and was advised to call the insurance company. The manufacturer was not notified. The failure mileage was approximately 29,000. * (recall related incident)

- Rockville, MD, USA

While driving last week on the highway, the car experienced a loss of power somewhat like it was downshifting and then the check engine light came on within 5 minutes of leaving our house. We pulled over and then the care started on fire

- Narragansett, RI, USA

While pulling into driveway at low speed engine started surging and would not slow. Shifting transmission into neutral allowed vehicle to be stopped. Engine continuing surging until turned off. Mechanic found codes P0011 intake camshaft position timing over-advanced (bank 1) and P0016 craftshaft position - camshaft position correlation - bank 1 sensor a. mechanic stated it was very unusual for such problems to exist in an engine at only 66,000 miles.

- Hackettstown, NJ, USA

The contact owns a 2014 Ford Escape. The contact received notification of NHTSA campaign number: 17V209000 (engine and engine cooling); however, the parts to do the repair were unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The contact called autonation Ford East at (440) 296-3020 (28825 euclid ave, wickliffe, oh 44092) where it was confirmed that the parts were not available for the recall remedy. The manufacturer was not notified. The contact stated that the engine warning indicator illuminated. The failure mileage was unknown. VIN tool confirms parts not available.

- Painesville, OH, USA

Engine light keeps on and off with not a reason and when I bring the car for an oils change into the dealer they are saying that is not important and it is going off when the oil is changed. I also notice that the car is very short after the gently breakdown. The other issue is the unexpected acceleration itself, even if I do not use the accelerator pedal. This happens anywhere anyhow and when the vehicle is in motion.

- Dover Plains, NY, USA

I received a recall notice in April 2017 from Ford (17S09). In my opinion this recall has not been repaired in a reasonable amount of time. 9 months of driving a vehicle with a risk of starting an engine fire is to long. Does Ford have an updated time frame for the repair. NHTSA recall # 17V209

- Lancaster, NY, USA

The contact owns a 2014 Ford Escape. While driving 50 mph, the vehicle stalled without warning during acceleration. The vehicle was taken to crescent Ford (100 old winston rd, high point, nc 27265) where it was diagnosed that the fuel pump pressure sensor needed to be replaced. The vehicle was repaired, but the failure recurred. The manufacturer was notified of the issue and referred the contact to NHTSA. The VIN was invalid. The failure mileage was 41,000.

- Brooklyn, NY, USA

The contact owned a 2014 Ford Escape. While operating the vehicle, smoke was present inside the cabin. The driver immediately parked and exited the vehicle. Smoke and flames were present coming from under the hood and the front undercarriage of the vehicle. The fire department was called to the scene and extinguished the flames. The vehicle was destroyed. A fire report was filed. There were no injuries. The manufacturer and local dealer were not notified. The failure mileage was 52,000.

- Ellicott City, MD, USA

When can I expect this recall #17S09 to be settled by Ford?

- Akron, OH, USA

The contact owns a 2014 Ford Escape. The contact received notification of NHTSA campaign number: 17S09000 (engine and engine cooling); however, the part to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. San leandro Ford in san leandro, California was made aware of the recall and stated that the parts were unavailable. The manufacturer was not made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.

- Castro Valley, CA, USA

The contact owns a 2014 Ford Escape. On October 18, 2017, the vehicle was taken to a local dealer (sam scism Ford, 5019 flat river rd, farmington, mo 63640) where it was diagnosed that the sensors for the coolant levels needed to be replaced. The vehicle was repaired. While driving 20 mph, smoke appeared through the air vents and the vehicle caught fire. There were no injuries. The air bags did not deploy. A police report was filed. The vehicle was towed to an independent mechanic. The local dealer was not contacted. The vehicle was not diagnosed or repaired. The manufacturer was not notified. The failure mileage was approximately 91,000.

- Park Hill, MO, USA

3 yr/36,000 mile warranty ran out 2/21/17, recall letter dated 4/2017 recall notice 17S09 -NHTSA recall 17V-209. Vehicle can't maintain coolant level, had vehicle to dealership twice, can't get problem resolved. Can't drive vehicle out of town for fear of fire. Conveniently warranty has run out and now this.

- Mariuon, VA, USA

The contact owns a 2014 Ford Escape. The contact stated that the vehicle leaked coolant. The "extreme temperature, engine catch on fire" warning message illuminated and the engine shut off. The vehicle was towed to the dealer (marysville Ford in marysville, Washington, phone number: 360-386-1245) where it was diagnosed that the coolant line from the reservoir to the intake manifold cracked. The manufacturer was called, but there was no response. The failure was not repaired. Additionally, the contact received notification of NHTSA campaign number: 17V209000 (engine and engine cooling); however, the part to do the repair was unavailable. The VIN was not provided. The failure mileage was approximately 79,000.

- Standwood, WA, USA

Thermostat quit working at 37900 miles. No heat here in December in louisville,

- Louisville, KY, USA

The contact owns a 2014 Ford Escape. The contact received notification of NHTSA campaign number: 17V209000 (engine and engine cooling); however, the part to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The dealer (columbia Ford in columbia, ct, 860-228-2886 confirmed that the parts were not available for the recall remedy. The manufacturer was made aware of the issue and was not able to confirm when the parts were to become available. The contact stated that an unknown warning indicator illuminated, but cleared up when engine coolant was added. The failure mileage was approximately 29,000. VIN tool confirms parts not available.

- Tolland, CT, USA

The contact owns a 2014 Ford Escape. The contact received notification of NHTSA campaign number: 17V209000 (engine and engine cooling). The parts to do the repair were unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. Ellsworth Ford (424 industrial road, ellsworth, wi) confirmed that the parts were not available for the recall remedy. The manufacturer was made aware of the issue and was not able to confirm when the parts were to become available. The contact had not experienced a failure. VIN tool confirms parts not available.

- Hager City, WI, USA

The car suddenly stalls out. Has been fixed once already but has happened numerous times sine the repair. Would happen pulling out of driveway or through parking lot until this last time. I merged onto a major freeway and was up to 75-80mph and the car stalled out, almost hit by 2 semis trying to avoid re ending me on the freeeway. Consumer stated never had a brake failure. Issue was engine stall. Updated 9/4/18

- Northville, MI, USA

I broke down on the highway with smoke coming out of the engine compartment. I had it towed to go automotive to ensure it was not because of a faulty oil change (I had had an oil change 3 days earlier). It was determined that it was not due to any part of the oil change, but that it was due to a recall Ford released in April 2017. Parts have still not been received at my local dealership for repairs. The automotive shop drove the car up and down the road several times and thought it was safe to drive to Ford (about 3 miles away) to discuss the recall. My mom was taking the car while my dad followed behind her. She only drove city roads, no highways. Less than a quarter mile from the Ford lot, the car started to smoke little, light colored wisps. When my mom arrived at Ford and parked it became heavier (but still light colored) smoke, and when she went in to get an associate they got outside and it was on fire. It took the fire department to put the flames out.

- Ozark, MO, USA