Driving my 2014 Escape to work I was on a 35 mph street, an alert warning came on telling me the engine was hot and to safely stop vehicle. My temperature gauge needle was at the hot. I pulled over and it slowly went back down enough where I got to my destination a mile away. When checked, my coolant overflow was completely empty. I had someone take me to purchase the correct coolant and replaced it before starting the vehicle. When I returned home and checked the level, the coolant was again low. The engine was extremely hot to the touch, including the handle to latch open the hood. I remembered a recall on my vehicle, 17S09/ NHTSA recall 17V-209, and was waiting for the second recall letter when the parts were going to be available for repairs. It stated if the vehicle leaked coolant or became hot, it could cause possible oil leak and crack in the cylinder head, and even fire! I called bruce titus Ford in port orchard Washington and the service guy told me not to drive it and it was towed to the service department. They did tests and found that that alert message of vehicle getting hot, etc showed but they did a pressure test and so on and could not see where the coolant was going. They told me there were still no parts available for the, (enhancement to the coolant problem), not the fix! apparently the recall says the enhancement part is a sensor which tells me the coolant is getting low. So without it being fixed, I was told to come get the vehicle and keep refilling as needed! I was told they could replace the coolant overflow bottle but it was not only on back order, but would cost me $400! coolant is leaking at work and in driveways and a hazard to mine and others pets! I've spent $40 on coolant so far and cant keep doing this! I should not have to. Only 52,000 miles, my only transportation, and I'm still paying out $458 payments and insurance!

- Belfair, WA, USA

10/7/17 approx 6:30 pm while entering on ramp onto frway at approx 35 mph, driving dist of less than 1/2 to 3/4 mile from last parked stop, indicator dash memo of "engine temp high pull over safely", no indication on engine temperature gauge as it registered below mid mark. Pullled over on frway into closed lanes, turned off engine. Turned on again to advance 10 ft out of way of onramp vehicles, temp gauge indicated "H", turned off engine. Called for tow, tech could not start eng, battery dead. Towed home (less than 2-4 miles), engine off with ticking sound that could be heard across grill. Today, 10/8/17 this am checked coolant and empty. No indication of eng running "hot" or no fluid low indicator light/warning. There was never any warning lights, etc time driving from 9/27/17 thru 10/7/17.. 9/27/17 I had routine oil change, fluids checks w/receipt of dealer performing all work and checks prior to a trip of approx 346 mi ea way, traveled approx 20 additional mi from 10/3/17-10/7/17 and there was no indication overhting of engine and I had to expect coolant was full, not low as it was serviced approx 9 days prior. 9/27/17 I also specifically asked service rep and tech if fluids were checked both stated yes, okay, also indicated on service receipt.they perform a complete check of fluids, hoses, etc. To know if Ford Escapes, 2014 or others, have had complaints regarding overheating w/O warnings and/or if there is a possibility of this Ford engine having a record of these problems and complaints w/dealer who does all routine maint on my vehicle and any complaints R/T bell Ford, phx serdept regarding same issue" read fordescape.org there has been a recall for engines catch fire due to overhting/coolant, #17S09 is it valid" I will be arranging towing from my home to dealership my vehicle&performed last maint&oil change on 9 /27/17: Bell Ford, phxaz 85023

- Phoenix, AZ, USA

The contact owns a 2014 Ford Escape. While driving unknown speeds, the vehicle overheated and stalled without warning. The vehicle was taken to bommarito Ford (675 dunn rd, hazelwood, mo 63042) where it was diagnosed that the pressure test passed and the vehicle was functioning properly. The vehicle was not repaired. The manufacturer opened case number: 13094886, but did not offer any further assistance. The VIN was unknown. The failure mileage was 138,000. Consumer thinks the sensor for coolant system went out gwing false readings so the coolant fan did not come on. Updated 7/25/18

- Florissant, MO, USA

The contact owns a 2014 Ford Escape. The contact received notification of NHTSA campaign number: 17V209000 (engine and engine cooling); however, the part needed for the repair was not available. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The vehicle was taken to tasca Ford (1300 Pontiac ave, cranston, ri 02920, phone number: (401) 681-1300), but was not repaired due to lack of parts. The manufacturer was not contacted. The contact had not experienced a failure. VIN tool confirms parts not available. Updated 12/13/2017 consumer stated she was advised parts not available until end of year 2017 updated 7/24/18

- Hope Valley, RI, USA

Recall 17S09 for engine cylinder head, potentially leading to cracks and resulting in oil leaks. Dealership cypress coast Ford in seaside ca continues to claim they do not have the parts to resolve the recall. I consider this to be a huge safety hazard and since I drive my car everyday I am at risk because the dealership hasn't resolved the recall/ defect.

- Marina, CA, USA

I am aware of a recall for my car which can result in an engine fire due to a cracked head. When I check for a resolution all I see is that Ford has a plan to correct.. but there has been no action taken to implement the repair.. when do they have to start acting on the recall?

- Blue Ridge, GA, USA

Vehicle commonly overheats, loss of coolant. Overheating occurs when traveling uphill at greater than 40 mph with air conditioning on, or in any gear when engine speed is held above 3500 RPM and air conditioning is on. Coolant loss occurs at about 20 oz per 1000 miles driven

- West Jordan, UT, USA

The contact owns a 2014 Ford Escape. The contact received notification of NHTSA campaign number: 17V209000 (engine and engine cooling); however, the parts to do the repair were unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The contact called spangler motors (located at 5620 pa-405, milton, pa 17847 (570) 742-8725) and was informed that the parts were not available for the recall remedy. The manufacturer was notified of the issue and was not able to confirm when the parts were to become available. The contact had not experienced a failure. VIN tool confirms parts not available. Parts distribution disconnect.

- Milton, PA, USA

Vehicle has stalled while in motion on numerous occasions, this has been happening for over a year. If the engine is turned off and then turned back on, it will sometimes run just fine, other times it will drive for 5-10 minutes and then do the same thing. If it sits for a period of time, it will then drive fine. The check engine light will or will not come on when it does this. I have had it in several times to have this checked and it is currently in the shop having the throttle body replaced to the tune of almost $900. All of these incidences happened while driving on a city street. Prior to the car acting up, the car had been in park idling for about 5 minutes. The date listed below is the most recent date this occurred.

- Fargo, ND, USA

I was driving on a highway when an alert appeared on my dashboard: "engine error 1"--- and, I noticed my battery light was on. Immediately, the vehicle slowed, but I was able to eek to an exit and stop on the side of the frontage road. I turned off the vehicle. As I called for a tow truck, I noticed smoke slowly wafting from beneath the hood, near the windshield...and then I spotted an orange flame. I quickly exited the vehicle and called 911. After the firemen stopped the fire, I saw the front of the vehicle, on the driver's side, had melted away.

- Mckinney, TX, USA

I bought the vehicle brand new in July 2013. It was one of the first 2014 Escape models made. After a year of owning it (2014), I turned the vehicle on one morning and I received an error message stating "engine fault - service now". I proceeded to turn the car off, then back on, and the message was gone. When I took it in to the dealer for an oil change, I mentioned what happened and they said they couldn't do anything unless the message was still on there. Over the next couple of years (2015-2016), I would get the message randomly, but it would go away after I restarted the vehicle. The driving seemed to be the same, so it didn't cause too much concern. In the last few months (2017), I have noticed the message returning "engine fault - service now." When I took the car in for a recall, I mentioned the error again and they were able to determine what it was - they needed to replace the wire splice. What concerns me is that other Ford Escapes have been recalled with this problem, and I've been driving around with a safety issue since I purchased it in 2013.

- Plainfield, IN, USA

Ford Motor Company announced a recall regarding leaking coolant, resultant cracked cylinder heads, and resultant underhood/vehicle fires, on March 27, 2017. The manufacturer's and NHTSA's recall number is 17S09. This is a critical safety issue, as vehicle fire's are likely to result in injury and or death. As of August 16, 2017, Ford has not made available any remedy whatsoever for this issue; Ford has failed to timely correct the problem. Moreover, Ford's proposed remedy, which again is not available 5 months after its identifying the issue, is a coolant level sensor, which does not address at all the underlying issue of leaking coolant, and thus does nothing to prevent the resultant vehicle/underhood fires.

- Sherman Oaks, CA, USA

The contact owns a 2014 Ford Escape. While driving various speeds, the engine overheated. The contact stopped the vehicle and added coolant and oil. The contact also noticed smoke coming from the tailpipe of the vehicle. Autonation Ford torrance in torrance, California was made aware of the failure and stated that they would inspect the vehicle for the source of the failure. The manufacturer was not made aware of the issue. The contact received NHTSA campaign number: 17S09000 (engine). The failure mileage was approximately 112,000.

- Redondo Beach, CA, USA

The contact owns a 2014 Ford Escape. After starting the vehicle, a high temperature warning indicator illuminated. The vehicle was taken to an independent mechanic who diagnosed that the coolant in the vehicle was leaking. The independent mechanic added coolant and the light turned off. While driving home, the contact noticed low coolant level in the vehicle. The contact spoke with premier Ford (2120 us-45, columbus, ms 39705) who stated that the VIN was not included in NHTSA campaign number: 17V209000 (engine and engine cooling), and the contact would need to have the vehicle diagnosed. The vehicle was not diagnosed or repaired. The manufacturer was made aware of the failure and confirmed that the VIN was not included; however, they would make a note of the incident and inform NHTSA. The approximate failure mileage was 50,100.

- Columbus, MO, USA

My 2014 Ford Escape has a coolant leak. It has overheated at least 3 time without warning while driving on the highway. As a result my vehicle has sustained engine damage. There is a recall associated with the coolant system. I think Ford should replace/ repair the engine at no charge. They don't agree.

- Gambrills, MD, USA

Vehicle suddenly hesitates and stalls while driving it creating a serious safety issue.

- Negaunee, MI, USA

My Ford Escape has been having overheating issues for months. When taken to the dealer they claimed to have fixed it only to have made it worse as the car completely shuts down due to overheating. There is a recall regarding this exact issue and their repair is a sensor to warn of low coolant. That's ridiculous!!! the problem lies with the coolant leaking. Where is the actual fix for that"?" a warning light doesn't fix the manufacturing issue of leaking coolant. A 3 year old car shouldn't have leaking problems!!! while in motion, the overheating sensors turn on and the car shuts off making for a very dangerous situation. Ford pretended they had no idea about an overheating issue and charged me $800 to fix it and yet, it actually fixed nothing!!! still overheating, and I'm still out $800 and no resolution in sight.

- Lake Villa, IL, USA

The contact owns a 2014 Ford Escape. The contact received notification of NHTSA campaign numbers: 16V643000 (latches/locks/linkages) and 17V209000 (engine and engine cooling). The parts were not available within a reasonable time frame to schedule the recall repair. The dealer (frontier Ford, 12610 thompson rd, anacortes, wa 98221, (360) 293-3105) did not give a specific date for when the part would become available. The manufacturer was contacted and could not provide an estimated date for when the vehicle would receive the recall repair. In addition, the vehicle was also included in a manufacturer campaign for the "sync with my Ford, my Lincoln" touch campaign, which covered accessory protocol interface module apim. The contact was not experiencing a failure and was waiting for a response from the manufacturer concerning the two recalls and the service campaign. VIN tool confirms parts not available.

- Oak Harbor, WA, USA

The contact owns a 2014 Ford Escape. When the contact started the vehicle, the engine fault indicator illuminated. The contact turned off and restarted the engine and the vehicle returned to normal. The vehicle was taken to the dealer (tasca automotive group located at 1300 Pontiac ave, cranston, ri 02920; (800) 788-2114) where it was diagnosed that the boost and mat sensor needed to be replaced. In addition, the engine splices also needed to be serviced. The vehicle was repaired. A month later, on July 6, 2017 while driving 25 mph, the engine fault indicator illuminated. The contact turned off and restarted the engine and the vehicle returned to normal. The vehicle was taken to the dealer again where it was diagnosed that the engine splices needed to be serviced. The vehicle was repaired. The manufacturer was contacted at 800-241-3673 and stated that the contact needed to call NHTSA. The approximate failure mileage was 34,243.

- North Providence, RI, USA

The contact owns a 2014 Ford Escape. The contact received notification of NHTSA campaign number: 17S090000 (engine and engine cooling); however, the part for the recall repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The contact stated that the vehicle overheated on different occasions. The contact took the vehicle to the lithia Ford dealer where it was diagnosed that the coolant tank and the sensor needed to be replaced. The coolant tank was replaced; however, the recall repair was not completed. The manufacturer informed the contact that the remedy would not be available and they were not able to provide loaner vehicles due to NHTSA not authorizing them to do so. The approximate failure mileage was 25,000. VIN tool confirms parts not available.

- Fresno, CA, USA