10.0

really awful
Crashes / Fires:
2 / 0
Injuries / Deaths:
4 / 0
Average Mileage:
17,952 miles

About These NHTSA Complaints:

The NHTSA is the US gov't agency tasked with vehicle safety. Complaints can be spread across multiple & redundant categories, & are not organized by problem. See the Back button — blue bar at the very top of the page — to explore more.

Get notified about new defects, investigations, recalls & lawsuits for the 2017 Ford Escape:

Unsubscribe any time. We don't sell/share your email.

« Read the previous 20 complaints

problem #5

Dec 252017

Escape

  • 18,000 miles
My 2017 Ford Escape with 18,000 had a master brake cylinder failure at 18,000 miles. The car was parked outside over night in single digit temperatures. When I started to drive it the next day on a residential street the brake pedal went to the floor the first time I applied the brakes at a stop sign. The brakes engaged, but not very well. The problem did not go away after trying several more brake applications, or by pumping the brake pedal. There was no indication from the car's warning systems that there was any problem with the brake system. The Ford pass app on my phone didn't report any problem either. The total lack of warning is a real concern. The problem did not go away after the car was parked in a warmer garage. I took the car to the dealer and they confirmed the problem was a failed master brake cylinder. They couldn't tell me what caused the failure or what failed. They did say the faulty brake cylinder would be sent to Ford for analysis. This brake system failure is a real concern. In over 50 years of driving I have never had a brake master cylinder fail on a car with such low miles. Without knowing why it failed I am concerned that it could happen again with the replacement brake master cylinder. Next time it could happen as I am driving the car at higher speed, or in traffic resulting in an accident. This type of brake system failure should not happen on any newer car, and the car's warning systems should be able let you know there is a problem with any part of the brake system.

- Granger, IN, USA

problem #4

Jun 302017

Escape

  • 1,200 miles
My car was parked in the driveway. The brake was on. I opened the drivers side of the door before I could do anything the car started moving. The car door knocked me down and ran over my right foot and leg. I was dragged down my drive way. The car stopped at the street. The brake was still on. Ems took me to the hospital.

- Highland Park, MI, USA

problem #3

Jun 222017

Escape

  • 6,000 miles
When backing my vehicle I get a loud clunk the first time each day. I have taken it to two dealers who advised me they are aware of the noise, but Ford has not addressed the issue. I feel this could result in an accident. He mechanic who worked on my vehicle last advised his wife drives a 2016 Escape with the same problem. Can you help resolve this issue?

- Versailles, IN, USA

problem #2

May 062017

Escape 4-cyl

  • Automatic transmission
  • 4,400 miles
The contact owns a 2017 Ford Escape. While driving 20 mph exiting a ramp the front driver side wheel separated from the vehicle. The brakes were applied, but failed to stop the vehicle. The vehicle was able to coast to a stop. The vehicle was towed to a dealer, but the cause of the failure could not be determined. The vehicle was being repaired. The manufacturer was called and informed the owner that they had not heard of the failure. The contact did not file a complaint with manufacturer. The failure mileage was approximately 4,400. Updated 06/29/17 vheicle has been in the repair shop for over 6 weeks.

- Churchton, MD, USA

problem #1

Feb 202017

Escape

  • 250 miles
In event of main brake failure, parking brake cannot be manually engaged as a secondary braking system due to introduction of electric parking brake requiring vehicle to be stopped to engage parking brake. This could result in fatality in the event of main brake failure. (fyi. I recently had a brake hose fail on a '99 Chevy pickup truck when approaching an intersection. Using the manual parking brake I was able to safely stop the vehicle and avoid a collision. This is not possible with electric parking brake the way it is implemented on 2017 Ford vehicles.)

- N. Hesterfield, VA, USA