My car was parked in the driveway. The brake was on. I opened the drivers side of the door before I could do anything the car started moving. The car door knocked me down and ran over my right foot and leg. I was dragged down my drive way. The car stopped at the street. The brake was still on. Ems took me to the hospital.

- Highland Park, MI, USA

When backing my vehicle I get a loud clunk the first time each day. I have taken it to two dealers who advised me they are aware of the noise, but Ford has not addressed the issue. I feel this could result in an accident. He mechanic who worked on my vehicle last advised his wife drives a 2016 Escape with the same problem. Can you help resolve this issue?

- Versailles, IN, USA

The contact owns a 2017 Ford Escape. While driving 20 mph exiting a ramp the front driver side wheel separated from the vehicle. The brakes were applied, but failed to stop the vehicle. The vehicle was able to coast to a stop. The vehicle was towed to a dealer, but the cause of the failure could not be determined. The vehicle was being repaired. The manufacturer was called and informed the owner that they had not heard of the failure. The contact did not file a complaint with manufacturer. The failure mileage was approximately 4,400. Updated 06/29/17 vheicle has been in the repair shop for over 6 weeks.

- Churchton, MD, USA

In event of main brake failure, parking brake cannot be manually engaged as a secondary braking system due to introduction of electric parking brake requiring vehicle to be stopped to engage parking brake. This could result in fatality in the event of main brake failure. (fyi. I recently had a brake hose fail on a '99 Chevy pickup truck when approaching an intersection. Using the manual parking brake I was able to safely stop the vehicle and avoid a collision. This is not possible with electric parking brake the way it is implemented on 2017 Ford vehicles.)

- N. Hesterfield, VA, USA