10.0

really awful
Crashes / Fires:
2 / 0
Injuries / Deaths:
4 / 0
Average Mileage:
17,943 miles

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problem #38

Sep 142024

Escape

  • miles
Brakes have failed twice and been repaired. Several sensors have failed and been repaired. The engine failed and had to be totally rebuilt. The vehicle has only 45000 miles. Minor, but paint has peeled down to bare metal. The engine has just been repaired by dealership - it was a bear to get that accomplished. Ford Corporation would not assist but the dealership itself was very proactive. When the incident happened several warnings came on but did not stay on - stopped right in the middle of a street which in my view created a huge safety hazard. We were able to restart and get off the road but had to have it towed. It would not go faster than 5-10 mph. I have done much research on the vehicle to find out that this failure was due to a design and numerous manufacturing flaws - coolant leaked into the engine block and cracked the heads. Ford Corporation has known this for a long time and was not forthcoming when the other repairs were done. The paint and the brakes are also well known problems. The vehicle is now repaired but the question is - for how long? It was inspected through Sam Galloway Ford in Fort Myers FL. I don-??t feel like I can even sell/trade the vehicle and pass these issues on to someone else. Ford is certainly not being fair to other drivers who are having the same EcoBoost engine problems.

- Cape Coral, FL, USA

problem #37

Dec 182024

Escape

  • miles
I had recently brought an SUV that came with no manuals for that vehicle. Which is important and crucial, but the scariest part and a life-threatening way. It came with no brake fluid at all. I was shocked, and you put my life and my son in danger. I will file a complain with Federal Trade Commission (FTC), State's Attorney General's Office, State's Department Of Commerce, Better Business Bureau (BBB) and The National Highway Traffic Safety Administration (NHTSA) for car safety issues and manufacturer recalls. It can be dangerous, and your brakes may not work properly. The fluid operates under high temperatures and high pressure, and without it, your car would not be able to stop when you push the brake pedal inside your vehicle. It will simply go to the floor without stopping, which will have catastrophic consequences. Thank you, Falvey's. I will order the manuals myself and go to O-??Reilly Auto Parts first thing this morning to top off my brake fluid. Thank you, [XXX], for protecting me and my son. The devil is a liar. That my consciousness told me to do further research and investigation. I forgive you all and hope the next customers get treated professionally, especially when it comes to safety. Number one priority! INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

- Yantic, CT, USA

problem #36

Dec 012024

Escape

  • miles
The car experienced a sudden loss of boost power and, at the same time, and MUCH more concerning and dangerous, a total loss of brake power assist. The brakes were firm (hard), but had ZERO power assist, and I could barely stop the car at idle in my driveway, much less on a highway or open road. I thank God that my son, who was driving at the time, was not in a dangerous situation when this failure occurred. It turns out, a single vacuum pump, mated directly to the camshaft, applies vacuum boost to the turbo (power loss) and brakes (catastrophic brake failure). I replaced the vacuum pump, but the problem persisted, so I had to take it in to the dealership for evaluation. I was told the problem is the bolt that mates the vacuum pump to the cam shears off when the vacuum pump seizes. I subsequently read of many cases of this problem on the Escape, but also on the F-150 (for which there is apparently a recall"?") -- really, any Ford with an Ecoboost turbo engine. Additionally, the bolt shearing and vacuum pump disintegrating, leads to metal shavings that destroy the turbo. How this VERY serious road hazard caused by a terrible engineering design flaw (single point of catastrophic failure) hasn't resulted in a MAJOR safety recall for all these Ford Ecoboost engines is totally shocking and beyond me. This is coming from an engineer who has spent 50+ years working on cars. NHTSA has absolutely failed in not addressing this terrible safety and design problem.

- Oakton, VA, USA

problem #35

Aug 192024

Escape

  • miles
2017 Ford Escape 1.5 ecoboost with only 50,571 miles. The engine failed as did the brakes due to the booster breaking off at the engine cam. I called Ford Motor Company and they asked me to take it to a Ford dealer because they have a customer service program on that engine which extended the power train warranty period to seven years. I notified Ford of the engine failure in August 2024, made an appointment at a Ford dealer per their request, had it towed to the dealer, and on 10/31/24 the Ford dealer notified me that the engine was defective and will cost $8000 to fix it. Ford Motor Company said sorry, the 7 year in service date on this vehicle expired on 10/19/24 just 12 days earlier, and refused to fix the engine. I had to pay the Ford dealer a $210 check out fee then go to the expense of towing the vehicle back home and stuck with a junk vehicle that Ford knows their ecoboost engine has a manufacturers defect.

- Greencastle, IN, USA

problem #34

Oct 262024

Escape

  • 150,000 miles
My 2017 Ford escape 1.5L ecoboost. Had the brake booster completely fail while driving down the highway on Oct. 27th. I took it the next day to the Ford Service center in my area. They informed me it was the Brake booster and would cost around $1100. They called me two days later and told me instead it was the vacuum pump, and that it was be cheaper to fix. They said it would be done that following Monday. On Monday I got a phone call asking me when the last time I changed/checked my oil. I told them it was changed on Aug 7th. It was checked (with video evidence) on October 19th. They told me they were -??test driving my vehicle and heard a loud pop, followed by my car turning off.-?? They informed me that there was very little oil in my pan and that my car had thrown a rod. I explain that my oil level was fine, and that my car had no indication of needing oil. They replied with similar comments such as -??the car gave no warning or indication light. It was driving just fine, it was shifting fine. Everything was fine until pop.-?? My husband asked his mechanic (who was unavailable at the time) and was told -??when a vacuum pump goes out the engine will continue to supply oil in an attempt to cool the pump. The oil will then go to the exhaust and due to the eco system on the exhaust. The driver won-??t know.-?? With this information, an investigation into a recall seems necessary.

- Alva, OK, USA

problem #33

Aug 282024

Escape

  • 124,000 miles
The contact owns a 2017 Ford Escape. The contact stated while driving at an undisclosed speed and attempting to slow the vehicle, the contact had to depress the brake pedal to the floorboard before the brakes functioned properly. The contact stated that an alarm activated while driving, prompting her to pull over to the shoulder of the roadway. The check engine warning light was illuminated. The vehicle was taken to an independent mechanic, who diagnosed a failure with the rear brake rotors. The contact was informed that the key fob needed to be reprogrammed. The vehicle was not repaired. The manufacturer was not notified of the failure. The failure mileage was 124,000.

- Janesville, WI, USA

problem #32

Jul 112024

Escape

  • miles
For the last few months, I-??ve noticed that my vehicle-??s brake mechanism hasn-??t been stable, also audible /noises coming from brakes at time, vehicle has an EVAP leak, causing vehicle not to start after refilling with gas. Yesterday, 6/11, while traveling, there was a notice that said engine was overheated and to stop vehicle safely. I was on a restricted highway on a very slim shoulder, very traumatized, but after 3 hours successfully has vehicles towed to a repair shop. No work has started.

- New York, NY, USA

problem #31

Jun 152024

Escape

  • miles
All four of the tail lights, on the hatch and on the sides of the car are leaking and retaining water which has caused the brake/tail lights on the rear to fail. This is an obvious safety hazard and a quick Google search reveals that it is a widespread problem. There has always been some water in the light, starting with condensation about a year ago, but as of the last few weeks, the lights are inconsistent, and now appear to not be working at all.

- Whitehall, MI, USA

problem #30

Sep 172023

Escape

  • miles
Emergency brake sets itself. Car won't start. Takes many attempts to get brake to release and be able to drive car.

- Kents Store, VA, USA

problem #29

Feb 152023

Escape

  • miles
In Jan 2019, we bought this certified pre-owned car. Recently, we received a recall noticed that involved the timing system. We took it in and was told that the system was resolved and there was no further issues. Two days after leaving the dealer, the check engine light came on. The car began having the same issues that where present before taking it in for the recall timing issues. When I called to return the car, I was told that there was no further issues to address and I was responsible for any further concerns. Shortly after my brake pedal became stiff and was difficult to stop. I was able to get it stopped safely. The next day the engine died and would not start. After taking it to a mechanic, I was told the the engine would need to be replaced due to the timing belt snapping. The car had less than 70,000 miles on it and if there were any issues with the timing belt they should have been caught during the time the recall issues were addressed.

- Cypress, CA, USA

problem #28

Aug 122022

Escape

  • miles
When approaching a red light on 8/12/22 in dry conditions, my son attempted to push brake part way down to slow on approach. Nothing happened. Pushed brake all the way to floor and vehicle barely slowed. Brakes had been serviced in May 2022. Vehicle had 36,094 miles. Note: accident report not under owner's name as I was not the driver.

- Marietta, Ga, GA, USA

problem #27

Jun 072022

Escape

  • miles
After arriving at my designation 250 miles from my home my I arrived safely but when leaving from there the car would start. I waited 20 minutes before I tried starting it and it started. I was there for the weekend for a graduation. Sunday the car started and I proceeded to come home to the same distance. I stopped at Costco in Portland, Or. which was about 5:30 evening. I went to put my groceries in the car but the hood would not open. I tried to use the Fob but again it would not start. I took the key out of the Fob and opened the door and the horn started blasting and the car lights started blinking. My son was in Portand, Or. as well and meet me at Costco. He opened the Fob and put in a new battery but that did not work. We figured that it was probably dead even though it was never used and new. He went and bought a 5 pack of batteries. We tried again and again it would not start. Before I called him I had gotten hold of my roadside insurance and since it was not considered an accident nor anyone hurt, they said it would take about 1 to 2 hours to get there. That's when I called my son. After numerous times trying to get it started with a new battery it finally started. Drove home with my son following behind and made it home. I was thinking that it was just the Fob but it started to do the same thing in days to come. As of today July 11, 2022 my car has been at the dealer where I bought it since May 23, 2022. I took it there for an oil change, which I always do and it's been there almost 2 months. I did send a letter to Ford Motor Company, Customer Relationship Center in Dearborn, MI 48126. I believe that my 2022 Ford should be considered a safety defect. I'm just glad that, had my car lost power on the freeway or any other place it I would not had any control over it. I did not mention that my granddaughter was with me when I drove the 250 miles.

- Mt Hood Parkdale, Or. 97041, OR, USA

problem #26

Jun 212022

Escape

  • miles
Traveling on I-77 in Bland County Virginia. I was doing 70 mph and had to slow to 40 mph due to a tractor trailer. Brakes failed, made it off the interstate safely. I went to a garage. They installed front brake pads which did not help. Upon checking, they recommended a vacuum pump as my brakes were no better and all of the oil was leaking out of my car. I checked with Ford and my warranty expired on May 16, 2022. Cannot even drive the car due to the oil and brake issue. The vacuum pump had disintegrated.

- Cincinnati, OH, USA

problem #25

Mar 172021

Escape

  • 45,000 miles
For the last few days, intermittently, the ABS warning light would come on, then the traction control light, then the hill assist light, then the 4 wheel drive would disengage, and now the parking brake fault light. You never know when it will happen as it happens intermittently, and they don't all fault at the same time. It seems each consecutive day the number of problems grows. My greatest concern is that now the traction control light will flash and the throttle will become unresponsive. You never know when it may happen. Twice today it nearly caused an accident as I was pulling into traffic. The engine was running, but would not accelerate. A serious safety concern. I am filing this report just in case I get injured or killed before I can have it checked by a Ford dealer.

- Woodville, TX, USA

problem #24

Feb 062021

Escape

  • 25,523 miles
Noticed one of the two screws that attaches the brake fluid reservoir was missing. The other screw was about to fall out and the reservoir was leaning such that some of the brake fluid had leaked out the cap. If the other screw had fallen out this could present a very hazardous condition. 2017 Ford Escape, V6 engine with 25523 miles.

- Alexandria, VA, USA

problem #23

Jan 152021

Escape

  • 24,000 miles
The right rear brake makes a clunking noise and also the left front brake makes the same noise.when taking off by backing out or pulling out and applying the brakes it makes a clunking sound

- Leesburg, FL, USA

problem #22

Nov 252020

Escape

  • 47,475 miles
When I press down on the brakes it makes it kind of like an air sound or squeaking sound I have taken it to a repair shop three times to have it repaired. The last time I took a dare they agreed all the fittings and joints and stuff like that. I was driving to Georgia just last week and a traffic hollow to the top and I had to press down hard on the brake it made a really loud suction or squeaking sound I'm wondering if there is a recall for these brakes. Squeaking sound maybe I've heard one either you press down really hard on the brake or when you have to press the brake all of a sudden

- Bonneau, SC, USA

problem #21

Oct 052020

Escape 4-cyl

  • miles
2017 Ford Escape. Consumer writes in regards to instrument panel. Consumer stated that when the lights on the instrument panel are illuminated they are a distraction. The consumer stated the emergency brake and 4X4 disengaged were illuminated. The consumer was unable to locate a dealer that could investigate the issue.

- Varney, WV, USA

problem #20

Mar 112020

Escape

  • 14,000 miles
Rear brake rotors are rusted and have deep grooves with obvious brake pad wear to the point of being unsafe. This vehicle is under warranty and has been to the dealership for this issue only to be told this is normal. Have been told by the dealership employee this is a known problem with this model dating back to 2013 and the manufacturer will not address the defect. I had this problem with my previous 2014 exact model and had to replace the rear brakes at my exspence even though it to was under factory warranty.

- Glenford, OH, USA

problem #19

Jan 212020

Escape

  • 8,900 miles
Brakes pedal is very hard to press. Need to press extremely hard on the brakes pedal to stop the vehicle

- Brooklyn, NY, USA

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