10.0

really awful
Crashes / Fires:
4 / 3
Injuries / Deaths:
5 / 0
Average Mileage:
36,828 miles

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« Read the previous 20 complaints

problem #82

Jan 032022

Escape

  • 170,000 miles
The contact owns a 2017 Ford Escape. The contact stated that while shifting to first gear, the vehicle jerked and lunged forward. The service transmission message was displayed. The contact stated while driving, the speed decreased to 20 MPH and then accelerated independently to 60 MPH without warning. The vehicle was restarted and operated as designed. The contact called an independent mechanic. The local dealer was not contacted. The vehicle was not diagnosed or repaired. The manufacturer was not notified of the failure. The approximate failure mileage was 170,000.

- Pontiac, MI, USA

problem #81

Jun 292022

Escape

  • 103,818 miles
The contact owns a 2017 Ford Escape. The contact stated that while driving at an undisclosed speed, the vehicle experienced an abnormal jerking with the transmission warning light illuminated. The vehicle was taken to the dealer; however, the dealer was unable to duplicate the failure. The vehicle was not repaired. The manufacturer was made aware of the failure. The failure mileage was approximately 103,818.

- Houston, TX, USA

problem #80

Jun 262022

Escape

  • 59,784 miles
The contact owns a 2017 Ford Escape. The contact stated that after shifting in to reverse, the vehicle drove forward instead. There were no warning lights illuminated. The contact also stated that after starting the vehicle, the vehicle failed to accelerate immediately. The contact manually shifted the gear shifter and the vehicle then started immediately; with the normal mode warning light illuminated. The vehicle was driven to the local dealer who diagnosed a failure with the shifter cable. The vehicle was not repaired. The contact and dealer referenced the failure to NHTSA Campaign Number: 22V413000 (Power Train). The approximate failure mileage was 59,784.

- Christiansburg, VA, USA

problem #79

Apr 292022

Escape

  • miles
With no warning the suv over heated and I took it to pep boys to see what was happening. They simple told me that I needed to replace the entire engine. This isn-??t fair because I didn-??t even get a warning. This suv has other problems as well that Ford should have issued recalls for but there-??s so many to list. I would just like my suv to be fixed as I-??m a single mom trying to make it through this trying times and now I have no car to get work, take my children to school, or even the day to day things that we need like a grocery store trip. I don-??t 6,000 to 9,000 to repair my truck and I can-??t afford to lose it either as I-??m still paying the note on it. Can you please help us, I-??m only trying.

- Clinton Twp, MI, USA

problem #78

Jun 232022

Escape

  • miles
On 6/23/22 while driving in heavy stop and go traffic, the engine starting turning high rpm's. After about going 1/4 mile with this issue, the transmission failed. We were able to pull into a parking lot and out of traffic. The car displayed a transmission fault code on the display. Car has been well maintained, and at less than 82K miles, transmission has failed. We first started having an intermittent engine skip about 2 weeks ago. Our mechanic could not confirm the issue as there were no check engine lights or codes being displayed. We had the coil packs replaced at their recomendation, since this is another common complaint with the Escape. The transmission and engine issues seem to be common with this model, but Ford has not issued a recall. We are going to be out of pocket over $6k to repair a car with less than 82k miles.

- Sharpsburg, GA, USA

problem #77

Jun 182022

Escape

  • miles
Vehicles equipped with the base 6 speed select-shift transmission may sometimes fail to accelerate when merging or going up-hill. This issue created a hazardous situation for my family when a car came into our lane and the escape wouldn't accelerate to avoid collision. Luckily the driver of the oncoming car just missed us.

- Rutherfordton, NC, USA

problem #76

Dec 162021

Escape

  • miles
My 2017 Ford Escape moved forward after being put in the park position, thus causing me to fall to the ground upon exiting and driver side rear tire ran over my left knee, causing a crushed knee. I am still unable to walk properly without pain. I have not had car inpected and have just seen the recall, which states "recall incomplete, remedy not yet available".

- Necedah, WI, USA

problem #75

Jun 042022

Escape

  • miles
On June 4th I parked my car at my house and left it running. As I went to walk into my house my car started moving. I was able to get into the car and put it back in park but not before it ran into my house.

- Horn Lake , MS, USA

problem #74

Jun 072022

Escape

  • miles
On 06/07/2022 I started my car in the morning and as I put the car in reverse I was greeted with a message "engine is hot pull over safely" the heat gauge was all the way to the top. After 1/2 block I turned around and pulled back in the driveway. The engine was running roughly and kept turning off. We opened the hood to check the coolant and it was empty. We put water in the radiator so I could go to a nearby store for antifreeze/coolant, but the car was running so roughly and wouldn't accelerate, so after a couple of blocks I turned around and went back to my driveway. Trouble shooting research uncovered many many 2017 Ford Escape eco boost models have had this exact experience, yet there are no recalls... Please advise my next steps regarding proceeding from here. My car only has 42,000 miles on it and I still have 4 yrs of payments to make...

- Rio Rancho, NM, USA

problem #73

Apr 132022

Escape

  • miles
2017 Ford Escape Ecoboost beware consumers. Shame on Ford Motor Company for it's failed attempt.Issues with it's Ecoboost powertrain still leaves customers found on side of the road with a disable vehicle. No indication warning lights other than à flashing check engineer. No overheating or visible leaks under hood/vehicle. A rumble shift before lost of power. Check engineer light now stay on. Diagnosis report powertrain after 90 days of ownership. Major repair without extended warranty with Ford Motor Company. Unfortunately at 90980 miles it's in need of very expensive updates/repairs.The reality part is Ford Motor Company, doesn't believe this is an manufacturer default. Recalls or extended warranties? Beware consumer the auto market pandemic is real also.

- Durham , NC, USA

problem #72

May 032022

Escape

  • miles
My CVT transmission broke down while I was driving the car at 56,000 miles, well before the 120,000 best practice mark.

- Arlington, VA, USA

problem #71

Apr 192022

Escape 4-cyl

  • miles
While driving a noise and vehicle slowed down. Light and info came on stating drive train problem take to nearest dealer. We drove it 2 miles to Bill Utter Ford. We were told it might be a week to get it back because of parts delay. Unknown cause of transmission failure. About 40,000 miles on vehicle. Consumer received a call from dealer about my vehicle. Dealer stated it was not the transmission, but a failed throttle body. They said it was not covered in the TSB-16-0139.

- Denton, TX, USA

problem #70

Mar 282022

Escape

  • miles
On 31-October-2021, I was driving my 2017 Ford Escape SE 1.5l turbo (87,094 miles) on the highway, just prior to my exit ramp, I noticed a slight shudder in the power train. After exiting and arriving to the stop light, all seemed normal... until I took my foot off the brake and pressed on the accelerator.... Nothing. Like I was in neutral... I put my hazard lights on and turned the car off. After 4 or 5 minutes, I started the car, put it into Drive and slowly accelerated. I was able to drive about.5 miles where it slipped out of gear again. I safely coasted into a parking lot and turned off the car. After 5-10 minutes, I started the car, put it in Drive, and was able to reach my intended destination less than.5 miles away. From there, I had the vehicle towed to the dealership where I purchased it. The dealership where I had every manufacturer recommended service complete. I was told the transmission was bad. The options I was given was a rebuilt trans $5700 or a used transmission $5300. I opted to have it rebuilt by a 3rd party for $3100. On 28-March-2022, (90,991 miles) I was driving, approximately 45 MPH, when the car became abruptly sluggish. Then I noticed in my rearview mirror that a massive plume of white smoke was coming from my exhaust. At that point, the cabin began to fill with smoke and the engine light, oil light, and alert screen became alive. I immediately pulled over and exited the vehicle. I had the car towed to the closest shop. There they found a hole in the block about the size of a silver dollar. Diagnosis - Major Internal Engine Failure. Cost for a used to rebuilt motor, $5000 - $9000.... These things SHOULD NOT happen at 87K and 90K miles! While there is currently no recall for this engine or power train, I find it most interesting that a Class Action Lawsuit is currently underway for major internal engine failure (between 60K and 100K miles) for the this exact motor and manufactured year

- Kentwood, MI, USA

problem #69

Mar 302022

Escape

  • miles
While driving at about 45 mph my car started decelerating while still having the gas pedal depressed and the RPMs shot up. I could no longer accelerate and had to coast off the main road, thankfully not getting hit. Had it towed to a Ford dealership and the transmission is a complete loss. Only have 69, 330 miles on it.

- Prattville, AL, USA

problem #68

Mar 132022

Escape

  • miles
Tork Converter Failure, 3/13/2022.No Warning. Car stopped moving. No check engine light.No noise or symptoms before hand. Tork Converter failed. Boiled transmission fluid and ruined transmission.Daughter was driving and the car just stopped and would not move. If this had happened on a busy highway she could have been killed. If this had happened with someone behind her she would have been killed. Car was inspected by Sunbelt Ford in Americus, Ga. Confirming Tork Converter failure and $6190 repair charge with 6-8 week timeframe. Ford knows of this issue and no recalls. THIS SHOULD BE RECALLED!

- Ellaville , GA, USA

problem #67

May 102021

Escape

  • miles
At 19,500 miles, we stopped at a rest stop. Turned car back on 5 mins later, pulled out into traffic and the car would no longer go above 10-15 miles per hour. RPMs would shoot up, but car wouldn't go accelerate. Appeared to be "limp mode." Could still go into reverse. No warning lights on at this time. Stopped, turned car off and back on after a few minutes. No change. Eventually tried 'sport' mode just to see. At this point the car recognized an error, warnings came up and read "service transmission now." Towed car, mechanic read out error code P0984. Tech replaced valve body, filled transmission, and reset computer. At 21,250 miles, while in large amount of stop and go traffic between 45-10 MPH in left lane of interstate, car without warning again suddenly lost power and wouldn't go above 10-15 MPH and RPMs would shoot up with no acceleration. This time warning lights immediately lit up with "service transmission now" again. Had to maneuver across three lanes of traffic to pull over. Tried turning car on and back off several times. Could reverse, but could never get above 15 MPH. Towed car home. Three days later, go to drive car to mechanic and suddenly it was working normal again, no warning lights. Went to mechanic anyway, again read out P0984 error code. Mechanic did entire transmission replacement, stating he's seen this before and entire transmission replacement was only way to fix and guarantee this would stop happening. Completed work. Sold car at 23,000 miles.

- Washington Dc, DC, USA

problem #66

Feb 012022

Escape

  • miles
Had car in for 4 spark plugs replaced and one ignition coil replaced. After leaving mechanic, the car suddenly slowed down, dashboard screen came on with "High Engine Temperatures pull over safely and call your Ford dealer", and the check engine light came on. The car would not go over 10 miles an hour. I limped back to the mechanic. He could not find a problem, the scanner they use under the dash came back with several readings. None had anything to do with the spark plugs or ignition coil. He kept it for several hours, researching, then unplugged the battery for a while. Plugged it back up, then nothing wrong. He called me, I picked the car up and drove about 1.5 to 2 miles and same thing happened. the car suddenly slowed down, dashboard screen came on with "High Engine Temperatures pull over safely and call your Ford dealer", and the check engine light came on. The car would not go over 10 miles an hour. I limped back to my house. Had the car towed to a Ford dealership. They held it for 6 calendar days then ran a diagnostic on the car. It came back with sealant broke, coolant leaked into engine. I need a new engine. I am under the understanding this issue of coolant into engine was fixed back in 2020, with Ford's the Customer Satisfaction Program # 19B37. OF which I participated, but apparently, according to the Customer Satisfaction Program Customer Service person, the is nothing that can be done about it now. According to several Technical Service Bulletins and SSM bulletins, Ford has known about this issue for a while now. According to VehiclesHistory.com, NHTSA has a class action lawsuit concerning "coolant into the engine" against Ford. So here is one more complaint.

- Saint Louis, Mo, MO, USA

problem #65

Dec 032021

Escape

  • miles
Catastrophic transmission failure and immediate loss off acceleration. Insurance tested transmission fluid by certified lab and found glycol coolant contamination in transmission resulting in catastrophic failure.

- Cumming, GA, USA

problem #64

Dec 142021

Escape

  • miles
2017 Ford Escape Transmission issue: I have maintained my vehicle in accordance with the 2017 Ford Escape manual since I purchased it. My vehicle has always been reliable until suddenly, at a little over 105,000 miles, my vehicle's transmission started slipping. My car revved and no check engine light or warning indicator ever came on. The car finally jutted forward, so I pulled it off the side of the road and had it towed to a Ford dealership service center. The dealership looked at the car and said I would need a whole new transmission and the parts are on back-order to which he also stated, "which indicates to me this is a common problem with the 2017 Ford Escape." I then towed the vehicle to a different Ford dealership service center to get a different opinion. This different service center also said I would need a new transmission. My car is available for inspection upon request. The safety of myself and others were put at risk since the issue occurred without any warning on a highway and before a car's reliability would be questioned (2017 year with 105,000 miles with no prior issues). The problem has been confirmed by two Ford dealership service centers.

- Annapolis, MD, USA

problem #63

Nov 142021

Escape

  • miles
As I was driving on I-75 on the evening of Sunday, November 14, 2021 around 8:30, at approximately 75 mph (I was in the middle lane passing a semi-truck), my car suddenly lost power. The RPMs began to go all the way up, the drop all the way down repeatedly. Lights came on, and a red light came on saying something like "Transmission malfunction Service now". Thankfully, I was near an exit and was able to get off the interstate. I parked at a gas station and let my car sit for about 30 minutes. It immediately cranked back up, but would not drive. I called roadside assistance and had it towed to a nearby Ford dealership. Two days later, I was told I would need a new transmission due to the overdrive gear breaking apart and spreading metal throughout the transmission, rendering it basically useless. My car only has around 77,500 miles on it. In fact, I still have the original battery and tires. I have NEVER had any indication of a problem with the transmission - no noises, no lights, nothing. I take my car to my local dealership for oil changes and inspections when it is time. Not once have I ever been told there were any issues. I just feel this must have been a faulty part in order for it to simply break apart that fast to cause my car to stop working while I was driving, not to mention the fact it was able to ruin my entire transmission. I do not have any invoices to share at this time. I am still trying to come up with $6500 for the repair so I can get my car back. Thank. you for your time and consideration.

- Tallahassee, FL, USA

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