The contact owns a 2017 Ford Escape. The contact stated that while the gear shifter was shifted into reverse(R), the vehicle jerked and drove forward. Additionally, the vehicle rolled forward while the gear shifter was shifted into park(P) and the parking brake was applied to stop the vehicle. The dealer was made aware of the failure but confirmed that parts were not yet available. Rivertown Ford (1680 Whittlesey Rd, Columbus, GA 31904) was also made aware of the failure and referred the contact to the manufacturer. The vehicle was not diagnosed nor repaired. The manufacturer was made aware of the failure. The contact related the failure to NHTSA Campaign Number: 22V413000 (Power Train) which included the VIN; however, she had not yet received notification. The failure mileage was approximately 103,000.

- Columbus, GA, USA

The contact owns a 2017 Ford Escape. The contact stated that while her son was driving the vehicle, the power train failed and the vehicle had to be towed to a dealer. The contact received notification of NHTSA Campaign Number: 22V413000 (Power Train) however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. VIN tool confirms parts not available. The failure mileage was unknown.

- Costa Mesa, CA, USA

The contact owns a 2017 Ford Escape. The contact received notification of NHTSA Campaign Number: 22V413000 (Power Train) however, the part to do the recall repair was not yet available. The contact stated shortly after receiving the recall notification, the vehicle failed to shift from park(P) to drive(D). The contact stated no warning light was illuminated. The contact was able to continue driving the vehicle. The contact took the vehicle to the local dealer, where he was informed that parts were not yet available to complete the recall repair. The vehicle was not diagnosed or repaired. The local dealer: Koons Woodbridge Ford (13779 Noblewood Plaza, Woodbridge, VA 22193: (571) 339-3077) was also contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. VIN tool confirms parts not available. The failure mileage was 34,294. The consumer stated the vehicle was repaired and the problem is resolved.

- Woodbridge, VA, USA

Transmission went out with no warning at all while traveling down a road. It just quit pulling. Dealership stated Ford is having to redesign due to issue with current design. Does not cover this with current recall on the cable. Five at dealership with same problem at a small town dealership Had we been on a interstate and this happened we could have been killed. We were almost rear ended when it just stopped. Spoke with Ford company and they stated they do not issue recalls that it comes from NHTSA. PLEASE don't wait until fatalities happen to force this recall. If they know it is a design issue why want they correct

- Huntland, TN, USA

The contact owns a 2017 Ford Escape. The contact received notification of NHTSA Campaign Number: 22V413000 (Power Train) however, the part to do the recall repair was not yet available. The contact stated that while driving at an undisclosed speed, the vehicle lost motive power. The vehicle was towed to an independent mechanic who diagnosed that there was a coolant leak; however, the mechanic was unable to repair the vehicle. The mechanic referred the contact to a dealer for assistance. The vehicle was not repaired. The manufacturer was not made aware of the failure. The failure mileage was approximately 60,000. The VIN was unavailable.

- Lakewood, CO, USA

Driving home from work 8/3 the transmission began to slip, RPM-??s going wild & the car stalling mid drive. When taking off from a stop the vehicles behind me often almost rear ended me because the car would only go 5-10 mph. Then all the sudden would get up to speed quickly only to slip again. Drove it the following morning to the dealership just before work. Same issues as the day before except there was a red warning to service the transmission right away due to failure. 80,000 miles seems to be when this Ford 2017 transmission is famous for going out completely. The dealer was more concerned about accepting zero liability while charging an exorbitant amount for a rental car & declaring the car out of warranty so not their issue.

- Cartersville , GA, USA

The contact owns a 2017 Ford Escape. The contact stated while making a left turn, the vehicle began to stall. The contact stated no warning light was illuminated. The contact stated that while depressing the accelerator pedal, the vehicle lunged forward. The contact decided to park the vehicle. The contact took the vehicle to an independent mechanic the next day however, the mechanic was unable to diagnose and determine the cause of the failure. The vehicle was not diagnosed or repaired. A dealer was not contacted. The contact stated two days later she received notification of NHTSA Campaign Number: 22V413000 (Power Train) however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. VIN tool confirms parts not available. The failure mileage was approximately 61,000.

- Brooklyn, NY, USA

The contact owns a 2017 Ford Escape. The contact stated that the vehicle was shifted to park and the engine failed to turn off when the ignition was turned to off position and the key was moved. The contact was unsure of any warning lights being illuminated. The contact stated he reinserted the key, turned the ignition to the off position, and depressed the brake pedal and the engine turned off. The vehicle was not taken to the dealer or independent mechanic for diagnostic test or repair. The contact stated that he received notification of NHTSA Campaign Number: 22V413000 (Power Train) and was relating the failure to the recall. The dealer was contacted and made aware of the failure. The dealer stated that parts were not available for the recall repair. The manufacturer was notified of the failure. The approximate failure mileage was unknown. VIN tool confirms parts not available.

- Southfield, MI, USA

The contact owns a 2017 Ford Escape. The contact received notification of NHTSA Campaign Number: 22V413000 (Power Train) however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.

- Ocoee, FL, USA

On June 1, 2018 which was a Friday and the time was around 5pm. My co worker and I just finished a patient at the Boise Christian Retirement Village. I proceeded to enter the 2017 Ford Escape to start the engine so that the inside would cool down. As I exited the vehicle to speak to my co worker who was parked 2 cars down. We were discussing a situation about a coworker and she states " Danielle your car is rolling back". At that moment I did not know who was in the building the ford was heading. I ran after the ford and opened the driver side door and grabbed the steering wheel. The drivers door knocked me down and the drivers front tire ran me over starting from the foot, leg, pelvic, chest and then my head. I sustained numerous injuries. I had 5 fractured ribs, a hole in my right lung, 2 fractures on my face, several hematomas. My head was squeezed like grape and had a 15 inch laceration. I suffer everyday from this accident. I have scars and a lot of PTSD. I am currently driving the 2019 Ford Escape for my work. Now I am scared to death and dont know what to

- Nampa, ID, USA

All of a sudden my transmission service fault light has came on, my escape won-??t shift into gear, and when it is in park it won-??t go into drive it any other gear without you forcing it. I have called farina, Effingham, Salem, Centralia, Newton and none of them can get my car in for a month. I am now without a vehicle and I-??m needing something done.

- Louisville, IL, USA

The contact owns a 2017 Ford Escape. The contact received notification of NHTSA Campaign Number: 22V413000 (Power Train) however, the part to do the recall repair was not yet available. The contact stated that while driving at an undisclosed speed, the vehicle lost motive power. The dealer was made aware of the failure and advised the contact to push the Auto Start/Stop button to restart the vehicle. The vehicle was not repaired. The manufacturer was made aware of the failure. The failure mileage was approximately 36,000. VIN tool confirms parts not available.

- Euclid, OH, USA

The contact owns a 2017 Ford Escape. The contact stated while driving approximately 25 MPH or exceeding 25 MPH, the vehicle was jerking. There were no warning lights illuminated. The vehicle was not diagnosed or repaired. The contact related the failure to NHTSA Campaign Number: 22V413000 (Power Train). The manufacturer was not notified of the failure. The approximate failure mileage was 112,595.

- Fairfield, OH, USA

I exited my car to take pictures of a bird. The engine was running and I thought the gearshift was in Park. I felt the car bump me and realized it had started moving. The rear tire ran over my left foot and I found myself lying face down on the road. I tried to get up but fell onto my camera. I looked to my right and saw my car moving down the road, drifting to the right towards the embankment that leads down to a canal. I managed to get up and reached the car as it was about to leave the roadway. I tried to grab the steering wheel, but the rear tire ran over my right foot, then over my left foot again. My car went down the embankment, stopping just short of flipping over in the canal. Since there was no other plausible explanation at the time, I assumed I didn-??t put the car in Park despite thinking I did. However, I-??ve puzzled over the accident almost obsessively since it occurred because when the engine is running and the gearshift is in Drive and not Park, my car moves forward at approx. 4 MPH with little to no hesitation as soon as my foot lifts off the brake pedal. I DID NOT GET OUT OF A MOVING CAR. After the recall notice, I looked at the metadata from the images taken the day of the accident and it shows my car did not begin moving until at least 23 seconds after I exited it to photograph the bird. That also indicates it was in fact in Park. I had a broken rib from falling on my camera and a broken (crushed) big toe on my left foot. Other injuries apparent then and/or in the days following were considerable swelling and pain of my left knee and foot, swelling and pain of my right knee and foot, and pain along the outside of my lower legs. I still have pain from the accident, including arthritis in my left foot, pain along my outer left leg and inner knee, and pain in my left big toe. My camera and brand-new lens were damaged. I did not have the car inspected. My safety and the safety of others are at risk until the required parts for repair are available.

- Sebring, FL, USA

The contact owns a 2017 Ford Escape. The contact received notification of NHTSA Campaign Number: 22V413000 (Power Train) however, the part to do the recall repair was not yet available. The contact stated that while driving at an undisclosed speed, the vehicle lost motive power. The contact was able to restart the vehicle. The vehicle was not diagnosed nor repaired by an independent mechanic or dealer. The manufacturer was made aware of the failure and advised the contact to take the vehicle to a dealer. The failure mileage was 106,831. VIN tool confirms parts not available.

- Odessa, TX, USA

The contact owns a 2017 Ford Escape. The contact stated while starting to drive, the vehicle was jerking. The contact also stated that the transmission was shifting hard. There were no warning lights illuminated. The vehicle was not diagnosed or repaired. The manufacturer was notified of the failure. The contact related the failure to NHTSA Campaign Number: 22V413000 (Power Train). The manufacturer was notified of the failure. The approximate failure mileage was 74,000.

- Warren, OH, USA

The contact owns a 2017 Ford Escape. The contact stated upon starting the vehicle and shifting into drive(D), the vehicle failed to respond. The contact then shifted into reverse(R) however, the vehicle failed to respond. Additionally, the contact heard abnormal clicking sounds. The message "Transmission Fault - Service Now" was displayed. The vehicle was towed to a transmission specialist but was not diagnosed or repaired. The vehicle was then towed to the local dealer where it was diagnosed that there was an internal transmission failure and the transmission needed to be replaced. The vehicle was not repaired. The vehicle had been at the dealer for two months. The manufacturer was notified of the failure and informed the contact that they would partially cover the repair of the vehicle. The failure mileage was 76,000.

- South Glens Falls, NY, USA

******* delete voq ******* this complaint is being marked for deletion because the consumer placed the request. ******* delete voq *******

- Jackson, MO, USA

I received the following notice of an issue with my transmission: "Summary ON YOUR VEHICLE, IT MAY BE POSSIBLE THE TRANSMISSION SHIFTER CABLE BUSHING IS DAMAGED OR MISSING." They then stated the following SAFETY RISKS: "A DAMAGED OR MISSING BUSHING COULD PREVENT THE SHIFTER FROM MOVING THE TRANSMISSION INTO THE INTENDED GEAR POSITION AND CAUSE THE VEHICLE TO MOVE IN AN UNEXPECTED DIRECTION. THE TRANSMISSION MAY NOT BE IN THE PARK POSITION, EVEN THOUGH THE SHIFTER POSITION INDICATES THAT THE VEHICLE WAS SHIFTED TO PARK. EXITING A VEHICLE WITHOUT THE TRANSMISSION IN THE PARK POSITION AND WITHOUT APPLICATION OF THE PARKING BRAKE MAY ALLOW THE VEHICLE TO ROLL, INCREASING THE RISK OF INJURY OR CRASH." Ford then stated that parts to remedy the issue would not be available until quarter 4 of 2022, which is three months away. I cannot drive a car that might, in their words, "move in an unexpected direction." I have two small children and do not feel safe driving a vehicle that poses this risk. When I called Ford, I was told that, "They understand the predicament that this puts me in. However, they do not have a remedy at this time and they are keeping track of the timeline for the parts." It is unacceptable to ask car owners to drive a car that is in their words, a safety risk, for three months.

- Havertown, PA, USA

The contact owns a 2017 Ford Escape. The contact stated that while shifting the vehicle into park, the vehicle surged forward and went over an embankment without warning. The air bag deployed upon impact. The contact did not sustain any injuries and did not seek medical attention. A police report was filed. The vehicle was towed to an independent mechanic and they were unable to repair the vehicle, the vehicle was then towed back to his home. The contact then received a notification in the mail for NHTSA Campaign Number: 22V413000(Power Train) which he linked to his failure. The dealer nor the manufacturer had yet to be notified of the failure. The vehicle had yet to be repaired. The failure mileage was 102,000.

- Washington, PA, USA