Transmission Torque Converter failure at low speed, in traffic. could not get off of road, until towed. to Ford dealer service garage. Yes this problem has been identified at Donnell, Ford Service garage in Salem, Ohio. They had 3 more of these failures towed in the same day. (10/21/2022) A clunk from under the vehicle then the car quite moving. all the idiot lights came on. The Ford device garage said the Torque converter shattered and the vehicle needs a complete transmission rebuild. I do not know if the manufacturer has inspected these parts or components. The Ford garage said they cannot get ford parts only after market parts for these transmissions. The garage Manager also said and it is all reported on web sites that the 2017 and 2018 transmissions are a problem.

- Poland, OH, USA

Stranded off highway exit. Car jerked and revved then barely could go 10 mph. Car went from a slow winding sound to a quick and hard jerking. New Torque converter needed at 64K miles. However, torque converter requires significant transmission work in addition. Ford Dealership said part was back ordered with a 1 year wait at a cost of $4500. Other transmission repairman in area quoted me $6,000 and said he had another Escape with the same problem the week before I called. When I began looking for a replacement car, several dealerships refused to even accept the car as a trade in stating that this was a known problem with Ford cars.I looked at replacement cars at County Ford in Graham, NC where I had purchased it 2 years previously, however, I felt the sales team was overly aggressive and not empathetic at having sold me a car 2 years previous that was now unrepairable at their dealership. Awful, awful experience. I thought I had invested a lot of money in a dependable car. No car should need a new transmission 4,000 miles out of warranty. The experience has been an absolute nightmare.

- Pittsboro, ND, USA

The contact owns a 2017 Ford Escape. The contact stated upon refilling the gas tank at the gas station and attempting to drive, he shifted from park (P) to drive (D), however, the vehicle failed to move. The check engine warning light was illuminated. The contact was able to drive the vehicle after turning off and restarting the vehicle several times. The check engine warning light was illuminated. The contact stated that the failure had been reoccurring after refilling the gas tank. The vehicle was taken to an unknown dealer who provided an unknown diagnostic. The vehicle was not repaired. The contact received a recall notification of NHTSA Campaign Number: 22V413000 (Power Train), which he associated with the failure. The contact stated that the manufacturer had exceeded a reasonable amount of time to complete the recall repair. The manufacturer was not made aware of the failure. The failure mileage was unknown. VIN tool confirms parts not available.

- Washington, DC, USA

The contact owns a 2017 Ford Escape. The contact stated while at a complete stop at the traffic light, the vehicle stalled while utilizing the auto Start/Stop feature. The message "Shift To Park And Restart The Engine" was displayed. The contact was able to shift into neutral (N) or drive (D). An unknown dealer was notified of the failure but the vehicle was not diagnosed or repaired. The manufacturer was not notified of the failure. The failure mileage was unknown.

- Ooltewah, TN, USA

The contact owns a 2017 Ford Escape. The contact stated while driving and shifting into gears, the vehicle was jerking and surging. The contact also stated that the RPMs revved up; however, the vehicle decelerated independently. Additionally, the contact stated that while driving from a complete stop at the red light, the vehicle would hesitate to respond, and would surge while shifting into the intended gear. The vehicle was taken to the dealer for recall repair of NHTSA Campaign Number: 22V413000 (Power Train). However, in the process of completing the recall repair, the dealer informed the contact that the transmission had failed and needed to be replaced. The vehicle had not been repaired. The manufacturer was not made aware of the failure. The approximate failure mileage was 70,000.

- Green Bay, WI, USA

The vehicle check engine light has lit up on multiple occasions. We have had diagnoses that say "it's fine" from Ford, but we are concerned that it's not "fine" because of a code that indicates a problem with a cylinder misfire. This is a known mechanical defect in the year/make/model. However, Ford claims that our vehicle is not in the VIN range. My teenager drives this vehicle and we are now anxious about the reliability of the car. We paid over blue book value for the vehicle. We have spent hundreds of dollars on diagnosis with independent mechanics.

- American Fork, UT, USA

The contact owns a 2017 Ford Escape. The contact received notification of NHTSA Campaign Number: 22V413000 (Power Train). The contact had experienced a failure while stopped at a traffic sign. The contact stated that the vehicle rolled forward at approximately 2 MPH and lightly crashed into a vehicle in front of him. There was no damage or injuries. The contact was aware of NHTSA Campaign Number: 22V413000 (Power Train), however, the part to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had experienced a failure. The failure mileage was approximately 60,000. Parts distribution disconnect.

- Los Angeles, CA, USA

Engine blown due to coolant intrusion. Vehicle has 61,000 miles on it and Ford will not do anything to fix it.

- Greeneville, TN, USA

The contact owns a 2017 Ford Escape. The contact received notification of NHTSA Campaign Number: 22V413000 (Power Train) however, the part to do the recall repair was unavailable. The dealer had been notified about the recall and confirmed that parts were not yet available. After receiving the notice, the contact stated that an abnormal clunking sound was coming from the vehicle with the check engine warning light illuminated. The contact stated while driving 40 MPH, the clunking sound returned as the vehicle lost power without warning. The contact managed to coast the vehicle off to the side of the road after nearly being struck by several vehicles. Due to the failure, the vehicle was towed to an independent mechanic where it remained. The manufacturer had been notified of the recall. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The failure mileage was approximately 150,000. VIN tool confirms parts not available.

- Pompano Beach, FL, USA

The contact owns a 2017 Ford Escape. The contact received notification of NHTSA Campaign Number: 22V413000 (Power Train) however, the part to do the recall repair was unavailable. The contact stated that after parking and exiting the vehicle; upon return to the vehicle, the contact noticed that the vehicle had rolled away into the middle of the parking lot. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The failure mileage was 29,940. VIN tool confirms parts not available.

- Miami, FL, USA

The contact owns a 2017 Ford Escape. The contact stated that after her daughter shifted the gear shifter into park, the vehicle continued to roll forward. There was no warning light illuminated. The contact's husband assisted her daughter with shifting the gear shifter into neutral(N) and the vehicle stopped rolling; however, the failure reoccurred on another occasion. The vehicle was taken to the dealer who informed the contact that they could not duplicate the failure. The contact received recall notification of NHTSA Campaign Number: 22V413000 (Power Train) however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the failure. The failure mileage was approximately 65,000. VIN tool confirms parts not available.

- Buffalo Grove, IL, USA

In April of 2022 my Escape started popping out of gear, put in park it would pop out, going down the road it started popping out of drive going into park or another gear. Your recall is for this problem. I was actually on my way to stop at a Ford dealer in April 2022 and it quit pulling all together. I had to have towed to a Ford dealer. And all they couild tell me was the transmission needed to be replaced and it would be 4 months before parts would be available and cost over $5,400 to repair. They charged me $80 to tell me this after the car had been sitting on their lot for 2 weeks. I had to have it towed to my home, where it still sits unrepaired. Will this be covered under the recall since this is exactly what was happening to the transmission and I am expecting it to be covered.

- Wedowee, AL, USA

Check engine light came on around 67,000 miles. Took into dealership, they advised there's a coolant/oil mixture in one of the cylinders and recommended complete engine replacement. Engine issue for 2.0L turbo Ecoboost.

- Scottsdale, AZ, USA

The contact owns a 2017 Ford Escape. The contact stated that while driving at various speeds, the vehicle randomly shifted into unintended gear. The transmission fault warning light was illuminated. The contact received notification of NHTSA Campaign Number 22V413000 (Power Train). The vehicle was taken to the local dealer but the vehicle was not diagnosed or repaired. The manufacturer was contacted and referred the contact to the NHTSA Hotline. The failure mileage was approximately 85,000. VIN tool confirms parts not available.

- Jacksonville, FL, USA

The contact owns a 2017 Ford Escape. The contact referenced NHTSA Campaign Number 22V413000 (Power Train). The contact stated that while driving, the transmission inadvertently slipped out of gear. The check engine warning light was illuminated. The vehicle was taken to an independent mechanic to be diagnosed. The mechanic retrieved fault code: sensor two (oxygen sensor). Additionally, the vehicle was taken to the dealer where it was diagnosed that the transmission and torque converter needed to be replaced. The vehicle was not repaired. The manufacturer was not notified of the failure. The failure mileage was approximately 64,000.

- Las Vegas, NV, USA

The contact owns a 2017 Ford Escape. The contact received notification of NHTSA Campaign Number: 22V413000 (Power Train) however, the part to do the recall repair was not yet available. The contact stated while driving 20 MPH, the accelerator pedal was depressed but the vehicle hesitated and made abnormal sounds. The contact stated that the failure had been recurring increasingly. Additionally, the contact stated upon shifting into reverse(R), the vehicle failed to respond. The contact stated that the vehicle was not drivable. The local dealer was contacted and informed the contact that they could diagnose the vehicle in November. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the failure. The failure mileage was approximately 118,000. VIN tool confirms parts not available.

- Glen Allen, VA, USA

The contact owns a 2017 Ford Escape. The contact received notification of NHTSA Campaign Number: 22V413000 (Power Train) however, the part to do the recall repair was not yet available. The contact stated that the dealer previously replaced the Auto START/STOP relay twice; however, the failure recurred with the vehicle turning off and intermittently failing to restart immediately. The dealer was made aware of the failure. The vehicle was not repaired. The manufacturer was made aware of the failure. The failure mileage was approximately 30,000. VIN tool confirms parts not available.

- Bayonne, NJ, USA

The contact owns a 2017 Ford Escape. The contact stated that while the gear shifter was shifted into reverse(R), the vehicle jerked and drove forward. Additionally, the vehicle rolled forward while the gear shifter was shifted into park(P) and the parking brake was applied to stop the vehicle. The dealer was made aware of the failure but confirmed that parts were not yet available. Rivertown Ford (1680 Whittlesey Rd, Columbus, GA 31904) was also made aware of the failure and referred the contact to the manufacturer. The vehicle was not diagnosed nor repaired. The manufacturer was made aware of the failure. The contact related the failure to NHTSA Campaign Number: 22V413000 (Power Train) which included the VIN; however, she had not yet received notification. The failure mileage was approximately 103,000.

- Columbus, GA, USA

The contact owns a 2017 Ford Escape. The contact stated that while her son was driving the vehicle, the power train failed and the vehicle had to be towed to a dealer. The contact received notification of NHTSA Campaign Number: 22V413000 (Power Train) however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. VIN tool confirms parts not available. The failure mileage was unknown.

- Costa Mesa, CA, USA

The contact owns a 2017 Ford Escape. The contact received notification of NHTSA Campaign Number: 22V413000 (Power Train) however, the part to do the recall repair was not yet available. The contact stated shortly after receiving the recall notification, the vehicle failed to shift from park(P) to drive(D). The contact stated no warning light was illuminated. The contact was able to continue driving the vehicle. The contact took the vehicle to the local dealer, where he was informed that parts were not yet available to complete the recall repair. The vehicle was not diagnosed or repaired. The local dealer: Koons Woodbridge Ford (13779 Noblewood Plaza, Woodbridge, VA 22193: (571) 339-3077) was also contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. VIN tool confirms parts not available. The failure mileage was 34,294. The consumer stated the vehicle was repaired and the problem is resolved.

- Woodbridge, VA, USA