The car randomly completely turns off while stopped at red lights or in traffic (when auto start-stop is activated), with a message on that dashboard to "shift the vehicle into park and restart the engine". at this point, it is necessary to shift the car into park and restart the engine before being able to proceed.

- College Station, TX, USA

Seal in between the intercooler for the turbo so that coolent mixes with the engine oil which causes the engine to fail prematurely and Ford will not cover the repair. The car must be recalled because of the defect. www.badproductslaw.com is making a class action and people should contact them.

- Spring Valley, NY, USA

At approximately 61,800 miles the transmission completely failed and had to be either replaced or rebuilt. While driving, the car started seizing up and slowing down. The transmission failure light came on.

- Ashland City, TN, USA

My 2017 Ford Escape is creating an extremely dangerous safety issue/situation with the auto stop/start function. When stopped in traffic-at a stoplight, at a stop sign, in the road waiting to turn left-the engine turns off and a message is displayed to "shift the vehicle into park and restart the engine". I have almost had other cars hit the back of my Escape because of this. It's very scary when this happens and takes time to shift to park and restart the engine with an impatient diver behind me. I have read numerous other complaints on this same issue on your website. Some of the NHTSA id #'s 11300434, 11297934, 11292126, 11291536, 11290647, 11290086, and 11288766. There are other complaints as well. Please, before someone is injured or killed issue a recall for this problem. I don't have the exact date this first occurred, but it has happened multiple times since October 2019. Also per NHTSA 10160883 and Ford communication no. Ssm 47492 from February 2018 this is an issue that has been a known issue for at least 2 years now. "some 2017 Escape vehicles built on or before 02-Feb-2017 may exhibit a no restart concern after an auto stop/start event. Upon attempting to restart, the instrument panel may display a message instructing the customer to shift to park and start the vehicle manually. To correct this condition, reprogram the body control module (BCM) using the latest software level of the appropriate Ford diagnostic scan tool. For claiming, use causal part 14A068 and applicable labor operations in section 10 of the service labor time standards (slts) manual. If the BCM software is currently at the latest level available, refer to workshop manual (wsm), section 303-06A and/or powertrain control/emissions diagnosis (pc/ed) manual for an auto stop/start diagnostic trouble code (dtc) or gsb0000153 for auto stop/start system information and diagnostics."

- Brookfield, CT, USA

My 2017 Ford Escape is exhibiting the problem described below and apparently known to Ford on or about February 2018. This is a dangerous situation that may occur when the car is stopped at a traffic signal or paused in an intersection waiting to make a left turn, or paused waiting to merge onto a highway. Although Ford was aware of this problem (via the bulletins shown) while the car was still under 36 month warranty, no mention was made of it. Now that the car is exhibiting the dangerous behavior, Ford will not honor the 36 bumper to bumper or 60 month power train warranty to correct. Quoted cost to repair could vary from $150 to several hundred more according to Ford service dept. This should be a recall item since it reflects a known manufacturing flaw. Per NHTSA 10160883 and Ford communication no. Ssm 47972: "some 2017 Escape vehicles built on or before 02-Feb-2017 may exhibit a no restart concern after an auto stop/start event. Upon attempting to restart, the instrument panel may display a message instructing the customer to shift to park and start the vehicle manually. To correct this condition, reprogram the body control module (BCM) using the latest software level of the appropriate Ford diagnostic scan tool. For claiming, use causal part 14A068 and applicable labor operations in section 10 of the service labor time standards (slts) manual. If the BCM software is currently at the latest level available, refer to workshop manual (wsm), section 303-06A and/or powertrain control/emissions diagnosis (pc/ed) manual for an auto stop/start diagnostic trouble code (dtc) or gsb0000153 for auto stop/start system information and diagnostics."

- Rockville, MD, USA

The contact owns a 2017 Ford Escape. While attempting to accelerate from a stop, the vehicle sometimes failed to accelerate. Also, when attempting to shift into third gear at approximately 50 mph, the vehicle failed to accelerate. The vehicle also made a jerking sensation suddenly and accelerated without warning. The vehicle was not diagnosed or repaired. The manufacturer and dealer were not made aware of the failures. The approximate failure mileage was 54,536. The VIN was invalid.

- Camdena, AR, USA

In the 3 years that we had the vehicle, the engine has had to be replaced twice due to coolant leaking into the combustion chamber because of a poorly designed head gasket. The most recent repair had an updated gasket, but only 3 months after it was replaced the transmission had a parts failure that caused a warning light. Shortly after the warning light, the car stopped in the middle of a major intersection and required a tow to the dealership for further repair. My husband was in the vehicle with my son at the time and thankfully was able to shift the car in neutral and get to a side street before an accident occurred.

- Berwyn, IL, USA

The contact owns a 2017 Ford Escape. On three separate occasions, while at a stop light/sign, the eco boost system malfunctioned and the engine erroneously shut off. During the failure, the message "put the vehicle in park and restart the vehicle with the ignition key" was displayed. The cause of the failure was not determined. Skyline Ford (2510 commercial St. SE, salem, or) was notified of the failure. The manufacturer was not notified. The failure mileage was 26,000.

- Mount Angel, OR, USA

The auto stop/start feature completely shuts the engine off when waiting at signal lights or other situations when stopping while the vehicle is in drive. There are alert chimes and a message to shift into park and restart vehicle appears on instrument panel. The problem started approx. October 9, 2019 and the vehicle was taken to the dealership October 17, 2019. Was told it was a faulty crank shaft sensor. The sensor was replaced along with a wiring harness. November 25th the car started having the same issues with shutting off when at signal lights. Called for an appointment the next day and was scheduled to bring the car in December 3, 2019. At this point, the dealership has had the car for 2 days and are saying they can't find an issue. Other people are experiencing the same issue and Ford is aware of the problem, but not fixing it. Documentation is attached showing repairs and an online post showing that Ford is aware of the problem and instructing mechanics not to attempt to fix until engineers find a solution. That was 10 months ago.

- Emmett, ID, USA

2017 Ford Escape SE cel came on. Had autozone put it on the computer and it gave a code PO301. Cel went out on 2 mile drive home. A few days passed cel came on again and went off again. Called dealership but light was out, they said code may not have been stored. Made an appointment after the 3rd cel on and then off. Mechanic called approx. 1 hr later and told me a new engine was needed because coolant leaked into the engine at a cost of $8000. This vehicle had turbo booster repaired/replaced twice after I complained about the total lack of acceleration and explaining that I felt I was going to die in this car when trying to merge into highway traffic. The first time they said it was fine and I would have to get used to this engine. I insisted that they test drive with me, they agreed that there was a problem. After the first repair, the same lack of acceleration occurred again. Again they replaced the turbo boost. This engine is unsafe and defective. This engine needs to be recalled. Ford needs to take responsibility for these failures. Vehicle has 70000 miles and Ford says there is nothing they can do, I am responsible to put a new engine into this vehicle.

- Palm Harbor, FL, USA

The next day after purchase September 2018, I noticed a slight slippage to the transmission and took the car back because the warning lights were on and the car would proceed to move at a low speed. I was told the vehicles fluids needed to be changed. The next day the issue persisted, I returned to the dealership again and was told the brakes needed to be replaced. On both occasions the monster dealership handled this. The issue with feeling the transmission jerk continued. May 2019 the transmission failure appeared (codes listed below) it was serviced by a&B transmission. Withing 48 hours the issue returned. It appears as though the transmission overheats after driving short distances. After several attempts from may-July the issue could not be fixed and continues as of today. The delay in reporting is that I had no idea this was here, please advise I would like to resolve this. Code P0741-00 torque converter clutch solenoid circuit performance/ stuck off - current dtc - warning lamp on. Code P1744-00 torque converter clutch solenoid circuit performance/ stuck off - current dtc - warning lamp on. P1450-00 unable to bleed up fuel tank vaccum - -pending dtc - warninglamp on.

- Temple Hills, MD, USA

The contact owns a 2017 Ford Escape. While driving 75 mph in heavy traffic or while changing lanes, the accelerator pedal was applied and the vehicle hesitated. There were no warning indicators illuminated. The vehicle was taken to barber Ford of hazleton (1112 N church St, hazleton, pa 18201, (570) 454-2414), but they were unable to duplicate the failure or produce any failure codes; however, there was a slight hesitation. The manufacturer was contacted and provided case number: Cas 24051505. The contact was referred to the local dealer. The failure mileage was 14,642.

- Hazelton, PA, USA

2017 Ford Escape. Consumer writes in regards to difficulty putting vehicle in reverse and not accelerating. The consumer stated that the engine had warped and needed to be replaced. The manufacturer was made aware of the failure.

- Centereach, NY, USA

A vehicle that just turned three years old is having extreme powertrain transmission failure and electrical sensor issues! I am having to replace the transmission in a car that has only 90,000 miles and is costing me over $4000 out of pocket! electrical error are happening from light malfunctions to bulb errors, cross sensors, and more

- Burton, MI, USA

Very similar to NHTSA id 11083629. Pulling into traffic the transmission started to slip. Managed to get off the road without incident. The system message "transmission fault service now" came up and the car would not accelerate beyond 20 mph. I was traveling so it was towed to nearest dealership. They cleared the fault and sid there was nothing wrong. Took it to dealership where I bought it, they had it two weeks and said they couldn't find/replicate the issue and gave it back. I drove it two days and it occured again. Drove it to the dealer this way. They said it was a bad ECM, replaced it and they replcated the issue on their test drive after the "repair". said they need to call Ford for tech assistance. They have had my car for ~month and a half. This is a safety issue, the transmission randomly failing as you're pulling into traffic is a huge danger.

- Clarkrange, TN, USA

My car had a misfire shortly after I bought it, they replaced some parts in 2017, then my air conditioner quit running cold, the dealership replaced a couple parts in 2018, now in 2019, the engine misfires again leading to an entire engine replacement.

- Onsted, MI, USA

While driving on a city street my car begin to loose pressure and the immediately after the service engine now light came on and my car begin to shake very bad. So I pulled over turned the car off and started it again. The car drove okay and I was able to make it to the repair show but, every time I stopped at the light the vehicle would shake and the light eventually came back on. My car has been in the shop since then and they cannot seem to find out the issue. At first the dealer repair shop said it was my wheel bearing & motor mount, they replaced those and my car still continue to shake when stopping. The shop is currently looking into my transmission as of 3/29/2019.

- Antelope, CA, USA

Auto start stop sporadically ceases to work. It will not restart and vehicle directs me to put the automatic shift lever into park and restart the car. This is a safety issue as I might be rear-ended by the vehicle behind me who expects me to leave a stop sign red light, et al. Quickly. My wife puts the temporarily disables the feature every time she drives the vehicle. I forget when I drive it and then I stop at a stop sign or red light and (see above). This started happening in the 3rd year of our lease (September 2018)

- Farmington Hills, MI, USA

Car stalls at intersections. This started happening in January and has happened 5-10 times since. Message comes up to put car in park to restart. This is extremely dangerous as I do not know if the car will restart and possible rear end accidents.

- Elma, NY, USA

Within one year of owning vehicle, the engine light came on. The dealership found out the coolant was leaking into the head gasket. I was told this is a known issue. I have noticed recalls on Escape vehicles in the past regarding the same situation however nothing has been sent out regarding the 2017 models. This is a problem still occurring apparently and a recall should be started. The vehicle was driving when the light came on while on the highway. I took it straight to the dealership as it is such a new vehicle. It is currently in the service department.

- Lake Stevens, WA, USA