Ford told me I need a NEW ENGINE that will cost $11,000. Coolant leaked into the cylinder. The car only has 62,000 miles on it.

- Pingree Grove, IL, USA

Ford Escape 2017 78,831 miles. 5/13/24 Had car inspected at Brannen Ford of Perry. I was concerned that the check engine light was illuminated. The Ford service department noted the Code P0456 but cleared the code and did not advise repair. [XXX] Drove from Georgia to Memphis and began to notice rough crank with cold start only. 5/19/24 In Memphis took to Autozone for a OBD scanner read. Scanner said P0456 and P031. First cylinder is misfiring. 5/20/24 Took to Holt Automotive to investigate code. 5/23/24 Holt referred to Madison Automotive since technician believed the code indicated an engine issue beyond the scope of Holt. 5/23/24 Delivered to Madison Automotive for diagnostics. Ran codes and noted a 2.0L engine. Removed and replaced the ignition coil and relevant spark plug per OBD scanner. Cost $526.39 6/1/24 Took back to Autozone for OBD scan due to check engine light coming on again. Same codes. 6/3/24 Took back to Madison Automotive. Ran codes again and realized, by coincidence, purge valve was bad. Replaced purge valve. Cost $462.47. Could not note the rough start or find a specific leak. Informed that usually leaks only occur with temp change, hence the rough cold crank noted by us. [XXX] Check engine light on again and would not start at gas station. Had to go through manual start process. 6/14/24 Took back to Madison Automotive. They decided to try a cold crank in the morning after it sat unused through the night. White smoke filled the parking lot. Confirmed that defective head gasket is leaking coolant into the cylinders. Recommended replace engine. 6/17/24 Called Ford Motor in Memphis. Told representative of codes and symptoms and was informed of TSB 21-233 which informs Ford of these exact defects. No recall issued as of yet. Since these same issues were noted in the 1.5 L engines and recalls were issued, I am contacting you with the same request to have Ford recall 2.0 L engines from these defective years. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U

- Perry, GA, USA

The contact owns a 2017 Ford Escape. The contact stated while driving at an undisclosed speed, the accelerator pedal was depressed; however, the vehicle failed to accelerate as intended. The contact stated that the vehicle was jerking abnormally. In addition, the check engine warning light was illuminated. The vehicle was towed to an independent mechanic where it was diagnosed with engine failure. The contact stated that the failure was due to coolant intrusion into the engine. The contact was informed that the engine needed to be replaced. The vehicle was not repaired. The manufacturer was made aware of the failure and a case was filed. The failure mileage was approximately 70,000.

- Big Spring, TX, USA

Less than 100,000 miles in and the car completely stopped working. It needs a new engine. The coolant was leaking into the engine apparently and hundreds of other people have had the same issue

- Jbmdl, NJ, USA

The contact owns a 2017 Ford Escape. The contact stated that while operating the vehicle and depressing the accelerator pedal, the vehicle would not properly accelerate. The contact stated that the check engine warning light remained illuminated. The contact stated that the vehicle hesitated while accelerating and occasionally surged forward while depressing the accelerator pedal. The vehicle was taken to the local mechanic who was unable to determine the cause of the failure. The vehicle was not repaired. The manufacturer and local dealer were not yet contacted. The failure mileage was 60,000.

- Rockwall, TX, USA

I have to get a new engine due to the coolant leak.

- Springfield, MO, USA

I was having to go to stl to see my sons in the NICU in Creve Couer, and when doing so anytime I got over 70 mph for maybe 5 minutes, it would pop up with "Transmission fault, service now." I have to pull over, turn the car off, sit for 30 minutes, then turn my car back on and stay under 65 the rest of the way home. As a mom of a [XXX] little girl and a mom of twin boys I don't have the money to have it repaired right now, but I wanted to let someone know what is going on with my vehicle. Thank you INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

- Union, MO, USA

The contact owns a 2017 Ford Escape. The contact stated that while driving at an undisclosed speed, the temperature gauge indicated that the engine was overheating. The check engine warning light was illuminated. The vehicle was taken to an independent mechanic, who diagnosed a failure with the engine block. The vehicle was not repaired. After investigating the failure, the contact related the failure to Customer Satisfaction Program: 21N12. The manufacturer was notified of the failure but referred the contact to the NHTSA Hotline for assistance. The failure mileage was 42,000.

- Allenton, WI, USA

I purchased my 2017 escape almost a year ago. It only has 73000 miles on it. Check engine light turned on. I took it into the mechanic and was told that my coolant was leaking and that I needed a new engine. From what I have read this can lead to the engine catching on fire or engine failure while driving. I was told by the mechanic that I can drive the vehicle because the light was not flashing but how am I to know how safe that truly is. I can not afford a new engine and it is my only vehicle so I will be driving it. I have also read that Ford is aware that this is a manufacture defect but no recall has been issue. Does someone have to get injured before this issue is dealt with? There are thousands of these vehicles on the road as ticking time bombs. Before someone loses a life this should be recalled

- Rotonda West, FL, USA

We are currently having to replace my son's engine in his escape for the second time due to misfire ? He was driving and it lost ability to drive. It was towed to shop which indicates it needs a second engine.

- Bellevue, NE, USA

The contact owns a 2017 Ford Escape. The contact stated that intermittently the engine would misfire on startup and the check engine warning light would illuminate. Restarting the engine would normally solve the issue. The diagnostic code indicated "P0302" as a Cylinder 2 misfire. The vehicle was taken for service and the technician confirmed there was coolant intrusion into the cylinder. The technician recommended the engine be replaced. This is a common issue with Ford Escapes detailed in Customer Satisfaction Programs 19B37 & 21N12. The manufacturer customer service line was notified of the failure. The manufacturer referred the contact to the NHTSA Hotline for assistance.

- Bunker Hill, IN, USA

Vehicle started running rough and had no power while trying to get on to a highway or leave from a stop. When the "Check Engine" light cam on I took it for diagnosis and it had a misfire in 2 cylinders and losing excessive amounts of antifreeze without any leaks showing. It was later diagnosed as have a bad motor and that this year and model motor is know to have this problem. Ford even has a service bulletin on it.

- Effort, PA, USA

The contact owns a 2017 Ford Escape. The contact stated while driving at an undisclosed speed, the check engine warning light was illuminated. The vehicle was taken to the dealer, who determined that the coolant intrusion had damaged the engine. The contact was informed that the engine needed to be replaced. The vehicle was not repaired. After investigating the failure, the contact related the failure to Customer Satisfaction Program: 21N12. The manufacturer was notified of the failure, a case was opened, and the contact was referred to the NHTSA Hotline for assistance. The failure mileage was approximately 66,000.

- Robbinsville, NJ, USA

The engine started rough and has white smoke. The car lost the speed on a highway all of a sudden. Then, it is diagnosed to be a coolant intrusion problem.

- San Diego, CA, USA

I had a check engine code on the car #p0304. I took it to the dealer. They told me I need an new engine for 9000 dollars. They said it was coolant intrusion on the #4 cylinder. Now I've found out that there are thousands of 2.0 litre engines with the same problem. Sounds like a recall issue to me. My car only has 81000 miles on it and in great shape. Now it is basically worth nothing. Unless I come up with 9000 dollars to fix it. I have never had anything like this happen before. Please make them recall these engines. They built them badly.

- Burbank, IL, USA

Engine light on, coolant leaking into turbo

- Fort Worth, TX, USA

The contact owns a 2017 Ford Escape. The contact stated while driving at various speeds, the vehicle shuddered abnormally. The failure progressed causing the vehicle to fail to start. The vehicle was taken to an independent mechanic to be diagnosed. The contact was informed that the spark plugs were cracked and needed to be replaced. The vehicle was repaired but the failure reoccurred. The failure occurred, the high temperature, and service engine warning lights were illuminated. The vehicle was towed to another independent mechanic where it was diagnosed that the engine block was cracked, coolant had leaked into the cylinder, and the coolant had leaked onto the spark plugs. The vehicle was not repaired due to the cost. The contact was made aware of TSB: 222322. The manufacturer was notified of the failure and referred the contact to the NHTSA Hotline for assistance. The failure mileage was approximately 66,000.

- Moorhead, MN, USA

The contact owns a 2017 Ford Escape. The contact stated while driving 70 MPH, the vehicle stalled. There was an unknown red warning light illuminated. The message that the engine was overheating was displayed. The vehicle was towed to the local dealer, who informed the contact about a TSB regarding the engine block, which might cause the engine to warp or crack and allow coolant to enter the engine. The vehicle was diagnosed with engine block failure. The vehicle was not repaired. The manufacturer was contacted and accepted a claim, but no assistance was provided. The approximate failure mileage was 133,375.

- Columbus, OH, USA

Coolant intrusion into cylinder. This is a known problem on my 2.0l ecoboost engine. The dealership is recommending an engine replacement to fix the problem. Only 94000 miles on it and 7 years old.

- St Cloud, MN, USA

2017 Ford Escape 1.5L Ecoboost engine. Two mechanics verify coolant leak in the engine block. This failure is addressed by Ford CSP 21N12 which covers engine replacement for vehicle less than 7 years and 84k miles. The CSP was issued June 2022 but "expired" November 2022 so Ford will not honor the cost of repairs even though my vehicle meets the criteria.

- Westfield, IN, USA