10.0

really awful
Crashes / Fires:
6 / 10
Injuries / Deaths:
5 / 0
Average Mileage:
23,244 miles

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« Read the previous 20 complaints

problem #1018

Oct 252024

Escape

  • 120,000 miles
The contact owns a 2017 Ford Escape. The contact stated that while driving 35-40 MPH, the check engine warning light was illuminated. The contact stated that while it was raining the windshield wipers became inoperable. The vehicle was taken to an independent mechanic who determined that the catalytic converter, windshield wiper motor, and emission coil needed to be replaced. The vehicle was repaired, but the failure recurred. The local dealer was contacted, but the vehicle was not diagnosed or repaired. The manufacturer was contacted and referred the contact to the NHTSA Hotline. The failure mileage was approximately 120,000.

- Riverdale, GA, USA

problem #1017

Feb 012025

Escape

  • miles
At 69,500 miles, my check engine light came up on and the engine began running rough. I also saw that the coolant reservoir was low. I refilled the coolant and it was immediately low again. This is the same coolant intrusion that is a known issue with the ford ecoboost engine in the Escape.

- Lafayette, IN, USA

problem #1016

Jan 062025

Escape

  • miles
Oil in coolant reservoir via engine. Engine replacement.

- Opelika, AL, USA

problem #1015

Jan 222025

Escape

  • miles
Check engine light started flashing and engine started stuttering. It is available for inspection. Safety was compromised because vehicle would not go above 35-40 mph. Engine has been inspected by the dealership and needs to be replaced. There was no prior warning.

- Springville, AL, USA

problem #1014

Feb 262024

Escape

  • miles
Transmission failed at 96,000 miles requiring replacement Cracked/bad cylinder block at 110,000 requiring replacement Ford knows of engine problem (Technical Service Bulletin 22-2322) will not assist with repair Repair invoices available upon request

- Mashpee, MA, USA

problem #1013

Jan 302025

Escape

  • miles
My daughter told me our 2017 Ford Escape Titanium-??s engine light came on. She said the engine was sputtering and losing power. I scheduled an appointment with Ford the next day, and paid for them to do a diagnostic on the vehicle. The vehicle has 105k miles on it. They said the engine had coolant intrusion in cylinder number one. The engine needs to be replaced, it-??s out of warranty, and would cost $8,000 to replace, I was expecting the vehicle to last until 200k miles with proper servicing, and the repair is more than the value of the vehicle. Now the vehicle is sitting in my driveway, since I don-??t want anyone driving it on the highway with an engine that loses power and could go at any time.

- Media, PA, USA

problem #1012

Jan 312025

Escape

  • miles
Check engine light flashing, took to a local mechanic and need the whole engine replaced due to an internal coolant leak. Coolant level was low so the car overheated. Couple days later it was empty again

- Largo, FL, USA

problem #1011

Aug 012023

Escape

  • miles
My vehicle leaks coolant and shakes while accelerating. It sometimes struggles to accelerate at all as it steadily misfires. This would put me and my family at risk even when trying to leave our driveway or turn off our street. The leaking coolant has been confirmed by a dealer and independent service center since it started in 2023. They confirmed that it is identical symptoms to what they see relating to TSB 20-2100 (19-2375 before that). Ford continues to deny that this vehicle is attached to this TSB. The vehicle has not been inspected by the manufacturer, police, or insurance. There was no warning prior to the symptoms first appearance, the Check Engine light illuminated only after issues began to arise.

- Wellington, CO, USA

problem #1010

Oct 102024

Escape

  • miles
I was advised by the Ford dealership that my engine needs to be replaced due to a coolant leak into the engine. This is a known issue for this vehicle. This car has a little over 98k miles on it. There is a board post about this issue TECHNICAL SERVICE BULLETIN 2.0L EcoBoost - Coolant In Cylinders, White Exhaust Smoke And/Or Illuminated MIL 22-2229 09 June 2022 I was told there is no recall for this issue even thought they know it is an issue and the cost to replace is over 8k. I called and spoke to the corporate office as well and they told me they will not cover it. This is an issue for a lot of people and sadly there is still no recall. This is not fair that I have to pay more to get the vehicle fixed than the vehicle Is worth. The Ford company should be held responsible for an issue they know is not a fault of the customer.

- Wilmington, DE, USA

problem #1009

Jan 272025

Escape

  • miles
The vehicle was bucking and shaking after turning the key in the ignition. It lurched and drove shakily, and the next time the vehicle was started, the engine failed to begin running, and an "engine fault" light instructing the driver to "service now" was displayed. At this time, a loud, liquid sloshing noise was heard coming from the direction of the dashboard. In subsequent attempts to later start the car, the car did start, and ran, but when taken to a mechanic, it was revealed that a coolant intrusion occurred without any perceptible cause, of severity enough to completely ruin the engine and necessitate its rebuild or repair.

- Orangevale, CA, USA

problem #1008

Jul 082024

Escape

  • miles
After almost a year of problems, the Ford Dealership just diagnosed the car with coolant intrusion. It will cost $8000 for a new engine. This is a known Ford Escape 2017 problem, and Ford won-??t do anything about the issue. Right now it-??s available for inspection, but I-??m going to have to get rid of it soon as it is a hazard and not reliable.

- Saint George, UT, USA

problem #1007

Dec 312024

Escape

  • miles
I own a 2017 Ford Escape SE 2.0L, and my mechanic recently diagnosed my vehicle with coolant intrusion into the engine. This issue has caused potential risks to the engine-??s performance and longevity. I discovered that many other Ford Escape owners have reported the same issue online, particularly with models equipped with 1.5L and 2.0L EcoBoost engines. Despite this widespread issue, Ford has only issued a recall and Customer Satisfaction Program (21N12) for the 1.5L engine, leaving owners of 2.0L vehicles like mine without coverage.

- New Brunswick, NJ, USA

problem #1006

Jan 262025

Escape

  • miles
Missfire from coolent leaking in engine

- Deltona, FL, USA

problem #1005

Jul 232024

Escape

  • miles
It has a known defect that causes coolant to leak into the engine's cylinders, which can cause corrosion, oil dilution, and contamination, which results in engine failure. Ford failed to disclose these defects creating a safety risk, because of the lack of coolant created by these leaks causes overheating, cylinder head cracking and engine failure, or engine fires. After the check engine light came on, the vehicle was inspected by the manufacturer, they then replaced the ignition coil and spark plug for the number 3 cylinder. They had to do this twice because upon leaving the dealership, the check engine light came on again and they said they could only use OEM parts. The 3rd time the engine light came on, it was inspected again by the manufacturer, it was then disclosed about the known defect that the coolant leaking into the engine's cylinders causes engine failure.

- Fayetteville, NC, USA

problem #1004

Jan 122025

Escape

  • 87,430 miles
The contact owns a 2017 Ford Escape. The contact stated that while driving 25 MPH, the check engine warning light was flashing. The contact pulled over, opened the hood, and noticed that there was oil all over the engine compartment. The contact stated that the engine oil was leaking from the vehicle. The contact stated that in 2014 prior to the failure, the vehicle had been taken to a collision center. The vehicle was previously taken to the local dealer for a routine oil change. The vehicle was taken back to the local dealer, where it was diagnosed that the coils, spark plugs, and valve cover gaskets were cracked, and the engine needed to be replaced. The vehicle was not repaired. The manufacturer was contacted, opened a case, and referred the contact to the NHTSA Hotline. The failure mileage was approximately 87,430.

- Glenarden, MD, USA

problem #1003

Jan 102025

Escape

  • miles
Transmission went out at 65,000 miles. Son was inn the middle of traffic got a message the stop driving immediately and the car started running rough. two codes P2703 and P2704. these are for solenoids. Had trouble getting out of traffic and off the road and almost got hit by another car. He was able to lug across multiple lanes to pull over on the side of the road. This happened at night and the road is busy. Ford has told us that the transmission is an 'enclosed system' and the entire transmission has to be replaced. Due to the enclosed system there is no way to check the transmission fluid levels, etc. The transmission breaking came out of no where and is not related to the transmission bushing recall.

- Austin, TX, USA

problem #1002

Dec 212024

Escape

  • 110,000 miles
The contact owns a 2017 Ford Escape. The contact stated while driving 70 MPH, the vehicle started to lose motive power. The contact stated that unknown warning lights illuminated, and an audible chime sounded. The contact merged to the side of the road and the vehicle failed to respond. The vehicle was towed to an independent mechanic where it was diagnosed and determined that the transmission module and fuel pump had failed. The vehicle was repaired; however, the failure persisted. The vehicle was taken to a second independent mechanic and was diagnosed with gas tank failure. The vehicle was repaired but the failure persisted. The vehicle was then taken to a third independent mechanic where it was diagnosed with a blown head gasket. The local dealer was not contacted. The vehicle was not repaired for the most recent failure. The manufacturer was made aware of the failure. The failure mileage was approximately 110,000.

- Garfield, AR, USA

problem #1001

Sep 122024

Escape

  • miles
During the month of September 2024 my Ford Escape Ecoboost developed a rough idle. I took it into our Ford dealership for evaluation. The diagnosis was that coolant had leaked into the cylinder #3 due to a head gasket failure and that I would need to have the engine long block replaced at an estimated cost, at the time, of about $8000. My vehicle has less than 45,000 miles on it. We had the Ford dealership go ahead with the repair; however, I asked that the service advisor request Out of Warranty Assistance from Ford. He did and received a claim number of: CXH 02689613-N6N4L5. He also informed us that our request for financial assistance had been rejected due to the fact that it was outside the extended warranty of 7 years. Mind you, this was about 6 weeks after the end of the warranty that it began to fail and the car had less than 45,000 miles. This issue with the Ford Ecoboost is well known and has caused engine failure. We just didn't let it go to the point of failure, due to our reliance on this car and safety concerns.

- Beaverton, OR, USA

problem #1000

Jan 032025

Escape

  • 54,000 miles
The contact owns a 2017 Ford Escape. The contact stated that during a State Inspection, the contact was informed that coolant was leaking into the engine. The contact stated that the check engine warning light illuminated after the Inspection. The independent mechanic stated that the engine needed to be replaced. The vehicle was not repaired. The manufacturer was notified of the failure and referred the contact to the NHTSA Hotline to report the failure. The failure mileage was approximately 54,000.

- Orchard Park, NY, USA

problem #999

Sep 072024

Escape

  • miles
Coolant leaking into the cylinders, white smoke out of the tail pipe, and now Ford is saying this is a known issue but no recall is taking place. The car is undriveable. This is the second engine in this vehicle.

- Parma, OH, USA

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