10.0

really awful
Crashes / Fires:
5 / 9
Injuries / Deaths:
4 / 0
Average Mileage:
24,956 miles

About These NHTSA Complaints:

The NHTSA is the US gov't agency tasked with vehicle safety. Complaints can be spread across multiple & redundant categories, & are not organized by problem. See the Back button — blue bar at the very top of the page — to explore more.

Get notified about new defects, investigations, recalls & lawsuits for the 2017 Ford Escape:

Unsubscribe any time. We don't sell/share your email.

« Read the previous 20 complaints

problem #719

Jul 052024

Escape

  • miles
While driving on the expressway the check engine light came on and the car started to shake violently. The car doesn't accelerate right away. After inspection, the auto shop provided the following comments: Engine is burning coolant, upon arrival vehicle low 1 gallon of coolant no coolant leaks present. After adding coolant and starting up white smoke coming out of tail pipe smelling like burnt coolant. Codes present for check engine light P0300 random misfire detected P0302 cylinder 2 misfire detected P0316 misfire detected upon start up p0456 evap system lean p1456 unable to bleed fuel fuel tank P2196 02 sensor signal. Oxygen sensors needed due to coolant burning Purge valve needed Engine needed internal damage. After contacting Ford Corporate and a Ford Dealership it was determined that the car would not be under warranty (odometer is 59,225). The car has not been repaired due to the expense of a new or used engine replacement. Many reports online have stated this problem is very common for this type of vehicle.

- Chicago, IL, USA

problem #718

Jul 032024

Escape

  • miles
At 37,775 miles on Aug 23, 23; 1st check engine light. The cause was unclear, possibly an intermittent purge valve, which was replaced. The second check engine light was at 46,919 miles on Jul 03, 24; and that's when it was noted the coolant level had dropped a little bit. Excessive carbon was also seen in the #1 cylinder and the shop suspected a coolant leak. A pressure test was performed but the result was negative...so all the required and recommended maintenance was performed. The next day, the engine light came back on. On Jul 09, 24; the shop then performed an overnight coolant pressure test, and it showed that coolant was indeed leaking into the #1 and #2 cylinders. This could be a fire hazard and could also lead to a catastrophic engine failure. My autoshop (Accurate Automotive, in Yuma AZ) pointed out the Ford bulletin for my engine...a block defect, (Reference# 22-2229, issued Jun 09, 22) and recommended I take the vehicle to the Ford dealership in Yuma... which I did on Jul 10, 24. The service representative (Jesse) did not accept the finding of my shop and said Ford will perform their own assessment. No Ford recall has been issued for this defect. There should be, though. The vehicle is available for inspection upon request.

- Yuma, AZ, USA

problem #717

Jun 142024

Escape

  • miles
Coolant leaking into the engine causing the vehicle to overheat

- Granville, NY, USA

problem #716

Nov 152023

Escape

  • 70,000 miles
The contact owns a 2017 Ford Escape. The contact stated that on several occasions while in park(P), the vehicle rolled forward inadvertently. The contact stated that the brake pedal was depressed twice and held down to stop the vehicle. Additionally, on several occasions, the contact observed an abnormal sound coming from the vehicle while driving at various speeds, and while the vehicle was idling, the vehicle was running rough. The vehicle was taken to an independent mechanic where it was diagnosed that the canister purge valve needed to be replaced. The vehicle was repaired approximately four times in one year; however, the failure persisted. The manufacturer was notified of the failure. The failure mileage was approximately 70,000.

- Mobile, AL, USA

problem #715

Jun 252024

Escape

  • miles
My vehicle is currently with a Ford Dealership and I was advised one of the cylinders is bad and the repair bill is $13,000. I have 55,000 miles on the vehicle. This appears based on my research this has been a common problem. Since the 60 months has passed, I am told I have no recourse to address this problem. Ford needs to honor any problems that happen before 60000 miles and not 5 years OR 60000 miles whichever comes first! In this society people work from home and don-??t drive cars like they have in the past!

- Savannah, GA, USA

problem #714

Jun 202024

Escape

  • miles
After purchasing a 2017 Ford Escape with the 2.0L engine, a check engine light came on, indicating misfires in cylinder 1. Local mechanic found coolant leaking into the engine and advised not to drive more than a few miles as potential for further damage and/or possible engine fire may occur as oil may also be leaking into the cylinders. I found there is a TSB by Ford to it's mechanics as a known problem, but the Ford dealer is indicating they won't cover it as the car is 94k miles and there is no official recall.

- New Paltz, NY, USA

problem #713

Jun 142024

Escape

  • miles
Seems I have one of the Ford Escapes that coolant is leaking into the cylinders, I have 47500 miles on my 2017 Escape. Was informed that the engine needs to be replaced. Car overheated with my [XXX] in the car during a torrential rainfall driving on a highway where people had their hazard lights on because of the rain. By the time we got home there wasn't a drop of coolant. Added some and it was empty the next day, nothing on the road, My mechanic said it's not leaking it's going into the cylinder to the motor. Now I have to go car shopping can't have a dangerous car like this with my granddaughter in the car. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

- Sayreville, NJ, USA

problem #712

Jun 282024

Escape

  • miles
I have a 2017 Ford Escape 2.0 w/ a long engine block. Coolant is leaking into the cylinders causing misfires. Apparently this is a known condition, but Ford has only been addressing the 1.5 engines. It-??s a slow, almost undetectable condition and a design flaw in the engine. The recall / extended service bulletin that NHTSA sent out doesn-??t cover the 2.0 vehicles. But it is happening, and after talking w/ Ford Service Center today, they are refusing to assist w/ repairs. My car has just over 65,000 miles and I-??ve kept up w/ maintenance. Ford needs to address this fundamental design flaw in this engine and assist, if not fully cover the cost of repairs. This is a life safety issue. Because this is a slow leak and almost undetectable, I never knew or was notified of the situation. If I had, I could have sought some sort of remedy. Now I-??m looking at over $8700 in repairs. Please assist and advocate for myself and others in this situation. Thank you.

- Littleton, CO, USA

problem #711

Jun 262024

Escape

  • miles
We purchased a vehicle from Tom Holzer ford in Farmington Hills, MI back in 2017. We just took the vehicle in for service and the repair shop stated we need a new motor because it is leaking coolant into cylinder number 1. They are able to see exhaust in the cooling system and the vehicle is unsafe to drive. There is a technical service bulletin and is a known issue for ford escapes. We need to have Ford cover the cost of the new motor and get it done immediately.

- Novi, MI, USA

problem #710

Mar 312024

Escape

  • miles
Mine was the 2017 2.0L 4-cylinder, with about 86,000 miles at time of incident. Code read as "P0303 - Cylinder 3 Misfire" Had a crack in Cylinder 3, allowing coolant and oil to get into the cylinder. I got my engine light code around 6 thousand miles before incident. When first addressing the issue, I took it in to dealer i bought it from (Fox Motors). According to their certified techs, the same problem was reported for the 1.5L engines and covered under recall(s), but not for the 2.0Ls. The fix for those cars was a whole new long block motor, approx $7,000. Throughout the next 6,000 miles, while trying to save up for said motor, the butt-end of Cylinder 3 blew out while on the road.

- Lake City, MI, USA

problem #709

Jun 212024

Escape

  • miles
Check engine light came on. Car misfired a little. Had car checked by mechanic. They told me this vehical has history of engine collant leaking into cylinders. Took to local Ford dealer and they confirmed coolant is leaking into the engine cylinger. No repairs were made. Car only has 67,600 miles but was told only fix is to replace the entire engine at a cost of almost $10,000 or engine will fail if I keep driving it.

- Holland, PA, USA

problem #708

Jun 242024

Escape

  • miles
There is a known design flaw in 2013-2019 Ford EcoBoost engines where coolant leaks into the cylinders and causes the engine to overheat/fail. There are currently lawsuits pending about this issue but they are mostly focused on the 1.5L model; however, my 2017 2.0L model was just diagnosed with this issue at only 71,150 miles and the car is done. It needs a new engine and Ford has, as of yet, refused to issue a recall or make this right. All three versions of this engine have the same design flaw. I-??m being told that my car is -??too old-?? to meet any of Ford-??s requirements for help, so I-??m essentially being punished for using my car gently and because the issue did not manifest until after the warranty expired. This issue eventually causes a fire if the driver is not able to safely pull over when the engine begins overheating. Luckily, this did not happen in my case but the car is now undriveable.

- Waterville, OH, USA

problem #707

Jun 152024

Escape

  • miles
Coolant intrusion into the cylinders due to a faulty design on the engine block. The only fix for this is engine replacement. 2017-2019 ford 2.0 ecoboost motors. Ford technical service bulletin 22-2229 issued June of 2022 to its service departments acknowledges that there is a know issue and to correct it the engine must be replaced [XXX] This video explains in detail the issue and the fact that for motor company knows of this issue. In 2020 ford changed the deign to correct the issue INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

- Midlothian, VA, USA

problem #706

Jun 252024

Escape

  • miles
Coolant intrusion causing engine failure

- Waterford, MI, USA

problem #705

Apr 222024

Escape

  • miles
On [XXX], I needed to add a small amount of coolant to the reservoir. Mileage was approximately 69,000. On [XXX], I added more coolant, and then began adding small amounts every week or so. Mileage was approximately 91,000. Sometime in early 2024, I noticed rough idle at start-up, lasting 5-15 seconds. In mid-April, I noticed some white tailpipe smoke. Also mid-April, check engine light came on. After relaying these symptoms to my grandson, who was a Ford dealer mechanic, I made an appointment for service. On the way to the dealer, the car had poor performance and the cruise control feature would not turn on. On April 22, 2024, I had the car diagnosed at Lenoir City Ford in Tennessee (my new home area). On April 24, I was informed that the engine had coolant intrusion and needed an engine replacement. DTCS PO304 and PO304 with coolant intrusion on Cylinder 4. Upon investigation of coolant intrusion, I learned that this engine issue is/was a known design flaw. There was no recall, but there was a Customer Satisfaction Program (21N12) to replace the engine at no cost to the customer. Fortunately my car was under the # of years, but unfortunately had more miles (105,000) than stated on the CSP. Also, the CSP expired November 2022. At car check-in, I asked the service manager and he agreed to send car information to Ford Motor to request assistance with the cost of repair. When I picked up the car on [XXX] (4 weeks in the shop), I was told Ford Motor denied my -??warranty-?? claim. I paid $9,972.51 for this repair. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

- Louisville , TN, USA

problem #704

Jun 192024

Escape

  • miles
Coolant leaks into the coils and this is a known design flaw with no recall issued

- Carrollton, OH, USA

problem #703

Feb 272024

Escape

  • miles
Ford dealership performed EEC test and ran OASIS- identified TSB 22-2229 and verified that my 2017 Escape SE 2.0L (purchased in July 2020) met criteria for inspection on 02/27/2024. The vehicle had been experiencing an intermittent engine light, coolant loss x 3-4 months, rough start up, and white exhaust. An OBD code of P0302 was noted one week prior to the dealership appointment and was verified during the inspection. The dealership performed a cooling system pressure test and borescope on the cylinders, and identified coolant intrusion. Along block replacement was recommended at a cost of $7900. I contacted Ford Motor Company for help, as this is a known engineering flaw of the Ecoboost engines that causes (per Ford Motor Company) coolant intrusion in the 2015-2019 Escapes. My extended warranty had expired, and I still owe ~$8500 on my auto loan. I was told there was no help available for me, but to keep receipts in the event of an issued recall. I continued to keep my coolant reservoir filled after each trip ( I have a 35 minute trip to and from work), and the dashboard indicators all came on 2 weeks ago while driving to work (had no other option except to keep using my vehicle). The engine will now not turn over. Luckily, I now have a family member's car for driving to/from work. My question is when will Ford finally issue a recall for the 1.6 & 2.0L Escape engines, as they did in 2022 for the 1.5L engines"? Lots of folks out there with these engines are in the same boat as me, unless the engine is still under warranty. And coolant mixing with the engine oil after the head gasket fails? A fire hazard, correct" Ford needs to step up and take responsibility for this issue already. I have been a loyal customer (my Escape is my 5th Ford vehicle) and have always followed manufacturer recommendations. This will be my last Ford vehicle for sure.

- Olmsted Township, OH, USA

problem #702

May 012024

Escape

  • 59,000 miles
The contact owns a 2017 Ford Escape. The contact stated that while driving at various speeds, there was a thumping noise coming from the engine compartment. The check engine warning light was illuminated. The vehicle was taken to the local auto service center which diagnosed a misfire in cylinders #1 and #4. The cylinders and coils were replaced, and the vehicle was repaired; however, the failure reoccurred. The vehicle was taken back to the service center who diagnosed and determined that cylinder #4 was faulty and the engine needed to be replaced. The vehicle was not repaired. The manufacturer was notified of the failure, but no assistance was provided. The local dealer was not contacted. The failure mileage was 59,000.

- Simpsonville, SC, USA

problem #701

Jun 142024

Escape

  • miles
The engines head gasket has failed causing coolant intrusion into cylinder 3. This seems to be a recurring problem with the 1.5L short block ecoboost engines. This caused the vehicle to be extremely low on power and unable to maintain speed dropping to 40mph on the highway with nowhere to safely pull over for a mile or so.

- Portland , OR, USA

problem #700

Jun 102024

Escape

  • miles
2017 Escape with fewer than 60k Miles on it is now requiring an engine replacement because of a coolant leak. The coolant leak causes a cylinder to misfire and shake the entire vehicle. This is apparently a known issue with this model year and those surrounding it according to my mechanic and a myriad of others on online forums.

- Collierville, TN, USA

Read the next 20 complaints »