The contact owns a 2017 Ford Escape. The contact stated that he had filled the coolant reservoir and a month later the message to check the coolant level was displayed. The contact stated that after starting the vehicle, the vehicle was running rough and there was an abnormal sound coming from the vehicle. There was no sign of a coolant leak. The vehicle was not diagnosed or repaired by an independent mechanic or dealer. The manufacturer was not made aware of the failure. The failure mileage was approximately 6,300.

- Howell, MI, USA

2017 Ford Escape 2.0L Ecoboost at 58K miles after "the works" oil change at Ford Dealership I noticed coolant tank was empty, engine was heavily leaking oil, engine was running very rough, whitish exhaust smoke, check engine light came on "misfire code", replaced spark plugs and ignition coils, added coolant and engine oil fluid every week, it just kept rolling downhill from there. It is criminal what is going on here...the repair costs aren't worth it and clearly don't fix the problem...do you want to buy a used Ford Escape that either needs a new engine or has had the engine replaced once already before 60K (and probably needs another new engine)? Do you want to buy a new(er) Ford Escape? "Ford Motor Company has issued a new recall for 125,322 model year 2020-2023 Ford Escape, 2022-2023 Ford Maverick and 2021-2023 Lincoln Corsair vehicles for a risk of fire due to engine failure. 2020-2023 recalls on ford escapes." I'll never buy another Ford vehicle again. I shouldn't have to investigate Ford dealerships/Fords work to make sure they are being honest about my vehicle, it's condition and the warranty, I shouldn't have to explain and argue with Ford dealership / Ford to try to get them to fix the situation, I shouldn't be stuck with it and have to wonder or double check if my vehicle is low on essential fluids every time I go somewhere due to Fords design flaws and constantly buy more fluids (there's no way that this meets environmental regulations), I shouldn't have to worry about my vehicle catching fire and/or lose all function at any moment while driving it or after driving it, I shouldn't have to fear parking my car in my garage (catching fire and burning house down with it) or being stranded where I am (whether I'm close to home or far away), could cause accident, injury and/or death. I paid good money for a vehicle that was advertised and marketed (by Ford dealership/Ford) as top rated, safe and reliable vehicle (this can't be legal). FIX THIS NOW BEFORE...

- Waterford , MI, USA

2017 Ford Escape 2.0L Ecoboost at 50K miles after "the works" oil change at Ford Dealership I noticed coolant tank was empty, engine was heavily leaking oil, engine was running very rough, whitish exhaust smoke, check engine light came on "misfire code", replaced spark plugs and ignition coils, added coolant and engine oil fluid every week, it just kept rolling downhill from there. It is criminal what is going on here...the repair costs aren't worth it and clearly don't fix the problem...do you want to buy a used Ford Escape that either needs a new engine or has had the engine replaced once already before 60K (and probably needs another new engine)? Do you want to buy a new(er) Ford Escape? "Ford Motor Company has issued a new recall for 125,322 model year 2020-2023 Ford Escape, 2022-2023 Ford Maverick and 2021-2023 Lincoln Corsair vehicles for a risk of fire due to engine failure. 2020-2023 recalls on ford escapes." I'll never buy another Ford vehicle again. I shouldn't have to investigate Ford dealerships/Fords work to make sure they are being honest about my vehicle, it's condition and the warranty, I shouldn't have to explain and argue with Ford dealership / Ford to try to get them to fix the situation, I shouldn't be stuck with it and have to wonder or double check if my vehicle is low on essential fluids every time I go somewhere due to Fords design flaws and constantly buy more fluids (there's no way that this meets environmental regulations), I shouldn't have to worry about my vehicle catching fire and/or lose all function at any moment while driving it or after driving it, I shouldn't have to fear parking my car in my garage (catching fire and burning house down with it) or being stranded where I am (whether I'm close to home or far away). I paid good money for a vehicle that was advertised and marketed (by Ford dealership/Ford) as top rated, safe and reliable vehicle (is this not false advertising?). Ford should be held accountable and at a loss, not me.

- Waterford, MI, USA

Engine coolant intrusion causing engine failure intermittently while driving at 51k miles. Repaired by Ford at my cost even though it was within warranty mileage but exceeded time by 7 months. This is a known issue by Ford-??see Ford Service Bulletin 19-2346.

- Rocky Face, GA, USA

Check Engine light came on. Notice some rough starting followed by white smoke from exhaust. Brought to mechanic. Mechanic indicated the following: "diagnosis inspected and verified misfire #4 pulled plug found residue of possible coolant in cylinder, overflow of reservoir was near empty, topped off let sit overnight, started cold and saw white smoke believed to be coolant out of exhaust. Most likely internal engine failure. Recommended going to Ford for additional diagnostic and possible warranty extension". Mechanic indicated that this is a known issue that Ford is aware of unsafe coolant engine and overheating defects in the 2017 escape model. Coolant leaks create risk of engine fire and complete engine failure. Online reviews say serious safety issue some consumer had no warnings before vehicle misfires leading to total engine failure while driving. I plan to bring to Ford dealership mechanic on Aug 10th. At this time advised not to drive the vehicle by mechanic who inspected it. No prior issues before light came on. Well maintained vehicle. Research online shows this is a known concern with eco boost 2017 Ford Escape. At this time Ford indicated they are not aware nor feel responsible for the issues presented. Scheduled appointment for Ford Mechanics to inspect it. This is concerning. Checked recall list but this did not come up. However numerous online posts.

- St. Paul, MN, USA

Have replaced the turbo. Have replaced the transmission. Had coolant leak fixed in October getting into the cylinders. Now again in July coolant is leaking again into the the engine, causing potential fire. Lots of smoke and engine is overheating.

- Etowah, NC, USA

My engine is misfiring due to coolant intrusion into the cylinders. The issue has been confirmed by the dealer, and is currently being repaired. It is a safety issue because the engine failing due to lack of coolant could render the vehicle undrivable. It has also caused random jerking movements in times of acceleration. It was inspected by the dealer, and before that, my usual mechanic. Check engine light is on, and the engine is rumbly at start.

- Wilmington, DE, USA

The contact owns a 2017 Ford Escape. The contact stated that while driving at an undisclosed speed, the check engine warning light illuminated. The vehicle was taken to the dealer where it was diagnosed that the engine had misfired, and spark plug #1 needed to be replaced. The vehicle was repaired; however, the failure recurred. The contact stated that at start-up, the engine rumbled, and the check engine warning light was illuminated. The vehicle was taken to the dealer where it was diagnosed that coolant had leaked into the engine and the engine needed to be replaced. The vehicle was not repaired. The manufacture was notified of the failure and the contact was informed that the vehicle was not covered under warranty. The failure mileage was approximately 36,000.

- Philadelphia, PA, USA

The contact owns a 2017 Ford Escape. The contact stated that while driving at an undisclosed speed, the check engine warning light illuminated. The vehicle was taken to an independent mechanic where it was placed on a diagnostic machine and produced fault codes: P0316 and P0300. The vehicle was then taken to the dealer where the contact was informed that the VIN was not included in a recall. The vehicle was not repaired. The manufacturer was notified of the failure and the contact was informed that the VIN was not included in a recall and advised to call the NHTSA Hotline. The failure mileage was approximately 58,870.

- Gray, GA, USA

2017 Escape 2.0: Ongoing issue with check engine light coming on and running rough. Had issues with traffic with engine suddenly stop running. I am concerned for myself and safety of my daughter. Took to first place and they replaced spark plugs and coil packs. Issue came right back running rough and check engine light back on. Took to Ford dealer to be diagnosed. They found coolant in cylinder. TSB has correction to replace complete engine. Estimate is approximately $9500. Do not understand why this is not a recall since its a known MFG issue.

- Morrow, OH, USA

On June 15th I took my car to AllStar Ford in Palestine Texas because my check engine came on flashing and I started my car it was running rough and having trouble accelerating. I was called later that day and told I needed 1 new spark plug. I told them to replace all of them and they also did a tune-up. I picked my car up on June 21st and it seemed to be fine. The next morning my check engine light was flashing again. I took it back and was later told there was a cracked spark plug. Skip to July 14th and my check engine light was back on. I took it back to the dealership. On July 20th they called to tell me there was a leak in my coolant reservoir and they found coolant intrusion in cylinders. Now I'm being told I have to replace my engine. There has been a recall on 2014 to 2019 Ford EcoBoost because of the very same issue. For some reason my car was not part of that. I have researched this issue and found a lot of owners having the same problem and being told the cost is on them. There are also class action lawsuits in California for this problem. Had I know these cars had this severe problem I would have purchased something different. My car could over heat and blow the motor and even catch on fire. I owe less on my car than what it will cost to fix and that doesn't guarantee it won't happen again.

- Elkhart, TX, USA

Check engine light came on, vehicle overheated. When towed to local Ford dealership we were informed that water had gotten into engine and whole engine needed to be replaced. The car is less than 6 years old and only has 59,000 miles on it. We were one month shy of paying off the vehicle when this happened. We were quoted $8,300 to replace engine. Ford offered only $4,000 in credit to cover the replacement. Dealership stated during our communication that this is a known defect with this make, model and year Ecoboost engine.

- Pasadena, CA, USA

The contact owns a 2017 Ford Escape. The contact stated that when the vehicle was started, the contact saw smoke coming from underneath the hood. The vehicle was taken to an independent mechanic and was diagnosed with coolant leaking into the engine cylinders. The contact was informed that the engine needed to be replaced. The vehicle was not repaired. The manufacturer was not made aware of the failure. The failure mileage was approximately 114,300.

- Rochester, NY, USA

In January 2023, my transmission went, and it was towed to the dealership. It sat for SIX MONTHS until it was fixed. I got the back 1 month ago, 2 weeks later, it broke down, stopped driving, on a VERY BUSY highway. It has now been sitting for 2 weeks and I do not have any answers as to what is wrong with my car.

- Vernon, NJ, USA

As I was driving one evening my vehicle started acting weird. Anytime I would press the brakes at a stop light, when the light would turn green, as I would press the gas the gears would remain at neutral for a few seconds before going into drive mode. After a couple of days, the problem had gotten a little worst. I did check with Ford to see if another recall was done on my vehicle and it wasn't. At the time when the previous recall occurred, my vehicle was not having any issues. Almost a year later, my vehicle now has the exact issues that the recall had stated occurred, in which makes no sense.

- Columbia, SC, USA

2017 Ford Escape Titanium with just over 65k miles taken to dealership with warning light on. Dealer diagnosed it with coolant to leaking into the cylinders, requiring a full engine replacement with cost of over $7,000. This same issue can be found after a simple internet search and is reported as a known Ford issue where they have an internal tech bullet but no support for the cost of the repair.

- Bartlett, IL, USA

misfire of engine with white blueish smoke from both exhaust pipes for short period.

- Dingmans Ferry, PA, USA

My complaint is not about the recall; that is being repaired currently. My complaint is that the engine block on my 2017 Escape has failed at only 57,000 miles. The cost to repair is $10,000 including parts, labor, and tax. I did purchase an extended warranty; however it was for $100,000 miles or 5 years. An engine completely failing at 57,000 miles is a safety issue. I took great care of that car, did not put pressure on the engine, parked it in my garage, rotated the tires, got oil changes on schedule, etc. Ford should be embarrassed about this and issue a recall. I will never purchase a Ford again (which is sad because my dad worked for Ford his entire life). Thank you for your attention to this matter.

- Snoqualmie, WA, USA

Car misfires and shuddering at certain speeds. It was determined that coolant was leaking into the engine. $7500 bill to replace the 2.0L engine. Car had around 130km. Ford would not cover any of the costs. This should not be happening with a car of the age/mileage. Ford needs to do something about this and cover the cost.

- Nashville, TN, USA

The vehicle overheats then slows down to about 2-5mph. Continued overheating and low coolant level. The ford dealership customer service representative told me that it-??s a very common problem with my model vehicle and accurately predicted that the diagnostic review of the vehicle would find that the coolant is leaking into the cylinders of the vehicle and that the only solution is a new engine that has a properly built engine block.

- Thompson's Station, TN, USA