10.0

really awful
Crashes / Fires:
6 / 10
Injuries / Deaths:
5 / 0
Average Mileage:
23,369 miles

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« Read the previous 20 complaints

problem #261

Sep 032022

Escape 4-cyl

  • miles
I am writing this to inform you of (4) safety issues in just the past year. Last August while driving in Massachusetts (I live in PA) I heard a strange noise. After pulling off the busy highway I found the bottom of my car dragging on the road. I had to find a place that sold duct tape as a temporary fix. Next problem was swollen lug nuts (never heard of such a thing). While getting new tires I had spent money for new lug nuts. The next problem again, the bottom of the car was falling off and dragging on the road. Most recently, two weeks ago while driving down the highway in West Virginia the car stated shaking and the engine light stated flashing. After being towed to Greenbrier Ford in Lewisburg, WV the dealer informed me the engine had a catastrophic failure. This is the second engine failure. Every time I get in this vehicle I feel unsafe because I never know what is going to happen next.

- Bethlehem, PA, USA

problem #260

Jul 012022

Escape

  • miles
On July 1, 2022 we were turning left onto another street and the car started hesitating and the dash indicator said "stop vehicle, severe/extreme engine heat, do not drive". The Police came right away and we were blocking traffic, they told us we had to move it out of the driving lane and they couldn't push us with their cruiser. Other cars trying to pass were honking and had to move in the other travel lane to get around us. We are lucky we were not hit by another motorist, it was rush hour. We had no prior incidents or warnings. We had to keep trying to complete the turn and it would jerk forward a little, it took at least 20 times of putting it in park, starting engine and put it in drive to jerk along the road to a safe lot that was about 20 yards away. We had to get a AAA Tow Truck to take us to our place nearby since the Ford Dealership was closed for the 4th of July Holiday weekend. On July 5th we got another Tow Truck to take us to the Dealership. The Estimate we received by phone on July 6 said the small block engine had to be replaced because the coolant had entered the engine and it ruined the motor. We only had about 45,000 miles on the odometer. The Estimate was $5,100 and we were several months past the warranty so we had to use up about half our savings. I called Ford Motor Co. and asked if there was any help available for the repairs, but they said there was none and there is no recall for this problem. I checked the Internet for this specific issue and there have been many people complaining of this happening and there are a few pending Law Suits trying to force Ford to recognize they have a Manufacturing failure with these vehicles that have the Eco-Boost feature. The final bill was $5,400 because they also discovered the Water Pump had damage too and had to be replaced. It took 49 days until the vehicle was completed. We had to rent a car for 2 weeks, then got a loaner from Ford shop. The repair only has a 3 Yr Warranty.

- South Windsor, CT, USA

problem #259

Jul 282022

Escape

  • miles
Coolant leaked into engine cylinder and locked the engine. This is a known defect from TSB 22-2229. Only fix is replacement of engine.

- Forest Hill, MD, USA

problem #258

Sep 092022

Escape 4-cyl

  • miles
The engine over heated on interstate 1-94 while I was going 70 miles per hour and I had to pull off the side of the road. The engine coolant leaked into my pistons and caused this issue. It is ridiculous that ford knows this is an issue and isn-??t forced to recall and fix it. It is an extremely dangerous issue.

- Waukesha , WI, USA

problem #257

Aug 012022

Escape

  • 65,000 miles
The contact owns a 2017 Ford Escape. The contact stated that while driving at an undisclosed speed, the temperature gauge fluctuated. The vehicle was taken to the dealer where it was diagnosed that coolant had leaked into the engine cylinders and the engine needed to be replaced. The vehicle was not repaired. The manufacturer was made aware of the failure and informed the contact that there was no recall associated with the VIN. The manufacturer advised the contact to file a complaint with the NHTSA Hotline. The failure mileage was approximately 65,000.

- Oakford, IL, USA

problem #256

Aug 242022

Escape

  • 30,000 miles
The contact owns a 2017 Ford Escape. The contact received notification of NHTSA Campaign Number: 22V413000 (Power Train) however, the part to do the recall repair was not yet available. The contact stated that the dealer previously replaced the Auto START/STOP relay twice; however, the failure recurred with the vehicle turning off and intermittently failing to restart immediately. The dealer was made aware of the failure. The vehicle was not repaired. The manufacturer was made aware of the failure. The failure mileage was approximately 30,000. VIN tool confirms parts not available.

- Bayonne, NJ, USA

problem #255

May 292022

Escape

  • miles
The vehicle started over heating for no reason, filled the coolant with last oil change within a few days before. Would get to the point the car would stop driving. Happened a few times a day then spread out to less and less. Then happened randomly one day and the car never started again. It stays in a dangerous over heat mode where the car won-??t start. I had to have it towed almost 60 miles home and then Uber myself home. We had the car looked at. Never diagnosed, but we were told we have a cracked head. Possible coolant leakage. Total Engine failure. The cause is because the vehicle is defective p

- Buffalo, NY, USA

problem #254

Dec 242021

Escape

  • miles
I was in an accident 12/24/2021due to other parties at fault, and my air bags did not deploy. The diagnostic with the collision Calliber (78216 zip code) reflected there was a faulty air bag and should have deployed. I suffered neck and back injuries. Half a year later my entire AC compressor needed to be replaced a month later my Entire engine needs to be replaced (8700 price). I-??ve only had this car over a year and work remotely. I have under 50k miles on this car and have had so many dangerous And unfortunate high cost issues. The

- San Antonio , TX, USA

problem #253

Aug 182022

Escape

  • 120,000 miles
The contact owned a 2017 Ford Escape. The contact stated that while at a stop light a plastic electrical type odor was present coming from the air conditioning vents. Moments later while driving approximately 40 MPH, the check engine warning light illuminated and smoke was present coming from the engine compartment before the vehicle stalled and caught on fire. The contact indicated that the flames started in the engine compartment and quickly engulfed the entire vehicle. The fire department was called to the scene and extinguished the flames. During the incident, the vehicle was destroyed. A police report was filed and the vehicle was towed away from the scene. The cause of the fire was not yet determined. The manufacturer and local dealer were not yet contacted. The failure mileage was 120,000.

- Columbia Heights, MN, USA

problem #252

Aug 092022

Escape

  • miles
Check engine light came on. Vehicle was taken to an independent mechanic and I was told there was coolant leaking into the engine and causing engine failure. The car would not start and had to be towed to the dealership. They gave me a similar diagnosis and stated the engine was locked up and would need to be replaced. The car currently has about 57,000 miles.

- Lawton, OK, USA

problem #251

Jul 292022

Escape

  • 76,700 miles
The contact owns a 2017 Ford Escape. The contact stated that while driving at an undisclosed speed, the check engine warning light illuminated. The vehicle was taken to the dealer where it was diagnosed with coolant leaking into the cylinder head. The dealer informed the contact that the engine needed to be replaced. The vehicle was not repaired. The manufacturer was made aware of the failure and a case was opened. The failure mileage was approximately 76,700.

- Fort Myers, FL, USA

problem #250

Jul 082022

Escape

  • miles
Coolant leaking into #2 cylinder and short block needs to be replaced. Known issue with the ecoboost with Ford and yet they keep selling it and won-??t cover the cost for replacement motor which costs $7,200! Car is 5 years old.

- Fresno, CA, USA

problem #249

Jul 252022

Escape

  • miles
Purchased in late 2021 with approximately 68000 miles on the odometer. Began experiencing coolant loss despite no apparent leakage outside the engine. Coolant loss became so prevalent that vehicle overheated requiring towing to a garage. At garage they diagnosed that coolant was leaking into Cylinder 2 of the engine and this issue requires a complete engine replacement. Investigated for other similar issues and found that this is a known and very common issue with Ford Ecoboost 1.5 liter engines, and has been widely known about since 2019, apparently impacting 2013 to 2019 model years for various ford cars, common factor being the ecoboost 1.5 liter engine. Despite this being widely known and a special service bulletin that i found on your website from 2019 stating the issue. https://static.nhtsa.gov/odi/tsbs/2019/MC-10162071-0001.pdf I have already paid out $4000 to order a new engine that will not be at the shop until mid September, and there will be an additional approximately $3000 labor bill for the engine replacement. How are they still allowed to sell these vehicles without advising potential owners of this common issue? And how has this not resulted in a recall action that would have saved many many people major financial damage.

- Mt Laurel, NJ, USA

problem #248

Jul 262022

Escape

  • 83,750 miles
The contact owns a 2017 Ford Escape. The contact stated that upon starting the vehicle, the check engine warning light was illuminated. The vehicle was taken to the dealer where it was diagnosed that cylinder #2 needed to be replaced. The vehicle was repaired; however, the failure reoccurred with the vehicle experiencing rough starts. The vehicle was taken to the local dealer where it was diagnosed that coolant had leaked into the cylinder and the engine needed to be replaced. The vehicle was not repaired. The manufacturer was notified of the failure and referred the contact to the NHTSA. The failure mileage was approximately 83,750.

- Bartonville, IL, USA

problem #247

Sep 292021

Escape

  • miles
The vehicle was running very poor after a long trip the day after the trip. It had a p0302 code and at my shop in Tempe AZ alerted me to the issue being, an engine needs to be replaced. I had 103,356 miles on it. We have a coolant intrusion and it was checked by putting 21 lbs of pressure on the cooling system and it leaked into the # 2 cylinder. This is a safety problem due to the engine in limp mode and no power. It was an engine replacement that cost $6000. The engine from Ford was only $2100. The only reason the engine was $2100 was the fact that Ford drops the price so the warranty does not damage their profitability. I am tired of this no recall settlements with car manufacturers that do not issue recalls and promise to pay and then they do not send the information to the dealers so they will not replace the parts on warranty for the dealership does not have records to do the repair. This gets Ford off the hook. I have gone through this with my Ford Focus 2012. Dual Clutch went out without recall. I had the first clutch replaced Then I had to pay $2600 for a clutch replacement with only 65,000 miles from the replacement. They installed the same parts on the vehicle that were like new. These were the same defective parts that came on the car when new. Now 65,000 miles later the clutch is again bad with the shaking and shuttering when the car was new. I read online an article from Car and Driver that if the customer requests a new clutch Ford is to replace it no charge. I went to Ford again today and nothing to tell the dealer to replace the clutch. Again Ford has gotten away with not changing the defective product. This was part of a Class action suit that NHTSA negotiated with Ford. Again Ford gets away with not replacing the part. If you negotiate a settlement with Ford a bulletin needs to be produced by Ford and you need to make sure that it is done

- Mesa, AZ, USA

problem #246

Jul 262022

Escape

  • miles
Engine failure due to loss of compression in two cylinders. Local mechanic believes that the cylinder block or head has failed.

- Wake Forest, NC, USA

problem #245

Jul 262022

Escape

  • miles
All of a sudden my transmission service fault light has came on, my escape won-??t shift into gear, and when it is in park it won-??t go into drive it any other gear without you forcing it. I have called farina, Effingham, Salem, Centralia, Newton and none of them can get my car in for a month. I am now without a vehicle and I-??m needing something done.

- Louisville, IL, USA

problem #244

Jul 242022

Escape

  • miles
On 7/24/22, upon starting the vehicle the -??check engine-?? light on the dash display came on and stayed on during my trip to church and then again on my way home. Because it was Sunday, the Ford Dealer where I purchased the vehicle new in June 2017 was closed. I called the next day and made an appointment to take the vehicle to the dealer service department on 7/27. The service technician determined that coolant is leaking into the cylinders. The fix, according to Ford TSB 22-2229, is engine replacement. The repair estimate totals $7,852.16. The vehicle has 66727 miles on it and is out of warranty. From online research I have learned this is an issue that has occurred frequently with this and other ford models.

- Union City, MI, USA

problem #243

Jul 142022

Escape

  • miles
Illuminating malfunction indicator lamp, low coolant level, white exhaust smoke, runs then no start, blowing fuses, coolant intrusion into cylinder

- Streetsboro, OH, USA

problem #242

Jul 192022

Escape

  • miles
After learning that the car was the subject of a TSB fir this issue, "Some of the affected vehicles may exhibit coolant intrusion into the cylinder bores. Customer symptoms include coolant loss, excessive tailpipe smoke, or illuminated malfunction indicator lights (MIL) due to engine misfire. Over time, this condition may damage the engine, requiring replacement of the engine short block." We had this issue occur to us. The vehicle needs an engine. The coolant is leaking down into the cylinder walls. It is $8600 plus tax to replace the engine.

- Atlanta, GA, USA

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