10.0
really awful- Crashes / Fires:
- 7 / 10
- Injuries / Deaths:
- 5 / 0
- Average Mileage:
- 21,630 miles
About These NHTSA Complaints:
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« Read the previous 20 complaints
I was on the highway doing 70+ and my car overheated and shut off. When i turned it back on the engine light was on and it was shaking like crazy. I took it to the dealership and they told me that it is a known prob and it has a coolant leak into the engine. I can see online that this is happening to thousands of people and ford is refusing to fix it. I could be dead right now. They-??ve known about this problem for years but will not replace my engine.
- Eagleville, PA, USA
I own a 2017 Ford Escape with a 2.0L ecoboost engine. The engine began running rough and the check engine light came on on July 10, 2023. I took it to the Ford dealer where it was purchased new. I was informed that there was a failure in the engine block which caused coolant to enter cylinder 3. The technician did not go any further into the cause but informed me that the engine needed to be replaced and I was responsible for the cost. I learned that the Ford 1.5L engine had the same problem and was subject to a voluntary recall by Ford in the past. Ford is aware of this problem with both engines. I contacted customer service at the Ford Corporate Office and was told there was nothing they would do to address this issue. I am reporting this in the hope that the government will require Ford to extend warranty protection on this engine and force a recall. Ford is aware of the defect and has shifted responsibility to the consumer. This is a safety issue because this condition can result in engine fires, stalls on the highway, loss of engine power in hilly areas, all of which can put drivers and passengers in danger of serious injury or death.
- Crest Hill, IL, USA
In 2020, Ford issued a recall on my 2017 due to defects in the short block of the engine. The repairs (parts and labor) were covered under the recall notice and a new short block was installed. Early this month - July 2023, I began to notice white smoke coming from my exhaust. I took the car to Wayne County Ford in Honesdale, PA where I was told that the short block had failed and was leaking coolant into the engine. I was told that there was no warranty on the previous short block replacement as was quoted $6,000 in parts and labor to, once again, replace the short block. For a short block to fail in 3 years (about 20K miles) is simply absurd and points to a continued defect in the Ford short block.
- Philadelphia, PA, USA
3rd and 4th cylinder coolant leakage causing misfires and engine damage.
- Fayetteville, AR, USA
My vehicle was scheduled to have Customer Satisfaction Program 19B37 completed which would have found that Customer Satisfaction Program 21N12 needed done and Corwin Ford of Reno pushed my service out by months causing those programs to expire. Due to that my now 5 yr old SUV with 66,634 miles needs a new engine per the diagnostic quote I received from the auto shop that Corwin Ford sent me to because they also couldn-??t fit me in for a service.
- Reno, NV, USA
The contact owns a 2017 Ford Escape. The contact stated that while driving approximately 65 MPH, the engine overheated. There were no warning lights illuminated. The local dealer was not contacted. The vehicle was not diagnosed or repaired. The manufacturer was contacted and referred the contact to the NHTSA Hotline for assistance. The failure mileage was approximately 116,766.
- Freedmon, VA, USA
Engine too hot when the vehicle is not running hot. Something with the eco boost within engine is causing the vehicle to keep this code coming up when a tune up and coolant has been done.
- Riverdale, GA, USA
coolant intrusion
- Waddell, AZ, USA
The contact owns a 2017 Ford Escape. The contact stated while driving at an undisclosed speed, the vehicle shuddered with the check engine warning light illuminated. Additionally, the vehicle failed to properly accelerate while driving. The vehicle was taken to Auto Zone Auto Parts, where it was diagnosed with a misfire in cylinder #2. The vehicle then failed to restart and was towed to an independent mechanic, who diagnosed that there was coolant intrusion into the cylinder and that the engine needed to be replaced. The mechanic replaced the spark plugs; however, the vehicle was not repaired. The manufacturer was made aware of the failure but confirmed that Customer Satisfaction Program: 21N12 (Short Block Replacement After Coolant Intrusion) had expired. The contact stated that she had not received notification of the Customer Satisfaction Program. The failure mileage was approximately 131,000.
- Clover, SC, USA
The coolant began leaking into the engine. I was 2 hours into a 4 hour trip and got the sudden message about overheating. The coolant reservoir was empty. I added coolant and made out the rest of the way, but on arrival the coolant reservoir was empty again. The vehicle is at the mechanic-??s and I am waiting on a more detailed report.
- Abilene, TX, USA
The contact owns a 2017 Ford Escape. The contact stated that when the vehicle was started and shifted into reverse, the vehicle started jerking. The vehicle was shifted to drive, the accelerator pedal was depressed; however, the vehicle started to lose motive power. Additionally, the contact observed that the engine was revving unintendedly. The vehicle was taken to a dealer where it was diagnosed and determined that the engine needed to be replaced due to a coolant leakage. The vehicle was not repaired. The manufacturer was notified of the failure. The failure mileage was 107,000
- White House, TN, USA
Initial vehicle issue was the engine light with a problem code for cylinder 1 misfire. All spark plugs and coil packs replaced at independent service center. After same engine code, spark plugs failed and replaced three more times and was informed coolant was 1/2qt low. Vehicle taken to Ford dealership and determined through a pressure test the head gasket seal failed. After inspection, was advised by Ford dealership vehicle would need a new engine and it was dangerous to drive the vehicle. Engine warning light came one within 10 start cycles of each spark plug replacement. Found that Ford has a class action lawsuit involving this problem with its Ecoboost engines.
- Gahanna, OH, USA
Coolant leaking
- Anderson, SC, USA
No wrecks at the moment
- Anderson , SC, USA
I just bought this car less than a week again. 2017 Ford Escapes are known to have cylinder misfires and similar issues. My car just had to issue occur. It raises a lot of safety issues and can render the car unusable.
- Sparks, NV, USA
Loss of coolant, over heating, mis firing, rough starts. Have had the sparks plugs and one coil pack change. Have to add coolant every 2-3 months about a half gallon. After a service and notice the coolant loss dealer said there was no issues that they knew of and no recalls of the issue. Safety of the vehicle over heating and stalling out while driving. Service has been inspected by Ford dealer. Service engine soon light would come on.
- Greenville, TX, USA
Vehicle is at 130000 miles and Transmission pump is failing. Car stalls out at low RPM. Taken to Ford dealership for diagnosis and told about transmission pump and coolant getting into engine. This seems unreasonable for a 5 year old vehicle driven new with routine maintenance.
- Natrona Heights, PA, USA
There were engine maintenance warnings, running hot
- Kimberly, AL, USA
The engine developed a crack in the block. Antifreeze is pouring into the cylinder causing the vehicle to not accelerate properly. It-??s a very dangerous situation when you try and pull out into traffic. Ford knows it-??s a problem with 2017 to 2019 2.0 liter eco boost engine. Why haven-??t they been made to fix this situation"?"
- Phillipsburg , NJ, USA
- Van Buren Twp, MI, USA