coolant intrusion

- Waddell, AZ, USA

The contact owns a 2017 Ford Escape. The contact stated while driving at an undisclosed speed, the vehicle shuddered with the check engine warning light illuminated. Additionally, the vehicle failed to properly accelerate while driving. The vehicle was taken to Auto Zone Auto Parts, where it was diagnosed with a misfire in cylinder #2. The vehicle then failed to restart and was towed to an independent mechanic, who diagnosed that there was coolant intrusion into the cylinder and that the engine needed to be replaced. The mechanic replaced the spark plugs; however, the vehicle was not repaired. The manufacturer was made aware of the failure but confirmed that Customer Satisfaction Program: 21N12 (Short Block Replacement After Coolant Intrusion) had expired. The contact stated that she had not received notification of the Customer Satisfaction Program. The failure mileage was approximately 131,000.

- Clover, SC, USA

The coolant began leaking into the engine. I was 2 hours into a 4 hour trip and got the sudden message about overheating. The coolant reservoir was empty. I added coolant and made out the rest of the way, but on arrival the coolant reservoir was empty again. The vehicle is at the mechanic-??s and I am waiting on a more detailed report.

- Abilene, TX, USA

The contact owns a 2017 Ford Escape. The contact stated that when the vehicle was started and shifted into reverse, the vehicle started jerking. The vehicle was shifted to drive, the accelerator pedal was depressed; however, the vehicle started to lose motive power. Additionally, the contact observed that the engine was revving unintendedly. The vehicle was taken to a dealer where it was diagnosed and determined that the engine needed to be replaced due to a coolant leakage. The vehicle was not repaired. The manufacturer was notified of the failure. The failure mileage was 107,000

- White House, TN, USA

Initial vehicle issue was the engine light with a problem code for cylinder 1 misfire. All spark plugs and coil packs replaced at independent service center. After same engine code, spark plugs failed and replaced three more times and was informed coolant was 1/2qt low. Vehicle taken to Ford dealership and determined through a pressure test the head gasket seal failed. After inspection, was advised by Ford dealership vehicle would need a new engine and it was dangerous to drive the vehicle. Engine warning light came one within 10 start cycles of each spark plug replacement. Found that Ford has a class action lawsuit involving this problem with its Ecoboost engines.

- Gahanna, OH, USA

Coolant leaking

- Anderson, SC, USA

No wrecks at the moment

- Anderson , SC, USA

I just bought this car less than a week again. 2017 Ford Escapes are known to have cylinder misfires and similar issues. My car just had to issue occur. It raises a lot of safety issues and can render the car unusable.

- Sparks, NV, USA

Loss of coolant, over heating, mis firing, rough starts. Have had the sparks plugs and one coil pack change. Have to add coolant every 2-3 months about a half gallon. After a service and notice the coolant loss dealer said there was no issues that they knew of and no recalls of the issue. Safety of the vehicle over heating and stalling out while driving. Service has been inspected by Ford dealer. Service engine soon light would come on.

- Greenville, TX, USA

Vehicle is at 130000 miles and Transmission pump is failing. Car stalls out at low RPM. Taken to Ford dealership for diagnosis and told about transmission pump and coolant getting into engine. This seems unreasonable for a 5 year old vehicle driven new with routine maintenance.

- Natrona Heights, PA, USA

There were engine maintenance warnings, running hot

- Kimberly, AL, USA

The engine developed a crack in the block. Antifreeze is pouring into the cylinder causing the vehicle to not accelerate properly. It-??s a very dangerous situation when you try and pull out into traffic. Ford knows it-??s a problem with 2017 to 2019 2.0 liter eco boost engine. Why haven-??t they been made to fix this situation"?"

- Phillipsburg , NJ, USA

At about 61,000 miles the engine began to use more antifreeze by 63,000 miles the engine was leaking antifreeze into the engine. we now need to replace the engine.

- Crystal Lake, IL, USA

The contact-??s wife owns a 2017 Ford Escape. The contact stated that the vehicle was overheating after driving 20-25 miles. The check engine warning light was illuminated. The vehicle was taken to an independent mechanic, where it was diagnosed that coolant was leaking into the cylinders, causing the vehicle to overheat. The independent mechanic diagnosed that the engine needed to be replaced. The vehicle was not repaired. An unknown dealer was contacted and informed the contact that there was an Extended Warranty Coverage related to the failure. The manufacturer was notified of the failure and informed the contact that the vehicle was not covered under the Extended Warranty. The vehicle was not repaired. The failure mileage was approximately 82,000.

- Spring, TX, USA

Defect in engine looses coolant could cause overheating and engine lockup

- Kalkaska, MI, USA

Had scheduled a service to repair back latch. The day prior the check engine light came on. Upon diagnostic from Ford service center, it was determined that coolant had leaked into a cylinder and caused miss-fire. The Service center informed me that it was just a matter of time until all cylinders were compromised and would seize. I was quoted roughly $7,500 to replace the engine on a vehicle that is only worth $7,000 ( per the Ford service center sales team ). After looking into this type of problem, it seems to be a re-occurring problem for many of the Eco Boost engines. Currently there is an active Class-Action Lawsuit against Ford for this exact problem. I then contacted Ford Motor and was told by 2 different people & 1 supervisor that there was nothing they could do, and to go to the NHTSA website and put a complaint in. I have yet to have the vehicle repaired. Vehicle has roughly 122K miles.

- Wayne, NJ, USA

Engine began smoking and had to be replaced 2 days after purchase (in 2020- covered under warranty.) Failed inspection for front end suspension problems which was covered under warranty at first but a year later needed struts and tie rods replaced.. In 2021 the transmission suddenly failed, cost $5,000 to repair out of pocket. The other day the power steering assist suddenly stopped working and I was told it would be $150-3,000 to fix.

- Worcester, MA, USA

The contact owns a 2017 Ford Escape. The contact stated that after starting the vehicle, the check engine warning light illuminated intermittently. The contact took the vehicle to the local dealer, where it was diagnosed with needing the engine to be replaced. The vehicle was not repaired. The manufacturer had been informed of the failure and associated the failure with Manufacturer Recall Number: 21N12 (Short Block Replacement After Coolant Intrusion). The failure mileage was approximately 69,000.

- Flower Mound, TX, USA

Engine failure. Check engine light came on and then went back off a day later. Took it to multiple places to get it checked out. They all told me it was a faulty engine and Ford knows about it. My car really started smoking. Took it to a Ford dealer ship and the even tried to get me some help. The are now denying to fix my car so I took it somewhere else. I'm just glad my engine didn't catch fire. Ford didn't seem to care. In the last 3 month I have paid 16,000 dollars to get it fixed.

- Washington, MO, USA

The contact owns a 2017 Ford Escape. The contact stated while driving at an unknown speed and depressing the accelerator pedal, there was black smoke coming from the rear of the vehicle. The contact stated no warning light was illuminated. The contact stated she had experienced the failure on two separate occasions. The vehicle was taken to the local dealer in March of 2023, where it was diagnosed with needing the transmission to be replaced. The vehicle was repaired on April 11, 2023. The contact stated that the engine failure warning light illuminated on June 4, 2023. The contact took the vehicle back to the local dealer, where it was diagnosed with needing the engine to be replaced. The vehicle was not repaired. The manufacturer had not been informed of the failure. The failure mileage was unknown.

- Indianapolis, IN, USA