10.0
really awful- Crashes / Fires:
- 6 / 10
- Injuries / Deaths:
- 5 / 0
- Average Mileage:
- 23,369 miles
About These NHTSA Complaints:
The NHTSA is the US gov't agency tasked with vehicle safety. Complaints can be spread across multiple & redundant categories, & are not organized by problem. See the Back button — blue bar at the very top of the page — to explore more.
« Read the previous 20 complaints
I was driving home from work when the check engine light came on a city street. I took the vehicle to a parts store to check the code. They told me that it was an engine misfire and that I needed replace a spark plug. Before I was able to get to a mechanic, I was driving on a city street and my engine warning light came on and said to pull over immediately due to overheating. Upon initial inspection I found that my coolant reservoir was completely empty with no visible leaks. I filled the reservoir with a gallon of coolant and was able to get to a mechanic, who told me I had a blown head gasket, which was not normal with my vehicle only being at 60,000 miles. I then took the vehicle to a Ford dealership who informed me that I needed a new engine due to a coolant leak into the engine. I had to pay $7,000 out of pocket and had to wait over a month before I got my vehicle back.
- West Chester, OH, USA
Vehicle keeps overheating. We continue to add coolant. We're able to only drive a short distance at approximately 20 to 30 mph and the vehicle warning lights come on and the vehicle begins to overheat again
- Stafford, VA, USA
Front suspension had to be replaced paint peeling off body computer recalls car moving
- Atlanta, GA, USA
The contact owns a 2017 Ford Escape. The contact stated that while driving at undisclosed speeds, the vehicle jerked intermittently without warning. The vehicle was taken to classic Ford Lincoln (8540 tyler blvd, mentor, oh 44060) where the contact was informed that the check engine warning light needed to be illuminated before any repairs were performed on the vehicle. The contact stated that he personally replaced the front cylinder ignition coil and spark plugs however, the failure persisted. The failure recurred with the check engine warning light illuminated. The contact stated that the vehicle vibrated abnormally at start-up. The vehicle was taken back to the dealer where it was discovered that coolant had leaked into cylinder number 4. the mechanic recommended that the short block be replaced. The manufacturer was notified of the failure and informed the contact that the VIN was not under recall. The contact was then transferred to NHTSA for assistance. The vehicle was not repaired. The failure mileage was approximately 70,000.
- Rome, OH, USA
I bought this car 1 year ago with 52K miles on it. Last month the check engine light started blinking at 62K miles. Mechanic diagnosed it as code P0302, piston #2 compression at 90 psi, all others performing at 190 psi. He contacted Ford who informed him of tsb pertaining to engine failure. The list of parts required for repair is 6 pages long and most parts are on back order. I contacted Ford to request reimbursement for what they know is either a faulty engine design or faulty manufacturing but they refused to help. They did offer to sell me an extended service warranty which would not cover this repair. This is unacceptable. Ford needs to be held accountable for selling what they know to be a ticking time bomb.
- Fox Lake, IL, USA
Ford 2.0L ecoboost engine has a known manufacturer defect of a cylinder cracking and coolant leaking in. Over 125 complaints about this same issue on carcomplaints.com. This issue is acknowledged by Ford under tsb 19-2028 but Ford does not assist the car owners in replacing the engine. This engine crack occurs with very low mileage (50K-60K miles) which is highly unusual. This happened to my vehicule at a stationary state. Started up the engine, got a check engine light, took it to the dealer and they said I needed to change the engine and pay out of pocket over $7,000.
- Larchmont, NY, USA
I bought this vehicle in August with 113,000 miles on it, and the day after I picked it up, the check engine light came on. After two trips to a Ford dealer for service of new spark plugs and 2 new ignition coils to remedy the problem, the check engine light was still on. After doing an overnight pressure test, they discovered coolant leaking into the cylinder walls of the engine and the engine will now need replaced! apparently this is a common problem with Ford engines and it needs to be recalled like they have done to others, before it causes a serious accident when it freezes up!
- Burghill, OH, USA
My truck got hot and had water and now they tell me that the water is passing to the engine pistons and it only has 72 thousand miles and I have looked on the internet for articles that say they are Ford engine failures
- El Monte, CA, USA
Aproximatly 3 weeks ago a warning signal came up showing that I needed to get to a safe area and stop the engine, it showed the temp was all the way up to hot. I let it sit for about 3 hours and then added some water in the resovoir and it ran ok for about 10 days and then it did it again, same thing no water in resovoir. I took it to a garage and they could not find a leak, but the mechanic there was definitly a leak. Then I had someone else check it and he thought it was a cracked head gasket. He then went online and found out there is issues with this year and make and model with it overheating. I am still having issues with it getting hot, I keep a gallon jug of water in car at all times.
- Lafayette, LA, USA
August 2020 I was told my radiator hose came off. $500 to put back on, 3 days later had to replace the lainscott turbo cylenoid $1700, 2 days later cracked flex plate, unknown amount $ due to powertrain warranty coverage. 2 weeks later told oil is leaking into valve covers. As of today Oct. 3, 2020 for the last 2 weeks powertrain AWD malfunction could not get an appt at Ford until Oct 6. last sat engine failure no radiator fluid. There is major malfunctioning of this car due to hurricane sally we lost a bridge here I now have to drive I10 in major traffic and I am afraid for my safety
- Gulf Breeze, FL, USA
Engine had coolant leak into the cylinders. Had to have new short block installed. Car is still in the Ford dealer service department. Overheating issues still occurring. Car has been at Ford dealer for 5 weeks. Car is not safe to drive. Overheat warning goes off you have to pull over fast then engine is at reduced power. Ford needs to recall this 1.5 engine
- Lawson, MO, USA
My car began losing power, coolant level dropping. No coolant on ground though. Car did not overheat. However I could smell the burning antifreeze while parked, idling and while driving. Ford dealership originally told me they thought coolant was leaking into engine. Then had another technician tell me it's just a water pump leak. I contacted lawyer. As should you. We need to start class action law suit. The problem is coolant getting into engine and all through oil. Contact bad products law please ! I am hoping Ford will do the right thing here and not band aid repair my car. Hopefully no one has to be injured or die before they recall this issue.
- Louisville, KY, USA
I had a check engine light while driving and engine miss firing. The car is out of warranty with 57K miles. I took it to flammer Ford in spring hill fl. To diagnose the problem. I was told that there was an oil leak from the turbo that got into the harness. The repair cost would be $2,700 and the harness was on back order and it would take about 1 month to obtain the part and repair. For a simple $30 part (the turbo sensor), the repair cost is $2,700 and out of service for 1 month! why is this part backordered? I believe this is a common and known failure by Ford. This car needs to be recalled and the turbo sensor part replaced. I need to be compensated for the whole repair bill due to the defective part.
- Spring Hill, FL, USA
I was driving to work on freeway and my SUV started misfiring and the engine light started blinking then stayed on had code engine misfire discovered there was oil in the spark plug well on all four cylinders
- El Paso, TX, USA
The car stalls on an occasional bases at a traffic light after sitting at the light for a bit. Taking the foot off the brake does not start the car up. I purchased a machine to detect codes and nothing came up.
- Gilroy, CA, USA
Engine kept losing power and bogging down. Took it to Ford and they said I needed a new engine because radiator coolant was getting into the cylinder heads for quite some time. No check engine lights came on or anything. Vehicle has been in the shop now for 4 days. They said they are waiting on the new engine and my vehicle "should" be fixed by next Friday. *fingers crossed*. this apparently has been a known issue for quite some time, according to some forums, and lawsuits are being put into place because of this serious issue with Ford Escape vehicles, ranging from the year 2013 to 2019. There needs to be a recall on these engines if this is a known issue. People can get hurt from this..... especially if no check engine light is on.
- El Cajon, CA, USA
Coolant leaking into cylinders, which causes engine to start rough from cold start as coolant is in side of the cylinders as fuel is being injected in. After check engine light turned on took to dealership where they informed only course of action is replacing of long block. Car would still be drivable, but could at any point freeze up and could cause major harm to driver and nearby vehicles. Happened when the car was at between 80K and 86K miles, no help from Ford as past warranty.
- Comstock Park, MI, USA
On August 16, 2020, red warning lights appeared while I was driving indicating car overheating, pull over. This happened on a highway close to a split exit. I pulled over on the right side of the highway. Did not feel safe at all because of the traffic. I attempted to start the car and drive to a safer location, but the car would not start. I had to wait for a tow truck. My car was towed and the dealership indicated that I would need a new engine.
- Hampton, NH, USA
Check engine light came on when starting. Took to shop, determined engine problem Ford was aware of but had to take it to a Ford dealer to be "officially diagnosed". technical service bulletin was issued by Ford but no recall. Told I need a new engine, $7200 in a vehicle less than 3 years old. No financial assistance available from Ford.
- Nixa, MO, USA
- Van Buren Twp, MI, USA