The contact owns a 2017 Ford Escape. The contact stated that the service engine warning light illuminated while her daughter was driving. The vehicle was taken to the dealer hutcheson Ford sales (308 N outer rd, saint james, mo 65559, (573) 265-7015) and an unknown sensor was replaced however, the failure recurred. The vehicle was then taken to an unknown dealer where the mechanic performed an air induction service. The check engine warning light illuminated and was taken back to the unknown dealer where the dtc codes were reset. The vehicle was then taken to an independent mechanic however, the mechanic was unable to duplicate the failure. The vehicle was then taken back to hutcheson Ford where the mechanic discovered that coolant was leaking into the engine oil. The vehicle was not repaired. The manufacturer was not notified of the failure. The failure mileage was 59,000.

- Cuba, MO, USA

At 68,000 miles, my check engine light came on as I was leaving my neighborhood. Took the vehicle to the Ford dealership and was advised that coolant was leaking into the engine and the long block engine assembly will need to be replaced. Ids codes P0301 and P0316 - misfire in cylinder 1. I called Ford customer service (800-392-3673) but they are unwilling to assist since I am past the 60,000 mile warranty. This is a known issue and there is a technical service bulletin (#19-2346) out for the issue. The vehicle was still under warranty when the technical service bulletin was issued. It's unfortunate that Ford does not inform the consumer of the service bulletins. I am now faced with spending $6,000+ to replace the long block engine assembly.

- Wendell, NC, USA

60000 mile drive train warranty, vehicle was at 51000 miles my car was driving rough and loosing coolant with no exterior leaks took my car to the service department 6/1/2020 diagnosis: Cracked engine block, engine has to be replaced not returned to me until 7/7/2020 (over 1 month later!) but when it was it had no accelerating power. Returned to dealership the same day and was given back to me the next day claiming it was a loose fitting and that all components were check and it was good- wrong I went to drive the vehicle and received an alert transmission fault service now. That was Friday 7/10 after hours took it back when they opened Monday 7/13 and they tried giving it back to me on 7/29 after it was ' ready' but the driver had to turn around because the service light was on again. It's now 8/7 and no car and the dealership refused my buyback request. Please help Ford needs to be investigated there is an entire forum of similar issues

- Seguin, TX, USA

Coolant leaked into the engine. Car will not operate. Oil is frothy/milky

- North Chesterfield, VA, USA

The car is deemed undrivable to the engine no loger working. The engine needs to be replaced.

- Big Rapids, MI, USA

At 50000 miles my check engine light started coming on, my vehicle was driving rough and jolting and I would randomly loose coolant without any exterior leak which of course then my vehicle would start to overheat so I took it in. Luckily barely being within warranty come to find out it was a defect I had a cracked engine block, so my entire engine has to be replaced. One month later I finally get my car back to find while driving it home was extremely loud had no power to accelerate which would shoot up the rpms. Ford dismissed it as a simple fix and after they returned my car in less then 1 day this was yesterday, today I go to drive it to now have an error message displaying: Transmission fault service now. They of course arnt open on the weekends and luckily I wasn't stranded yet but this still means I have to wait until Monday. This has all gone on within the past week and the only thing they are doing so far is giving the repair a 2 year warranty. Googling this issue unfortunately after experiencing this personally this seems to be common with these vehicles.

- Seguin, TX, USA

The check engine light came on in our 2017 Ford Escape with 76,000 miles on it while driving on our city streets. We promptly took it into our local Ford dealership to have looked at. They then informed us it needed a new engine because of coolant leaking. They said this has been a known problem with certain Ford engines and was recalled in different years but not the 2017. I was told to call Ford and explain the situation, which I did, only to be brushed off and told there is nothing they are going to do about it. The mechanic said if we were to keep driving it the engine would eventually just die while driving or possibly even catch fire. I believe Ford has a duty to recall the engine in these other year cars because it is the same issue that was recalled in the earlier year cars. They are knowingly putting people in unsafe vehicles.

- Howard, OH, USA

The contact owns a 2017 Ford Escape. The contact stated that while her grand-daughter was driving at an undisclosed speed, the vehicle sputtered and decelerated to 8 mph. The vehicle was taken to an independent who erased several unknown diagnostic trouble codes. The vehicle operated as designed after the codes were erased. The contact was informed that erasing the codes would not prevent the failure from recurring. Zeck Ford (4501 S 4th St, leavenworth, ks 66048, (913) 727-1650) was contacted and informed of the failure. The manufacturer was made aware of the failure. The failure mileage 64,000.

- Mcloth, KS, USA

Check engine light turned on after starting the vehicle and traveling ~35 mph in city. Vehicle was taken to local Ford dealer where it was discovered coolant was leaking into the engine. Was informed the short block needed to be replaced at minimum. This seems to be a common issue with this year/model based on other reports listed on NHTSA.

- Stephenville, TX, USA

Check engine light appeared. Took to a ase tech who told me it looks like coolant leaked into cylinder block, instructed me to take to dealership. Dealership confirmed on 6/18 that engine needs replacement from damage. Found on Ford website that software update needed for my vehicle or will cause coolant to intrude into engine bore which can lead to engine damage. Contacted Ford and they will not compensate or help with any of the cost of repairs because is past warranty. Again 6/26 received a notice to update software to prevent damage but this has already happened to me. Total cost of repairs are $5335 out of pocket.

- Houston, TX, USA

The contact owns a 2017 Ford Escape. The contact stated that the vehicle was subjected to customer satisfaction campaign number: 19B37 (power train). The vehicle was taken to ed shults Ford (2258 Washington St, jamestown, NY 14701) where the recall was performed. A month after the repair was performed, the check engine warning light illuminated and the engine misfire while driving various speeds. The contact also stated that a coolant leak had caused coolant to spill onto the spark plugs and also into the engine cylinder. The vehicle was taken back to the same dealer where a spark plug replaced however, the failure persisted. The contact was informed that the engine needed to be replaced. The vehicle was not repaired. The manufacturer was notified of the failure but offered no assistance. The failure mileage was 59,918.

- Fredonia, NY, USA

Have owned the car for a month, 65,000 miles on it. Check engine light came on when started car, had it scanned, was told cylinder 1 had a misfire. Took it to mall of Georgia Ford where it was purchased from May 2020, they have now said coolant leaks into the engine and they have to replace the entire engine. Will this happen with the replacement engine too? Ford should buy the car back. Owned for a month.

- Statham, GA, USA

This issue occurred while parked in the driveway. Cranked the car as normal and the car started shaking and shuddering at idle, revved the engine a few times and idle became normal. After driving off the check engine light came on after about a mile of driving and for about 12hrs. Each time the car was cranked the check engine light came on, but after about a 12 hr. Period it did not come back on. Since this occurred on 06/04/20 every time the engine was cranked for the first time in the morning or after it has been parked for several hours and then cranked back up...the shuddering and shaking occurred each time, but the check engine light has not come back on. I made an appointment with the Ford dealer I purchased the Escape from for 10am on 06/15/2020. After an hour and a half wait the service tech informed me that the engine block (and an additional 4 pages of parts) were going to have to be replaced. He also said some of these parts are likely to be back ordered because of the high incidences of this issue/problem. He stated that one side of the engine block was cooling off faster than the other which caused the aluminum engine block to warp and it is allowing coolant to leak into the cylinder tubes that will eventually cause engine failure. With only 27,381 miles on it these repairs are covered under warranty, but I'm worried about the reliability in the future after what's basically an engine rebuild. What makes me angry is after just a little research I find that Ford has known about this issue for years, but has failed to issue a recall or at the very least inform current owners that there is potentially a severe flaw in their engine design.

- Winston Salem, NC, USA

Engine light consistently comes on and stays on. Took to local Ford dealer. They charge us over $200 to fix it. Light still comes on all the time. At the same time we enquirer about why the seat belt will not snap back into place properly. They told us it would cost us over $400. To fix the driver side seat belt. Absolutely ridiculous for something that should be covered and a safety concern. If we are ever in an accident and the seat belt doesn't work properly, it will definitely be the fault of Ford. We will never buy Ford again.

- Fleming, CO, USA

Vehicle was being driven at highway speed with sudden loss of power. Motor would stay running but no power and no warning lights to indicate problem. When taken in to service was told antifreeze leaked into no.2 cylinder causing engine failure. Ford I was told is aware but did nothing as the vehicle was 2000 mi. Out of warranty. Vehicle was in for recall to fix this problem on January 29th while under warranty and possibly not repaired.

- Cato, WI, USA

The contact owns a 2017 Ford Escape. The contact stated that at vehicle start-up, the check engine light illuminated. The contact then took his vehicle to quick lane at bedford Ford Lincoln (10050 in-37 ste a, bedford, in 47421) where the contact was informed that the cylinder head needed to be replaced. The manufacturer was notified of the failure and informed him that they would offer to cover 35% of the replacement cost. The vehicle was not repaired. The failure mileage was 64,600.

- Beckford, IN, USA

Coolant leaking into cylinder at 44K miles on 2017. Ford opted to replace head gasket under power train warranty instead of replace engine. Now 16 months later same issue and they are recommending an $8200 engine replacement outside of warranty as I repaired my car using warranty last time and that was covered for 1 year 12K miles. If I paid out of pocket it would have been covered within 2 years unlimited miles. Same exact issue present. Acknowledged that the I improvement in the new parts is drilled passages between cylinder walls vs slat openings. The dealership and Ford will not honor their work. Acknowledged that other cars have T he same issue specifically the Focus and the mustang. They know their parts are defective and they are not honoring this. A new engine for failed known parts is unacceptable for a 2017 vehicle with 60K miles.

- Port Orchard, WA, USA

Auto stop/start shuts down and turns car off completely at stop lights. I have to manually turn this feature off every time I start my car so that my car does not stall in intersections. When this error occurs I have to put my car in park and then restart my car and manually turn this feature off. This is dangerous and the dealership has no guidance for this other than costly repairs. This has been happening for over a year now.

- Port Orchard, WA, USA

This was in the city, morning and kind of rainy day, driving at maximum 30 mph. I started my car and immediately I saw the 'check engine ' yellow light on. I called to my closest Ford dealer and made an appointment for the next day. Since I had to run some errands during the day, I paid attention to the behavior of the car. At times when I started it, it stalled and when I stopped it smelled weird. So I took it next day to the dealer and they told me it was an issue with the coolant that was leaking and goes into the engine and that probably they had to change the engine. I immediately started googling it and unfortunately, I found there are thousands of cases with the same issue!, very disappointing!. my question is, if Ford knowledge is a common issue during the last 2-3 years, why they haven't started a recall yet during these past years?

- Harwood Heights, IL, USA

The car will turn off when stopped (ex. At a light) and a message comes up saying "auto startstop shift to P restart engine". I do this and it restarts without issue. This has only happened a few times and at various times. Ex. once in morning cold weather, once in afternoon in mild/warm weather. I bought car new and this has only started happening now (3 years after car was bought).

- Eaton, OH, USA