Car has had issues over the past year and a half (first time happened Dec 2018) where the auto start/stop feature doesn't function properly. When it goes in to auto stop it will sometimes not restart automatically. A warning will appear on the dash to turn the car off and restart. I had this fixed at the dealer in December 2018- they replaced a sensor which was apparently not covered by warranty. A year later (now March 2020) is has started to do it again. The only way to have it not happen is to turn off the ecoboost function by pressing the button each time I drive the car. This is extremely dangerous to have to restart your car when it stall as a light with people behind you. It seems as if this is an issue with many people and should be recalled to have this fixed.

- Pflugerville, TX, USA

The contact owns a 2017 Ford Escape. The contact stated that while driving approximately 40 mph, the vehicle stalled without warning. The vehicle was jump started by roadside assistance and driven to Suburban Ford of ferndale (21600 woodward ave, ferndale, mi 48220), where it was determined that the engine needed to be replaced. The contact was provided a loaner vehicle. The vehicle was not repaired. The manufacturer was not notified of the failure. The approximate failure mileage was 14,000.

- Southfield, MI, USA

Started losing propulsion on take-off on February 28, 2020, car struggling to get up to speed even though engine revs high. Upon investigation by Ford dealership, high pressure fuel pump near engine and camshaft needed to be replaced - $1900 total bill with additional costs for towing and rental vehicle. 62,000 miles on vehicle - Ford manufacturers warranty runs out at 60,000. Even after repair, vehicle is extremely sluggish on take-offs - especially 3rd and 4th gears. It feels like the car is not getting enough power to propel the vehicle even though the engine revs high.

- Jackson, MI, USA

The contact owns a 2017 Ford Escape. The contact stated that the vehicle was taken to park Ford of mahopac Inc. Located at (276 county rd 6, mahopac, NY 10541, (845)628-8800, for a software update to prevent coolant from leaking into the engine. The contact received a customer satisfaction notice to have the vehicle taken for a secondary software update to prevent coolant leaking into the engine. The vehicle received the software update however, several days later the check engine warning light illuminated. The vehicle was taken back to the dealer who declined to repair the vehicle since the vehicle warranty had expired. The vehicle was not repaired. The manufacturer was notified of the failure but declined to provide assistance. The approximate failure was 70,500.

- Mahopac, NY, USA

In the past two months, I have paid over $1,400 to repair the damage done by mice and rats to the wiring harness in the front bumper. The air temperature sensor was damaged and or eaten away. There was other evidence of mice in the engine compartment. While I had the damage repaired immediately, if I hadn't there would likely have been a chance for safety issues. I understand that Ford and other manufacturers, in response to the environmentalists, now coat the wires in some organic substances that attract mice, rats, and other creatures. A perusal of the internet will show damage that has occurred in all parts of the country and in some cases resulted in the total ruining of the car. Ford and other manufacturers have refused responsiblility of this issues which has very serious safety risks and is certain to result in the loss of life.

- Hereford, AZ, USA

The contact owns a 2017 Ford Escape. The contact stated that while driving at an undisclosed speed, the brake pedal was depressed and the vehicle decelerated very quickly. The contact stated that the RPM revved up while the vehicle decelerated. The contact stated that the service transmission warning light was illuminated. The vehicle was towed to asheboro Ford located at (1602 E dixie dr, asheboro, nc 27203), to be diagnosed. The contact was informed that the transmission needed to be replaced. The vehicle was not repaired. The manufacturer was notified of the failure. The approximate failure mileage was 108,000.

- 2017 Ford Escape 2017 Ford Esc, NC, USA

The contact owns a 2017 Ford Escape. The contact stated that the check engine and engine over heating warning lights illuminated. The contact took the vehile to liccardi Ford Inc located at (1615 us-22, watchung, NJ 07069) to be diagnosed. The contact was informed that a coolant intrusion caused the defect. The contact was informed that a new short block was needed to repair the vehicle. The vehicle was not repaired. The manufacturer was notified of the failure. The approximate failure mileage was 73,000.

- Roselle, NJ, USA

Apparently there have been multiple complaints filed with the NHTSA regarding issues with the auto stop/start functions of 2017 Ford Escapes. This happened to my wife today at about 35000 miles, and the car was serviced and according to the local dealership's parts and labor department, perfectly fine. This issue appears to be that it's possible for the car to cut off as it normally would at a complete stop, but it won't auto start - instead displaying a message about putting the car into park and restarting the engine manually. Given the amount of complaints I've found with just a cursory glance into the spread of the issue, has Ford formally acknowledged that there is an issue with this feature in 2017 Ford Escapes" is there a documented procedure for their service departments to follow to correct these issues? if not, why" some of the other NHTSA ids related to this: 11300434, 11297934, 11292126, 11291536, 11290647, 11290086, and 11288766

- Kennesaw, GA, USA

Vehicle engine, at random times and multiple times, completely shuts off when stopped at a stoplight when in eco mode. When this happens a message is displayed on the instrument panel to put the car into park and restart the car manually. This is a dangerous, known issue. Cars begin moving when the light turns green as we are forced to restart our car. This is an accident waiting to happen.

- Charlotte, NC, USA

The contact owns a 2017 Ford Escape. The contact stated that while stopped and attempting to resume driving, the accelerator pedal was depressed however, the vehicle stalled. The contact stated that a message displayed to restart the vehicle. The vehicle was not taken to be diagnosed nor repaired. Neither the dealer nor the manufacturer was notified of the failure. The approximate failure mileage was 17,400.

- New Auburn, MN, USA

When stopped at a red light or stop sign or any other reason, my Escape will shut off and the display will show "auto startstop shift to P restart engine". the auto startstop light is orange instead of green when this occurs. It is not every time, but is is occurring more frequently. The transmission will still be in drive when this occurs.

- Manhattan, KS, USA

The contact owns a 2017 Ford Escape. The contact stated that on several occasions the check engine warning light illuminated. The vehicle was taken to an independent mechanic to be diagnosed. The contact was informed that the spark plug on cylinder number (3) three needed to be replaced. The contact stated that the spark plug was replaced twice however, the failure recurred. Neither the manufacturer nor the dealer were contacted or notified of the failure. The approximate failure mileage was 72,000.

- Myrtle Beach, SC, USA

The car randomly completely turns off while stopped at red lights or in traffic (when auto start-stop is activated), with a message on that dashboard to "shift the vehicle into park and restart the engine". at this point, it is necessary to shift the car into park and restart the engine before being able to proceed.

- College Station, TX, USA

Seal in between the intercooler for the turbo so that coolent mixes with the engine oil which causes the engine to fail prematurely and Ford will not cover the repair. The car must be recalled because of the defect. www.badproductslaw.com is making a class action and people should contact them.

- Spring Valley, NY, USA

On multiple occasions, the car randomly completely turns off while stopped at red lights or in traffic, with a message on that dashboard to "shift the vehicle into park and restart the engine". at this point, it is necessary to shift the car into park and restart the engine before being able to proceed.

- Norwalk, CT, USA

Vehicle has auto shutdown at traffic lights, stop signs. Sometimes stalls then and needs restarted. Only advisory when it happens is on dashboard display. Has happened over a dozen times to me within 40.000 miles. Last time below

- Pittsburgh, PA, USA

My 2017 Ford Escape is creating an extremely dangerous safety issue/situation with the auto stop/start function. When stopped in traffic-at a stoplight, at a stop sign, in the road waiting to turn left-the engine turns off and a message is displayed to "shift the vehicle into park and restart the engine". I have almost had other cars hit the back of my Escape because of this. It's very scary when this happens and takes time to shift to park and restart the engine with an impatient diver behind me. I have read numerous other complaints on this same issue on your website. Some of the NHTSA id #'s 11300434, 11297934, 11292126, 11291536, 11290647, 11290086, and 11288766. There are other complaints as well. Please, before someone is injured or killed issue a recall for this problem. I don't have the exact date this first occurred, but it has happened multiple times since October 2019. Also per NHTSA 10160883 and Ford communication no. Ssm 47492 from February 2018 this is an issue that has been a known issue for at least 2 years now. "some 2017 Escape vehicles built on or before 02-Feb-2017 may exhibit a no restart concern after an auto stop/start event. Upon attempting to restart, the instrument panel may display a message instructing the customer to shift to park and start the vehicle manually. To correct this condition, reprogram the body control module (BCM) using the latest software level of the appropriate Ford diagnostic scan tool. For claiming, use causal part 14A068 and applicable labor operations in section 10 of the service labor time standards (slts) manual. If the BCM software is currently at the latest level available, refer to workshop manual (wsm), section 303-06A and/or powertrain control/emissions diagnosis (pc/ed) manual for an auto stop/start diagnostic trouble code (dtc) or gsb0000153 for auto stop/start system information and diagnostics."

- Brookfield, CT, USA

On two occasions in the past month, the auto start/stop function has engaged while stopped at a traffic light and I've gotten the message: Auto startstop shift to P restart engine.

- Holly Springs, GA, USA

While sitting at lights the engine will completely shut off. An alert comes on stating to put in park and restart engine. This has happened multiple times in the past couple of weeks.

- Worthington, WV, USA

In the 3 years that we had the vehicle, the engine has had to be replaced twice due to coolant leaking into the combustion chamber because of a poorly designed head gasket. The most recent repair had an updated gasket, but only 3 months after it was replaced the transmission had a parts failure that caused a warning light. Shortly after the warning light, the car stopped in the middle of a major intersection and required a tow to the dealership for further repair. My husband was in the vehicle with my son at the time and thankfully was able to shift the car in neutral and get to a side street before an accident occurred.

- Berwyn, IL, USA