10.0
really awful- Crashes / Fires:
- 7 / 10
- Injuries / Deaths:
- 5 / 0
- Average Mileage:
- 21,630 miles
About These NHTSA Complaints:
The NHTSA is the US gov't agency tasked with vehicle safety. Complaints can be spread across multiple & redundant categories, & are not organized by problem. See the Back button — blue bar at the very top of the page — to explore more.
« Read the previous 20 complaints
The coolant leaks into the spark plugs creating miss fire cylinder -??3-??
- Broken Arrow, OK, USA
Engine started out running roughly a couple days later it overheated the car gave me a notice to pull over safely I turned the car off the oil looks milky, It only has 71,000 miles on
- Brierfield , AL, USA
The car was overheating so I brought it to the dealership to have it looked at. I was informed that there was coolant leaking into one of the engine cylinders causing the car to overheat with the possibility of it even catching on fire.
- Medway, MA, USA
Check engine light came on at 60,240 miles with a cylinder 2 misfire code. Took it to the dealer and they said it has coolent in cylinder number 2. It is no longer safe to drive the car. The car needs a new engine. Tbs 20-2100, they have a technical service bulletin that stats this is a common problem. They want $9,200 new engine block.
- De Soto, KS, USA
I went to Lenoir City ford with issues of misfiring cylinder and mostly Limp Mode on the highway. They cleared my codes and sent me on my way. ^ This occured while my vehicle was still under warranty. Now, expired warranty, I have the same issue and they will not cover under warranty when the issue was first discovered. Good lord I need me a recall
- Crossville, TN, USA
Upon parking the vehicle in my driveway, the vehicle would not turn off after turning off he ignition and removing the key. All the dash lights were on as the would be normally and the engine remained running. Tired everything including in and out of gear, driving, turned key on and off several times, tired both keys. Googled and seen there had been similar issues with earlier models that resulted in a recall, but this is a 2017. Found some online suggestions and after an hour figured out where the fuel pump fuse was and removed it and the engine stopped. The dash still stayed lit up and had a warning to get engine serviced. Put key in ignition and turned to run not start position and vehicle cranked and tried to start. Could not get dash console to power down or look the doors, the horn would beep twice every time I tried to lock the doors. Ended up disconnecting the battery to kill the power to everything. Plan to take it to Ford today if I can get it started again.
- Carey, OH, USA
On 3-7-2019 brought vehicle in for service at Larsen Ford in Lakewood NJ for engine light turned on with OBN code P3020. Service dept employee, Mitch Sperling their was anti freeze in number two cylinder. They kept vehicle till 3/15/2019 and stated repair was made. Except the repair for this should have been a new engine. On 7-2-2021 brought vehicle into service dept for engine light with OBN code P0303. This time it was anti frreze in number 3 cylinder approx 55,000 mileage. Service dept checked vehicle and came back and stated I need new engine. That they would order engine from ford and get back to me in about a week when to bring vehicle back and it would take 3 to 4 weeks to install engine and they will rent me a car. My problem with this is that i have to drive a vehicle that could stall and get rear ended until they get back to me. This vehicle should have gotten new engine back in 3-15-2019 because that is the fix ford recommends. Their on hundreds of complaints for this same problem going back to 2010 with the turbos. My vehicle has a 2.0 turbo and should never have been sold without this problem being corrected. Now I have a vehicle with a history of engine problems and if I attempt to trade in will come back on vehicle history. My position is ford was hoping that I would go over the 60,000 warranty and they would not have to cover any further repair without me shelling out 8,000 dollars for repair.
- Howell, NJ, USA
I had left my home about 4 arrived at mall 4:30 all was great a usual day. I push button start my suv out of nowhere all these panel warnings appeared. Engine sign, hill assistance not available, air conditioner stop working, 4 wheel Fault, etc.,Pictures below
- Hope Mills , NC, USA
Purchased 2017 Ford Escape SUV preowned with 56,948 miles. Decided on the 2.0 engine due to the many issues with the 1.6 engine. Drove for seven months and only 6,000 miles. Engine light came on, immediately took the car to an auto mechanic who performed a diagnostic test. The engine was mixing antifreeze in the oil which will lead to a catastrophe engine failure creating a dangerous safety incident. The mechanic informed us that the Ford Escapes have been having ongoing issues with the engines and is currently in a recall program and recommended we take it to a local Ford Dealer. The Ford dealer diagnosis matched the auto mechanic, acknowledged the antifreeze was mixing and recommended they replace the engine. They also acknowledged Ford was doing a recall to replace engines for a similar problem but not on the vehicle with our VIN number. I'm a first-time car buyer who spent $21K on a car, drove it for 6,000 miles, there-??s clearly a defect in the engine, the Ford dealership quoted a $8,500 engine replacement but said their hands are tied since our VIN is not on the recall list. Car is sitting at the dealership as we sort through this mess.
- Stow, MA, USA
My car is losing water and the 2.0 ecoboost has a habit of catching fire. Mine is still driveable but very dangerous. The car has 125000 miles in it and is 4 years old and Ford has basically told me tough luck. The dealer verified the problem which is a very common issue with the 2.0 ecoboost.
- Leavenworth , IN, USA
Check engine code came on had it tested came back saying misfiring in piston one vapors coming out of exhaust system leads to believe I have a blown head gasket vapors can be seen in video coming out of exhaust system at high rates weak engine when trying to drive it it's been parked for weeks now
- West Warwick, RI, USA
In January 2021 it began with the check engine light coming on. The #2 spark plug and ignition coil were replaced by local mechanic. About a month later the check engine light came on again. Again there was an issue with the #2 spark plug. It was fixed. Another few weeks goes by and the light comes on again. I take it in and the check engine light goes off just before I drive it there. We decide to wait for it to come on again. Each time I got the sense from my mechanic that this was slightly unusual. June 2, 2021 on a cool evening, I notice the heater isn-??t working. The next day the check engine light comes on. On June 5th I get a warning light that says my vehicle is overheating and to pull over to a safe spot. My kids and I pull over to a parking lot and I have to have it towed to my mechanic. Today, June 11th, the mechanic finally has a chance to look at it and discovers that coolant is leaking into the engine. He uses a borescope to show me the coolant in the engine. He then pulls technical service bulletin 19-2346 which indicates that the exact symptoms my vehicle is having has been know since at least December 2019! The result is that I need a new engine. It has just over 100,000 miles on it. The vehicle isn-??t even paid for and I have to replace the engine! Other than the check engine light, there were no warnings that the coolant was low. When the check engine light came on, I did occasionally have white smoke and it chugged when running like there was a blockage. Why on an issue as serious and as expensive as this has Ford Not issued a recall of this engine" If I get it replaced, will the engine installed have been re-engineered to have fixed the problem" If the company has known about this issue for this long, I should have been notified of the potential problem.
- Holt, MI, USA
My 2017 Ford escape is losing coolant into the engine block. The vehicle mileage is just Over warranty. The local Ford dealership diagnosed the problem and stated that I need a new engine at a cost of $7,000. This issue could cause an engine fire, which makes it a safety hazard. The dealership contacted Ford Motor company for assistance for me, but they denied it. There are other complaints for this same exact issue online.. Ford recalled an earlier year model escape for this same issue, but not later models. There is also a class action lawsuit for this issue which does include some later years of the escapes, but it is out of Arkansas. I am so upset with this entire expense!
- Traverse City, MI, USA
Blown engine on multiple others of the same year make and model. Caused by coolant leaking into the head gaskets. All of which the computer code reading is cylinder 3 misfiring. However that ends up not being the actual issue and you will be refixing it every 3-5000 miles
- Orlando, FL, USA
On May 30, I received the Engine Service Light that remained on constantly. I contacted Ford chat since I was 300 miles from home, determined it was safe to drive home since car ran fine with no vibration or gas smell. Took to dealer on June 1. Car only has about 53K miles. June 1: Dealer said a plug, wire, and distributer coil were bad, replaced it, but during test drive the car shook so badly, they recommended it not be driven and was not safe and should remain in shop. This may be an unnecessary repair costing $549 (attached), but only document received to date. June 2: Tech determined must be bad fuel injection system. Parts must be order. June 7: Injectors replaced. Car started and car shook so badly that the tech and dealer refused to even take it out of the shop and said it would be a danger to take out on the road. More troubleshooting would be needed since they did not know what the issue was. June 8: Still unsure, but believe a total engine replacement may be needed but until further consultation with other experts and troubleshooting occurs, they will not give me a diagnosis. They continue to assert that engine issue does make the car unsafe for highway use.
- Idaho Falls, ID, USA
The contact owns a 2017 Ford Escape. The contact stated while driving at various speeds, the vehicle started to run roughly. The vehicle loss motive power and stalled. The contact shifted the vehicle into park to restart the vehicle. The contact stated that the failure mostly occurred while shifting gears. The check engine warning light was illuminated. The contact took the vehicle to the dealer who diagnosed that one of the cylinders had failed due to coolant leaking into the engine and that the engine needed to be replaced. The crank pressure sensor also failed and needed to be repaired. The vehicle was not repaired. The manufacturer was made aware of the failure. The approximate failure mileage was 30,000.
- Soughborough, MA, USA
Misfire in cylinder 2 coolant going into cylinder # 2
- Burlington, WI, USA
The contact owns a 2017 Ford Escape. The contact stated while starting the vehicle, the check engine warning light illuminated and the vehicle shuddered for a couple of seconds. The contact restarted the vehicle and the warning light was disappeared. The failure reoccurred a few days later. The contact took the vehicle to a local dealer who inspected the vehicle and diagnosed the failure as a manufacturer defect coolant leak into the cylinder block. The vehicle was not repaired. The manufacturer was made aware of the failure. The approximate failure mileage was 38,543.
- San Jose, CA, USA
It started our as the occasional misfire and then the check engine light came on. I took it in to a local meineke where they said 1 of the coils (I believe coil 2) needed to be replaced. I also replaced all 4 plugs at that time as well. Maybe a month later it started misfiring again with the check engine light back on. I took it back to the shop and they said it showed the same coil as needing to be replaced. They recommend I take it to Ford for better diagnosis where they tell me I now need a new engine for upwards of 6 thousand dollars... see pictures for Ford description.
- Placentia, CA, USA
- Knoxville, TN, USA