I have a 2017 Ford Escape Titanium with ~77K miles that has the 2.0L Eco Boost engine. The engine is going through anti-freeze and is leaking into the cylinders and getting burned through the engine. I understand Ford knows about this issue but there doesn't seem to be any mechanism to get reimbursed for the repair.

- Estes Park, CO, USA

The contact owns a 2017 Ford Escape. The contact stated that while driving at an undisclosed speed, the check engine warning light illuminated. The vehicle was taken to the dealer where it was diagnosed with a misfire in cylinder #2. The contact was informed that the purge valve needed to be replaced. The vehicle was repaired; however, the failure reoccurred. The vehicle was taken back to the dealer where it was diagnosed with engine and transmission failure. The contact was informed that the engine and the transmission needed to be replaced. The vehicle was being repaired. The contact was informed that the repair would take approximately three weeks. The manufacturer was made aware of the failure and a case was filed. The failure mileage was approximately 120,632.

- Tracy, CA, USA

Vehicle began shaking and rattling upon acceleration onto freeway. Check engine light flashed, then stayed on. Vehicle taken to dealership where purchased (8 years ago, just paid off 10 months ago, 81k miles) to have service. Quoted appx $7600 to reinstall new engine after coolant intrusion into engine cylinder. Service rep stated this is a common occurrence for this vehicle. Gave me Number to ford customer care and said they couldn-??t do anything to help. After researching more, this seems to be a very common problem in this -??eco boost-?? 1.5 L engine in various years and models, some of which have been recalled. This is clearly a manufactured defect that is safety related and ford should be help responsible for producing low quality, knowingly faulty equipment that jeopardized myself and my children-??s safety, as well as financial stability. Thank you for the consideration.

- Pismo Beach, CA, USA

What component or system failed or malfunctioned, and is it available for inspection upon request" Coolant intrusion into cylinder bores. How was your safety or the safety of others put at risk? Engine failure. Has the problem been reproduced or confirmed by a dealer or independent service center" Problem has been looked at by Lens Auto Repair and Christian brothers auto who have both claimed issue is related to Technical Service Bulletin (TSB) for 2017-2019 Ford Escape vehicles with a 1.5L EcoBoost engine that were built before April 8, 2019. The bulletin, dated June 9, 2022, covers coolant intrusion into the cylinder bores and offers a one-time, no-cost repair for the 1.5L short block. Has the vehicle or component been inspected by the manufacturer, police, insurance representatives or others" Yes, this has been inspected by Lou Fusz Ford Were there any warning lamps, messages or other symptoms of the problem prior to the failure, and when did they first appear" Coolant leaked onto driveway one year ago. Now, coolant disappearing and not visibly leaking anywhere. Also, there is now excessive white smoke at startup on occasions. The smoke is excessive enough to fill the entire garage instantly.

- Cottleville, MO, USA

Engine has premature head gasket failure causing a coolant leak in a combustion chamber and low coolant levels. Vehicle at risk of sudden overheating and subsequent engine fire. Condition was not noticed by driver, and only noticed by a trained automotive technician. Failed component: Engine block and head gasket Safety risk: Severe engine fire Problem acknowledged by Ford: See TSB 22-2229 Problem verified by automotive technician Engine light and error code indicates cylinder 2 mis-fire

- Wildwood, MO, USA

The contact owns a 2017 Ford Escape. The contact stated while driving approximately 55 MPH, the vehicle shuddered and lost motive power. The check engine warning light was Illuminated. The vehicle was taken to a local dealer where it was deemed as mechanically totaled. The contact was informed that the failure was related to Customer Satisfaction Program: 21N12; however, the VIN was not included. The vehicle was not repaired due to the cost. The manufacturer was notified of the failure and referred the contact to the NHTSA Hotline for assistance. The failure mileage was approximately 61,836.

- South Orange, NJ, USA

The contact owns a 2017 Ford Escape. The contact stated that while driving at approximately 45 MPH, the check engine, check oil, and several other unknown warning lights were illuminated, and the vehicle then stalled. The vehicle was not able to restart. The vehicle was towed to the dealer where it was diagnosed that the wall in between the coolant and the piston was worn, and coolant was leaking into the engine. The contact was informed that the engine needed to be replaced. The vehicle was not repaired. The manufacturer was notified of the failure. The failure mileage was approximately 77,000.

- Charleston, AR, USA

Presence of coolant in the engine cylinders with codes P0300, P0301-P0304 with low coolant levels. FORD is stating it is not part of the recall? Has not presented me with an invoice for repairs, fighting with extended warranty company. [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

- Wilmington, DE, USA

Ford Escape 2017 consuming coolant. Confirmed by independent repair shop. Low coolant level constantly. Already had to replace water pump early because of this issue.

- Sterling Heights, MI, USA

My check engine light came on in my 2017 ford escape with 83,000 miles on it. I brought it to my Ford dealership where I purchased it on 8/2017. The service department employee lifted the hood and said "you need a new engine". I said "what"! "you can tell just by looking at the engine"? He said" I've seen a lot of them". He said the coolant is leaking into the engine. He quoted me $9500 for a new one. I took my keys and left.

- Shakopee, MN, USA

Engine coolant is leaking into cylinder 2 After diagnosis from Goodyear, car was brought to Huntersville Ford where they ran their own diagnostics and obtained the same coolant leakage. The mgr there deemed the car undriveable. This is a known engine issue with 2017 Ford Escapes!

- Huntersville , NC, USA

The check engine light came on. I took it to a repair shop to have the issue diagnosed. I was told that coolant is leaking into the engine due to a design flaw with the engine. This is a safety issue as it causes overheating.

- Albion , MI, USA

Engine failure due to coolant intrusion in cylinders. Whenever an engine fails there is a safety issue. Local Ford dealer has diagnosed this problem. Check engine light and rough running on start up were the original symptoms. First appeared June 2024, when the vehicle had about 60,000 miles on the odometer.

- Louisville, KY, USA

See attached document for complaint

- Randolph, NJ, USA

The car only has 95k miles on it and i maintain it very well and the now i have a coolant cylender and i am going to need a new engine

- Tampa, FL, USA

Engine are now failure due to coolant intrusion from the manufacturing defect in the cylinder walls. It is currently in the service department of 5 star ford in Dallas TX on president george bush turnpike. The coolant leak caused the engine to overheat and put my family-??s life in danger while the vehicle was being operated on roadways. The failure has been confirmed by the dealership and they have refused to pay for the cost of the repairs. They are demanding that we pay $10000 for a new engine and have been unwilling to help in any way. Warning message did not appear until the engine was completely overheated and faulty.

- Plano, TX, USA

There-??s coolant leaking into my 3rd cylinder and it-??s causing it to misfire and there isn-??t a way for the mechanic to fix it because of the way they designed the engine. It was only a 7 year old suv with 78,000 miles on it. If that-??s not messed up, I don-??t know what is. I know I-??m not the only one either.

- Albion, MI, USA

The contact owns a 2017 Ford Escape. The contact stated that the vehicle was involved in a collision. The contact stated while driving at an undisclosed speed and depressing the accelerator pedal two days later, the vehicle lurched forward and hesitated to respond. The contact stated that the vehicle failed to exceed 30 MPH. Additionally, the RPM was revving significantly. The check engine warning light was illuminated. The contact stated that the failure recurred intermittently while driving. The vehicle was taken to the dealer, where it was diagnosed that the high-pressure fuel pump (HPFP) tappet had fractured and caused metal pieces intrusion into the engine, fractured unknown parts, and blocked the oil flow. The dealer determined that the engine needed to be replaced and that the failure was not related to the accident. The vehicle was not repaired. The manufacturer was notified of the failure and referred the contact to the NHTSA Hotline for assistance. The failure mileage was 70,000.

- Eastpointe, MI, USA

Coolant intrusion due to design flaw...motor is skipping really bad and running extremely rough

- Kingsport, TN, USA

While driving car on expressway, my car was slowing down like it was going to shut off, and I immediately exit the highway and got off the nearest exit, and car shut off right as I was trying to exit highway. Ecoboost on vehicle is also not working. i believe also something on fire within vehicle.

- Maywood, IL, USA