10.0

really awful
Crashes / Fires:
5 / 9
Injuries / Deaths:
4 / 0
Average Mileage:
24,956 miles

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« Read the previous 20 complaints

problem #759

Jul 262024

Escape

  • miles
On a routine drive, my 2017 Escape SE, traveling at 68 mph on cruise control made a quick thud sound and instantly became unresponsive to gas pedal depression, and immediately began to slow down from 68mph, rapidly slowing to 30-35mph with fast moving traffic behind me. My Escape and displayed an Engine light that flashed continuously, and I drifted over to the shoulder and came to a stop noticing the rough and choppy engine operation. upon the use of a general OBD II scanner, P0300, P0301, P0302, P0303 were displayed as the cause for the engine light illumination. The vehicle was towed to a repair shop (receipt attached) and the spark plugs, coils were replaced at a cost upwards of $500. Upon the Escape being returned to me and its initial 50 miles driven, once again the engine light illuminated and the code P0302, P0303 were read once again as well as -??Multi cylinder misfires detected-?? The vehicle vibrated violently, and accelerated was deeply compromised resulting in a near miss accident from the rear, and subsequently not being able to accelerate through an intersection. This was another safety issue as opposing traffic in all directions were required to go around my disabled vehicle at risk of collision with my vehicle. Vehicle was then taken to a Ford authorized dealership for inspection and possible repairs. At that time I was informed coolant had been leaking into cylinder 2 & 3 causing continued and extensive damage to the internal working components of my 1.5L Ecoboost engine. The repair required and sugggested was a Long Block Replacement with an estimated cost of $10,000+, surpassing the value of the vehicle three times over. I took the vehicle home and parked it, and bought a 2018 Ford Escape, and was unable to use my 2017 Escape as a trade in as it was considered a worthless vehicle due to its disrepair. Ford knows about this issue and refused assistance or advice knowing this problem exists and affects most of their vehicle lineup

- Cleveland, OH, USA

problem #758

Apr 122024

Escape

  • miles
Coolant leaking into engine cylinders. Could potentially cause fire

- Sandy, UT, USA

problem #757

Jul 012024

Escape

  • miles
Two years ago in 2022, my engine block was replaced at a ford dealership free of charge due to the customer service bulletin/satisfaction program. A month ago I was hearing a super loud rattling and the engine completely cut off while I was driving. Thank goodness I was able to get over to the side of the road and have it towed back to the ford dealer that did the repair previously. With less than 80k miles, they are now telling me that there is something in the engine head and will be more than 10k to fix. They cannot tell me what is in the engine head and claim it could have nothing to do with the other issue fixed previously. I am having to completely scrap a car that should otherwise be worth 10k. Something is wrong here. Not only is it a dangerous situation but just horrible customer service on the part of Ford.

- Villa Hills, KY, USA

problem #756

Aug 052024

Escape

  • miles
This vehicle has approximately 53,000 miles on it. My wife and I are [XXX] so we do not drive fast. I also take excellent care of my vehicles. My vehicle is now burning radiator fluid. I had a long conversation with a test engineer at Ford who told me that Ford is having a LOT of issues with this engine. The engine is failing. The problem appears to be that this engine was developed with a short block when it should have been developed with a long block. Engines should last well beyond 53,000 miles. I recommend a recall on 2017 Ford Escapes to properly repair the engine to a long block. I have paid too much money for this vehicle to have these issues so young in its life. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

- Lexington, SC, USA

problem #755

Aug 052024

Escape

  • 76,000 miles
The contact owns a 2017 Ford Escape. The contact stated while driving at an undisclosed speed, the check engine warning light illuminated. The vehicle was taken to the dealer, who diagnosed a failure with the spark plug in cylinder #2. The vehicle was repaired, but the failure reoccurred. The vehicle was taken back to the dealer, who then determined that the spark plug in cylinder #2 had exploded. The contact was informed that all the spark plugs, and ignition coils needed to be replaced. The vehicle was repaired; however, the failure reoccurred. The contact stated while driving at an undisclosed speed, the vehicle inadvertently lost motive power. The contact was able to pull to the shoulder of the roadway, where the vehicle failed to restart. The vehicle was towed to an independent mechanic, who determined that coolant intrusion had damaged the engine. The contact was informed that the engine needed to be replaced. The vehicle was not repaired. The manufacturer was notified of the failure and referred the contact to the NHTSA Hotline for assistance. The failure mileage was 76,000.

- Prescott, AZ, USA

problem #754

Aug 052024

Escape

  • miles
This morning while driving think white vapor started pouring from the exhaust and the whole vehicle started shuttering and lost power. Needs a new engine now. Thanks Ford. The 2.0 issue/no issue has struck another.

- San Antonio, TX, USA

problem #753

Jul 312024

Escape

  • miles
My mom has always kept up all maintenance and car has never produced a check engine light. When driving to work the other day she started having engine problems. Had it immediately towed to the Ford dealership and they said the engine was blown. The technician says he sees it quite often on this model car from water leaking into engine. The technician tried to get ford to fix it but to no avail. The car has 54,000 miles on it and 3 months over the 7 year warranty. I see many other postings on this car and it is time for someone to do something. No car should only go 54,000 miles when well taken care of. Thanks

- Murrieta, CA, USA

problem #752

Aug 012024

Escape

  • miles
The vehicle lost power while driving nearly causing a rear end collision. There was no warning when incident occurred. Check engine light illuminated with code for misfire on number 1 cylinder and misc misfire. After this happened I-??m constantly adding coolant to engine. When I first start the vehicle coolant smell and steam from tail pipe. Did not take to dealership because of cost involved for verification and dealership said new engine would cost approx 10000.

- Munford, TN, USA

problem #751

Jul 032024

Escape

  • miles
Car only has 42,000 miles on it. Was just told it needs a new engine due to a known manufacturing defect that lets coolant into the cylinders causing rough starting and running.

- Herndon, VA, USA

problem #750

Jul 162024

Escape

  • 75,000 miles
The contact called on behalf of his daughter who owns a 2017 Ford Escape. The contact stated while driving at an undisclosed speed, the engine was misfiring. The contact stated that the failure persisted and the engine overheated. The contact was able to pull the vehicle to the side of the road, where white smoke was coming from the front of the vehicle near the engine compartment. The vehicle was taken to a local dealer where it was diagnosed with coolant intrusion into cylinder #1. The vehicle was not repaired and remained with the dealer. The manufacturer was made aware of the failure and referred the contact to the NHTSA Hotline for assistance. The failure mileage was approximately 75,000.

- Akron, NY, USA

problem #749

Jul 222024

Escape

  • miles
Engine coolant leak: Car has always been well maintain, but all of sudden I am starting to have a coolant leak. From what I have read it is very common and require a motor replacement.

- Cartersville, GA, USA

problem #748

Jul 012024

Escape

  • miles
This vehicle has an internal coolant leak causing white smoke out of the tail pipe, rough idling and constant misfiring. I know its an internal coolant leak because I have to constantly add coolant to the vehicle as well as the rough idling and rough start/ misfiring

- Jacksonville, NC, USA

problem #747

Jun 302024

Escape

  • 110,766 miles
The contact owns a 2017 Ford Escape. The contact stated while driving 35 MPH, the check engine and engine overheated warning lights illuminated. The vehicle went into low power mode, and the contact parked and turned off the vehicle. The contact stated that the failure was related to Customer Satisfaction Program: 21N12. The vehicle was towed to her daughter's residence. The daughter is a mechanic instructor, and her husband is a mechanic who determined that the head gasket was blown, and the engine needed to be replaced. The local dealer was contacted and informed the contact that a diagnostic test needed to be performed. The vehicle was not diagnosed or repaired. The manufacturer was contacted, and a case was opened, and the contact was referred to the NHTSA Hotline. The failure mileage was approximately 110,766.

- Troy, OH, USA

problem #746

Jul 302024

Escape

  • miles
2017 Ford Escape, only owner, just out of warranty. Service engine light came on and vehicle seemed to have an odd sound when first started in the mornings, took to dealership and was told cause was cylinder 4 misfire, had low coolant and the pressure test showed cooling system-coolant intrusion into cylinder 4. I was given an estimate of $7300 to replace short block per TSB 22-2322. My vehicle has a little less than 40,000 miles on it, and just had an oil change with inspection about a month and half ago with no issues found. Don-??t know how I can have a cracked block with less than 40,000 miles. I believe this to be a factory defect, and have seen many other complaints online about the same issue. I did see that Ford had a recall for this same issue on the 2017 Ford Escape ecoboost.".?." I believe there should be a recall on my vehicle also. I have maintained my vehicle and do not drive it hard.

- Rogers, OH, USA

problem #745

Jul 292024

Escape

  • miles
The vehicle began idling rough when starting and was also blowing white exhaust smoke, which triggered an engine code. We took the vehicle to a local mechanic who ran the engine codes that had been pulled from the vehicle and determined that it was related to a TSB that involved coolant leaking into the engine possibly due to an intake manifold bolt backing out which caused damage due to coolant subsequently leaking into the engine. We took to our dealer who advised us that Ford will not do anything for us due to vehicle not being under warranty, even though this was an ongoing concern that Ford was aware of for quite some time.

- Livonia , MI, USA

problem #744

Jul 312024

Escape

  • miles
Service engine light came on and I called Ford Service to get the car inspected. I had to wait a few days until there was an opening in the service department. I continued to drive car but engine stopped in the middle of my road while backing out of my driveway several times. I live on a busy street but luckily no cars when this happened. When Ford finally inspected vehicle I was informed that the engine needs to be replaced due to head gasket leaking into engine. I have an extended warranty but it won't cover replacing the engine because this is a known problem with these engines so a loop hole was written into warranty. The Ford service department indicated that this is a known factor for 2017 Ford Escapes and I am surprised there is no recall as my engine stopped while in the roadway.

- Glastonbury, CT, USA

problem #743

Jul 192024

Escape

  • miles
The engine was misfiring/car was jerking under light load acceleration causing the inability to maneuver the car as expected. The coolant temperature spiked causing me to have to pull over abruptly and this could have caused an accident. Ford knows that their 1.5L ecoboost motors suffer from a design flaw that causes the engines to fail from coolant intrusion into the cylinder but there has not been a formal recall for this issue. There were no CEL, only an message that said 'engine fault - service now"

- San Jose, CA, USA

problem #742

Jul 252024

Escape

  • miles
What component or system failed or malfunctioned, and is it available for inspection upon request" Engine developed a coolant leak into the cylinders, filling them with fluid and causing loss of engine power and constant misfires. How was your safety or the safety of others put at risk? Vehicle suddenly lost power while driving due to the engine overheating caused by running dry of coolant. Was able to maneuver car into a nearby parking lot. Has the problem been reproduced or confirmed by a dealer or independent service center? Yes Has the vehicle or component been inspected by the manufacturer, police, insurance representatives or others? No Were there any warning lamps, messages or other symptoms of the problem prior to the failure, and when did they first appear" Check engine light came on shortly before engine began overheating.

- Sioux Falls, SD, USA

problem #741

Jun 262024

Escape

  • 47,000 miles
The contact owns a 2017 Ford Escape. The contact stated while driving 65 MPH, the check engine warning light illuminated, and the engine ran rough. The vehicle was taken to a dealer where it was diagnosed and determined that the engine needed to be replaced. The vehicle was not repaired. The manufacturer was notified of the failure. The failure mileage was approximately 47,000.

- University Park, MD, USA

problem #740

Jul 012024

Escape

  • miles
Started driving vehicle one morning and white smoke came of the exhaust. Took it back to Cascade Auto where I purchased the car. Head gasket has to be repaired. Cascade is currently repairing the head gasket. $3,000 repair. The car only has 70,000 miles on it. Ford Motor Company would not help with this repair. I talked with Klaben Ford and North Canton Ford. Also, I called the ford hotline and they would not help with the repair.

- Canal Fulton, OH, USA

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