10.0

really awful
Crashes / Fires:
1 / 0
Injuries / Deaths:
8 / 0
Average Mileage:
299 miles

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« Read the previous 20 complaints

problem #272

Dec 202023

Escape

  • miles
Broken spot welds in the front doors at the check arm attachment point. Have already replaced both door on a 2020 escape and now needing to replace the driver door for a second time. Very poor quality by FORD.

- Buhler, KS, USA

problem #271

Nov 272023

Escape

  • miles
There is a spot weld failure inside my driver side door resulting in the doors hinge being broken inside the door. The door does not open all the way and it makes loud cracking noises. Also, the door will not always latch close properly and can open suddenly without touching it. I cannot roll down my window all the way. I need to crawl through the passenger side door and up over the console to get in my vehicle each time I use it. I am concerned for myself and my family that if heaven fobid we were in a car crash, that this unhinged door would not provide us with the means to keep us safe. The car is unsafe and unusable as the door could fly open at any time. The only fix that I have been offered from Ford Motor Company is to replace the entire door, since the broken hinge is inside the door and cannot be fixed. This will cost my famiy roughly $4000. Paying for a problem that Ford is very aware of, and that was by no means a fault of our daily usage or accident of any sort is infuriatling!

- Southfield, MI, USA

problem #270

Dec 142023

Escape

  • miles
Driver side door quit working, the awelding on the arm is bad. Effects door opening and shutting and window going down.

- Grand Rapids, MI, USA

problem #269

Dec 072023

Escape

  • miles
Bought my daughter a 2020 Ford Escape. Last week, while at college, she called to say her door was making loud sounds when opening and shutting it and her window wouldn't roll down. Concerned that the door wouldn't stay shut I had her go to the Ford dealership in her college town. They told her they have seen two other Ford Escapes this week with the same issue and that she would probably need a new door. I called my local dealership and was basically told the same thing. They knew exactly what I was talking about before I started in 4-5 sentences. When she got home I went to look at the door. It swings open with no resistance and the window doesn't roll down. Upon further investigating from my local repair shop he helped me look up the problem. It is SSM 50150 -Cracked or broken spot welds in the left front door at the check arm attachment point in the door assembly. I have a major concern with safety on this issue. How do I get Ford to correct this issue?

- El Dorado, KS, USA

problem #268

Nov 092023

Escape

  • miles
Driver side door suddenly began making loud creaking and popping noise when opening and closing. The driver side window also will not let all the way down since the noises started. Took it to the Ford dealership advised it was the door check assembly that was broke and they order the part. Took it to a 3rd party to have it put on and they advised that there was a failure with the spot welds in the check arm bracket on the the front door. Bracket has pulled out of the front driver's side door. Also advised this is why the window will only let down a little bit. Call the dealership and they advised that the door panel was not taken off so they would of not been able to see the spot welds provided Ford Company# called and stated that they was not a warranty on the vehicle and that there was nothing they could do at this time and provided case# CXH01214372. The cheapest estimate I have received so far to fix this issue is approximately $2,200 which I do not have please issue a recall on this issue

- Sneads, FL, USA

problem #267

Dec 122023

Escape

  • miles
3 weld spots failed on driver door arm latch

- Somerset, WI, USA

problem #266

Dec 152023

Escape

  • miles
the paseenger side door hinge welding has come apart making my door unsafe

- Shelbiana, KY, USA

problem #265

Aug 012023

Escape

  • miles
Drivers side door is clanking/ popping noise when opening the door. The door doot stay rod weld is broken and the window will not go down. It is a safety problem when the window will not go down to open it and the door hinge weld is broken. This has happening to others and the dealer has said it is a problem they have had with this car.

- Portland, ME, USA

problem #264

Nov 162023

Escape

  • miles
The door hold back has detached from its spot welds

- Midlothian , TX, USA

problem #263

Dec 122023

Escape

  • miles
The welds on the door bracket broke from just opening the door with no force

- Mcminnville , TN, USA

problem #262

Nov 262023

Escape

  • miles
Front left drivers door hinge check arm attachment welds have broken causing a terrible noise and making it hard to close the door. It hasn't been reproduced or confirmed yet by a dealer or independent service center as I just now figured out what the noise was and it's getting worse every time the door is used. Hasn't been inspected by the manufacturer, police, insurance representatives or others, I came here first just now. No warnings or messages, just a terrible sound that was hard to pinpoint what was causing it until I saw the spot welds move away from the door when it opened. But now it is hard to close the door.

- Wyoming, MI, USA

problem #261

Nov 012023

Escape

  • miles
SSM 51553. My vehicle has a known problem with the left front door that has been reported by many other car owners. It presents with a cracked or broken spot weld in the left front door at the check arm attachment point in the vehicle assembly. The wider is also impacted as it will only open approximately 5 inches. A door assembly replacement at the cost of $2100 has been recommended. I contacted Ford and was initially told that they would assist with replacement costs. After two weeks, we were told that we could save paperwork in case a recall was made on this part but there was nothing else they could do to help.

- Brentwood, NH, USA

problem #260

Dec 012023

Escape

  • miles
Drivers door making noises. I was given the option WHOLE new door- total cost $2900 - I have to pay $1635 for NEW door which by the way will not match my car color as car 3 - 4 years old! SSM 50150 from national highway traffic safety administration. They also offer another solution to solve the problem. Ford should offer a better solution as shabby workmanship

- Westfield , MA, USA

problem #259

Dec 102023

Escape

  • miles
Cracks or broken spot welds in the passenger front door at the check arm attachment point in the door. Door check broke off from door causing the door to be hard to close or not able to close at all.

- Denver, CO, USA

problem #258

Jul 102023

Escape

  • miles
Drivers door started popping when opening. I understand this is common with this model. A Ford service tech said it only happens to Escapes. Ford won-??t repair past 36000 miles

- Memphis , IN, USA

problem #257

Oct 132023

Escape

  • miles
The door spot welds on the driver door were not welded properly causing the door to fall apart from the inside. The door and window are now both broken.

- Tulsa, OK, USA

problem #256

Dec 082023

Escape

  • miles
ISSUE: Left front door (driver's door) door check spot welds broke free from the door frame making it impossible to close the door without damage. Issue presented itself as a loud popping sound approximately 36 hours prior to weld failure. Until weld failure, I was unsure what the issue was, and was unable to visit a dealership due to time constraints. Door was operated with caution after the issue was discovered, and I figured that something had just popped out of place and would look at it over the weekend and/or schedule a service visit with the local dealer. I was not expecting factory welds to break. The component has not yet been inspected by the dealership or other parties. SAFETY CONCERN: Lack of a functional door check may allow the door to forcefully swing closed while the driver is entering/exiting the vehicle, causing injury. The door may also swing outward uncontrolled in which multiple injury or damage outcomes are possible. The breaking of the welds also caused the check arm to be stuck in the extended position, preventing the door from being able to close. To allow closure of the door without additional damage, bolts and nuts securing the check arm to the door frame and bracket were removed, allowing insertion of the door check assembly into the door body.

- Ada, OH, USA

problem #255

Oct 092023

Escape

  • miles
Right front passenger door weld has failed as confirmed by Ford dealership. Car has 84,000 miles on it and is not eligible for warranty. Ford does not do body work and suggested it be taken to a body shop. Took to a body shop and they confirmed the weld has failed. Door can hardly be opened and when it does it sounds like broken metal from within. Cost to fix it was $1200. Found this out in October 2023. To date Ford has issued no recall even though there has been well over 300,000 complaints. Is there anyway we can do?

- Cloudcroft , NM, USA

problem #254

Nov 102023

Escape

  • miles
Left front door has popping noise when opening and closing the door. I took it to our dealership and was given an estimate to replace the door because the spot welds were broken and not repairable. They stated that the mileage was 45,300 and not under warranty. They couldn-??t confirm that it was safe to drive or if they had seen this problem before. The estimate is $1357.98.

- Woodford, VA, USA

problem #253

Nov 142023

Escape

  • miles
For at least a year or better, I noticed a creaking noise in the driver side door. Then on November 14th while doing my first time doing meals on wheels delivery, the door sounded as if it was going to fall off. We drove to Horn Ford Dealership in Brillion where the car was purchased and had them look at it. There was mention that they had repaired a couple of other Ford Escapes with the same issue. We scheduled an appt. for repair. We used the SUV very limited after that visit and only opened the door far enough to enter inside. The loud creak stopped before the appt. on 12/4, but the power window also would not fully open. During this time, I also contacted Ford Motor Company to file a claim, since the SUV was just out of warranty. They worked with our dealership Horn Ford and agreed to pay 40% of the cost. Today, 12/5/2023 we received our vehicle back and all is working well including the window. I also discovered that a resident in our village had the same problem. I felt this was worth reporting. I have owned many Fords and it would appear this was a defect from the Factory due to a bad weld on the door. Unfortunately, the vehicle was just out of warranty and I regret not saying something sooner, although, I don't think the dealership would have done anything about a creak in the door, especially since it was occurring when the door was fully open, until the day of November 14th.

- Whitelaw, WI, USA

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