Welds that secure the door check arm to the driver side door failed. This makes the door very difficult to both open and close, potentially creating a safety issue. This is a known issue affecting these vehicles, and a recall should be issued to correct the problem.

- New Orleans, LA, USA

Weld on driver side front door for door limiting rod has broke. Door is difficult to close. Started with grinding sound inside door with popping friction prior to weld completely failing.

- Bemidji, MN, USA

The drivers door started making a popping noise when opened and then the welds on the door broke. Drivers side window would not go down.

- Jamestown, ND, USA

Drivers door has broken spot welds. Loud snaps when door is opened or closed. Power window won't go down all the way. From what I'm reading the door could just open up as you are driving down the road. Door checker bar needs to be replaced. Part #lj6z7823552 b.

- Howell, MI, USA

Driver side door hinge/weld breaks. The metal pops, makes a loud sound, door then has to be forced shut. Due to this the window and lock does not work. Driver side door broke first and now the passenger side door has done the same exact thing.

- Tuscumbia, AL, USA

While 360 miles away from home, the drivers side door made a popping noise, the window and controls in the door would not work, the window cracked and the door would not work properly. The window would not operate and remained halfway down cracked and broken, the rearview mirrors would not operate. I went to a dealership and was told that this was a recurring problem with this particular vehicle and that the door hinge welds had broken. The only warning I got was a popping noise inside of the door.

- Buena Vista, GA, USA

Drivers side door has become unwelded. Started as a popping sound and now the door is getting harder to close, the window does not roll down.

- Southgate, MI, USA

Spot welds on front passenger door has come undone. The driver door was repaired for the same problem at 32,000 miles. Car is now 61,000

- Redfield , AR, USA

Drivers door has a problem and closes on the driver it won-??t stay open. The strap that holds the door open is broken due to a manufacturing defect. Window will not open due to things out of alignment inside the door.

- Bowie , TX, USA

This issue affects the driver's door (left-front). The weld spots for the door dampening device within the frame of the door have failed. Prior to this failure the door would make three loud popping noises with each full opening and full closing of the door. This continued until all three weld points on this dampening devise have completely failed. Now the door is very difficult to open/close.

- Wilton, CT, USA

My driver side door began making a grinding/creaking noise when opening. It was rather alarming as it was loud and extremly noticibale everytime I would open AND close my door. At one point, I had opened my door while doing errands and I could not actually push the door closed without some physical force. Now the door makes a more hollow creaking sound while closing and opening the door. Recently, my driver side window has since malfunctioned (does not go down). I can push the button for it to go down, but it only moves two inches before it stops completly. I use my vvehcile to communte to and from work and to transport my children to school and back. This safety concern is alarming as the safety of myself is at risk if ever in an accident, potentially not being able to open the door or even the door unlatching while driving at highway speed of 120kms. I have voiced my concerns to my FORD dealership but due to not purchasing extended warranty at time of purchase, It is not covered and recommened to take to an autobody shop for servicing. The technician noted "it can be quiet expensive". There are no warning lights.

- Prince Albert, TN, USA

The spot welding on the door check broke off inside the door. The door doesn't open or shut right now, and the window no longer works.

- Lexington, SC, USA

The welds are breaking on the driver's side door. The hinge pops when the door is opened and is getting worse. The door feels like it will eventually not close properly (if it even is now).

- St. Louis, MO, USA

Spot welds failed on left side front door check arm. Driver side door was making a loud creaking noise. Window was also affected and could not roll down. Took the car into the dealer thinking this would be covered under the warranty or the extended warranty we purchased when we bought the car new. Dealership discovered the spot welds failed. Was told we've have to replace the door.

- Grand Rapids, MI, USA

1.) Faulty welding of front left door hinge causes loud popping noise when door is in motion. Door would not close. Forced the door to close, which caused the door bracket to break off inside the door. Now the window will not roll down. 2.) Faulty welding of front right door hinge causes loud popping noise when door in motion. Hinge hasn't broken yet.

- Fairborn, OH, USA

The front driver's side door began popping and making a loud noise when opening. The the window stopped going down, and now you can hear air coming in through the door, like it is not shut all the way. I took my car to the dealership and they said this is a known problem with the door hinge welds and that the welds are busted. The recommended repair from Ford is replacement of the door and check arm. However, my car is over 36,000 miles, so out of warranty, and therefore the $1900 repair is my responsibility to pay to fix.

- Mt. Washington, KY, USA

2020 Ford Escape Hybrid drivers door retainer support spot welds broken out. Ford will not support repairs. Unable to close door until retainer arm is disconnected. Unable to use window.

- Mission, TX, USA

Spot weld in driver's side door check arm has broken and door will intermittently not close. It sounds exactly like problem NHTSA Action Number: PE23013. Ford dealership has offered ZERO assistance, besides replacing the entire door.

- Meridianville, AL, USA

Popping noise - left front door. The issue is at the check arm attachment.

- Batavia, NY, USA

See attached document from complainant

- La Monte, MO, USA