Both front doors have broken spot welds. The driver-??s side window will not function properly-?" it only goes 1/3 of the way up and down when the vehicle is in use. There is also a loud popping sound when the door is opened.

- New Albany, IN, USA

Driver door makes a popping noise. It is hard to open, other times hard to close. Does not stay open sometimes and will fling closed, which has hit my arm and shin. Since this started, the window does not roll down all of the way. When it does roll down, it does not roll up.

- Brooklyn, OH, USA

Cracked or Broken Spot Welds in the Left Front Door At the Check Arm Attachment Points in the Door Assembly - [XXX] - Available for inspection upon request. The door will not open without creating a loud crunching sound, requiring the passenger to squeeze out before the check point. Check points are inoperative. The window often malfunctions. There was no warning. I found the problem by searching online. This is a common issue with the 2020-2022 Ford Escape. See [XXX] The repair is not covered by the warranty. NHTSA should issue a recall. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

- Chevy Chase, MD, USA

2020 Ford Escape. Front driver door made a lot of creaking noise, hard to open and close, couldn't roll window down because hinge had broken was loose in door. Discussed with Mel Hamilton Ford, Wichita KS, while it was there getting another issue addressed. Said it was not covered under warranty. Just a couple thousand over 36,000. Door popping and creaking began before the 36,000 mile warranty had expired. It was in and out of shop to get another issued figured out. Took to Lubber Ford in Cheney KS and they said the weld was broken took hinge out of door. I took to a body shop, said it can't be fixed needs entire door replaced for $3000. Ford knows it's a problem, they offered to pay $1200 of a $3,000 fix. Ford needs to replace door at full cost since they issued a Technical Service Bulletin in Sept. 2021. My Escape was still under warranty and had been at the dealership many many times for other issues and no one mentioned the door problem until I had it at Lubbers.

- Wichita, KS, USA

Drivers front door began popping when opening and now will not close and window is now not operational. While traveling down highway the door wouldn't latch fully as well. Window now will not go down and door is making a heck of a popping noise

- Bowling Green, KY, USA

Door would not properly close window would not roll down. On investigation weld's on door hinge were broken

- Toledo, OH, USA

Drivers door won-??t close the spot welds are broken on check link mounting bracket

- Warsaw, IL, USA

after dealing with the loud popping of my door for one day, now my window will not roll down and when i open and close my door there is no tension at all. making me believe that the entire inside of my door panel fell apart. it-??s scary because i-??m worried i may not be able to open or close my door soon, or that it will stop latching.

- Seymour, IN, USA

Drivers side door was creaking and now the window will not go down. Reading other complaints seems like a weld issue on the door catch. I do not want this to open while I am driving. I have 41k miles so my basic warranty is not in play. Please let me know if there are other warranties that will cover this.

- Brentwood, NH, USA

the door pops when opening and closing. sometimes gets stuck while opening or closing. looks like the door panel is coming undone from the door. arm break check.

- Seymour, IN, USA

The driver-??s side front door made a creaking/popping sound when opened due to an issue with the welding. This same issue also prevents the window from being rolled down.

- Warwick, RI, USA

Drivers door started popping very loud spoke to ford about it they said to report the safety issue on the welds breaking in the door

- Chatfield , MN, USA

My driver-??s door started making a loud noise. Then it popped real loud and now it has no spring. It will not stay open for me to get out of the car. You have to hold it open. The window will only go down about an inch.

- Brandenburg, KY, USA

The driver door starting making a loud popping sound. I found out the check arm/hinge broke. Now the door has 3 holes in it, the window will not roll up or down, and the popping sound is still present.

- Hernando, MS, USA

I have a bad weld on the driver's side door of my 2020 Titanium Escape and I am told this is a known issue. The window in the door doesn't work anymore and my door is basically falling off and from what I have read this can happen at any time even while driving. They say the door can fly open even while driving because of the bad weld. I have spoken with Ford and they will only pay a fraction of the bill. This requires a fix of a new door. They are expecting me to pay over $1300 for the repair and they will pay $980. To fix on my own is $3300. Why is there no recall. Do I have to get injured or die to be taken seriously??

- Sioux City, IA, USA

I opened door and it made a loud pop and I took it to a dealership and was told it was a Ford issue and the door needed to be replaced but that their wasn-??t a recall so I-??m just stuck with a door that is very hard and loud to open.

- Highlands , TX, USA

My car had been having no issues and working as expected. I left to depart for my destination and my driver's door made a terrible grinding noise and didn't open smoothly. There was resistance. I am able to drive the vehicle without issue, but I cannot open the driver's door all the way. My local Ford Dealership won't repair the door, citing that I need to wait for the recall from Ford. I'd like to have a fully functional door on the vehicle I purchased.

- Greenwood, IN, USA

Weld came undone. Driver door does not work properly. Window does not roll down

- Savannah, TN, USA

Drivers side door inner shell became unwelded. Ford released a TSB technical service bulletin about it, but refuses to call it a recall. Out of pocket $1500

- Southgate, MI, USA

Problems with the driver side door. Purchased car brand new. Currently has 25k miles (roughly). My 3-36k mile warranty ended 10/23. My door is making creaking snapping popping noises and the window Won't go down. I'm concerned the door won't open or worse snap and fall off while driving. I feel I have to hold the door while driving which is not safe.. I have to drive this car for work, I work in the field and need the car to go from location to location throughout the day.. I took it to the dealer garage. The conversation went along the lines, the door arm welds are bad and the garage mentioned they had 5 cars recently with the same problem. They said it was covered and then the door would have to be replaced. They (service dept) sent it over to the body shop stating it was too long of a job for service dept to do. I waited 2 weeks and went down to check on status. The body shop said it wasn't covered and it would be $2400 to replace the door. Contacted Ford about the letter that's supposedly to come out to owners with this problem 2020 escape and they know nothing about it. I reached out to another dealer in the area and they are very aware of problem with the escape door but they know nothing about Fords customer satisfaction program regarding the door. Very concerned the car door is unsafe.

- Deltona, FL, USA