I opened door and it made a loud pop and I took it to a dealership and was told it was a Ford issue and the door needed to be replaced but that their wasn-??t a recall so I-??m just stuck with a door that is very hard and loud to open.

- Highlands , TX, USA

My car had been having no issues and working as expected. I left to depart for my destination and my driver's door made a terrible grinding noise and didn't open smoothly. There was resistance. I am able to drive the vehicle without issue, but I cannot open the driver's door all the way. My local Ford Dealership won't repair the door, citing that I need to wait for the recall from Ford. I'd like to have a fully functional door on the vehicle I purchased.

- Greenwood, IN, USA

Weld came undone. Driver door does not work properly. Window does not roll down

- Savannah, TN, USA

Drivers side door inner shell became unwelded. Ford released a TSB technical service bulletin about it, but refuses to call it a recall. Out of pocket $1500

- Southgate, MI, USA

Problems with the driver side door. Purchased car brand new. Currently has 25k miles (roughly). My 3-36k mile warranty ended 10/23. My door is making creaking snapping popping noises and the window Won't go down. I'm concerned the door won't open or worse snap and fall off while driving. I feel I have to hold the door while driving which is not safe.. I have to drive this car for work, I work in the field and need the car to go from location to location throughout the day.. I took it to the dealer garage. The conversation went along the lines, the door arm welds are bad and the garage mentioned they had 5 cars recently with the same problem. They said it was covered and then the door would have to be replaced. They (service dept) sent it over to the body shop stating it was too long of a job for service dept to do. I waited 2 weeks and went down to check on status. The body shop said it wasn't covered and it would be $2400 to replace the door. Contacted Ford about the letter that's supposedly to come out to owners with this problem 2020 escape and they know nothing about it. I reached out to another dealer in the area and they are very aware of problem with the escape door but they know nothing about Fords customer satisfaction program regarding the door. Very concerned the car door is unsafe.

- Deltona, FL, USA

The driver side front door welds have broken on the door closer. The window now operates sporadacially and the door does not always properly latch. The door has opened to the first catch at times. The dealer tells me that the cost will be $4200 to fix. The whole door needs to be replaced.

- Portland, OR, USA

The driver front door check arm spot welds are breaking, making the door hard to open and close. The vehicle only has 56,000 miles.

- South Pasadena, FL, USA

The weld that holds the control arm for the front driver side door has broken.

- Warren, MI, USA

Opening/closing driver door is very difficult must do slowly. Window does not go down. I can see three holes where the spot weld holding the hinge is gone.

- North Royalton, OH, USA

The driver door welds have broken. The door has been investigated by Courtesy Ford, Hattiesburg, MS. They stated the door would have to be replaced at a cost of $2600. No warning lamps were indicated. Also, the breaks squeal when in reverse.

- Laurel , MS, USA

The door check bracket is broke to where my door makes a terrible noise and I hear this is affecting over 300,000 Ford escapes

- Greenwood, IN, USA

My driver door began clicking and popping and I was unable to open my door to exit the vehicle. My driver window would not roll down. The following day the metal door arm had popped loose. And where the hinge was welded to the door. 3 holes were found and the metal hinge in the door started moving freely. I am a home care nurse and depend on my vehicle. It feels like the door is going to fall off. This scares me, because I am not sure if I will be unable to open my door or window to exit in case of an emergency. I am also fearful the door will fall off. I called ford and was told no recalls were reregistering for my vin number. I was told my warranty ran out and any repair will have to be paid fully by me. Ford refuses to put customer safety first in this situation. Please advise. Thank you.

- Grand Prairie, TX, USA

The driver side door began making a terrible noise upon opening and closing. It would not close. The door eventually closed and the door weld for the hinge failed. The door does not operate properly and now the driver side window does not go down because the door hinge components are broken off inside the door and blocking the window from going down at all. Ford was contacted multiple times about the manufacturer failure and there is still NO Recall on the 2020 Escape AWD. They advised to wait for a letter from Ford allowing the fix. Ford has no information for when they will send letters to customers or dealers to fix the failed manufacturer weld component on the drivers side door.

- York , PA, USA

When opening driverside door, hinge broke making it difficult to close door securely. Had to have the hinge replaced.

- Wittenberg, WI, USA

The passenger door hinge made a large noise and was unable to close without extreme force. It was a safety issue as the car function and hinge mechanism failed. The dealer turned me away as they do not "weld" and referred me to a body shop. Yes, my independent auto service stated that the Door Stay and Mounting Bracket three small welds broke off. They were unable to re attach door properly as they do not weld. They noted the drivers side door is also starting to loosen. This is another safety concern.

- Minneapolis, MN, USA

On February 23,2024 the driver door started making very loud scraping and popping noises with physical resistance to opening or closing. The drivers power window started working very slowly like it was being dragged on, and then wouldn't go back up. Pushing on exposed window edge got it finally to go up and close. Over the next several days the noise and resistance has gotten worse. Found out NTSB has opened an investigation into this issue, and Ford has a service memo SSM 50150 as the cause is faulty spot welds on interior door anchors which can lead to door failure and unexpected opening. SO far Ford has not offered any help to repair this issue. I have filed a claim without result yet.

- Commerce Charter Township, MI, USA

Drivers door spot welds that hold the reinforcing angle for the door check have broken loose allowing the door check angle to move inside of door, this makes it difficult to close the door all the way because the angle is hitting something inside of the door. Looking online this appears to be a common problem, Ford issued a service bulletin for this issue, (SSM 50150), we called the local Ford dealership and was told that since the vehicle is out of warranty there is nothing they can do. Vehicle has about 14,000 miles on it but is about 8 months out of warranty, it was used very little for the first 2 years due to Covid 19 pandemic shutting down the University that is the owner. The passenger door spot welds are also beginning to break loose.

- Arcata, CA, USA

Drivers side door started to make a loud popping sound and the window stopped rolling down. Every time the drivers side door opens it flings wide open because there-??s nothing to keep it in place. Took the car to the dealership it was purchased at and was told that the ford escape has that issue with a faulty weld on the check arm causing it to break completely off with no way to repair it.

- Norristown , PA, USA

The door just started to make a bad noise and the window will not go down now. The weld mounts on the door have come undone!

- Randleman , NC, USA

Hinge on driver's door broke. Door pops every time it opens. Window will not roll all the way down.

- Joplin , MO, USA