The drivers side door hinge has failed. It has come loose.

- Kuna, ID, USA

2020 Ford Escape door welds went bad. First popping noise and then door wouldn-??t close and finally got closed and couldn-??t open. Hinges pulled out of door and left holes and then window could not be opened. I have been researching and this has been ongoing problem with Ford. I see where there were lots of recalls for this problem, but I am told my Ford isn-??t one for recall. I don-??t know why I had to pay $2,620 to have door replaced since they already knew about problem. I need help! [XXX] [XXX] [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

- Fredericksburg, VA, USA

Gateway module for inspections does not read or register when my car needs an inspection.

- Dallas, TX, USA

Driver door made a popping noise and a weld broke inside of

- Blanchester , OH, USA

UNKNOWN: I have a 2020 Ford Escape with a driver door "hinge arm" that has disconnected due to failed spot welds. The drivers window now does not operate.

- York, PA, USA

Failure in the driver side front door control arm. After researching, there appears to be spot weld failures where the arm attaches to do door itself. It seems my vehicle is having the same issue. The arm completely detached from the door and was unable to close it.

- Connellsville, PA, USA

The passenger front door middle hinge broke from inside the door. There are numerous online articles of this happening and causing costly repairs of the entire door instead of just the hinge, which is Ford-??s solution. Two days ago I noticed a creaking noise and thought I should spray wd40 and when I went to open my door to do this, there was a POP! And now the hinge can be moved up and down and it is also affecting the window, the window can-??t be rolled down. If there-??s an accident, this could cause someone not to be able to get out. This needs to be on ford to fix. There were no warnings of this. I can-??t take pictures of the issue without ripping my door apart and I-??m not a mechanic.

- Canton, NY, USA

Consistent metallic cracking noise heard when opening side door. I cannot completely open the door without the door making this noise and it feels like the door could come off at ant time-??..I have to gingerly open the door on entering or exiting the vehicle. Also, the Driver side window does not completely go up and down when door is closed. Dealer diagnosed issue as: BY001 DOOR HINGE BROKEN/DAMAGED. WILL NEED TO BE REPAIRED BY BODY SHOP. DAMAGE HINGE IS PUSHING INTO DOOR FRAME MESSING WITH WINDOW MECHANICS. The mileage is only at 37,835 and has only been driven for commuting to work/home, grocery shopping and very few leisure trips. It has not been in any accident or abused in any way.

- Marietta, GA, USA

Driver side door check arm sounds broken. Opened driver side door picking up dinner and it made loud popping cracking sound then felt like it dropped off hinge some so I lifted up quickly to close door. It-??s not latching properly. Inable to operate driver side window as I tried to roll window to check mail and it made a sound and stopped about half way so I pushed up and rolled it back up. Afraid to open door in the morning.

- Springdale , AR, USA

The problem appears to be related to defective spot welds at the check arm attachment point on left driver door. The window doesn't go down and the door doesn't shut all the way. Needs to be a recall ASAP before more accidents happen to everyday citizens!

- Williamsport, PA, USA

I OWN A 2020 FORD ESCAPE. The Driver's Front Door started making a loud popping sound when opened and then it wouldn't close all of the way. It was hard to close but finally did. It kept making the popping noise louder every time it was opened and shut. Then, the Driver's Front Window failed to go down more than an inch and a half to two inches. It wouldn't roll up every time it was rolled down the couple of inches either. I took it to Mike White Ford Dealership in Coeur d'Alene, ID where I was informed that the welds on the control arm of the Driver's Door had failed and broken so the car needed to go to a body shop to be repaired. The dealership said that none of this is covered by my warranties.

- Spirit Lake, ID, USA

My left side door. The door is making a popping/cracking noise the window won-??t go down because the welding broke off

- Chillicothe, OH, USA

Problem with 2020 Ford escape door hinge. It happened about 1,000 miles after warranty ended. Repair shop took pictures and sent to Ford. Ford said it was out of warranty. Since then window will not go down and door is harder and harder to close and lock. 10/9/23 took to be serviced because check engine light would come on and off intermittently along with other messages. They found multiple codes for lost communication. They reprogrammed them. Ford also recommended to reprogram instrument panel. They told me because of door I may still get messages. I still get message about low windshield washer fluid. This is intermittently too. 1/22/24 took car to be inspected. They are concerned about the door. Got call they are trying to replace a part in door but having problems. Car is still at garage.

- Danville , PA, USA

Left front door hinge arm broke because of a failed weld. Dealer says it-??s not covered and I have to pay for full door replacment.

- Atlanta, GA, USA

Had Driver Front door welds broke on the inside of the door about one year ago and now the passenger front door has the same issue

- Momence, IL, USA

Driver door popping and won-??t shut. Welds broke off the hinge

- Troy, NC, USA

My vehicle is one of the 2020 Ford Escapes with the broken spot welds on the door control arm. I can no longer operate the driver-side window and Ford wants $2500 to replace the door.

- Detroit, MI, USA

The driver side door of my 2020 Ford Escape is making a popping noise as the door opens and closes. I have researched that this may be caused by cracks or broken spot welds in the left front door at the check arm attachment point in the door assembly.

- Fayetteville, NC, USA

The door hinge on the driver side of my 2020 Ford escape snapped causing damage to my window. The spot welds broke. Even though Ford is aware that this is an ongoing problem with this make and model and I pay for an extended warranty. They refused to cover this and are telling me I have to pay for it out of pocket. This door hinge broke about a month ago and I called Ford and they told me that they would not cover it at all. I even called corporate office for Ford and they told me they would not cover it upon bringing my vehicle to formula Ford in Rutland Vermont to have inspected. They refuse to inspect my car, took it to a body shop to have an estimate provided to me and said that they might be able to have Ford cover it upon getting the estimate and contacting ford They refused to pay for it repair and will not inspect my car. I feel that this is unfair since it-??s nothing I did to break this door. It-??s just really crappy craftsmanship.

- Fair Haven , VT, USA

Approximately 1/4/2024 The front drivers side door is broken. The bolts broke off on the inside.I had no prior warning, I went to open my door and a huge clunk sound happened and it was difficult to open, there was friction, opening it all the way is causing friction and I don-??t want the door to fall off. Also it-??s causing the automatic window not to work now, that only is opening half way. I took it to the dealer to assess the problem and it-??s the left door asy, I looked this up online and it-??s stating Ford is aware of this problem but still hasn-??t issued a recall. I do not want my door to fall off, especially if I-??m driving and this happened. This is also a huge financial burden on anyone, please can you help with this situation. Thank you

- St Johnsbury , VT, USA