AWD Module Failure and needs to be replaced. Service lights came on, and awd was disabled, pre-collision was disabled, and hill-start assist was not available. I looked this up, and al ot of people have had the same problem. The vehicle was just outside the warranty (37,688) and cost over $1100 to repair. AWD should be considered to be in the Powertrain warranty that is still active.

- Brick, NJ, USA

Fluid leaks onto drivers foot while driving. Was told by ford mechanics it-??s a known problem and normal for the make and model of car

- Rock Hill, SC, USA

Vehicle would not shift out of park from a cold start. Dial shifter would not rotate. Vehicle could start but could not be driven. Problem has not been confirmed by dealer or independent service center. There were no warnings. Vehicle had been sitting in the sun in a parking lot on an 89 degree day for two hours. Cooling the vehicle cabin with A/C for 1/2 hour allowed the dial shifter to operate.

- Albuquerque, NM, USA

Door guide hinge failed where the guide hinge is "welded" (glued) to the internal frame of the door, causing the door to sometimes not to close, window to stop lowering, and inoperable lock. Shockingly not covered under warranty

- Irondale , MO, USA

The "spot weld" on the drivers side door failed not allowing the drivers side door to open or close. This problem is occuring on both the Ford edge and Ford Escape according to jarrett's repair people. Mine is a 2020 Escape and cannot be repaired. Ford will not allow it, and will only fix it if it falls under the 3 yr, 36000 part of the warranty. Mine is outside of the 36 month warranty and they want to bill me over $2000 to repair it by buying a new door, not acceptable. This is a manufacturer defect and Ford should fix it, welds should not fail.

- Sebring, FL, USA

I have been the only driver/owner since May of 2020. Vehicle has not been in any type of accident. 2020 Ford Escape has approximately 18,000 miles. I did purchase (bumper to bumper) warranty. Vehicle is scheduled for service on July 10, 2023. Ford dealerships are understaffed and can only service vehicles on urgency of issue or issues. July date was soonest and was from the 3rd Ford dealership I called. Issues started on May 13, 2023. While vehicle is parked and while it-??s being driven, the following warnings occur: -??AWD Off -??AWD Service Required -??Powertrain Malfunction -??Powertrain Service Required -??Pre-collision Assist Not Available -??Service Advance Trac -??See Manual -??Passenger window opens/closes on its own When vehicle is in park: -??Power Lift-gate opens halfway or does not open -??Doors unlock and lock on their own

- Clinton Township , MI, USA

Drivers rear door does open from inside

- Columbus , OH, USA

I was opening the front driver-??s side door, the door failed to open completely. I had to forcefully pull the door handle for the door to open and heard a loud clicking noise. Took car to dealer and became aware that the latch was welded incorrectly and welded area broke. The dealer stated that the front driver-??s side door needed to be replaced. The vehicle was not repaired because the door cost is $2,500 and my warranty had just expired 4-30-23. I called Ford customer service to tell them the door check broke out of door to see if they had some assistance for the cost. They said they did not. The failure mileage was 32,100. You can see with the pictures attached the right front door bracket is not broke and the Drivers side front door bracket is broke with three welding holes that broke off the bracket. The bracket cost $47 to $50, but they say the whole door needs to be replaced. $2500 cost is not fair to a owner when a small part breaks with the only fix and whole new door. If all four of my doors break soon the cost would be $10,000. This needs to be considered a RECALL so Ford can fix and bare the cost for a part that has gone bad and there are many complaints on this same issue. Thanks for looking into it.

- Bardstown, KY, USA

Door welds broke. Ford is refusing to assist in covering. Repair shop is saying this is fords responsibility and a defect.

- Citrus Heights, CA, USA

The weld spots inside the drivers side door control arm snapped resulting in the door barely being usable

- Abington, MA, USA

The driver's side front check arm welds inside the door broke loose, and the door can't be closed.

- Monroe, MI, USA

On the drivers side doir, the 3 spot welds for the door stop failed. Now it makes a horrible cracking sound. I was told the whole door needs to be replaced and I'm out of warranty. I've had the vehicle just over 3 years.

- Attleboro, MA, USA

I opened the driver side door after returning home and heard some kind of popping sound, kind of like something in the door was catching on something else and then I opened the door more to see three holes on the door near the middle hinge. I opened the door all the way to get out and am now unable to close the door because the hinge is completely broken. I googled it and have seen other people have this same issue from only opening the door. I have no idea how to even close the door.

- Henrico, VA, USA

Check arm welds on door are faulty, and the welds break.

- Pendleton, IN, USA

I have a 2020 Ford Escape SEL edition. Purchased new from dealership in 2021. It was approx 720pm on Thursday 4/13/23. I was driving in Orlando. It was clear weather. No cars were around me and I did not go under an overpass. All of a sudden, I heard a big explosion sound, like a gun shot. I immediately pulled over and took photos and a video of the giant hole in the moon roof. There was no evidence of a strike. On Friday, I took the vehicle to safelite and they said they don-??t do repairs but they vacuumed out the glass, said they did not see any foreign object and put a crash wrap over it to protect from elements until I could figure out what to do. The vehicle has 35,000 miles on it. I took to a Ford Service Body Shop to have it repaired under warranty. Ford denied my claim, but never contacted me for questions. This defect should be covered under warranty as it was a simultaneous occurrence with no apparent reason for the explosion. I have previously taken the vehicle to at least two different dealerships the first time one month after I purchased the vehicle. for a total of three occasions concerned about weird thumping/flapping sound coming from the roof of the vehicle since I-??ve purchased the vehicle. Each time, the mechanics said they couldn-??t find anything wrong and didn-??t hear the sound. Now this has happened. I-??m lucky it didn-??t cause me to wreck and to that, I-??m glad my young daughter was not in the vehicle and that the sun shade was closed otherwise I would have had glass all over me. There was no other warning this would happen and it's a serious danger/risk to drivers.

- Oviedo, FL, USA

I contacted the Ted Russell Dealership in Knoxville Tennessee in regards to a recall. I was informed that Ford was no longer sending our parts and that the dealership would not do the repair. I asked if they would be receiving parts and they said they didn-??t know. I was frustrated to find I was suppose to just keep the recall. I called another dealership who was much more helpful and said that was no true.

- Knoxville, TN, USA

Hello, The safety problem that I discovered in the car is as follows When I start the car with me "remote-start"and sit on the driver's seat, I can start the car by pressing the start button without first pressing the foot brake. I mean, if the person was operating the car with the remote control, and there were children in the car, and the children pressed the start button, the car would be completed, and the children might be exposed to danger. What is unique is that it is correct in all cases to start the car with the remote control or from the inside using the usual way. You must press the foot brake first! I have peace and confirmation that the driver of the car is an adult and can connect his feet to the foot brakes. In this problem the operation is done without the foot brake. Only when running through the remote. As for operating from the inside, there are no problems. Once again, the problem is when turning on first with the remote. Ford customer service, agreeed that issuse has to be reported to your devision to test it out. Thank you,

- Coraopolis, PA, USA

When I open the door the driver door. It-??s separated from the bracket to the door. Will do keep those pieces together, came apart in the door.

- Jacksonville, FL, USA

faulty spot welds on the drivers door checklink bracket failed and are preventing the door from closing correctly, and now the window wont roll all of the way down. not sure what else is broken inside of the door.

- Woodstown, NJ, USA

Spot welds for driver's side door restrainer broke allowing the door to swing open, not close fully and window to not go down.

- Gaylord, MI, USA