Already submitted 2 prior complaints regrading Transmission/Engine NHTSA ID 11583360. Vehicle transmission failure. Vehicle is at Ford Dealership for repairs. Safety risk involved risk of accident. Problem has been reproduced and confirmed by Ford service advisor. Vehicle is currently at dealership waiting on repairs to be made. It has been inspected by extended warranty advisors and approved for repair. Vehicle does give any warning when engine/transmission failure occurs. This has been documented since I bought the vehicle in Sept. 2022 with the dealership. This is the 3rd or 4th time it has gone into be checked finally when it happened and dealership was able to reproduce they stated that transmission needs to be rebuilt or new one needs to be installed. Since warranty did not want to cover new transmission they are going to rebuilt it. Before this instance they said it was because transmission failure due to having some sensor reset which did not work.

- San Antonio, TX, USA

I had my 2020 Expedition looked at for transmission issues. Vehicle at times gets stuck and gears do not shift which causes vehicle to lose power both on the HWY and regular streets. I took into dealership on 3/20/24 they said they would have to get transmission module reset as this is a known issue with the expeditions. Well here I am 3 weeks later and vehicle is doing the same thing when I was driving down the street and attempted to switch lanes vehicle would not go into gear and sounded like something was breaking off of it. It has done this 3 times within the last 10 days. Vehicle at dealership now and tech is saying they can not reproduce issue so they can not fix. I told them I have done research on this issue and states that it could be selenoids. This is not something normal that should be happening to a 2020 expedition. Transmission issues were we can get injured from vehicle malfunctioning. I was stuck in the middle of an intersection when vehicle transmission malfunctioned on this occasion. other instance family was on the HWY their is no warning to when this is going to happen and speed is not a factor since it has happened on HWY and street driving.

- San Antonio, TX, USA

Vehicle is slipping back into natural when driving. Vehicle losses power and won't move almost causing me to get hit from incoming traffic. It's a known problem with ford and should be responsible for the 7k cost for new transmission.. please investigate this. It's too early for a transmission a fault on a 2020.

- Fayetteville, NC, USA

I was driving on the highway and suddenly it felt like a hard shift and the vehicle was in what seemed to be neutral (I was pushing the gas, engine revving) but no forward motion. At 70 miles an hour in traffic, it was very dangerous. I have 70k miles so I would not expect problems of this nature. There was no warnings prior to this.

- Cold Spring, KY, USA

The transmission is skipping or jerking randomly. It has happened several times while driving on the expressway and when driving on the regular roads. It is concerning that this is happening more often which puts my and my family's lives at risk when we are driving at high speed on expressway and vehicle will jerk and gears get stuck which can cause me to get hit by another vehicle or semi truck. There is no warning that this is going to happen. I bought the truck in Sept 2021. It happened to me in May of 2022 and has been happening more often now. I took truck to dealership on 3/13/24 and service adviser just told me that they know this is common in the expeditions but that the transmission module needed to be reset. I asked if this covered under warranty since it is known issue and should not be happening to brand new vehicles. I also spoke to a friend who has a similar expedition and this has happened to them where their vehicle has left them stranded for transmission jerking all of a sudden. Ford needs to fix this issue. I should not have to pay for Ford to recaliberate the module to get the transmission to work properly. I also had them check my radio screen because it keeps going to a black screen and/or gets stuck on the rear camera not having access to anything on the screen. I was also told by advisor that they had to put a new module in it because again this is a known issue on the computer screen as well.

- San Antonio, TX, USA

Timeline of Recent Issues and Service Dates: Date Repair Order Date Invoiced and Picked Up Mileage Issues [XXX] [XXX] 21,735 Oil Change; Transmission; Sunroof; Gas Gauge; Door Seal; Power Running Boards; Park Assist [XXX] [XXX] 30,081 Safety Recall; Power Running Boards; Transmission [XXX] [XXX] 33,909 Wipers, Power Running Boards; Transmission [XXX] [XXX] 35,695 Internal Vent and Control Module; Rear Wiper Blade [XXX] [XXX] 43,912 Transmission [XXX] [XXX] 49,144 Oil Change; Check Up Transmission; Rear Brakes [XXX] Present 49,371 Emergency Break Down Mountains- Powertrain and Electrical Issues [XXX] Routine maintenance service at Mark Ficken Ford, including an oil change, tire rotation, and rear brake work. Video documentation confirming the vehicle's good working order post-service. [XXX]: Vehicle experiences severe issues while on a family trip, including shaking, flashing check engine light, and loss of power in the gas. Attempted restart at BP Station after a 20-minute break; vehicle runs smoothly. Decided to drive to the nearest Ford Dealer for further inspection. Recurrence of issues, leading to the vehicle shaking, stalling, and eventually dying [XXX]. [XXX] Vehicle towed to Asheville Ford for repairs. Contradictory issues identified by Asheville Ford, with additional services recommended. Repairs completed on [XXX]. [XXX]: Vehicle retrieved from Asheville Ford, exhibiting new issues such as delayed engine start, increased engine noise, rough running, and sporadic electronic malfunctions. Video evidence documenting the observed issues. Due to the ongoing and unresolved nature of the issues, the vehicle was dropped off at the Mark Ficken Ford dealership after hours on the [XXX], and keys were securely deposited in the night box, and I Ubered home. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

- Waxhaw, NC, USA

The contact owns a 2020 Ford Expedition. The contact stated while driving at an undisclosed speed and accelerating, the transmission failed to shift above 3rd gear. There was no warning light illuminated. The vehicle was towed to the dealer and a diagnostic test was performed. The contact was informed of the internal failure of the transmission and that the transmission needed to be replaced. The contact stated that the transmission was slipping and shifting hard while accelerating. The vehicle was not repaired due to the cost. The manufacturer was made aware of the failure and informed the contact that certain 2020 Ford Expedition equipped with the 10-speed transmission were being recalled. The contact was referred to the NHTSA Hotline. The approximate failure mileage was 94,000.

- San Tan Valley, AZ, USA

The car when accelerating feels like it misses a gear then re catches lurching the car. Also when engaging from park to drive, reverse or neutral the vehicle bucks forward. It has been brought to the dealership for a re learn and that only worked for a couple of days. Scheduled again for it to be looked at. There are no warning messages and the vehicle does this when accelerating at random or when letting off the gas then re engaging to drive. This can pose a huge risk when merging to traffic and day to day driving with my family.

- Attleboro, MA, USA

The vehicle jerks back-and-forth while on the highway at random speeds, and at random times I have had the transmission rebuilt twice and they are still unable to replicate the issue. when I leave the dealership and drive it for a day, it starts doing it again, jerking and bucking at high speeds and at low speeds so it is very random.

- Pdlugerville , TX, USA

When shifting from park to drive or reverse, the car slams into gear and jolts the entire vehicle, sever times while going up a steep driveway at a low speed it slips and grabs into gear, while driving into my home complex the speed is 25 MPH so if i have my foot on the gas no problem but when i coast and let my foot off the gas it will clunk super hard like it almost went into reverse or something because the jolt was that severe, same thing will happen when i accelerate onto the freeway and then let off the gas, I don't think this is SAFE at all, pretty scary to be honest. I have a 2020 Ford expedition.

- Canton, GA, USA

Transmission failed multiple times. Caused loss of forward movement and inability to move out of the way of traffic. Caused blind spot sensors to become inoperable. Vehicle would not move and had to push it out of the road and was almost struck by multiple vehicles. Repaired under warranty replaced transmission. Second trans mission has started doing it again. It fails at highway and city speeds. No warning lights Pryor to failure.

- Maud, TX, USA

There are 3 issues going on with my SUV. Each item has been identified or verified at my local dealership. My main issue is that the car occasionally will not go into the correct gear. This mostly happens when I haven't driven the car in a couple of days, and it's cold out. It also shifts hard for no reason. I was informed that there is some sort of transmission issue with my type suv. I never received a recall notice or anything. Second, my alarm goes off in the middle of the night randomly. The dealership said this was due to a faulty latch on the back of the car. They also said this was a newer issue that other customers have had. Last, my pre-collision assist will activate when there is nothing around to trigger it. This has happened one time so far.

- Auburn, ME, USA

While driving the car, it would completly lose power at arounf 45 mile per hour. It seems the transmission does not shift correctly. The automobile is completly unsafe to drive. Dealer says it will take 6 to 12 months to repair unless there is a recall (i have not found a recall yet). Thanks

- Mcallen, TX, USA

Hard shift 3rd-6th gear as well as from park to reverse or drive

- Lakeland , FL, USA

Traveling on the highway I lost all acceleration, the gas pedal wasn-??t functional and the vehicle begins to quickly decelerate, then it corrects itself and accelerates quickly. It has done this a few times already.

- Coral Springs , FL, USA

Frequent Hard shifting, especially going from 3-4 and 6-7 Frequent Clunking and hard shift from Park to Drive or Park to Reverse While traveling in the interstate at approximately 55-60mph, I had to accelerate hard to merge into traffic. After hitting the gas, the vehicle momentarily lost power, felt like it shifted to neutral as I could not accelerate despite hitting the gas. After a few seconds the transmission shifted back and I could accelerate, but it was as the transmission didn't knt what gear to be in and it continued to shift hard before eventually going back to "normal " Set up appointment with local Ford Dealership. They said that the vehicle didn't throw any codes so there was nothing they could do.

- Swanton , OH, USA

Transmission shifts from 3rd to 5th gear very hard and downshifts from 10th to 8th very hard also.

- Lexington, SC, USA

We have had continuing issue related to the 10R80 10 Speed transmission that Ford uses in the Expeditions (for us) along as in the F-150's, Explorers, and other vehicles. We had repair under warranty and now the issue is back doing the exact same issues as before. Multiple people that we know with this transmission also have shifting/hard engagement issues, have had work done, then the issues come back.

- Burleson, TX, USA

When driving the vehicle will jerk and lag between gears. At 70 mpg while excelling the car will jerk and some times pop out of gear and slowdown. Sometimes during slow down it does the same.

- Pflugerville, TX, USA

While I am driving, or stopping to turn or at the red light the engine turned off completely, and a warning signs will display telling me to restart my car again, it is very scary abd dangerous. It happens 3 times so far where I have to turn on my warning flash lights, so cars behind me could pass me or wait until I restart and drive again. It happens with no warning

- Wamego , KS, USA