Transmission slamming into gear up and down. Could cause an accident.

- Bluemont, VA, USA

The contact owns a 2020 Ford Expedition. The contact stated that the driver-??s and passenger-??s side running board failed to operate as needed. The vehicle was taken to the dealer on several occasions and the contact was informed that the vehicle was cleaned; however, the failure persisted. The contact demanded that the dealer repair the vehicle, and the running board motor was replaced. The contact stated that while driving at various speeds, the vehicle jerked and hesitated while depressing the accelerator pedal. There was no warning light illuminated. The failure persisted and the engine overheated with black smoke coming from the vehicle. The powertrain wrench warning light illuminated with a message to check the Owner's Manual. Due to the failure, the vehicle was towed back to the dealer, and it was determined that the torque converter needed to be repaired. The vehicle remained unrepaired at the dealer. The failure mileage was approximately 42,000.

- Fayetteville, AR, USA

The transmission seems to be missing gears and shifting violently at weird times, completely losing transmission engagement and randomly shifting into neutral when acceleration pedal is engaged at a higher speed on the highway and then the vehicle will all of the sudden try to shift back into gear violently at moments of high speed acceleration. It has issues finding the gear sometimes completely disengaging into neutral and a crackling popcorn sound coming from front passenger side under the car. The headrest in the third row, driver side is permanently, flipped down and gaged into the back of the head of the passenger, possibly resulting in a life-threatening injury during an accident The information screenshot of vehicle in the front, which displays all of the apps, air, music, sometimes randomly is blank, black screen with no power

- Cave Creek, AZ, USA

This mechanical failure was reported previously on this vehicle (4/2/2023). The vehicle was repaired. The mechanical failure occurred again on July 27, 2023. The vehicle is currently sitting at a dealership 460 miles from my residence. Driving at interstate speeds (75-80mph) the vehicle's accelerator essentially goes dead. The vehicle loses speed quickly and the engine/accelerator is completely non-responsive for a period of multiple seconds before it finally engages, revs, and downshifts very hard and accelerates. The vehicle is not safe to drive. I provided videos of prior incident and have videos to support this incident upon request.

- Elkhorn, NE, USA

While driving at highway speeds and attempting to pass a vehicle up an incline, transmission suddenly goes into neutral, engine rpm suddenly increases, all power is lost, vehicle rapidly looses speed, loud clunk is heard, vehicle slows down until the transmission reengages (gear shift indicators goes from 8 or 7 to 1 and then to 3,4, or5 depending on speed and the power is restored. Meanwhile vehicle being passed is in directly next to my vehicle and I-??m forced to abort the passing maneuver. This has happened multiple times and on both highway and two lane roads. A head on collision while passing on a two lane road is a real possibility when this failure occurs. It has happened while approaching a yellow traffic light and making split second decision to accelerate thru the intersection being the best option. Losing power and being caught in the middle of the intersection at red will cause an accident This is a real potential deadly defect to which Ford has made no effort to correct.

- Fort Collins, CO, USA

The transmission began to shift roughly which degraded over several weeks to loud bangs and a loss of power with associated warning messages/lamps. This put the vehicle in a sort of -??limp mode-?? in which you would have to slow down and wait for the transmission to -??reset-??. This occurred multiple times on the interstate, in traffic with large trucks and traffic moving at interstate speeds. Options for getting safely off the roadway with a complete loss of power are hair raising at best, particularly with our four children on board. Vehicle has been to dealer three times with a -??relearn-?? on the transmission performed twice which was supposed to reset the adaptive shift strategy. While initially better, after several weeks the issues began to occur again and the vehicle was brought back to the dealer with a repeat of the aforementioned process. Again, it was better for a while but after a few weeks the issues began again. The third time it was at the dealer they determined it was not safe to drive and that they would need to remove the transmission. For the past 3 weeks we have been waiting for it to be repaired. Dealer claims they have several of these 10 speed transmission issues in cue and Ford is now making them open the transmissions to determine the extent of the problem. It appears this is a well documented issue with this transmission to include TSBs and multiple law suits.

- Round Hill, VA, USA

Problems with my transmission since day 1. bought the vehicle with 7k+ miles it now has 39650, the transmission, was not shifting properly, found it was 2qts low. no difference, reprogram it, no difference. Was on highway went to pass, engine revved, car did nothing, except make a huge bang, where I thought something broke. New valve body, seemed to correct some of the issues. Another trip trans overheated 288 degrees and leaked fluid. Remedie new gasket and new pan. Another trip trans overheated 240 degrees Ford engineer says it ok to 275 degrees. Now pan is leaking fluid again and trans still running hot. There is something not right with this transmission...it still soes not shift well in lower gears and the overheating is shortening the lift of the transmission as well as spilling oil everywhere.

- Minneapolis, MN, USA

The vehicle has intermittently made a -??clunk-?? sound on shifting in hard acceleration since I purchased it. I currently have 45k miles on it. However, twice it has has significant issues when I attempted to accelerate quickly. Once was to change lanes to get over to an express lane and the other was to pass. Both times my speed was in the mid 70-??s and when I pressed the gas pedal to perform the maneuver the vehicle made a series of clunking notices like it could not shift into gear. When doing this I had no control over the gas pedal whatsoever and the car decelerated into the 40-??s suddenly. Almost the equivalent of me braking hard. This occurred on major interstate highways at high speeds causing other vehicles having to swerve to avoid collision. The timeframe is less than a minute or two and then it finally shifts and you can accelerate again. Yes, I will let anyone inspect it. I have taken it to the dealer and they deny there is anything wrong. The last time the issue occurred it was witnessed by my daughter and we briefly saw an error -??shift system fault..-??. It flashed briefly and was gone almost as fast as it appeared. But the dealer checked error codes and found nothing. There are many people online reporting the same issue and the same response from Ford. This is extremely dangerous and someone is going to get killed.

- Englewood, CO, USA

Shifting of the gears when going from 1 through 10. Hard shifts between 2-5. Skipping 2 and 5 gear sometimes. Will not shift smooth between 7-8 sometimes. Starting grinding for no reason. RPM's will shout up and not catch a gear. Engine temperature has been running at over 220+ and it grinds when its at 223+ degrees. Powertrain issues of no power. Have taken to 2 ford dealers. One said that they would have to get into transmission to find problem. Other one said that the it would need a new transmission, as it had metal in it. I do not have receipts in front of me right now but can get them if needed.

- Granbury, TX, USA

The transmission "clunks" and occasionally slips gears. Most recently we were on four lane road and I went to pass a vehicle that was driving slow. When I pressed the gas the engine revved up and RPMs went high, but the car Expedition did not accelerate. I immediately let off the gas and we all heard a loud noise and the whole car shook. My family was with me and they thought I ran over something in the road, but I didnt. It was just the transmission going in to gear. I have had the dealership look at the vehicle and they could not recreate it. They told me to bring it back when it happens again, not if it happens again. They also said it is a common issue with the 10-speed transmissions. When I look up 10 speed transmission issues with Ford vehicles, I can see that there are tons of issues out there and Ford is aware of the problem. There is even a class action lawsuit. This is a huge safety concern and I am worried about the safety of my family while driving this vehicle.

- Roebuck, SC, USA

Twice I have gone to accelerate and have no power. It shoots the vehicle into a fault and creates a high rpm and feels like it-??s missing gears or that it didn-??t shift. Both times have been close to getting us killed. Just a matter of seconds of getting hit by a semi. The other time it did it when turning through a stop light with a car coming head on. I believe it has to do with the transmission, but they don-??t find anything wrong with it when they do a diagnostic. My life matters and so does everyone else that is in a vehicle. Please issue a recall on the 2020 ford expeditions to help find out why this happens.

- Saline, MI, USA

On an express way on multiple occasions when I-??ve tried to accelerate, the transmission disengaged completely. I was moving in traffic going 70-85 mph with no power to accelerate or maintain speed until the rpm hit 1000 and speed dropped below 45mph. Other times when going from park to drive or reverse the car will -??clunk-?? and jerk like i was driving a stick shift and missed the mesh point to get into gear.

- Rockford, MI, USA

I have a 2020 Ford Expedition with 40,000 miles on it and a Transmission problem. The first year I got it I had a incident where I was driving around 65 MPH and it just slammed it down to 1st gear on the freeway and I lost power. I tooked to the shop and they couldnt find anything. This last week I had it happen 3 times on a trip to DC. I would just be cruising and it would slam out of gear or down to a low gear all of the sudden. One of these could have been really bad! I had my whole family of 8 people of 495 outside of DC 5 lanes of traffic and it slammed out of gear, I heard a rattle and and I loss all power for about 5 to 10 seconds almost being hit by a semi. Then finally it caught another gear. This was all at 70 MPH in 5 lanes of heavy traffic! I am now afraid of traffic, high speeds, passing or merging. They say nothing can be found!! This is a lie! The same year Ford F150s with the same motor and transmission have a massive recall because they are doing the excact same thing with their 10 speed transmission!!. So much so that they cant get it back in to look at it again till September at the dealer because their Transmission guy is so busy. Please help before people get killed. I have read multiple people online saying they are having the same problem with their Expedition 10 speed transmissions

- Normalville, PW, USA

Transmission slams into gear, lacks power, has put itself into park at 55mph. Was replaced by Ford and 1,400 miles later it blew up. 2.5 hours into a 9 hour road trip the transmission started leaking and hitting the exhaust pipe and caused the fluid to flare as it hit the hot exhaust. Vehicle filled with caustic smoke and odor. Put my family (with small children) in a very dangerous situation on interstate 64 on the side of Afton Mountain. Out of the 6 months I have owned this vehicle it has been at the Ford dealership 4.5 months while they try to figure it out. Spoke to Ford Corporate the next business day and they put in a request for the Ford Buy Back as it has been in the shop so many times for the same issue.

- Hayes, VA, USA

Transmission jerks the whole car very hard when going from park to drive. Transmissions try-??s to downshift when going 50, then shift up. More hard jerking/shifting when going shifting under 40-60 mph. Transmission seems defective

- Windermere , FL, USA

At approximately 35,000 miles we started noticing a harsh shift. We have taken the vehicle into the Ford Dealership 3 times and they have made repairs each time (overhauled main control valve body replacing the separator plate and channel plate, replaced the torque converter, replaced a broken seal inside C-clutch, replaced main valve body, flushed transmission cooler and lines). Each time the vehicle appears fine, but the harsh shift returns, typically within a couple thousand miles. The harsh shifting occurs when it shifts into 5th gear. At one point the vehicle stopped all forward movement and left me and my daughter blocking lanes of traffic at a very busy intersection - putting ourselves and other motorists in danger. Each time we take the vehicle in, the dealership test drives the vehicle and confirms the harsh shifting. One of the dealer techs stated they've had a lot of problems with the Ford 10 speed transmission. The transmission shifts start out fairly mild, but then get more intense pretty quickly. The harsh shifts have made loud clunking noises, caused the vehicle to lunge or shudder during shifts, and have almost felt like we were struck by something. On a roadtrip the transmission actually shifted hard enough that it woke my wife up who was in a deep sleep.

- Brownsville, TX, USA

Bought this car new at a dealer. Slips, Jerks, delays accelerating. Getting on the highway it slipped into nuetral, very dangerous and scary. I-??ve had it to two different dealers four different times since then. Lots of wait time in between and no loaner vehicles ( they are saying due to Covid). It started with gears 5,7,8. Now it-??s all gears. I-??m at 35k miles. I have 60k miles on extended warranty. This is a lemon. I don-??t know what to do? I-??ve called Ford customer service as well.

- Newnan, GA, USA

Anytime my SUV downshifts from a higher rate of speed, goes into reverse or shifts while going up a hill - the transmission makes an audible thunk noise, jerks the car, then proceeds to shift. It-??s been in the shop 4 times and the problem hasn-??t been solved. From nothing is wrong, to the -??system update-?? to replacing gears, it-??s in AGAIN. This has been on ongoing problem for 6+ months with no remedy.

- Stafford, VA, USA

The contact owns a 2020 Ford Expedition. The contact stated that while driving between 30-40 MPH, the vehicle unexpectedly downshifted. The contact stated that during the failure, a thud was felt and heard as if the vehicle had been involved in a collision. The contact stated that during one failure, the "shift system error, service required" warning message had appeared on the instrument panel. The contact had taken the vehicle to a dealer where a mechanic informed him that the CDF sleeve might have spun inside the transmission casing. The mechanic asked the contact for permission to tear down the transmission to confirm the failure; however, the contact declined the service. The manufacturer was then notified of the failure and transferred him to the NHTSA Hotline. The vehicle was not repaired and remained in the possession of the dealer. The failure mileage was approximately 65,000.

- Largo, FL, USA

Cruising on the interstate and the vehicle-??s throttle went dead. Vehicle acted as though I let of the accelerator and began to coast. Would not respond to accelerator (rpms went flat and no downshift). This happened approximately 10 times in a row for 5 to 10 seconds each time. I took a quick video of the instrument panel at the end, prior to me pulling off the interstate. Wrench light appeared at the end. My wife has found multiple reports of similar issues on the web. Our vehicle has been to the dealership 4 times already due to similar drive train issues (hard shifting, going forward when put in reverse, etc.). Ford has failed to fix these issues, which are commonly known to Ford.

- Elkhorn, NE, USA